Mogsy Belle Ice Cream Parlour in Merthyr Tydfil

Went for tyres on our car and it was a boiling hot day they suggested us too go too mogsy bell..ordered 2 milkshakes and a small tub of icecream..my sons treat..he said it’s two milkshakes for £10 I thought bargain! Only when I had my receipt they had charged me full for two milkshakes as you have too ask for the offer..asked for a refund too be told the boss doesn’t allow it. Will not return as surely any offers should automatically go on your order.

Rather disappointing visit. Took an awfully long time for the desserts to be prepared despite the shop appearing to be quiet. Two strawberry crepes were lovely but the banana stacking pancakes were very dry with very little sauce. These desserts would be much better served with icecream and more sauce. At the prices charged this could be included. Staff were pleasant.

Where do I start… multiple hairs in our food, mould on the fruit on our deserts and no taste to the food what so ever. Would not recommend this place very overpriced for the quality and service. Milkshakes are okay but also definitely overpriced for what they are.

Me and my daughter attended, the staff are very helpful and friendly, but significantly understaffed, they’re all very young., the strawberry indulgence I had with ice cream was loverly…

Absolutely appalling food. Ordered a takeaway to the house which arrived swiftly but was completely inedible. I couldn’t even risk eating it as I am 8 months pregnant, the crepe was so watery it was leaking everywhere and the sundae tastes off as did the milkshake. Pictures to follow. I asked for a refund as it was inedible and they offered me a £3 discount. Shocking! Would You eat from here after these pictures? No.

The "manager" sacked one of the most loyal members of staff as she telephoned in to report that she had Covid. He told her that if she didn't come in to work immediately then he would sack her. She explained that she was unwell with Covid symptoms and had tested positive, he stated that if she didn't turn up regardless of how she felt she would be instantly sacked. He disputed the pcr test result even though she sent him a photo and personalised it ....he said she could have faked it and downloaded it from the Internet. She stated that she would have fp isolate because she was infectious and unwell and the young owner stated he didn't care and she was sacked. Those loyal member of staff is my daughter , I am pleased that she doesn't work in this dodgy establishment anymore and I wonder what other rules does he break....health and safety, tax returns....it makes you wonder if he sacks his staff within two minutes of them being on the phone. Mogsy Belle had wonderful staff that they didn't deserve, I am hoping once this news of how little regard for staff or customers the young owner has that people decide to spend their hard earned elsewhere. Rule breaking has a consequence, decency costs nothing and the way my daughter feels today is totally down to the ignorance and grief of one man...the owner of this establishment.

Ordered at 22.50 food arrived at 1.40am, woke my kids up ringing the door bell! After I tried to call to cancel as it was far to late! I wouldn’t recommend this place!

over an hour late and some of the food was burnt

First time ordering from here. I won't order again. The food was OK, but items were missing. Ordered Burger with fries, but no fries turned up. Also ordered mixed kebab with salad and sauce. Kebab came plain. No salad and no sauce.

Food was nice but contained the wrong ingredients. Ordered beef and mushroom to my calzone and got donner meat instead

Food was really tasty and it was all still nice and hot on arrival. Had a kebab and it was a massive portion. They gave us a free garlic bread pizza too. Will order again 👍

Good Food Quality but waited almost 2 hours for it

Both times we have ordered the food has been spot on! Really fresh and hot, we will be ordering again! 👌

Food was delicious, will be ordering from here again...

Driver shouted at my partner because he could not find my address and my partner had to drive round and find him not very nice at all

Ordered food at 23.15 now 1am food still not here! Restaurant not answering the phone! Shocking service! first time ordering from here it will be the last!

Ordered food late at night and it arrived quickly. The food was hot and delicious, but unfortunately missing a dessert, I didn't think it was worth calling about as it's not worth a delivery driver coming all the way back for £1.60..still, enjoyed it and will order again in future

We always order from here when the children have their friends over and usually it’s great. Unfortunately today we didn’t get the correct order which meant that one child had nothing to eat. The food didn’t seem as hot as usual either. Everything else was ok.

Didn’t receive order, poor service. Phone number doesn’t even work to call restaurant.

The food was two hours late and cold

Took 3 and a half hours to come, tried calling the restaurant many times however there was no answer. Was hungry so ordered elsewhere after the 3 hour mark then it turned up in which I told the delivery man I didn’t want it and I’m not paying for it as it was a cash order. He then proceeds to deny the fact it had been 3hours and weren’t very pleased when I told him I had ordered elsewhere and didn’t want it. Avoid this place people how it has 5* on this I will never know, worst customer service ever seen from a takeaway.

Wrong cakes I asked for gateaux me got fudge cake

Absolutely delicious chicken kebab with fresh nam bread and salad. Arrived on time. Friendly delivery man.

First time I have had terrible food from here. Its normally lovely. Chips undercooked pizza undercooked burgers and onion rings were good. Shame this place is normally soooo good normally the food is cooked to perfection. Dunno what happened today. Literally binned half the food

Food was an hour late and cold. Won't be ordering from here again.

Never turned up after saying it was out for delivery and the restaurant closed so I couldn’t even contact them

Ordered 2 portions of chicken nuggets and chips at half past 10 waited nearly 3 hours tried to calk the restaurant 6 times messaged them through justeat but got nothing back couldn't get hold of them. Requested a refund and had no reply. Then to tip it off the driver has just banged the door down and woke the whole house up at quarter to 1 in the morning with out even an apology. I refused to take the food off him as I want a full refund and I also told him to let the management know about this. Why would I want it at that time? Appalling service

Lovely pizzas and a free bottle of pop !

Not very good delivery wait food was cold

Pizza was hot & tasty but it did have green peppers on instead of green chillies other than that arrived Really quickly.

ordered food at 7pm came after 9pm shocking service when asked for money back they said no and items missing off order... will not be ordering again

Was nice food but forgot my cheesy chops.

Lovely food as always food always and always arrives hot 🔥 10 out of 10

Still not arrived over an hour after ordering but restaurant have marked as delivered on Just eat and have closed so can’t even get in touch with anyone. Terrible service, won’t be ordering again.

Been waiting over an hour for my food, still hasn’t arrived after me ringing the take away. Won’t ever be ordering from here again

Brought a free 14inch garlic bread. Thank youu!

I ordered a 12 inch garlic bread, what came was a plain bread, I have phoned the restaurant and am awaiting a replacement.

Think they forgot to put chicken on my pizza as I couldn’t find it

Extremely friendly and polite driver and very nice food too

Pizza and garlic bread looked like it was from a supermarket freezer and not freshly made, far too much sauce and not enough cheese on any of the pizza. We used to eat from belle alot in the past but I'll not be ordering pizza again from here.

The pizza I couldn’t taste the anything else but vinegar I don’t have vinegar but I could taste didn’t eat it all it’s shame like because I was so looking forward to it.

Best burgers about! Everything was delicious we always enjoy your food best takeout about. Thank you.

It was lovely and my family loved it x

Lovely food, ordered big order and arrived hot and on time as stated, will definitely be using again.

About 30 minutes with was great Salt and pepper chips didn’t have much flavour and was in fact fries not chips Pizza would say the chills are from a jar tasted of vinegar But having said that was still tasty food

The kebab meat was good but the chicken was burnt

Delivery woman is lovely but the foods awful. No cheese on the pizza and the garlic dip was like water and tasted disgusting. First and last time I’ll be ordering from here.

Amazing food quality and Outstanding customer service by the lovely delivery lady aswell she is very polite

Chicken is off. Doesn't smell right atall, Donnor is a very pale colour, sauce tastes OOD. Naan is Stale. Pizza is okayish, not great but edible. Kerbab no way edible, complained regarding food safety something definitely not right here! Sauce tastes Bitter, Chicken smells like sewage. Will never order again! Wish I could give 0 out of 5...Woman who delivered it was lovely however. Do not order!!!

the chicken was off and smelt like sewage

As always food was spot on , love this place highly recommend to anyone who loves quality takeaways👍🏻

Considering we ordered here last minute just before the place shut, the food came piping hot, freshly made and tasted amazing.... Highly recommend the pizza's, we ordered different pizzas and they all came with lots of toppings, lots cheese and we're perfect.. Will definitely order again.... Amazing :)

Always decent food, great price a favourite for when the kids have friends for tea as it’s amazing value. Also delivered by the most lovely lady!

Food was piping and tasty however fries were missing from one burger meal

Lovely food ! Really enjoyed the garlic mushrooms 😃

I don’t leave bad reviews normally, but i had to this time as the food was that bad!! Do not buy a chicken or shish kebab from this place, tasted disgusting and burnt, it tasted how I could only imagine what it would taste like to eat charcoal, no other taste to it, worst chicken and shish kebab I have ever had, it went in the bin I wouldn’t even give it to the dog it was vile!! Chips were nice but that was the only edible thing! What a waste!

Lovely delivery driver, cheeay garlic bread was lively and my son enoyed the pizza and i also had a supreme salad which i have put in fridge as the delicious chocolate fudge cake was cold but melty and ticked the boxes 1st time used this company and you can guarantee i will be back

Just got ribs, lasagne, burger, nuggets,jacket potato and Greek salad delivered and every single thing was so nice. The salad was fresh & gorgeous with loads of olives and feta. Delivery lady is so polite too. 10/10

Great tasting hot pizza. Excellent service.

Food good as always and friendly service

Amazing food, burgers really good and tasty, kebab meat juicy, plenty of salad and sauce - they actually remember to give you the extra sauce pots you pay for - and such a lovely delivery driver 10/10 will be back

food is lovely both times ordering spent over 15 and no free garlic bread or drink but the food is best round here

I ordered cheesy chips and they arrived with minimal amounts of cheese on, quite disappointing tbh.

worst kebab iv ever come across , the pitta or naan bread was STALE as they come the chicken tasted like burnt charcoal the shish had a funky taste to it and to be honest waking up now my stomach is up the wall shouldnt of even ate it , wont be returnin here an certainly will be sendin friends an family away, let me tell ya that

definitely be ordering again lovely pizzas and salt and pepper chicken nuggets

Love the cheesy garlic bread and the delivery woman always has a smile on her face and very friendly every time I see her

Pizza was awful, the spaghetti Bol was all stuck together like glue and awful. Couldn’t taste the cheese on the Cheese garlic bread. The bbq ribs however were ok

Nice food, good portions Could do with a slightly bigger menu

Once again, tasty hot food and very friendly and quick delivery.

Said food would be delivered between 12:45 and 1:15 it came at 12:20 food was freezing cold burger was burnt and fell apart when I picked it up because the bottom was soggy the cheesy chips were rock hard and inedible absolutely shocking food.. would never ever go there again only went there because it was only one open rather starve

Quick service, great pizza, tasted really fresh and good value for money, friendly delivery lady too. Highly recommend!

Lovely food and free unexpected cheesy garlic bread will deffo order again 😄

food was hot and delivery was superb. Will order from here again

Absolutely love this place, food is always amazing and the delivery lady is absolutely fantastic keep up the good work 👍👍

Delivered to Premier Inn. Food hot and tasty. Delivered on time and nice delivery driver. Will definitely use again if back down here.

Excellent as usual great pizza place 🌟🌟🌟🌟🌟

Food was hot, delivered on time and great food as always

First time order. Asked for pizza to be thin crust and cook well done, tbh both requests were ignored. However the pizza was tasty so was partly redeemed. Please read requests though

Amazing and takeaway guy was FIT

Always lovely food, great value for money and delivered promptly by a lovely lady.

Amazing food as always! The food was not actually delayed, I messed up and did not specify delivery time. Communication was good and food arrived on time.

1st time ordered from this takeaway and will be the last jacket potato full of grease mixed kebab doner meat looked like it had been cooked the night before SHOCKING..

The driver was so kind and friendly. Our food arrived in time! with being fresh and hot! Enjoyed every last time. Would definitely recommend ordering again!

Lovely food and the little delivery driver is lovely 10/10

Food was great as always. Arrived hot. Delivery lady is always lovely and has a smile on her face when she delivers

Fabulous food. Thank you! Will order from use again.

always early or on time food is top for the price

Amazing food and fast delivery !! Garlic bread was lovely and fresh

Pizza was so delicious! Nice and hot! Was very fast! Would highly recommend!!!

Hot tasty on time sister said her calzone was amazing would recommend

I love ordering from here! Their pizzas are fresh, hot and delicious. Great chips and amazing kebabs you can't go wrong. The customer service is also incredible!

Nice kebab but chicken kebab meat is more sliced/grilled chicken breast rather than what you would expect in a kebab.. Hot wings nice. Chips fresh. Food arrived hot, early and would order again. Delivery lady pleasant with a smile on her face, thanks.

Our new fave to order our kebabs! Great food and lovely service

Pizza was shocking. Sloppy felt wet tasteless never ever will I go back there sorry

10/10 delivery driver woman is lovely big smile on her face 👍🏻

Nicest salt and pepper nuggets about

Burger was dry and chips reheated delivery lady was really nice

Food nice, hot on delivery, arrived early and driver was very pleasant. Thanks

Absolutely delicious everything perfect. All got was hot and enjoyed by all! Driver was also lovely. Thank you I will be ordering from here again 😊👌

Food was lovely and delivery driver was lovely 10/10