New I Chi Ban in Swansea

Amazing food and great service

Great food as usual from New I Chi Ban.

Visited New I Chi Ban restaurant for the first time, to celebrate my son's birthday. Made to feel welcome and at home immediately. The food was superb, beautifully presented and cooked to perfection. It was great to try new cuisine I'd never had before. The red dragon sushi was absolutely delicious. Service was helpful and quick. When they realised it was my sons birthday they brought a complimentary slice of birthday cake. Highly recommend, a great experience all round.

nice food but service isn’t so great the staff wasn’t friendly

Really tasty, katsu was crisp and tender. High quality ingredients and freshly made sushi. Lovely family run establishment, great service.

This is an all you can eat style restaurant but you order what you want, not queue for a buffet. You pick 3 dishes at a time and there’s a 10 minute stop between orders. The gyoza and spring rolls were very good, and the sushimi rolls excellent Pay attention to the portion sizes as some come as 2 pieces and as 6 ! Everything we ordered was very good

Pleased with the service! We told the chef that we have a train to catch and he reassured us that we won’t miss it! And truly we didn’t, he served the food so quickly & reminded us afterwards bout time remaining. I ordered katsu curry, along with gyoza. My friends also had other foods that I wasn’t able to take photo. Overall, service and food are excellent! 👌

The atmosphere was really nice and the food was delicious

it was amazing daniel is amazing he personally served me and it was scrumchus i ate loads it reminded me of a place called sushi palace which is for my rich peeps but this is so much better to be honest

This place is really good! loved my chicken katsu curry, the whole meal was delicious! I had dropped a spoon on the floor, in no time someone came over and replaced my spoon for a clean one. Would recommend!

the food was really good and tasted so nice i definitely will be coming back

Fantastic as always. Delicious, fresh food. Great service. Thank you!

Concerning a one star review that compared the sushi from this establishment to supermarket sushi, I must attest that the sushi here, in fact, is superior to that sold on a supermarket shelf. Concerning another one star review that complained about undercooked fish being served at this institution, it should noted that raw salmon tends to be served cold, raw, and under no circimstances deep fried. Otherwise, passable establishment, would come back again.

Arrived around 7:30pm on a Thursday. Came in with my work colleague, was only the 2 of us in the restaurant. I had the unagi bento box and a side of salmon sushi rolls. Food was good, made better with the sake. I ordered the warm sake and my colleague the cold. Very generous amount of sake, took us 2hrs of chatting and drinking to finish our drinks 🍶

Excellent food - have used New i Chi Ban for takeaway and delivery for a number of years

Excellent timing, great taste and good value!

The lid on a miso soup came off in transit and spilled into the bento box. I was sad because I had soupy food and no soup.

Amazing food and amazing service. Proper authentic Japanese dishes, will defiantly be returning

I’ve ordered from here many times. The food was amazing as usual and received hot. The driver was quick and friendly too. All in all, would order again.

Popped in here whilst staying in the hotel almost next door on a work trip. Initially chosen for convenience , however I'm glad I did! Tuna sashimi was melt in the mouth and the teriyaki salmon ramen was delicious. Had a lovely chat with the chef (who was also waiting on a quiet Monday evening) who was attentive and spoke passionately about his food.

Great food and speedy delivery, sushi was fresh and well made , all food was great quality and tasted amazing, definitely recommend !

It's our favourite restaurant. Food is always fresh, well presented and very nice. The owners are absolutely fantastic. Restaurant is cosy and clean. Recommended 💯%

Gyoza were good but the rest was missing flavour and the sauces were not to my taste

Very nice people, Daniel Wang on top!!!

Very fast service with a wide selection of food. The taste of the food was very good.

Lovely authentic Japanese restaurant. We came here to enjoy lunch before hitting the shops with friends. The service was fantastic and the food was delicious. I highly recommend the sushi and sashimi. Would definitely return next time I'm in Swansea. Great find

Susi was amazing resuaunt was clean and tidy staff were amazing would definitely recommend it to all Susi lovers

Came for sushi at lunch time, very good service, authentic quality food 👌🏽 would recommend and come back!

Wasn’t nice I felt really unwell after it and it was cold I don’t like re heating my food

Everything was lovely, but maybe takoyaki should not be in the same container as the salad as the salad vinaigrette/dressing seeped into the takoyaki and made the takoyaki sour. Could do without the dressing but overall still a good experience. Excellent food

Such lovely food, really enjoyed it. The staff were lovely. Will definitely go back.

Went for our anniversary, and quite frankly the service and food was awful. The fish tasted off and had a funny taste, I'd rather eat supermarket sushi. The server wasn't up to standard either, we were missing things and she wasn't very friendly either . Wouldn't recommend and definitely not the 'best'.

Amazing food, good prices and lovely staff and this is my second time

It was excellent food thank you well done I really liked it I will be back one day but costs are what they are it was really good food and as a dinner quite securely packaged I enjoyed that thank you! Megan

Lovely food and friendly wait staff. My compliments to the chef. 😋

Very pretty place, had a birthday there. Decent prices and amazing food and presentation.

氛围特别好的一个日式餐厅， 食物很新鲜，份量也足，推荐这家日料店！！

I don't know if they were having an off day, and I dislike leaving reviews this bad, however... the food tasted metallic. The woman who served us seemed aggravated that we didn't order more (which im glad we didnt because it was not good). Didn't give us utensils or napkins. The most she spoke to us was when my card payment didn't go through the first time. I love Japanese food but this was awful. Thick cuts of poor quality fish and awful service. We won't be back.

Beautiful food great service awesome 👌

My personal favourite restaraunt in Swansea. Always leave feeling comfortably full for a very reasonable price and the food is delicious, would recommend :)

Credit to Seren for this amazing restaurant, the vibes were perfect and the squid was the best I have ever had. Ramen was cheap and hearty plus all the sushi was great too

Poor service in a dirty establishment. Sat down while all ingredients weee rolled past us for delivery with no consideration. Food was satisfactory. Service was awful. People serving couldn’t be bothered to make any effort. Would not visit again.

Lovely restauant with really great food! Service was quick and everyone was polite and friendly. Forks are available for those who struggle with chopsticks 🥢 Highly recommend the kimchi and sushi rolls!

Warm welcome and the seafood noodles were delicious. Very quiet deserves to be better known. A lovely family restaurant. Will return.

First time eating here and I have to say it was superb! What a little hidden gem. Everything cooked to perfection! I had the katsu chicken whilst my partner had seafood udon noodles! Spot on 👌🏻 The tempura prawns were also delicious. We will definitely be back!

Went here with my partner a couple days ago, don’t usually go for Japanese cuisine but so glad we did. Really good atmosphere and staff were kind and helpful. I’m a vegetarian and there was plenty to choose from - I ordered a main and also shared a couple of slides which were all delicious. Thanks for a lovely evening

Delicious food promptly delivered.

Amazing food, good prices and lovely staff, been here a few times

Really tasty food, pretty place and good atmosphere

Fantastic sushi and friendly and attentive staff. They were great with my 3 year old as well!

The food was delicious as always. We really enjoyed x

Long wait for delivery. Overpriced stodgy rice with a few pieces of dry chicken. Bland, boring. Very disappointed and would not order again.

Absolutely delicious food and excellent service! Everything we ate was beautifully presented, quick to arrive and so so so tasty! It was quiet, despite it being a Saturday night, and the lady who served us was very friendly and attentive. Can absolutely recommend!

Went here for my first time eating sushi and was blown away. The food was phenomenal, the chef is an artist, and the server was the friendliest imaginable. Would give more stars if I could, and will be returning the moment I can find a good excuse.

Incredible food and service and amazing venue best in uk

Portion sizes are terribly small except for rice. And despite clicking the option for no salad they still included salad.

great portion sizes and amazing taste

Lovely experience always, if you're looking for Japanese food in Swansea this is the place to be. I order the tuna sushi set usually and an additional dish to try Fantastic ma and pop atmosphere it's important to support your local businesses Service is done through a wall button or you can ask the server Only wish they served hot sake in larger portions

Tried the bento box and the quality is just depressing. The gyozas were hard as rock and the chicken was too greasy. Want to try some sushi but after taking a look at their fish in the fridge, they all looked off and unappetising. Wouldn’t recommend this to anyone who want authentic japanese food.

quick food, good service and amazing food every time

Very authentic and delicious tasting Japanese food. Been to fair few Asian restaurants in the area and this one stands out. Decor was perhaps a bit dated and garish, but the food made up for it by far. It was noticeably cheaply priced too, with most dishes being in the area of £8 to £9 which is very good value for money!! Highly recommend for anyone.

Delicious food, nice atmosphere!

Insumos frescos y muy natural, pero la atención es muy fría para mis standares.

The food is excellent, the quality-price ratio is perfect, if I could I would give 10 stars

One of my most favourite places. Always friendly and meeting the expectations.

Fantastic food , amazing prices… really friendly delivery guy

Great food and super fast delivery. Thank you!

First time for delivery…my daughter loves Japanese culture so i ordered in for out Father /Daughter film night ..Fantastic food, so very tasty and great portions … we had salmon sushi, vegetable ramen and the chicken and pork curry… highly recommended .. will order again

Ramen tastes a bit like xmass table mixed together, can't recommend. Delivery on time, ok service.

Although a bit on the expensive side the food is always amazing, the fish is always fresh smelling and tasting. The service is first rate. I would recommend this venue !

Excellent food, lovely family-run establishment. We go here regularly as we enjoy the chilled-out atmosphere and extensive menu. There are great options on the menu for children and many vegetarian dishes to enjoy.

A bit pricey but really good quality food. Great sushi roll and rice boxes.

I have previously had great food from this restaurant but unfortunately this time some of the fish was rancid. The tuna was slimy and tasted rotten, although the rest of the meal was fine, I had saved that for last as it's my favourite and the whole meal experience was then spoiled for me. I tried to phone with no success as it aas near midnight so raised a complaint via just eat and my complaint was dismissed as "flavours vary" Sorry to say I won't be ordering here again

tried the very famous Nishimura, utterly disappointment got hopeless and didn't bother to try sushi in swansea again, until last night the craving led us to this restaurant as many others were closed for some reason... gladly each variety of sushi had a different flavour,, tasted fresh. Ginger was bit dry though. totally loved it. Restaurant was not crowded and there was just 1 lady serving the tables, so took some time. Wasn't really happy with Ramen as I couldn't see any salmon and bearly 4 5 prawns thats why 4 star. Also king prawn in hand roll was oily and over fried...but for sushi will definitely go there again. 😋

Premium price compared to similar restaurants locally, expected better but not as good as the competition.

Lovely food really enjoyed the bento box so many bits to enjoy! Highly recommend

Food was tasty but not worth the money. Maybe this place is better in person but the sushi arrived all shaken up and was a mess to separate. Portions are small compared to similar places

Beautiful food, as usual! Definitely worth the money. Lovely delivery driver too. Thanks

Excellent food at a reasonable price.

The food was amazing and probably the best and delicious ramen a ever had. I highly recommende it to anyone how loves good quality food 😋

Lovely food, fast service, looked great and tasted even better

Absolutely lovely food here new I chi ban on highstreet Swansea bottle of wine, saki, mixed nigiri sushi, scallop nilgiri, calafornian roll, duck gyosa and mixed tempura, £65 fantastic value for the quality I still can't believe that something as simple as egg on rice can be so tasty my fav was definitely the tuna all was fantastic tho

Delicious food! Unagi cha han and salmon ramen were both exquisite. Speedy service and good vibes

Great food and friendly place to visit, tasty beer, recommended

Such a lovely restaurant with professional chef and tasty and wonderful designed Asian food specially Sushi is amazing and I strongly recommend it

Always delicious food, great quality and always right within the times advised. I always look forward to ordering here

Wasn't impressed with the sushi and sashimi. The fish wasn't fresh at all. Maybe their other dishes are better. Left disappointed.

Food was stunning! Was my first time eating from here and I wasn’t really sure what to order, I took a gamble and was not disappointed. Will 100% be ordering again, thank you 😊

Very good sashimi, but the rainbow maki was a little disappointing.

Well packaged and presented. Very delicious!

Amazing food! Really good quality and fresh ingredients!

Great service and the food is amazing!

Great food, lovely decor and fast service. Ramen was served in big portions, very satisfying. The grilled eel was incredibly tender and flavoursome. Definitely recomend.

Restaurant staff were great when spoke to them however food was very late and not of great standard when it did arrive. Not really worth the money

Quick delivery, good food, and fair price, recommended!

Food is lovely but its quite dark and manager is a bit unfriendly

They cancelled my online order without any reason after our family waited for over 50 minutes. It was for the mother’s day dinner . Very disappointed and a waste of time !

Amazing, will deffo order again

I order from here regularly because they never make a mistake order is perfect always. Great quality big portions value for money and delicious! Thank you

Most of the food was amazing but the crab rolls tasted pre made old and rice was dry, service was horrible the woman is extremely rude and cold feels like an inconvenience when I asked for soy sauce and ginger, and the hot sake tasted watered down like kettle water was added to heat it up. I have dined here twice and I’ve had the same experience never again.