McDonald's in Craigavon

Horrendous customer service,lack of knowledge in dealing with customers,gossiping about customers in front of other customers and treating customers without respect,staff is unaware and unable to provide with complaints policy/procedures.even living in Portadown myself I choose to avoid this McDonald restaurant.

The staff is very helpful although it's busy almost all day

Arrived lukewarm because driver does a detour and delivers to other houses. Bad service

Asked someone for help on kiosk he was rude and unhelpful

The staff are friendly and helpful

U need to get delivery drivers that can speak English and to deliver to the door they are supposed too.

delivery driver was very pleasant

One full meal was missing and the drinks were half full as they had spilled inside the bag.

Coffe split all over me and my front hall coffee was on its side

did not receive free nuggets as advertised or did not receive nuggets that where ordered!!!

checked order number and still gave us the completely wrong order

Every single time there are items missing from the order. Went there the other day with friends we ordered eight burger meals as take out and three burgers out of eight were missing. By the time they finished the other three rest of the food was cold. Absolutely incompetent staff.

Missing food in delivery order… hard to contact the shop… app is useless to find in there we missing food. we basically eat cold food because we was try to contact someone . We missed chicken Big Mac in the order. Lost appetite and we got very angry and frustrated

Hard to complain when missing items

Food is Cold, Ordered McSandwich and received a chicken plant as well as that theres items missing.

Everything is ok except need some housekeeping efforts during busy hours

My order never arrived but it's says delivered.

Chips could be fresher, they never warm

just don't come 1 Philly Stack 😫😫😫😫

Chips were cold, had to throw them out.

Chicken nuggets were freezing hard as a road and waiting nearly one hour for 20 chicken nuggets to be freezing ! And milkshakes tasted off

I have a disability and the staff hung up on my for stuttering

Wrong Food, paid £27, delivered £22 worth of wrong foods n drinks.

The order arrived at my house with the bag open, I asked for a large potato and the package didn't even have half the mozzarella dippers without the sauce. Worst order ever, they should be careful with what people are going to eat.

Food cold and forgot dips Delivery time kept changing

Driver was very polite! Food was hot

From ordering to delivery took a long time! Not good

there's no chips with the order

No sauces. 3 chicken nuggets missing. And a free chicken select sharebox? Anyway the rest of food was good.

the last time i got mcdonald’s off here it was cold and took an hour but this was perfect and came hot thank you

Very good dident knock the door whitch I asked great survice

was missing two burgers and didn't give me a refund disgrace and the kids got exited for no reason

Driver was late and come flying into our driveway spilling both of our drinks, seems that he couldnt find the house but no phone to ask. Other than that food was great

McDonald's did not send the fries for the meal

Missing 6 dips so have no sauces for 9 nuggets, 4 chips & 4 burgers

Food was stale and cold, uneatable as if it had been sitting out all day, extremely disappointed

can never get an order correct, wrong items, missing sauces...every time.

ordered at 12.24. tried to cancel for waiting 2 hours. left home to work at 2.30 wothou eating. thanks for the good service. and even refusw to refund me.

Honestly very disappointed the drink weren’t held properly all spilled in the bag

food was missing and burgers were dressed

Missing half of our food that we ordered Id have chased it down but we were at our grandads funeral today and we’re starving. Very disappointed

delivery was quick from the time it was collected at mcdonald’s to it got to my front door. on the other hand the food was cold, the LARGE fries looked like a small fry, didn’t get any of my BBQ sauce or my chilli dip.

Good place ro meet up with friends and have something to eat or drink at the same time

We had paid £40 and had nothing but drinks delivered, drinks are no good when we disnr get meals delivered. We have children here, they told us to order again , but I haven't the funds in my account to do so. Absolutely shocking customer service and member of staff didnt want to help whatsoever

The double Big Mac wasn’t anything special. Bit tasteless.

completely wrong order delivered!

Lovely food and very fast delivery

Always really busy but nice great staff!

Requested no cheese on burger but received cheese anyway.

Won £5 prize and mac furry said I had to claim it on my phone am 76years old have just learned to switch phone on and off.

Never got correct McFlurry paid more for it also

never arrived ,kids disapointed

This place is ok food wise but the problem is they always get at least one thing wrong in order for example I go here when I do my groceries with the kids and Everytime not just once in a while Everytime I have to park up and go into the building as they have forgot a burger or gave me the wrong type of burger the last time they forgot chips from the happy meal which is ridiculous as the fries are the last stop on the line. But staff are friendly and fix issues immediately the place is simply to busy at times that's why mistakes happen

our food stone cold the chips were like cardboard I can't c it being through fault of the driver as the food was delivered quite quickly so I would imagine it left the restaurant cold not at all happy with the poor quality of food

food freezing, it shouldn't have to go into a microwave.

Wrong ketchup bad services unhappy with this👎🏻

Wrong dip and only 1 paid for 2!

Didn’t receive the food, wrong address on it - deliver to 41 Fitzroy street. Thanks

Good didn’t even arrive, and can’t contact just eat

I have not received the delivery

Free cheesebites did not arrive. The cheesebite share box only had 13 instead of 15 present

ridiculous time waited for this to arrive and didn't even get half the stuff I asked for

Driver showed up at my door with somebody else's order, couldn't speak clear English so no idea what they said, drove off and now the app is showing the food as delivered. Contacted Just eat who reckon they'll be in touch in a few days...well that's really gonna sort my lunch out today then isn't it, useless. 🫠

cold food worst service ever. will not order again.

The wrong order was delivered to me. can you please deliver the food i ordered.

Just don’t bother ordering, half the food doesn’t arrive. The lack of communication options are horrendous, submit a refund or nothing but I’d rather just have the food I ordered.

no fault of the delivery driver who was very friendly and pleasant and apologised of order late even though was macys fault not his

Food was freezing and McFlurry melted. Status on the app said preparing food for 45 mins. No wonder it was freezing. A little tip, don’t start preparing food unless you’re guaranteed a driver will arrive to deliver it. Also dip was missing. I think McDonalds must owe me about 10 dips now.

Food is absolutely freezing, I’m so fed up with not getting quality food from here, either something is missing or the food is cold, can’t eat it

food came freezing cold, monopoly sticker was pulled off the chip box, forgot my dips that i had to pay for and overall just terrible.

we waited 2hours from we ordered it to it arrived and my hash brown was freezing.

Order marked as delivered but not delivered yet

Visited with a large group of children, staff were very attentive and had our preorder complete in no time, children really enjoyed it

Items where never delivered , I have a ring door bell for proof items never came

drinks spelled all over the place

Absolute disgrace, my order took over 2 hours and was barely warm

I put my order in at 1740 and my order did not arrive on tell after 2230pm

Good pleasent delivery driver. cant fault

food never arrived waiting 3 hours

Stuff missing from order phoned up to see what they would do about it, staff member didn't want to know always something missing from my orders in this place and staff well the ones I've had the miss fortune to have dealt with are rude and arrogant, that's us done with this mcdonald's now, utterly useless.

Ordered ketchup but wasn’t in order.

Its just semi-warm and it's never hot. You need to find ways to keep the food hot

ordered a double sausage and egg mcmuffin with no cheese, recieved a double mc muffin with cheese and no egg, totally disappointed!!!

It was not what I ordered please refund

melted ice cream and cold food good combination

never arrived, best to avoid just eat in portadown.

food was stone cold. Most of it was threw out.

Lettuces was disgusting, out of dates.

Our nuggets were replaced with a hat trick but the rest of the order was right and we still enjoyed

I ordered 9 chicken selects and they didn't come

Forgot the dip, again! Idiots….

Food was delivered by driver and young son. When I received delivery, bag seal was already opened by driver. Happy Meal was missing from order.

Food was freezing was waiting over an hour and a half on it and there was food missing and it was cold absolutely disgusted with the service

Waiting 2 hours from ordering 2 kids ended up having to go 2 a sporting event without as took too long

Food was cold when arrived. Dont blame the driver, I blame McDonald's as didn't seem fresh. McDonald's do better. Very disappointed.

forgot my chicken on my chicken burger

everytime I order from mcdonalds portadown they forget the condiments that I have paid for. not a happy man about that as it ruins the chips without the curry dips

The fries were awful. Like the last of the bag had been fried. All small bits.

Food nicely wrapped,nice and hot!Order completed completely.Brilliant.

we haven’t recieved our food however it says it’s been delivered on the website