Based on 179 opinions finded in 1 websites
Based on 179 opinions finded in 1 websites
Opinions
Great food, hot, fresh and fast. Nice one
Tim Rock . 2024-08-14
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The best pizza in Birmingham! The place is clean, the staff it's very nice and the manager Anita is best of best! I really recommend that place to everyone ❤️
Katarzyna Buczek . 2024-07-30
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Pizza is delicious as usual, but the price is too high and unfortunately only card payment is possible!
Stefan . 2024-06-01
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Fantastic service from Anita accomodated all of our needs. Quality of pizza was above and beyond
Roo . 2024-05-28
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Best Pizza ever, just made how did I explained. Fresh and hot delicious. Excellent service from Anita, Will see you soon again.
Mohammad Onike . 2024-05-02
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Overall, my experience with Pizza Hut Quinton was outstanding, and I can't wait for my next purchase.” I recently discovered Pizza Hut Quinton branch while searching for a specific . Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive.
Toshiro Mifune . 2024-04-26
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Hot, fresh and delicious Pizza. Special Shoutout to Gaurav for his excellent customer service. He was a delight to speak, very friendly and Polite. Will definitely come back !
Disha Rawat . 2024-04-21
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Gaurav is a asset for company .thanks buddy
Amjad Khan . 2024-04-11
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Best pizza I ever had in Birmingham . Gaurav you made my day
Tekdemir Hasan . 2024-04-11
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Best Customer Service By Gaurav at Pizza Hut
Rohit Sharma . 2024-04-11
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Wow love to collect from Quinton store .Gaurav you made my day ✌️
hashim ehsan . 2024-04-11
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Had a wonderful experience at pizza hut and good customer service by Gaurav
rohit sharma . 2024-04-11
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Awesome Food And Good Service by Gaurav
rohit sharma . 2024-04-11
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Pizzahut is amazing food chain for pizza , the management of Anita the manager is also very productive for the upliftment of the business. Her dealing with customers is very satisfied and respectful. May God give her success in future as well.
Deepti Moudgill . 2024-04-04
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the best pizza I've ever eaten, hot and delivered quickly
JJ W . 2024-03-31
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The good was a quick delivery. The bad, the delivery order reverted from the Pizza Hut resturant in Birmingham to Quinton. Both vegetarian pizza did not taste good and had a slimy texture. Will not order again.
Steve T . 2024-03-31
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Quinton Pizza Hut branch is near to my house . Best food .thank you Gaurav
Gaurav Verma . 2024-02-29
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Clean, tasty and no walking, what more could you want.
Bartosz Damps . 2024-02-29
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Gaurav thanks for helping me to choose for pizza deal
Gaura Verma . 2024-02-29
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Gaurav helping me to choose a deal thanks
Syeda Zahra . 2024-02-23
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Great customer service, tasty food, good staff, would like to come again , highly recommended
Sai Vinay . 2024-02-18
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Best pizza store in Quinton. Great service, friendly staff
Lucky . 2024-02-18
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Great service and food, thanks gurav
Fozrul Islam . 2024-02-08
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Best pizza i ever had in my life. Thank you Gaurav for good service
Popz love Noor . 2024-02-04
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Tasty food and great customer experience
Mohsin Razzaq . 2024-01-23
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Best pizza in the area, no one can compete🔥 - Gaurav provided excellent customer service!
Milan Mistry . 2023-10-21
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I ordered 2 days ago and the pizza was great, fresh and full of ingredients. One New York pepperoni pizza and one Farmhouse pizza.
Diana M. . 2023-10-12
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Ordered from here for 2 years, earnt lots of coupons from about £1k of orders, so today we used one of them. Ordered online, after a hour and a half I received an email saying enjoy your order.. then had the unfortunate experience of speaking to the Manager..the guy used as much logic as a lemming in telling me why he wasn't going to take my order. The best one was we dont deliver to you even though ive got coupons from that store for over 2 years. Basically as no money was being taking, just earned coupons he wasn't going to honour their own terms and conditions. Will now be ordering from a more competent store at Domino's Update.. ordered at 1.30pm then out of nowhere and this review the pizza turned up at 9pm waking the child, 7.5 hours after ordering it, yes we sent it back.
James Skinner . 2023-10-09
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Absolutely terrible service. Placed an order online. After 20 minutes I had no order confirmation so I rang the store. Person I spoke to could not care less. I get it the online system lost my order. I said I’ll place another order can you do a speedy delivery for me as I’ve been waiting 25 minutes by this point. After taking my order he said 1 hour for delivery and naff off if that’s too long. Go elsewhere
Gurmal Virdi . 2023-09-29
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A few days ago I ordered a vegetarian melt and was given a meat feast full of Pork I asked for a refund and was told I'll have it in 4 days its been 2weeks still no refund iv rasied my complaint and all I was told from the customer service will have to wait 2 weeks to get a refund pluss on the regards to the mistake in food I just have to live with it its not there fault DO NOT EAT FROM HERE unfortunately
Pinnock92 . 2023-09-12
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I love the pizza it’s delicious so I rate it 5 stars
Pete Harvey . 2023-05-03
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I wish I could give zero ratings. Unprofessional staff, do. It provides proper receipt just a piece of paper with no logo and vat number.
Neha Jain . 2023-04-19
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I accidently ordered a supreme pizza instead of a veggie supreme as I am a vegetarian. I called them and they made a fresh veggie supreme pizza for free even though it was my mistake. Both pizzas we ordered were delicious, nicely presented and hot just like getting them sitting at the resturant. Great staff and great food. Will be returning for certain. Definately recommend 👍
Sukhi Kaur . 2023-03-03
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Was ordered Large Pizza and it was very nice tasty and delicious 😋
Misbah Uddin . 2023-02-05
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Friendly staff and pizza was delivered on time.
Izzah . 2023-02-03
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The food is always nice and the service is excellent
Sunniya Ima . 2023-02-03
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Iv been going to Pizza Hut for years and it never disappoints me always hot pizzas and the service is on point
khan mudasser . 2023-02-03
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Very nice pizzaa🍕 the pepperoni one we ordered was honestly the most beautiful pizza I’ve had in ages 😌
Lauren Davis . 2023-01-26
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We ordered online one large and one small pizza (£22.48)for collection only to discover that the pizza Hut delivery at Quinton had a 8.99 any pizza any size for collection deal. The manager refused to refund the excess stating we should have pressed the "collection" button! What was I doing there then!? Pizza Hut online ordering is a scam. You will pay significantly less if you call the shop and order on phone ( being careful to enquire about special collection deals). Very disappointed by Pizza Hut online. DO NOT USE. What a rip off.
Sanjay Vydianath . 2022-12-03
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I'm not a fan I must say. I find their pizzas very dry and there is never enough cheese.
fay spence . 2022-10-20
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Came quickly and very hot. Lovely delivery driver. Thanks
Lily . 2022-05-29
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Placed my order online, it was ready for collection within 10 minutes. Gaurav thank you for the excellent service
Lorraine D . 2022-05-02
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Great tasting pizzas. Mani the manager was great, very helpful in resolving an issue for me. The pizzas are tasty, nice and hot! Thanks to all at Pizzas Hut Quinton.
Rizwan Butt . 2022-04-08
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The pizzas are made with care, and you can taste the difference. Love this place.
CRUSAYDA UK . 2022-03-16
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Great pizza and even better customer service
Olly Sloss . 2022-02-09
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My pizza's arrived pipping hot ,great man whom delivered it very friendly and polite, very good customer service from start to finish, 5stars for the man who delivered couldn't of asked for better . So thank you pizza hut and a big thank you to the delivery driver.
Lorraine Jones . 2022-01-14
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I ordered a pizza where I chose 4 items, when it arrived it was cheese only. Pizza Hut Quinton has my details so, they are so lazy that they couldn’t pick the phone and call to say what four toppings would you like as they are not on the order our end. When I phoned straight away they said my choices was not on their system yet was on my email. No apologies, no empathy, rubbish customer service… I feel robbed. Next time I’ll go elsewhere.
Sonny Everton . 2022-01-12
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Avoid this place. They completely forgot about my order. I’ve made and order online and I received nothing and they never answer the phone. 0 stars
Magda Sayyids . 2022-01-06
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A pizza was forgotten, when I spoke to the gentleman at Pizza Hut they said it was not a Pizza Hut problem and I need to contact Deliveroo to get it resolved. I'm not sure how it wasn't a Pizza Hut problem, if that's where the driver is collecting from. Raised a replacement order with Deliveroo, this order was also lost. Food that was delivered was cold. Gentleman I spoke to was very rude and unhelpful. Update: 2 hours later they delivered the 'lost order' of which I thought would include my missing pizza. They delivered 2 pizzas and a side I didn't order. Neither of the pizzas were the one I initially inquired about. Very confused. I'd avoid ordering from here unless you like surprise flavours and bad attitudes.
Stacey Lewis (Hestiaaa91) . 2021-12-19
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Very happy, received the Pizza's promptly whilst still hot. Majid, the delivery driver was polite and friendly.
Mohammed Rafi . 2021-11-22
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Very good pizza, service was excellent and the delivery driver majid was very friendly
Farzana Bibi . 2021-11-22
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Very bad service went yesterday the lady at till had serious attitude problems making stupid faces while I was trying to choose pizza will never go to this dump again
Dr Samu . 2021-10-17
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I don't like domino's, but this place has pushed me over to there service. Terrible service, not the best pizzas. I even ordered my food and got there no, order even though I paid online. Rest in Peace
L.J ForMeToKnow . 2021-06-14
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Ordered 2 large pizza via the app. Once the order was placed I called up as have had issue with them before and asked to make the pizza well done and to add extra garlic sprinkles and the lady said sure no problem. However the pizza was delivered on time and as I opened the box to my horror only 1 pizza had the sprinkles and the other had none. Called up and the same lady answered asked for a manager no luck advised the order was incorrect and I had called especially and had to wait another 20 mins for them to send thr right order. Anyways it seems no matter what the staff can't either reaD or listen as this is now happened a few times the only time I get the roght order is by speaking to the manager or another guy. Will call before placing the order next time.
Shvani Singh . 2021-05-29
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Today got 2 pizzas from here. The delivery driver was nice and polite, but the pizzas were sub par. They were overdone and the crusts are uneven and tasteless. For the premium you pay compared to other pizza places, it's definitely not worth it. I will be buying elsewhere in the future.
Hari “Ventura” Madhavan . 2021-05-01
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Stale and tasteless pizza's. Sadly would not recommend based on today's experience.
Tony King . 2021-02-16
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Ordered a pizza via uber eats. Specifically said no cheese, please. So it arrives loaded with cheese! Domino's and papa John's in future. They don't answer the phone either when trying to ask them to send what I paid for. AVOID. 0 STARS
Deb Kay . 2021-01-19
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Are the staff here death or what? everyday we phone to order they constantly ask us to repeat what we said.
DylC07 . 2021-01-18
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Pizza never arrived, no answer from restaurant, I'm starving and now it's too late to order from anywhere! Better off ordering from Dominoes instead, lesson learned!!
Kul B . 2020-12-24
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I've used this Pizza Hut before and it's been ok but the last time I ordered from here the food made us unwell. The manager got in touch about it but wasn't apologetic or helpful and insinuated we were lying about being unwell. Head office did respond to our concerns and sent us a voucher but I think we would feel more comfortable using it in a different Pizza Hut after this experience. As others have said the service here isn't generally up to scratch.
Pippa . 2020-09-11
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Won't be ordering from them again...got my order wrong!!
Steven Bedford . 2020-09-04
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I love Pizza Hut i trust It Fast Delivery and Good Quality Food Place
Sajid Mughal . 2020-05-23
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1 star simply because is doesn't allow to get zero stars. 2 hours for delivery even though the app and tracker said my pizza was ready and waiting to be delivered for 1 hour prior to it coming. When I phoned up was just told the food was still in the oven and tried to be blinded with a load of b/s. Never using again
Bradley Whittingham . 2020-04-24
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I’ve been going here with my dad every Monday and Wednesday for at least 6-7 months at 9:30 - 9:45 after cadets and staff are fairly pleasant and give good pizza
Harley1232006 U . 2020-03-29
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Place an order tonight for delivery, they sent the wrong order ( pizza had meat on it, I'm a vegetarian) they took it back to sort out but replacement never came (suprise) but still charged me. Never again will I order from this place.
John Fagan . 2020-03-17
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Never going back here again, if customer service was nice and place was clean plus the sofa I sat on wasn't cleaned... horrible experience
ODS SHOP . 2020-03-16
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Fantastic. Superfast delivery. Pizza piping hot like just out of oven
Ricardo Raj . 2019-10-26
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Ordered pizza today and it was the best Pizza Hut delivery we have ever had. Friendly delivery service and the pizza tasted great!
Jyoti R . 2019-10-11
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Thin and crispy, try thin and soggy! Everything seems to be rushed and under cooked form several of the pizzas to the potatoe wedges! I've had enough of calling up and complaining where theres so many smaller businesses out there now doing amazing work... these taste nothing like the pizzas you buy at the restaurant!
chris g . 2019-10-11
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Just received my cookie dough and sides lovely food quick delivery and the delivery man Kris is very polite!
Daniella Davies . 2019-08-27
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Good pizzas. You save a lot of money of you collect the pizza yourself.
Stephen Dodd X . 2019-06-28
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Pizza Hut just like everywhere, :)
Marek R . 2019-06-12
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Really good costumer service and polite staff. Thank you.
SP- Leaks . 2019-04-10
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I do not recommend unfortunately as i have ordered from here a few times due to convenience & proximity but i promise this time its the LAST order!! I've had burnt food TWICE! Delivery is LATE every time! They FORGOT an item once also. Delivery online says 30mins however its always an HOUR or more! When i called to explain this on the phone the lady said thats what it says online but instore timings are longer! The 1 star is not for the late delivery today BUT that the food was HOT = 1 STAR and thats because once i had ordered online today i immediately rang them to let them know of the previous negative orders and that i expected hot unburnt food please! Also they offer £10 off for next order due to late delivery but that can't be used with other offers and thats the only reason I'd use it. Since i can't its GOODBYE & GOOD RIDDANCE!
Afreda Begum . 2019-03-06
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Pizza arrived 1h20 after ordering, called up multiple times to ask where my order was only to be told the driver was stuck in traffic despite it being 8pm on a Wednesday and I live ~1mile from the store. Driver finally arrived and didn't apologise for the wait and gve me a bent pizza box with a cold pizza inside and walked off. Never ordering from here again. Went to give feedback on their feedback site but the driver didn't give me a receipt so I couldn't enter the reference number.
Bruce S-Mousa . 2019-01-30
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I order pizza from this shop all the time for our meetings I have never had any problems, they are always nice and fresh. Service is perfect but I ordered pizza in the evening and it was as if it was not cooked properly, had a BBQ chicken could not even taste the BBQ. So I think there is a staff issue which means the evening staff are not as good as the day staff. Jin
jindar kaur . 2019-01-25
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Tasteless and barely any cheese. Staff were disinterested
Mandi K . 2019-01-09
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Ordered 2 pizzas. One was nice and the other was horrible. The pizza had cheesy bites and the bites were not soft at all or with melted cheese. The bites were dry and had no melted cheese inside. It was tasteless. Will not be ordering from here again.
*Pree* . 2018-10-20
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Clean and nice. Good quality food and friendly staff
Mizan Syed . 2018-10-09
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We sometimes grab a pizza from here when passing to come back into Birmingham when we've been out and about. Their pizzas are consistent which to us is important.
Luke Saysell (SaysellProducts) . 2018-06-10
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Ordered from Quinton, food came burnt after spending £26.99! Called them & lady told me i should've called before the half hour after the food arrived!!! What a cheeky b.... Would've given 0 star!! Back to Dominos then ay!
leanne Samuels . 2018-06-09
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Late order missing items spoke to miss kaur and blatantly told me that I'm lieing never again rude staff
Adam Khan . 2018-04-29
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Most useless service I've ever came across in my life! Waited 2 hours and still no food. Tried calling the store a total of 10 times between me and my other half, no answer to any call! At this stage we decided to order a from a different takeaway as we just assumed the store was closed. Then after 2 and a half hours, the food suddenly turns up, completely stone cold. Had the staff been bothered to answer the phone, it would of prevented me spending another £15 on another takeaway, on top of the £21 we paid for pizza hut. Reading through all the reviews on here, it seems to be a regular theme about these bunch of useless idiots never answering the phone! The excuse was blamed on the bad weather at the time, yet the second takeaway which we ordered from was around the same distance as pizza hut, got delivered to us within 25 minutes! Also an update since writing this review. I sent an email of complaint to the customer service. It's now April 12th 2018 as of writing this, and as it stands, still no reply back...their customer service also blank your messages. It's completely disgraceful, unacceptable and unprofessional.
Chris Burston . 2018-04-12
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Terrible, ordered at 18:40 for delivery at 21:00 still hadn't arrived at 22:00. Phoned and arranged to collect it however as I arrived at the restaurant, the food arrived at my house. However they did offer a full order free next time
Darren Bamford . 2018-03-07
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Food tasted fresh, friendly staff. This restaurant has been refurbished and customer looked fab.
Sohail Khan . 2018-03-07
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Bag of 💩💩💩 avoid at all cost unless your starving...
Gurminder Singh . 2018-02-25
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Would not give this a star but have too. Myself and my wife have both just had the worst pizza we have ever had. Cold no taste. The box it came in would probably taste better. Shall never be having a Pizza hut again.
Richard Graham . 2018-02-24
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Expensive for pizza cheaper alternatives and better value elsewhere just have to look around
J JAY . 2018-01-25
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A bit more expensive but sometimes it has to be pizzahut
Paul Sidhu . 2017-12-30
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Over 2 hour wait for stone cold pizza, the place then refused to pick up the phone on multiple occasions.
Lee Clift . 2017-12-08
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pizza arrived on time and hot but wrong - pepperoni is NOT hawaiian! also the bottle of tango i ordered apparently wasn't available so they sent 7up free. no contact before hand to check what replacement i wanted. useless.
Jackie Edge . 2017-10-07
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Had to wait a long time for pizza eventhough i ordered it over the phone before hand, pizza came out not cut properly so i had to use a knife, and where it was cut it was not cut in even triangles, more like half arsed cuts that were bent, some huge slices and some tiny ones. Literally looks like somebody made the pizza with their eyes closed
Gillaborate . 2017-09-05
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me and a friend ordered 3 pizzas online and the 50% discount didn't go through after phoning the store and having staff lie to me claiming they couldn't cancel my order when I phone head office I found out this was a lie. in the end we were left £62 down and had no pizzas arrive they havnt tried to make any sort of apology or offer me anything for the rubish service I am disgusted with this store and the lies they have told
Nathan Chubz . 2017-08-12
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Terrible will never use again,didnt get as far as eating my food as the staff didnt have a clue what was goin on,gave up in the end had a chinese
Shane Soulsby . 2017-03-24
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Do you enjoy waiting long periods of time for mediocre food? Hate when you're pizza is piping hot and prefer the lukewarm, cheese-is-starting-to-solidify taste? Want to pay for food and not receive it? Then this is the place for you! You get to wait an a whole hour for your food to arrive, exciting right!? When the food arrives, it's appetisingly cold and tastes like cardboard. Delicious. There also seems to be some kind of bonus Saturday deal on at the moment, where they forget an item and then make you wait an additional hour and twenty minutes! That was the absolutely highlight. You also get a special interaction service, whereby you have to phone continuously to find out where your pizza is and actually get them to do something. So inventive! Hurry and order now whilst their bonus deal is still on!
Isobel Taylor . 2017-03-11
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I ordered a Veg pizza which I paid by card then was told I had to wait 1.30hrs for delivery!!!! I said I wanted cancel said couldn't. When Pizza arrived sent me a meat pizza and refused to change it. Worst thing called up to complain the manager said we can send out pizza how will charge you again. DO NOT ORDER FROM HERE JUST READ ALL OTHER REVIEWS ARE WILL. Debbie took the order John was manager so I was told!!!
AJ KAUR . 2017-02-04
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Joel at counter is very helpful and provides good service with a smile. Thanks
Sanjay Vydianath . 2017-01-29
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Couldn't fulfill order didn't have large deep pan. Staff arguing in the back being separated by other staff. Had no change. Got £4 in 10 pences. Forgot to put extra cheese on, hardly any toppings any way and big blobs of the sauce. Utter rubbish. Used to work at Pizza Hut and the pizzas never tasted this bad. Will NEVER go here again.
Rob . 2017-01-14
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If you don't like overcook and burnt pizza then please never order from this store . We received pizza way over cooked and smelly pizza . When we called them they offered us another pizza and collect the old one but will have wait for another 45 min before they can deliver next pizza . Wow how would some one will wait for almost 2 hrs for pizza . it took them 1 hr to with first one and want us wait for another 45 min . This is not acceptable with pizza hut stranded . They did offer free pizza for next time within 2 weeks .Which is I believe no good to us . we were not after a free pizza all we we want them to check the orders before delivery . But I guess either they don't care or staff has no time to check the quality of pizza . I wish i could post the photos here of pizza they want us to eat . Please avoid this if you can . Thanks
manish kapoor . 2016-09-01
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i saw a man empty a bag of pubic hairs into my pizza while it was in the oven
Dan . 2016-08-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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