McDonald's in Wigan

Fries were stale and burned on delivery, no pickle on either big mac, lettuce was old and browning, cheese burger was like rubber. The only thing that was good was the cokes. And they didn't pack straws.... very poor service. Has not changed since I last went years ago. When i ordered a toffee latte and got a coffee. I don't know how this service is still running. Very poor quality.

chips all over the bag only 1 sauce

there is always missing items every single time we order from here.

Order stated delivered and we didn’t receive it

My order was complete wrong and gave us half off what we ordered but the driver was nice

No one else in there and it still took ages

I recieved this order thankfully, and had a decent delivery driver rather than the order before which I never recieved.

missing free item and no receipt

the chicken on the burger was very dry not enjoyable

Need to read the order so items aren’t missed

food was freezing, drinks were tipped over in the bag. fries thrown in the bag upside down.items missing!

Food was cold and drink order was wrong

delivery always late food always cold and never once have they got my order right always something missing

Food cold McFlurrys melted had to wait over 40 minutes

Everytime I order part of my order is missing

Delivered over an hour late, items missing and the items that did arrive were cold

They missed my daughters happy meal off the order, the service is so poor, do not use this, I can not even call them to get food for my kid, its so bad, avoid!!!!!

food was never delivered. it was brought to the wrong address and I have not received it. I tried talking with the driver but he ended the chat and so I need a refund..

Ordered it at 9:44 and received it at 11:55

Nothing to complain about with the delivery driver himself, its that restaurant, they’re always very slow…

Kept saying it was going to be here in 4 mins then kept changing to 10 food was cold I want my money back

Worst McDonald cold food and wrong Oder

it was as it should be thus time. thank you

Food was warm but late in delivery

order says delivered but not received it

Why can’t you ever send a sauce

The food was stone cold! Time for delivery just kept going up and up.

Food cold and no sauce and we order 6 bbq.

Disgusted. Most of the order not delivered!!!! Even oredered extra chips... literally not one potion delivered. And nevrer no dips delivered. Scamming kids. Grow up

Unfortunately food arrived cold.

Food was stone cold and over half an hour late.

I ordered about 30 pounds worth of food all the fries where missing bbq was missing all that i got was 2 big macs and 2 drinks how stupid can the employees be it say it on the receipt start doing your jobs properly. If you can't get peoples orders right you should stop working with uber and just eat so pathetic

Absolute nightmare complete and utter joke ordered from uber two burger ls 3 fries bbq sauce and 2 drinks only got drinks and the burgers, the burgers were freezing 🥶 this is now the third time this is happened and the company ignores the phone after we spend over 25 pound on their food then we have to go get taxis to deal with their mistakes and we don't get that back well won't be happening again

Sat at the top of the street not delivering then when he does he spills the drink everywhere, and I don’t even know if he’s getting me another one, awful delivery driver

We always enjoy a double cheeseburger and fries. Amazing what a bit of stodge does after a night out. Great service and polite staff.

Expect to wait 30 minutes plus for “fast food” They prioritise take out and it’s always cold. Absolutely shocking.

What an absolute disgrace of a macdonalds. The food was fi e but the staff looked like they did t want to be there and the eating area was totally messy and full of rubbish all over the floor and around the tables.

Brilliant delivery driver thank you always so respectful and reliable

Food is stone cold and stale, my drink had spilt also all over the bag

First McDonalds delivery in so long that had straws and sauces sent! Yes! Chicken mcCrispy ‘dry and hard’ though

driver left the food on my doorstep as requested as I couldn't find my front door key 😂

Received the wrong order, staff didn’t bother

Time kept moving out everytime we tracked and was then cold when delivered

Toilets aren’t clean and one of the machines are giving receipt that says nothing and it takes long to make

sauces missing AGAIN and delivery time was too long

The lady who delivered our food was lovely and the food was still red hot, that's a first! Thank you! :)

Ordered on uber tonight and had 3 meals completely missing, there's normally bits missing here and there but never so much, it's getting worse there and it's getting to a point where we won't be ordering again. It's ended uo costing me £27 for 20 nuggets and fries and I'm hoping that uber refunds me or I will stop ordering ongoing in altogether

missing mcchicken sandwich meal full meal chips burger and drink

got given completely wrong order i’m absolutely vexed

This place consistently misses items off my order

SOOOOOOOOOOOOOOO TASTYYYYYYY THANK YOU FOR THE FOOD ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Absolutely shocking as usual from Tyldesley McDonald. Majority of my order missing! No sauces including the ones iv paid for and when I called to express this I was told complain through the app they can’t give me my items that uv already paid for.

Absolutley rubbish! I will not be ordering from here again, I ordered from just eat and they said my order should be ready within the next half hour. An hour passes by and I go to check if it was still being made or if it was out for delivery. It then said 59 minutes.. eventually it went back down to 27 and then about 50 minutes later they had cancelled my order absolute piss take!

I would score all zero absolutely diabolical . My Mrs spent nearly 40 pound . All chips were white and hard an not even cooked. I had a double quarter pounder with cheese with extra mustard and onions. I ended up with no onions no sauce and a single fking burger .my Mrs ended up with 2 tops of a bun and all kids meals were shocking . Absolutely disgrace and should be ashamed serving people this food and because was ordered on just eat can't claim nothing back from this I wouldn't even feed a dog. Absolut garbage Management and staff shouldn't even have a job

Syrup missing from pancakes so had to eat them dry. Not good.

didn't get the option to select free item on order over £17 so paid for 6 chicken nuggets and garlic cheese dippers. didn't receive the chicken nuggets

order didn't arrive . wouldn't even give no stars

The delivery took 1 hour 15 mins to arrive and when it did, it was stone cold. The ice had melted in the drink and the milkshake had melted too it had been sat in the delivery car for that long. I know McDonald’s can be tricky to get right when delivered but this was terrible.

driver was given an incorrect delivery address, however he rang and spoke to me and very kindly drove to the correct location

Forgot drink, 2 ice creams and all the dips 😩

Items missing not very happy seems to be a common theme lately

The service is below average... The employees are talking to eachother instead of fulfilling orders... Not many people in, and I had to wait 10 minutes for my order

Everything was freezing cold, the driver couldn’t decide which way to go chips are stale missing 3 burgers.

Food was terrible burnt my mouth with hot fluid when I bit into the chicken asked for chicken burger with cheese and salad and mayo not bbq sauce was given chicken a bit of salad no cheese No recommended

They always miss things out of your order here! Just eat or drive through there absolutely useless Fries are softer than than a late night snuggle Foods colder than my late nan Absolute joke of a place

Never again at this McDonald's, had to wait 20 mins for food to eat in, uber eats lads always complains about this restaurant, very slow, wrong food,

Food was stone cold cheese wasn’t even melted food was done and courier was in the restaurant for about 20 minutes and didn’t pick it up took 50 minutes for a breakfast to arrive talk about fast food

Food was cold, no straws or napkins and didn’t get the sauces I paid for!

cold food and sent the wrong items

Order food for family. Half order not arrived.

Burgers have often fallen apart and they are quick to take money, but always leave you parked up for a while. Poor service while they prioritise just east etc drivers.

1 star This place might be okay if you just want to sit and chat, but don’t expect good service. The staff were rude and unbothered — zero customer service. I ordered a coffee and by the time they brought it, it had already gone cold. Might as well have ordered iced coffee instead! They don’t treat customers with respect, especially if you “look like a delivery driver.” It felt like they judged people based on appearance or assumed nationality. Not the welcoming place you’d expect from McDonald’s.

You delivered someone else’s order

Don’t normally write reviews but this is one of the worst McDonald’s ive ever visited traveled up to collect part for a car and pop in im just glad its not my local McDonald’s staff was rude and more interested in talking to other members staff or mates not sure food was okay just not happy with the service to be honest. They seem to get the orders ready for the deliveries before the people eating in the restaurant. Waited 25 minutes for my families food with no apology.

Recived food poinsoning. Nice one.

Food slightly cold so heated up

Ordered 6 items only got 4? Still was charged full price. Plus 2 items wrong out of the 4 items that finally arrived late poor service won’t be buying from here again waste of money and time.

LEARN TO READ ORDER NOTES---IDIOTS

driver failed to follow delivery instructions properly.

long delivery wait but food was good when arrived

The courier was at the restaurant and the waiting time kept rising, 30mins and this happened 3 times

For some reason, and I don't know if it's a running joke but my last 4 orders have had multiple dips in and I have still not received one to this day.

All fresh and piping hot excellent

Terrible service from McDonalds. This is the fourth order in a row that I have paid for sauces and yet again the did not arrive

But was missing an item, even though the label had all the items listed! Maccies clearly thought i was being greedy!

Wrong burger received, no sauces and got an extra drink

I never go in hence the atmosphere stars at 3, the outside needs a clean up. Food is good and finally there was someone with a personality on the drive thru!

Veggie meal and milkshake was cooked to perfection. Reallh enyed it.

My breakfast wrap didn’t arrive

Nearly 10 mins to go through drive thru on a 30 min break and more sauce outside the burger than in. No receipt either was given

every time forget the dips. another terrible service

Great! I tried the raspberry & white chocolate pie and it tuned out to be excellent.

i didn’t get half of my food. i want my money back.

the only mcdonald’s i’ve ordered from that gets the order right every time and the food is always hot well done guys *****

Very good drive thu, our food was hot and delicious. The wait wad 10 minutes. Staff was pleasant.

Delivery driver was fine, unfortunately the store is run by clowns who are never capable of putting simple things like sauces and straws in.

The food was freezing yet again from McDonald’s and it wasn’t because of the driver he was there before it was even ready so not his fault and yet again didnt put the sauces in I PAY FOR !! Tyldesley McDonald’s and Walkden are by far the WORSt

sent complete wrong order put cheese on food that wasn't ment to chucked in bin

Brilliant service, first time the branch has got my order right so was pleased and the food was piping hot

one chicken nuggets missing only got 8 and the food was cold