Pizza Time Kebab House in West Somerset

Great service and lovely food. Can’t understand how this food venue could have negative reviews. Staff were very polite and the food was first rate rate. Would go there again.

Enjoyed our last couple of orders from pizza time. We get delivery and the person on the phone is always polite and helpful. Food is nice, hot and cooked well.

The staff were great and the food was really great! No complaints, the staff took their time

Very nice food fresh hot staff pleasant was a bit worried about visiting due to the reviews but we had a lovely kebab each I had chicken shish and hubby had lamb shish and kofte the food was delicious freshly cooked salad was nice and fresh will deffo reccomend

2 Donna meat n chips 50 minutes 🤣🤣

This place used to be great value for take out pizza, I moved to the area a year ago and ordered from them our first night in our new home. The kids loved the pizza, I loved the pizza! The pricing outstripping domino's and pizza hut by a large margin, everyone was happy. We've ordered from them a few times since and had no complaints, the staff were never rude to us and the delivery guy was great. I ordered 2 pizzas today, a medium and a large and found out they'd boosted their prices right up. The same order we would normally have would cost just over £20 and tonight cost over £30! The pizzas were extremely thin compared to previous and the toppings were sparce. Both me and my kids were disappointed. Will not be ordering from the again, this seems to be a typical, sell less for more scenario and I'm not for it.

Food was great we were going to go back for pizza but didn't get round to it next time we're down we will

⚠️ ⚠️ ⚠️ Red Flag ⚠️ ⚠️ ⚠️ If the management is reading this , you deserve to get slapped!! Customer service is so so bad. If you want to make wrong decisions in life, order from here. And if you're a human, this place wouldn't suit you very well because they treat Customers like dogs. Sorry , let me rephrase that I speak to my dog's better than the way they speak to customer's. The only reason people order from here.There is not many takeaway around this area, That's the only reason they still have customers. The food is dry and very chewie it taste like cardboard. There is a reason why people leave reviews. If you avoid ordering from here, thank god I just saved you some money. If you read this and you still ordered, I did warn you. ⚠️

So let's be clear, the food was totally lovely and can't be faulted and I could munch that stuff all night. However, I had to wait on the bench 90 minutes for it while others came and went, locals prioritised, so plan your food carefully. If you leave it too late you will expire from hunger before you get your grub.

Had a pizza and chips, friendly staff , food very good and hot

Completely shocked!!!! The food was delivered with in the 30/45 minute frame, BUT food was FREEZING and not what we ordered we ordered cheese burger with all salad ( no salad ) cheesy chips ( no cheese) Tray of Donna meat ( was missing) Did ring and spoke to manger who was extremely rude and just said sorry we busy can’t do nothing about it!! Then hung up!!!! Rang back to be spoken to like rubbish then once again hung up! Would not recommend ordering from here In pass had problems but thought been a while let’s see if improvements have been made WELL THATS A NO!!!!

Absolutely dreadful - rude staff, minimal quantity (Chicken Shish AND Doner), terrible quality - I wondered exactly WHAT I was eating with the Doner ! Overheard a phone call from an ordering customer, the staff member taking the call was extremely rude. Minimal sauce / minimal food / very little salad / hideously overpriced ! In comparison to Lancashire this is a joke !!

Food was brilliant loved everything except chips, staff very friendly over the phone and helpful, orderd it to doniford bay caravan park and they delivered to security gate, 100% recommend

Overpriced Lamb Kofta. Poor quality luke warm meat. Never again. My Husky dog would give a thumbs up as he enjoyed the lamb

So terrible. Apart from the poor man who take phone orders and was doing the best he could, the rest of the staff were rude. Food portions are very small, half of the food stone cold and timing of order all wrong despite calling well in advance. Manger called us idiots when we questioned the service and the food. Do not visit.

Food is nice but not helpful when they don’t let you know it’s being renovated and you turn up but it’s closer so maybe change your website and keep people updated!

Terrible service, rude management. Whom felt it was appropriate to scream and shout down the phone at me when I complained our food was stone cold. Absolutely disgusted by the service. Been ordering from here for 5 years and never had any issue. Ever since they changed management it's been appalling. Won't be ordering from here again and will be demanding a full refund. Avoid if you want a nice takeaway.

Avoid at all costs. After a genuine error of picking up someone else's order then returning it before touching it, my partner faced verbal abuse. Even if you are starving like we were do not go, urs not worth it.

Pizza’s were good but they got my order wrong and tried to blame me. Once we established it was a staffing issue and they were happy to refund me £1.50 of the amount they had overcharged me for my apparent order, I had the phone put down on me twice and I feel like the manager who I spoke to claimed his “busy time” was more important than one of his staff’s errors. Would not recommend if the staff make a mistake because the manager is horrendous to deal with. As a customer I was particularly insulted by the comment “your wife must be patient because you’re a difficult man to deal with!” How can someone in the service industry make a comment like this?

The salad was great everything else sub par could do with do with a new boss , charged me more because I’m northern

Flipping BRILLIANT! When we retired to Watchet some years ago, we ate out every day as we didn't have a kitchen (the home we bought was an absolute wreck and every room needed work). We got a takeaway from this place once and it was so disappointing... However, we know this place has new chefs so we gave it another chance. Just wonderful!!! Deffo visiting there weekly now. Thank you so much! Fans for life! (as will our sons and their family be whenever they visit). Mandy and Mike xxxx

Ordered in the shop and then had quite a wait, they seemed to be more concerned with cooking food for orders placed for delivery rather than customers in the shop. After some time my partners food was cooked and then put aside, it was then at least another 15 minutes after this that my food was made, so by the time we started to eat his food was only luke warm.

What can I say, food is cooked perfectly. Really good service!! Listened to my wishes as a awkward order.

Great takeaway and very friendly staff

Drove from Blue Anchor bay to get our food, staff very polite and let me buy a 6 nugget children's meal instead of regular 4 but the chips we had for all 3 meals were not nice and didn't taste fresh were dry possibly lunch times as we got there at 6pm. Really didn't want to drive back to complain as takes longer now old roads closed off. Very disappointed!!!

Food Is delicious delivered at the time stated and hot , definitely recommend eating from herw

Had some very nice food here and the staff were brilliant good fun. Highly recommend this place and opens fairly late so easy to use after a night out

Ordered food delivered up to Doniford caravan park. Man I spoke on the phone was friendly and food was delivered in the time he stated. Food was all fresh and hot. Kofte kebab was exceptional and the salad was fresh really good. Kids loved the pizza. Would definitely recommend this place we will be using again.

Clean place,good hot food fairly cheap.Pleasent staff.Can’t go wrong

Friendly guys, good kebab. We've tried the doner, kofta and shish, for us, it's the doner and kofta that stand out. Good chips and onion rings too. Will definitely be eating here again.

I would give no stars if I could, ordered a pizza waited 45 minutes only travelled from Haven Doniford bay and when got back to van the pizza was stone cold, don't waste £17 on food you can't eat, save your cash go to co op and cook your own.

Staying in Watchet and wanted a pizza for delivery. Made my order which came to eleven pounds. I was then told that it's a minimum order of £20 for delivery. Really disappointed with that. I feel I'm being penalised for being a single person. A good business brain would just charge extra for delivery under £20 . Plus they dont do deserts. This pizza shop is really missing a trick and maybe need to review their policies.

they forgot my garlic mayo so now my nights ruined. foods aight tho

Diner kebab x 2. Too much meat and hardly and salad and not enough sauce. Where was the shredded lettuce etc. Disappointing and 16 pounds wasted. Should have made do with a microwave meal from the Co-Op.

Really nice food just a bit pricey.

Unfortunately we had a awful takeout from this place had a pizza and a kebab wrap chips extra all stone cold

Really fancied a kebab after work on Friday evening. Ordered a large lamb shish with salad and garlic sauce - £10.80 The service was quicker than my previous visits. The box was poorly wrapped and did not feel warm. The box leaked through the single sheet of wrapping paper. The pitta was just thrown on top of the meal - but at least it had been sliced. The meal itself looked just thrown together - not £10.80 impressive at all. And next day the cherry on the kebab - I found I'd been passed a euro coin in my change. That just topped off a disappointing experience.

Very helpful friendly staff. Great food, made while you wait. Extensive menu to choose from, for all tastes.

Best chicken kebab for Mike's I travel from taunton to go here great staff

Came in for pizza and a kebab, both very tasty and nice and hot. The kebab, (I had a small) was very generous and it was so tasty. Would recommend.

Not accepting card payment in this day and age seems a bit shady and is very inconvenient. Food is ok but prices are a little steep for what it is

Customer service goes out of the window when they're busy. Should be called expect a long wait time. Poor food, poor service, and an expensive price. So many negative experiences will never go again. I wish someone would open another one and put them out of business.

Absolutely shocking customer service i placed an order last night ordered extra nuggets for my partner went to open them today and they have sent me chips instead of nuggets but charged me for nuggets just phone to say what they had done to be told i should of checked last night and phoned them as its not there problem so basically just robbed me shocking customer service will never use again.

Solid nosh. Had a very nice pizza from here while I watched the waves on the coast, definitely recommend.

Great pizza, chips a bit soggy but overall good! 😃

Ordered from here twice while on holiday. Good friendly service, great food & good portions.

40 mins late, 4 phone calls to say it had arrived, food stone cold, no refund or replacement food, poor customer service.

Excellent kebab really fresh salad and quality flavourful meat. The delivery was fast and the food arrived piping hot.

Good portions, recommend the Special Burger, really nice food

Excellent pizza and doner kebab.

Stay well away from this vile kebab shop we stayed at doniford bay hoilday park and got a chicken kebab on the first night and I got food poisoning from the chicken so ruined my hoilday couldn’t get out off bed the rest of the hoilday with sickness and diarrhoea and insane stomach cramps cold shivering. Pre warn you to stay well clear I nearly had to go to hospital it was that bad hopefully no one has to go through what I did. (Vile)

Nice food, staff were pleasant to me however I did hear some rudeness towards other customers. Extremely busy bur no complaints regarding the food :)

Absolutely lovely food here at pizza time come here regularly over many many years can’t fault it 👌🏻

Our favourite takeaway kebab place in the UK. Lamb so tender it falls off the fork (because the cut is great, or they tenderise it - can be either on the night). They separate the grilled pitta from the salad and meat so it's not soggy by the time it gets home, and the salad is crisp and not old. Don't get chips though, like other reviewers said they're ok but a little soft. If they want to improve they could offer Turkish bread with basted spices instead of pitta, or put sumac on the salad, but that's restaurant quality.

Lovely kebab, great value for the money

Customer service no existent pizza was OK but nothing special

First time we had used shop, and will definitely be using it again! Very clean. Safety observed. Donna kebab and pizza we had was delicious. Well impressed!

Friendly staff,good food, good price

Just ordered a takeaway. I asked several times for no peppers - I knew they weren't listening to me - it's duly turned up luke warm and with peppers. Rang to complain - they say I asked for peppers. Terrible customer service, terrible pizza. Not happy at all.

Great Pizza and the garlic bread with cheese was super. Glad we came across this shop when wandering around Watchet. We recently had the house kebab from here as well and for the price it's hard to beat. Thank you guys n girls. Great food, great service and delivery with a smile. Ian n Sandra Hi guys, don't really know what went wrong tonight with my order. Cannot complain about the service as you kindly sent out a replacement within 30 minutes. I will certainly make sure that I ask for sauces in a pot next time. The food as always was brilliant, enough there for me my wife and our little dog. Won't be long before I'm on the phone for another order. Customer Satisfaction from you all. Thank you. Ian Powdrill 5 Star 🌟🌟🌟🌟🌟

Had a couple of pizza's for the family, absolutely delicious one of the nicest we've had in a long time. Only a quick 5 minute drive from the Haven site at Donniford Bay, would definitely recommend 👍

Horrible chips Went on a Sunday night. V busy but nice chaps. Unfortunately the chips were awful; soggy, half cooked limp things!! Burgers were ok.

Great, fast service. Good food and 5* hygiene rating which is always reasuring.

Ordered food for collection as was walking home past the shop so made sense, on previous orders I know sometimes they don’t always take card on collections, so asked if it was okay on the phone. When arriving at the shop I said I was collecting an order and they shouted at me “WE ONLY TAKE CASH ON COLLECTION REMEMBER THAT FOR NEXT TIME” so I explained I asked on the phone if it was okay and they continued to be rude to me. The food was alright apart from the pizza that wasn’t cut properly. I have eaten here for many years and over time it has gone down hill and so has the customer service a please and a thank you wouldn’t go a miss. There has been many issues I have just ignored as every business can make mistakes but this is the final straw. You shouldn’t advertise taking card and confirm it is fine if you are going to be rude to the customers.

Just traveled here from Bridgwater after a brisk seaside walk great service great food thanks guys 👍

Super quick and friendly delivery and the food it’s amazing. Never had a bad experience. Thank you so much 🙌🏻 Never failed me yet!

Used to love coming here for a kebab but me and my partner tried again recently and were beyond disappointed, the telephone manner when calling is never good and the food was such poor quality... we had the chicken fillet burger and chips and the chicken was so over cooked alot of it was inedible it was so tough and chewy, the chips were dry like they were old/microwaved and lettuce was far from fresh, biggest waste of money and instantly regretted ordering from them as that was our treat night for the month :(

Coming home after a long shift in a care home and nowhere open at 10.00pm apart from pizza time. Phone in a order from outside the door and ready right away. Very nice kebab and thanks for putting yourselves out for a hungry keyworker with nothing in the fridge!

Kebabs are 1st class, great chef, great service, besoke kebab just how i like it, Lamb donner and Kofta 10/10

Awful. Phoned at around 1830 to see if they delivered to postcode. I was told they did, I stated I would speak to the others and ring back. We then had a few alcoholic drinks and called back to place our order, we were told they did not deliver even though I stated that we were told they could before. We were relying on this as no other food in the holiday caravan that we were staying at. The man on the phone then hung up on me. This is disgraceful. DO NOT ORDER FROM HERE, VERY RUDE.

Friendly, helpful & lovely food & hot, so delivers.

I have to say I have not really had a problem in the past except the pizzas are a serious no go, genuinely terrible. Kebabs however are awesome BUT they close when they want and refuse orders just out of laziness. Why have a set closing time if you can not be bothered to keep it. This order was placed on a Saturday.... bit confusing, they clearly don't want or care about the business. I will not be returning and will not be recommending to any friends or family. Also terrible phone manners.

Absolutely brilliant service. Fantastic food. Very helpful staff. Cant fault them.

Is good most of the time. Although prices on their facebook page differ from their current menu. Pizzas are good, but not great. kebabs are nice enough. Chips are not good.

Most ridiculous and unpleasant phone call I've made in a long time. Wanted to order combo set with one pizza to be Tuna & Sweetcorn and been told three times that i can't have "make your own on a combo set". Well, you have Tuna & sweetcorn on your menu, so you should be familiar with it. Very rude phone manners. Avoid to retain sanity.

Ordered a couple of margeritas and chips from here whilst staying down in deepest darkest Dorset - Nettlecombe Court to be precise. It’s a bugger to get to but they delivered on time and the kids enjoyed it all. Chips a bit soggy but that’s because of the delivery time I guess, pizzas lovely soft base. We are here for a few more days so I asked the big question, shall we order from here again? A resounding YES was the response!

It's always time for pizza at Pizza Time.

Popped in for a quick pizza take away. Used the combo meal as seemed a bit steep otherwise. Half hour wait and bit underwhelming, not super hot or crispy, and double pepperoni was a bit stingy on toppings. Garlic bread side was just a couple of bits of baguette. Ok but not great.

Not good basically , salad smelt of and tasted like some sort of bleach the red cabbage was an anemic pink ,the kebab itself was a big let down the lamb was horrible fatty chewy little meat the rest wasn't much better i give up on it in the end and put it in the bin ,the vegetarian pizza the kids said was ok but very little in way of toppings and to top it off they told me twenty five minutes and kept me waiting another fifteen when i arrived to collect my order ,sort it out if want the business last start by buying decent meat.

Just phoned to place a very large order and ended up hanging up after being shouted at and spoken to VERY rudely! Their own menu states small/medium/large on the pizzas so I asked in terms of that. When I asked for large the man asked me if I wanted 12” or 16” but I was struggling to hear him so asked him to repeat. He wasn’t happy about that. I just said the largest please and he shouted at me again 12” or 16” and I understood that time so I said 16” please. Then I ordered a medium pizza and he shouted at me “will you just tell me whether you want 9”, 12” or 16”?!” Very rudely. It got to the point where I was quite upset and just hung up. I didn’t understand why I was being spoken to like that when I was being polite. They have missed out on a £60+ order and many future orders as we have used them regularly in the past. Will not be using again.

Delivery driver in banged up silver Clio was extremely rude and the garlic bread had no garlic and was badly overcooked.I can overlook the garlic bread, but not the terrible delivery service. I can categorically say I will never order off of this place again and will actively tell people not to order from here either as the service that was given upon delivery was disgusting. This man critiqued holiday makers for spreading corona (where I am from has a much better record of dealing with corona than England) and critiqued how much food we ordered, when we were ordering for a family. That might not sound like a lot, but the overall attitude off this man was as a whole, just terrible. Additionally, the man rudely told us to keep distance even though we had no choice but to be close to grab the food and pay by card. Why would a service person be so rude for no reason? You will lose much custom by employing people who are not good at dealing with others.

Placed an order this evening and have been a regular for a few years now, but unfortunately we will not be ordering from this shop again. The food, as always is very good but tonight when my wife placed her order she asked if she could have a little chilli sauce put on her order along with the mayo she normally has. 100% of other times at other places this has been fine, but the chap on the phone this time, for reasons known only to him decided to be argumentative and state rather abruptly "nope, can't do this, it will need to be either a full portion" or basically nothing at all. I'm assuming, as in all other kebab shops sauce is added by a bottle or ladel and find it hard to believe an order cannot be tailored in this way. Will not be ordering from here again and will happily go to Minehead in future to get our food from a friendly place that has better customer service.

Although you got a lot for your money, the donner meat was amongst the worst I had ever eaten, it smelt rancid and tasted the same too. They give you soo much on a large, you could hear it go baaa. Cheesy chips were nice and the Garlic Cheesy Bread was too, but let down by the Donner unfortunately.

Fantastic and friendly staff. beautiful food every time I go there delicious can't fault them.

Great good at reasonable prices

Absolutely terrible!! Made an order of more then £70, gave attitude on the phone. Forgot cheese on the chips and charge an extra £1.50 on a combo for cheese on the chips!!!

We have eaten from here before and it's been okay, this time we couldn't even eat half of our pizzas. My 'Pepperoni' with added jalapenos had NO pepperoni and Mike's meat feast was inedible. Not going there again.

Great food, better than kebab in London with decent prices. Kids were offered lollies before we even ordered. Pizza and burgers all good

Very nice pizzas and chicken breast kebabs, healthy kebabs and fresh excellent. We come here quite often, the place is sparkling clean and the service is good.

Very nice food served quickly, but very cold in shop due to air conditioning also staff very noisy shouting and jostling each other just a bit irritating but no probs with food and I would recommend.

Great kebabs and pizza and friendly staff

Amazing food!! Kebabs are nice and juicy!!! Just how they should be. Food is fresh and extremely tasty. Staff are amazing! The kids got lolly pops for free while we waited. Excellent service. So polite and welcoming. The pizzas are just fantastic and taste amazing. One of the best fast food pizzas I’ve had!! The kids loved the burger and sausages. All the food is just super tasty! The place is clean and presented well. Couldn’t be happier. We will defiantly be back!!!! You must try this place.

Very helpful and friendly staff

Really lovely staff and foods on point. Cheers fellas

The guy who served us didn't seem to know what was on the menu and he was argumentative. He got the order wrong and never apologised. The kebabs seemed a bit small, but at least the food was good.

Excellent pizza, don't have to wait ages and friendly staff

Food was good, service was great and very friendly

A1 food, always good. We love the kebabs and Chicken. Visiting friends and family always like the food too. Lucky enough to win a FB like and share comp tonight too..

Food is always nice here always come down here when on haven site close to it

Always visit here for my pizzas or Kababs and chips and they are always nicely made and always a pleasure to go back for more !!I personally highly recommend them to anyone in the area for fast food and staff always friendly Best place to eat :-)