Royal Oak Portabello in Wolverhampton

Evening for friends 20 plus people food preordered - absolutely dreadful experience. Arrived 745 shown upstairs to a bare dark freezing cold room No decor and a closed bar. Tables were set with paper placemat - no table cloths and knife and fork wrapped in a black serviette. Needed to go downstairs for drinks. Around 8.30 starters came out in dribs and drabs - some missing. Bowls of chips which were unordered kept arriving throughout the evening! Mains were served all over the place- 10pm I still had no food. When speaking to the waitress she asked for what was ordered and said she would get it- 1015 another waiter came to say 40 minutes more as I ordered risotto I told him not to bother now as it was too late. My friend still had no food but had ordered Lasagne- this came - just a breakfast bowl of Lasagne which was just a sloppy mess! Oh and more bowls of unordered chips. This place is dire - not surprisingly it was empty. Never again- dreadful. No way is this restaurant Italian and should definitely be avoided

Very poor. Cold food. Wanted to give new local food establishment a try but I'm afraid I won't be revisiting.

Served by someone who I think is a senior staff. She wanted to finish her conversation with a colleague before serving me. I could tell it wasn’t work related. Then asked me what I wanted to order but it really came across as a couldn’t be bothered attitude. Why would anyone want to employ such staff. Tables not cleaned even when staff standing talking to each other. Floors also not cleaned.

Don't go to this shop they do not show respect to their customers they are so rude that they will give you the wrong order anf do nothing about it they will also deliver food to you and tripple wrap the bags so you can't open it up and see it before they go. They done this to Me and scammed tf out of me. Just warning you lot 0 stars*