McDonald's in Wigan

Ordered at 7.45pm and at 10pm order still not arrived, kept checking app and seen order had been delivered at 8.20pm Well we didn't get it still waiting been ringing them for nearly 2 hours on and off and no answer, service and delivery is a joke,

all off our food was cold it took over 1 hour to cook

food was late food was ice cold chips were emptied into the bags not in the boxes also cold and soggy the onions on the big mac were brown meaning they had bin unused for a long time totally abysmal and the state the buyers looked like in the box was shocking

food was freezing and they forgot drinks and sauces

Ordered food for 5.40 came 20 minutes late and was cool as usual. Ordered 4 sweet and sour dips and none came. Nuggets aren’t the same without it!!

Delivery took over 2hrs and was missing items, awful experience

The food was really late and really cold

Making the full order maybe too much to ask for. Always something is missing and food ia cold.Will not bother again!!

Forgot two Drinks and all the food is cold

Went to Tyldesley maccies instead of leigh. Ordered 2 milkshakes got 1 and a coke. Burger is missing items.

Got order wrong and food was very cold

Awful over an hour and a half wait to be given the wrong order

Food was cold it’s not exactly ideal or nice to eat

Great courier service. Resteraunt forgot the sauces and condiments ordered and paid for.

All food was freezing cold ! Absolutely disgusting

It was just warm! Won’t be ordering again!

Took 1.5hr to get delivered, then it turned out to be wrong order and completely cold.

Completely the wrong order after waiting 2 hours 😖

Chips were freezing cold and ice cream had melted no way can you eat it like that we'd have really bad stomachs selects only had 6 chicken instead of 9 and we only got 1 double quarter pounder????? We are not happy should have been a family treat!

didn't bring chicken nuggets, or any of sauces, child was left with a small chips for tea. and only refund 99p joke!

Food was so cold and was not even in rapper could not eat

Burgers were good, fries were lukewarm and sparse, but decent value for money.

they put big mac sauce on my big my when i’m allergic to it my throat swelled not happy want my money back

Waited in the drive through for 15 mins, food was cold. No problem changing it when I went in, however, no ketchup. The burger that it was changed to went bread, patty, paper, patty, cheese then bread. Having no ketchup in McDonald’s is like going swimming without trunks, it doesn’t make sense. Poor food, poor service but a lovely long wait time to think about life. Result-Food was bad, service was meh but the Diet Coke hit the spot so A+. To whoever pushed the button on the drink machine to make the drink, great job. Just remember the ice.

food cold and recieve 2 bottles of water instead of chocolate milkshake

Order picked up at 12.13 and delivered at 13.19 over an hour. Food is stone cold

Food arrived freezing and they forgot my wrap!

Food was thrown about and falling apart, food missing too

Opened my bags to find my dips inside my McFlurry!

Why is that this place can never fulfill an order fully and make a child unhappy. Kids who work here pull yourself together and do your job responsibly. You wouldnt be happy if something is missing from your order right?

I ordered a large chocolate milkshake for my wife which was missing how can it get missed off the order when it clearly states on the relevant order totally unacceptable there is always problems with Tyldesley mcdonalds

2 bags of drinks the same. No food in bag, rang them and not interested, contacted just eat for a refund

missing fries as per usual. Don't know why I bother ordering from this place

I live in atherton which is 5-10 mins away my children wouldn’t eat it because it was dry and cold and took 45 minutes to arrive

Chips cold and rubbery No milkshake Gave me spicy McCrispy instead of normal mccrispy couldnt eat it all went in the bin

Ordered a strawberry milkshake and got a orange juice instead

Completely wrong order delivered

All hot food was freezing cold

Wrong order delivered! Waste of time and money

I would like a refund as most of the things I ordered didn’t turn up eg all the sauces I payed extra for and a milkshake. Also the food was stone cold.

food was missing and my burger bun was actually burnt on the inside. That's all I could taste. disgusting

Order was wrong an FOod was freezing!

Forgot all of the sauces for my chicken select meal and mozzarella dips

Ordered at around 6:40pm, it’s now 9pm? The order has still not arrived. How is this fast food? This is a joke. Interestingly it says order delivered…and the time keeps changing and is always stating a time that is ahead of the actual time! Must be a way to dupe the system! This is unacceptable level of service by both McDonald’s and Just Eat…over 2 hours for food from a place less than 3 miles away.

Just eat couriers doing multiple orders he was driving round for 1 hour with our food in the boot food arrived stone cold. And had missing items I am livid and just eat just give partial refunds it’s a joke

Always takes forever from this McDonald’s even the collections !

Food cold last few orders and sent a small strawberry milk worth about 40p instead of a milkshake

Was really cold,ice cream melted and was 1 hour late!

order wasn't correct. ordered 2 bacon rolls with ketchup and had egg on them when my son and daughter don't like eggs. porridge came without spoon or syrup so couldn't eat it as workmen in the house so couldn't get in my kitchen

Stone cold as usual, and of course the mandatory missing items. Serve hot food and get orders correct. Its not too much to ask is it , Quite a basic requirement really.

Every thing was stone cold, there was no heat to any of it, fries are supposed to be a crisp golden brown not white near see through and just wet

Food came absolutely freezing ordered 3 meals all came with no fries and missing a drink let's pat £30 for 2 burgers a coke and a orange juice

knocked on the door and left my food on the floor

Delivery was on time but driver went about 10 minutes the opposite way then had to go back on himself to then get to us, food was freezing when it arrived and the cheese stack Philly burger was missing the cheese slices on it

Food is ice cold despite being 5 mins from restaurant.

My food was cold , I only live round the corner from McDonald’s in tyldesley, so won’t be sending any star .

freindly delivery guy .so nice

When the order arrived finally it was stone cold. infact the only thing that wasn't stone cold was the mcflurry. That had melted. Its first time I've ever had brain freeze from chips so well done on that part. Back to the Mcflurry now since when did Oreos look anything like smarties ? worst mcdonalds ever and I'm fat enough to of tried alot of mcdonalds

Glad they got the order right this time.

food was soaked in my drink, half of the drink totally gone and food cold as the order was made an hour and a half before it actually came.

the fries were soggy and unseasoned my wife's mcflurry was already melted the free cheeseburger had seen better days ot all looked and tasted as if it had been left on the side not being kept hot waiting for delivery drivers to pickup

When the order was submitted the estimated time for delivery was 30 mins, so 7pm. I later had a notification that the driver was enroute, around 7.10pm. No issue there as 30 mins was a little optimistic. However I tracked the driver on the map, a drive of around 2.5 miles from restaurant to me. The delivery time was initially 7.18pm from when the order left the restaurant, this kept on increasing every few minute until the order was delivered at 19.48, so 30 minutes later, for a 2.5 mile journey

Sauces never come with my order everytime I order it’s a joke never mind nuggets missing

Have ordered a large meal with chocolate milkshake. But been sent what I would guess is for a kids meal ?? When the run out of milkshakes they think it funny to send a 200ml carton of milk the manager of McDonald’s needs to get a grip of their staff if they think this is acceptable

Food especially the fries were stone cold

Burgers delivered hot but the fries were cold

I ordered a large fries and a burger and the fries were half empty, the burger was a mess and the whole meal was cold by the time I got it

Its alright I suppose, usually slow service and 7/10 times the food is cold but staff are usually willing to sort it out without hesitation 😁

Ordered big mac & chips 🍟 got chicken burger chips it's go I checked my order I was in the drive through ho and 10 minutes to get my change because I paid cash 💸

Once again the Tyldesley McDonalds gets the order wrong!!!!!! Ordered a 20 nugget sharebox and only got 15 plus they did not put any dips in as ordered. Absolutely the worst McDonalds i have ever used. Never ordering from there again!!!!

missed our order and food freezing, wrong drinks sent.

got a lovely note in my bag to :) made my morning that. Thanks

no Sauces like always and food very dry

Awful !!! missing food which was on the order

ordered milkshakes and got MILK AGAIN were adults not kids WE PAID EXTRA.. very angry

The food had come straight from the store and was fully cold. Chips weren’t cooked properly ..and cold, the burgers were cold and the nuggets barely warm. One drink that were ordered came (out of four) - shocking!

Everything was in perfect order today. Thanks!

My order wasn't delivered to my address at all even tho you said you had. Clearly it was handed to the wrong person at the wrong address.

why is there never any milk or sugar delivered with a hot cup of tea? it happens in every maccies I've been too

Same as all the others,fart and you're hungry again.

Shocking long wait/cold food and wrong order.

Why are the sauces always missing

Absolutely stone cold. Time added on AGAIN!!

Order was missing Items, Latte was spilt everywhere. I have pictures for evidence.

3 hash browns missing orange juice missing again

All the food was cold, all the sauces wanted wasn’t provided with order on delivery, one of my drinks was missing

half the food was missing and what actually did cone was cold and soggy

How hard is it to put sauces in the bag? Especially the ones I payed for….

Delivery driver spilled both the drinks, passed me a bag that was dripping (both drinks were on their sides with lids off). I said here mate what's this? Pretended not to here me and sprinted to his car whilst I was shouting him 🤣 proper window licker he was.

The delivery man was very polite

Terrible. Placed an order for £30 and received the complete wrong order of 2 happy cold meals. Tried ringing them up and it's all got to be rectified through just eat. They won't even remake the order for you to pick up. Never mind the you can barely contact them on the phone. Love a good maccies but honestly don't bother with Tyldesley there absolutely useless.

Food is stone cold and inedible likely because it has been sat waiting for the driver to arrive. I ordered a large and receive less than a small fries. What a waste of money

all good cheers. have a good evening.

myself and my wife have tested positive for covid so I had left a note on our door to leave outside so we don't pass it on to anyone the driver followed our instructions effectively

We were only delivered 8 drinks no food what so ever, delivery driver wasn’t helpful told us to contact McDonalds who then said request a refund, we were left with no food and no money back to re order and this is not the first time this has happened

I ordered a double sausage and egg mcmuffin plain and got egg and cheese on it I am also missing 3 hashbrowns also I ordered a frozen strawberry lemonade and got a mango one when I have a phobia to mango and u shouldn’t presume that the customer is gonna drink it the food was also cold and late and when it got here it was sloppy and greasy I will not stop complaining about this until I get my money back spent all my savings on this order not happy at all with the standard of this food!!!!!!!!!!!

If you want a McMystery meal, then look no further. Order a meal here and amaze in wonder how they can't get a simple order right. Also, how they say its freshly cooked but then arrives stone cold. Mysterious!

food was disgusting and cold, I asked for cheese on my burger it even had a label on the box saying extra cheese, but unfortunately no cheese was even on the burger is it just me but has McDonald's gone down hill.

Absolutely disgusting freezing cold and waited over a hr went in the bin waste of money

Head Office needs to investigate this branch ....Very Poor Customer Service....Coffee and Icecream machine always breaking down...No communication from staff to customers re problems....Toilets and Store Dirty....Overall a Disgrace....