McDonald's in Enfield

Was asked to queue again to get a refund, surely if you don’t want the item you were given instead of the one you ordered the least that it can be done is to refund you the correct money without queuing (was just given £2 instead of the £2.19) as manager said she did not know the price and I did not want to queue again? why should I leave my food on the table getting cold and my kids unattended just because I didn’t want to keep the replacement item?

Today 26/3/22. On lunch time I been the store for buy food with voucher Self service was busy my shop is nest to the restaurant request to customer service name Julee to received money she said to go to self service I said was busy and take long time I am next door shop and busy as well She said she does not care and refuse me to received money then I request to floor manager and he said to other girl to received money.I was disappointed and very unhappy about the comments and service.

The worst mcdonalds I have ever been to. The food is always cold and there is ALWAYS items missing. When you ring there is nothing they can do. It is ridiculous!

Gave it a one star beacuse iv order the food I put my correct address for them to deliver deliver driver phoned said he gave me the wrong address which is the right address Theif know I my money is gone and reorder the food

I was craving for a McDonald’s which I haven’t had for a long long time and as I was in palmers Green I thought I’d pop in and get one oh lord I wish I hadn’t bothered I had a big Mac which was so dry it was Terrible also quite cold and the chips were lukewarm I wish I’d save my money never never again disgusting bitterly disappointed.

is the worse mc donalds ever.The customer servise unrespectfull. I will never go there.The food as well is not prepared properly

Worst customer service ever. Too busy servicing Uber orders and ignoring the waiting customers in front of them, if the staff could perhaps pay attention to customers instead of chit chatting amongst themselves as well they may be able to get the ‘fast food orders’ out to waiting customers stood right in front of them quicker. 20 minute wait for a McFlurry because nobody could refill the the container for the McFlurry. No apology just a brush off with it will be with you shortly. Too many Uber drivers getting in the way of customers. You should really rethink what your customers experience is in this branch!

I went to the Wood Green McDonald's having not been for years to try the grand big Mac having read about it online. It was no different than an ordinary big mac. It was not bad just nothing special. The fries were freezing, stale and tasteless. The side salad came in a tiny box and looked as if it had been in a fridge all night. The tea was piping hot and really good on a cold day. I'm amazed that the company is still in business given the shockingly low quality of their products.

Very rude management! The manager is screaming in front of and to customers and gives a really vibe to the whole place! His name was Shafaq I think and serious measures need to be taken about him! Really really shameful to see such a thing! I am a local and go there regularly but not anymore after what I witnessed! If this is how your staff is trained you should rethink that!

Today I visited the Palmers Green McDonald’s with my family and I ordered the food while I was there Uber driver came in for delivery but shift manager Florida slim short lady was shouting to the driver for no reason which wasn’t nice in front of customers and also the driver were so embarrassed. I will never visit the restaurant while she’s there again. There is no customer care here..food is cold and parking is a pain..dont waste your time or money.

This branch of McDonalds is located in Palmers Green and very busy as well. Very impressed with the service received, observed the floor was well managed by the staff constantly looking after the customers and their requirements. Fantastic customer service. Visited McDonalds many a times but very impressed with the way it was run, job well done. This was my first visit to thei particular branch in Palmers Green. The staff here must be an asset to the the organisation, please carry a superb job, other McDonalds should take a leaf from this branch. This branch was very busy and yet the floor was managed and the service was flawless. I wish this branch to go from strength to strength.