Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Nº 37 in 380 in Caerphilly
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119 Opinions
I thought twice about leaving this review as I know ty jade is a family business and I'm not here to say bad things about them based on a single experience. For 4 occasions in a row I found the restaurant closed when it was supposed to be open. Granted these were 4 seperate occasions by weeks apart but the fact remains. The last 4 times (in a 3 month period) I decided to bring my money to you, and you were closed in advertised opening hours. These were all different days too, weekdays and weekends. I understand that sometimes things come up, but as mentioned above, it has happened 4 times in a few weeks and it is very frustrating when I turn up to see the shutters down again. I can see this business is managed on Google, so chucking out a revised temporary time, or putting out a post advising customers of potential problems is a 2 click job. Other improvement points/annoyances are: This place is still cash only in 2024. Just shows the shortsightedness of management. Everyone is entitled to have their views and beliefs but not offering card payments is a huge let down for customers. The quality of the food is inconsistent. I had amazing, fresh food here a few times, but about as many times I had old, hard, chewy chicken. If you happen to drive by, and happen to have cash on you, give them a try and you might end up eating something nice and fresh for not a lot of money. But as a destination it should be avoided as the opening times is the most unreliable I have ever seen. I know I won't try it again...
72 Opinions
Went on a Wednesday night so it was very quiet. Friendly staff and a good range of beers on tap and to take away