Pizza Express - Kings Lynn in King's Lynn and West Norfolk

Came here for lunch with my daughter to celebrate her birthday. Our food was cooked to perfection - one of the best padana pizza's I've ever had. Our server Ethan was friendly and attentive. The restaurant was clean and inviting. Overall a very pleasant experience!

The manager was very attentive and look dashing in his waist coat. Doing a great job of filling the shoes of the previous Manager who was awesome as well 🤗

Ethan and the team there are fantastic, really warm and friendly! Nothing is too much, great food, great restaurant! 👍🏻

Nearly always a very pleasant experience with friendly staff and excellent service. Our go-to for a family meal out.

I think it’s a bit expensive for what you get. The chicken wings were tiny and black (£6.85!) only 4 of them. No cutlery included for the mac n cheese 🤷🏼‍♀️ but the drinks were nice and cold 👍🏼

The mac&cheese was uncooked. Anable to eat after waiting 3 hour unfortunately!

The potatoes wasn’t worth the money .They didn’t even cover the bottom of the box and they were cold . Expensive meal for what there was

Ethan and Marina were absolutely fantastic this afternoon! We were celebrating a birthday lunch with our little boy and Ethan was so personable, helpful and pleasant! It made our lunch such a lovely experience. Thank you! Would definitely recommence this branch to anyone!

Extremely helpful and friendly staff.

The manager Ethan is absolutely amazing he went above and beyond and made the whole table feel so comfortable and relaxed

Lovely staff always happy to help. Friendly atmosphere. Food and service is great. Did not feel rushed. The manager was fantastic at recommending foods and drinks. Couldn't thank Ethan enough for his above and beyond professional service.

As always an excellent meal, didn't book this time but managed to be seated quickly, the staff as always very friendly, always nice to see the banter between the staff, shows a good team. When our waiter, Stuart I think his name was, found out we had a birthday in the group he brought the desert out with candles and he and the manager Ethan singing happy birthday (almost in tune). It's that little extra which make this a great place and keep me coming back.

We had great help from the staff James and Reinis, the chef, cooked our food lovely

Pizza Express is my home from home. The team are just fantastic led by Ethan the pizza loveliness is off the scale. So, why do I love it so much? This team will always go the extra mile to make your dining experience the best it can be - so why wouldn’t you go for it ?

Friendly staff, good service and intimate warm lighting in the evenings what more could one want for a date night or cosy family dinner.

Today we had the most amazing staff member Ethan was superb , , we had my 8 year old granddaughter birthday 🎂 party at the restaurant nothing was too much trouble and he was amazing with the children , the other staff were also friendly and smiley , would highly recommend here for taking the stress out of your birthday party, Thank you Ethan 😀

Good service and friendly staff Food was as you'd expect at any Pizza Express

I love that place I don’t go often but when I do it’s amazing nice chilled atmosphere I love the rewards and it may be expensive but you get what you pay for. Love it

Brilliant service, lovely staff! Thank you 🙏

Poor quality food and service. Not like other restaurants in the chain.

Great Pizza Express really good with the app lots of freebies making it great value for money.

Tip for staff: acknowledge someone whose been waiting to be served/seated for 5 minutes before they’re forced to leave. Didn’t happen on this occasion. Spent the money elsewhere and won’t be back!

Absolutely shocking! The restaurant was fairly empty with few diners. Having not been to Pizza express since 2018, we decided to try it out, to say disappointed is beyond the word. The manager looked asif he didn't want to be at work, not really greeting customers. The food when it arrived 2 dishes being inedible. The carbonara looked appealing until you took a spoonful realising the pasta was cold, and was beyond being aldente, the pasta was raw... throughout the whole dish. The potato salad was inedible, (the potatoes were not cooked at all, you couldn't even use a fork to eat them). Overall the customer service or lack of was a shame along being the food. Wouldn't recommend and will avoid any future outings to this pizza express. (I do have videos and photos of the whole experience) and will pass them onto the customer service department

This is the best Pizza Express I visit. The food is good, the customer service excellent, and the atmosphere of the restaurant is superb.

Great place !! Allways is and staff lovely especially our waitress tall,slim with long pony tail "she was lovely &so helpful as my wife has a tomato allergy serving the back section today "thank you"

Not many people in so can't comment on atmosphere. Had lasagna which was very disappointing and very expensive but my husband had pizza which looked good, that also was expensive for a pizza.

At the end of a tiring day sightseeing King's Lynn, the Pizza Express sign was more than welcome as it was getting cold and I had fallen over. The tentative staff saw that I was a little shaken up so treated us to their new doughballs whilst I recovered my senses and perused the menu. It was early evening, so it was nice and quiet but a warm ambience enhanced by the variety of aromas wafting through from the usual open kitchen. Food was upto usual 5 star standard and so was service, cleanliness and overall presentation. A good advertisement for future visits to King's Lynn and other Pizza Express restaurants. Thank you to the servers for going just that little bit extra.

We had a lovely time celebrating my husbands 60th birthday. we had a lovely lunch, and the food was amazing , fantastic staff

Been coming here for years, Great atmosphere great food

Nice food, but a little bit expensive for what you get.

Our group of carers had a fabulous time making pizza this morning. Ethan was wonderful as usual.

Eton was a fab host, great pizza party. Funny, friendly and fun.

Our group of carers had a brilliant time today making pizzas under the wonderful care of Ethan . Ethan makes everyone feel so relaxed , he’s friendly, professional and is a complete star ! Thanks again for a wonderful time .

Another great experience . Thanks so much to Ethan again for making our carers pizza making experience such fun. He’s so professional and makes us all feel so relaxed . Lovely lunch . Thanks Ethan

The restaurant was almost empty, but we weren't even allowed to carry our small dog through the restaurant to the garden. Apparently it's a company-wide policy. So we walked down the street to an independently owned restaurant where dogs are made very welcome not just in the outdoor space but in the restaurant itself (there's no law against dogs in restaurants in England: just in kitchens), with waterbowls, blankets and treats. We won't ever go to another Pizza Express, that's for sure.

Great service, very friendly and great experience making our own pizzas

Just had a fabulous time in Pizza Express, Saturday Market Place in King’s Lynn. Great atmosphere, great food and excellent staff - especially Ethan, very entertaining 😁

Ethan ensured top class service, very funny genuine guy. Waitresses were also very happy and friendly, Lovely Food x

Ordered food via justeat 9.15 accepted in seconds. 10.05 cancelled order. Thanks its now too late to order elsewhere and get seep for 6am start.

All ok. The pizza we had was a bit doey and when mentioned to the waitress there was no response. Anyway, it filled a hole.

Really weird, you walk in, stand by the entrance for 10 minutes nobody comes to seat you or welcome you, when you eventually get tired of looking like a Wally you walk over to the staff and get looked at like you are mad. So strange? Walked back out. Too awkward

Awful experience, usually always order delivery and that’s always amazing and can’t fault it but we decided we would eat in for a change. Table was reserved for 7:30pm and did not get food until 9pm! Our child’s food was stone cold and he didn’t eat it at all, the staff didn’t even come over to check on us in the 1 hour 30 minutes we were sat waiting for our food, didn’t even come over to do if we wanted more drinks or to apologise for the wait. Ordered a vegan pizza, due to a milk allergy, and have been unwell since we got home (due to the allergy) even told the waitress about said allergy when we arrived but she didn’t really seem to bothered about it, she walked off as if we didn’t say anything. We won’t be eating in again, probably never ordering from again either. Not a pleasant experience!

Excellent manager and friendliness. Lovely food, a little busier than expected but staff were working very hard to keep food coming. Tiramisu and fresh mint tea were a lovely combination.

The food was over an hour late and cold, the dough balls were burnt and the pizza was soggy. The garlic butter was awful. Disappointing as usually really nice

Heard the chefs swearing and laughing the whole time I was waiting for my food, Heard the name Tom a lot. When my food came was poorly put together and barely even warm. If I could some how have some reassurance you will speak to the chefs and the kitchen staff about this then I will remove the bad review. But my main concern was the level of noise and explicits coming from the kitchen.

Ok, so this is a chain pizza joint... It does not feel like it. Yes, the food is very good. It is in a beautiful, historic part of the town. But there is some magic at play here... The people who work here make it very special indeed. Although I am not a big pizza fan, I can say that this is my favourite place to eat in King's Lynn. That is all...

Imogen made us feel so comfortable & recommended lovely food!

Meal out with a friend, chose pizza express as we know we'll always get a friendly greeting. My friend was undecided so Ethan gave a good recommendation which she was very pleased with.

Delicious food but very slow to bring the food in a restaurant that wasn't busy. We had to rush to eat as we had the theatre to get to.

Really lovely staff and excellent food for a chain too.

Parents ordered three large pizzas for delivery on Friday night and all three family members said it was the worst pizza they had ever eaten. Soggy crust, very little toppings and generally unpleasant. I was disappointed in their experience as I gave them a voucher to try Pizza Express through Deliveroo, hoping they would enjoy the pizzas and return as regular customers. One family member ate a slice and put the rest in the bin.

Mark was a fantastic host - pizza express is already a fave but tonight’s meal was 10x better thanks to our attentive host. Always a pleasure and adds to the pizza express experience, Mark you’re doing the brand proud!

Very busy and not many staff so probably explains why service was very slow. Pizza was a little dry, which is unusual for pizza express.

Waited an hour and half for food, no explanation for reason. Hollow atmosphere, noisy space. Maybe not enough staff in kitchen to cook for in-house customers as well as extranal customers.

We had a Carers group making pizzas today . It was a really lovely experience, great food & atmosphere and Danny was brilliant with us . Thanks again

Thank you pizza express especially Danny , have a fantastic time today, making pizzas thoroughly game time thank you all

Another brilliant pizza making session at Pizza Express Kings Lynn. This time for our autism carers group. We all had a ball, Danny was fantastic. Great company and food . Thank you

Went for a Carer’s Pizza Making experience and what a delight it was! Nothing was too much trouble for Danny and his team. They all made us very welcome and helped us make the most delicious pizzas. 5 star experience ⭐️⭐️⭐️⭐️⭐️

Regular visitors to Pizza Express, Kings Lynn. Food is always excellent and in the manager, Danny, they have a superstar who makes every persons visit special. He remembers names , drinks etc and has a great rapport with all the excellent staff and guests alike. Highly recommended.

My friend and I walked in on Saturday night, hoping to get a table. Although they were busy they managed to fit us in, the service and food wa great as always. We had a lovely meal, all 3 courses were really hot and didn't wait long. Always have great service and food in the kings lynn branch

Had a lovely experience with my family and friends. Nothing was too much trouble for the staff, prompt service when it came to drinks, food and clearing tables, etc. Desserts, we're a tad on the expensive side, so we popped to woffleopoluse three doors down. It was a bit of a loud experience when it came to the atmosphere, so it might not be suitable for small kids or babies. The food was tasty, something there for everyone, so don't worry about that. In my personal opinion, the spinach and ricotta cannelloni is the most delicious dish, and I highly recommend it 😋

Left whating at door with 6 other people toilet wash basin required a good clean especially at the top

Visited here yesterday and even though the food was good, the waiting time was awful. There was 5 tables in use in the whole restaurant and we waited an hour from the time our started arrived to when our pizzas come. We was in the restaurant for nearly 2 hours. Never again!

A little overpriced. Didn't serve orange juice.

Me and my partner both had pizzas with sides and a drink each which came to about £60. No complaints. Service was good and quick, food came out in a timely manner and was delicious. This was on a busy Saturday night as well :)

Light and open atmosphere. Excellent pizza choices.

Real shame to write this as it’s been our local branch for years but second time in a row now we’ve had at least a 45 min delay between start and main due to volume of takeaways being prepared. Then led to our food being rushed and not cooked to usual standard. Reported to very sympathetic team member but no action from shift manager. Not sure we’ll be back as clearly a company policy issue

Not great at all… been to this restaurant for many years but today was a bit of a shocker , we did book but arrived earlier but not an issue, did get told there was a wait on food we thought that’s ok l, however sat there for an hour with a drink not a staff member came to us at all asking or just updating us with food or would we like some water etc , seriously awful staff attention yes and probably lack of staff , this was awful and we should of got up and walked as this was seriously not acceptable but we didn’t , delay in food but an hour !! Really this is pizza express which specifies In pizzas, shocking and terrible table service. Pizzas arrived luke warm, after the hour wait… Very disappointed

Molly was an absolute angel. So lovely and served a massive table amazingly 🩷

I'd like to know if I will ever get a good takeaway pizza in King's Lynn. As is the case in PapaJohns, Dominos and the burger, kebab, Chinese and fish and chip places, I don't think the staff here have even heard of quattro formaggio, or bruschetta and prosciutto melones which are the usual starters in Italy. Grappa/ limoncello and all of that. All I can say now is that King's Lynn is crying out for a decent takeaway pizza place. Somewhere that has a basic knowledge of pizza-making. I suggest the owner visit Italy and become inspired there. You might get away with it for a while in King's Lynn, but one day someone is going to go bananas having tried an English processed food pizza here. A good business opportunity awaits. It's egg and chips for me for the time being.

We done a kids party for my 5 year old and it was brilliant. The kids loved making pizzas. Danny was great with the kids making them laugh, and the pizzas tasted even better. Massive thank you to the pizza express team

We had a lovely meal for a birthday celebration. Food was great and the server Stuart was fabulous

Awful! We booked a family table for six adults and four children. We arrived on time and waited a while to be served. Long story short… an hour later we were still waiting! I asked to speak to the manager; Ethan identified himself as the manager which I later discovered not to be true when I spoke to the real manager, when I had to ask where our food was again. Ethan had told us we could just leave if we weren’t happy. No apology or understanding of us and kids being hungry. We left and are now awaiting a Dominos take away, which is why I taking the time to write this review. Awful service, awful customer relations, awful management… whoever they were. I don’t understand why Prince Andrew even pretended to go there

Food was cold when delivered like I understand it’s coming by delivery but still should be warm but stone cold very disappointed

We didn't book and it was busy. Only table was near the window and there was quite a draft. Food was good though and service is always excellent.

Nothing against the actual place itself. The food is severely overrated & overpriced.

Delicious food and lovely team x

Absolutely awful! Pizza was rock hard and cold.

Great service and delicious food. A little bit of a wait for food, but there were activities for the children.

All the kids had a fantastic time, with excellent service from the staff, will definitely come back again

Another excellent meal here, food so fresh and tasty. Customer service is second to none. Lovely to warm restaurant and very clean. Ask about the app, the staff are so helpful!

Despite putting comments on the order, the restaurant still includes onion in my dish ! Not very impressed with that

Table booked for 6:30 arrived 6:25 nice waitress very friendly took the order food arrived 1hour 10mins later usually in pizza express is about 35min maybe some sort of problem but no one came and said it would be over a hour which would have been nice

we went here for my sisters birthday and was quite disappointed. We had to wait over an hour for starters which was just calamari and dough balls bare in mind the restraunt wasn’t busy but you would see them packing away for the takeaway orders and no one in the restraunt was receiving food. My sister has autism and was not great to keep her waiting for over an hour just for some rough balls. They service wasn’t good , no one really came over to make sure we was okay , got told the blonde waitress messed our ticket up when she said it was the machine. It wasn’t welcoming for us just felt judged from us not being happy as off the long wait for food. Wasn’t happy with the stay and service. Could have been 10x better. Didn’t feel prioritised after complaining as the wait didn’t get any quicker but was a shame and felt a waste of time.

We are regulars here, due to the Tesco Clubcard deals. Good food, friendly staff, clean, nice atmosphere

We all had the best time at Pizza Express today. All the staff were amazing and friendly, an extra special thank you to chef Louie. My son was observing him and before I knew it, one of the waiters had swept an apron over his head and he was joining in! Also found him cutters and once he’d finished they even baked them for him to take home! He’s convinced he wants to be a chef when he’s older. Thank you to all that helped make our (but especially my sons) evening !

I went to Pizza express today kings Lynn for my son's make a pizza party and the staff were absolutely fantastic. They were so friendly and helpful and we're really good with the children. Thank you so much I would highly recommend this

Ethan, the Manager, was very helpful and informative also helping us with the app. Food and service was excellent 👍🏻🍕

Great food, Service a little slow (was told due to Chief shift chang over).

Food was very late and stone cold

Late, part of order burned and dry...

Awesome pizza making party for my sons 11th birthday, big huge thank you to ethan you was amazing, the children loved it, thank you so so much for making their experience amazing, thanks to gav for cooking our pizzas the whole experience was amazing 👏 👏

Booked for our child’s 7th birthday party for something a little different. All the children thoroughly enjoyed it! All the staff were fantastic, especially Ethan who was great with the kids, friendly and encouraged them all to get involved. Thank you!

Todays visit to this restaurant was a stand out. The food is always good, we like the restaurant’s atmosphere but the customer service today was outstanding. Thank you Valery for your service, help and knowledge today. We really appreciate it and you deserve individual recognition for this.

Visited with 6 adults and 3 children. Even though the place wasn't busy we were kept waiting over any hour for our food. My choice was the lasagne which was just a runny mess, not appetising at all. Certainly would NOT go again

Great service. Pizzas were great, as usual.

Staff were really friendly, service speed was okay and food was excellent as expected from Pizza Express

I've only just recently been introduced to Pizza Express by my boyfriend (we ate in the Lincoln restaurant earlier this month) so visiting this one in King's Lynn yesterday with my dad was a first, and my dad has never been in a Pizza Express himself. Couldn't find fault with anything. Fast service, attentive and polite staff, and great tasting food. I had dough balls with garlic butter, lasagne and honeycomb cream slice. My dad had calamari, carbonara, and summer sundae. It was all very tasty. We will probably return at some point. I only wished I lived in King's Lynn in order to be able to order food via the app and get it delivered straight to my door at home regularly, if I'm being completely honest!

Not particularly good pizza and expensive for the standard.

Food was good however prices are way too high and portions are small.