KFC in Fermanagh

I got a “plain chicken wrap” and they fcked it up and scraped the sauce of the chicken and I don’t eat any sauces so didn’t eat the wrap rang 5 times no answer

I usually dont write reviews but I was in KFC today and when I ordered my food I went up to pay in cash, now after waiting roughly 10 minutes for someone to notice me I asked Merilyn (one of the workers) to serve me. She had asked Nelson (another worker) to serve me, he then turns around looks and me and walked off?! I got no service for another 5 minutes roughly until they finally served me. This is just outright disrespectful and unacceptable.

The kfc here is fantastic. The best kfc in Ireland. Or the world. I ordered ginger meal deal. The chicken wing with the gravy is haven. Juicy and Crunchy. I’m live in Dublin. The kfc is worth here.chicken is so thin in Dublin City centre. I don’t know why. The quality is different in different store? I suggest kfc should keep same level in everywhere

Drive through on Saturday 29/09/24 @ 8.15pm. told there was no chicken and would be 15mins until it was ready but said they didn't want to cook any more chicken as they were closing soon. Even through they don't until 10pm on a Saturday. Very odd experience, ordered what little food they had on offer anyway and when we got to the window asked what time they closed. The person who took the order muttered "what ever time I feel like". Posting this so the owner knows how poorly this one staff member treats customers and they either lie or they are just rude.

Staff are rude, the place was freezing and food not much hotter..

Food is great,please nice and tidy

Chicken was tender and delicious, I just couldn’t get enough of that gravy! Would highly recommend, service was fast and efficient, well worth the money

Worst KFC I ever been too the chicken was soggy not crispy covered in oil The chips half raw ..all the chairs and tables are messy and don't get me started on the floor..... I don't know how this place is still open

Avoid at all costs, very unprofessional and rude staff, no toilet paper in toilet and absolutely filthy, staff couldn't care less 🙄🙄

Yay. It’s a KFC and sells chicken.

After waiting for a while for our drive through order we were told it would be another 15 minutes. We didn't have time to wait that long so asked for a refund. The lady at the window said she could only give us a cash refund (we paid by card) and we explained we were from down south so pounds were no use to us. She shrugged and said there was nothing she could do. We asked for a manager, she said there wasn't one so we had to take the cash and find somewhere else in town to eat. No reason why they couldn't give a card refund. Unhappy.

Kids were sitting before me and ate when I got in and taste the chicken it was gone off and smelt rotten, we just got up and went, even the windows were not cleaned in a long time as the amount of old dirty cobwebs and grease marks on them, I should have complained but had a long journey ahead of us, I'll definitely would not recommend at all, I just hope the kids aren't up getting sick tonight, it's a disgrace how KFC is not watching this, it's the first time this happened to us at KFC

Horrific Service. Staff mucked up our order and didn't even think to apologise.took 40 mins to get food.terrible experience.staff need better customer training

Staff where so lovely and helpful

Popped in for brunch, was ok Not busy, tasty hot food Pleasant staff They also have a drive through

Staff was polite but found hair in my food just saying

Asked for white meat in a 2 piece box meal for 2 children to share , neither like dark meat , was told no problem, when we arrived home we'd been given 1 breast piece and 1 drum stick, so either staff do not listen or do not know what is what !! Either way suggest they need some training

The food was fresh, hot and tasty.

If you waiting to get served you can wait awhile

Great service from all the staff. And everything is cooked fresh. We have been here a few times over the years.

It's your standard KFC restaurant, clean, quick service and tasty chicken.

Found a hair in my chicken. Not very pleasant

Went here with my family (14th April 2024) and couldn't believe the state of the place, no cleared tables and the floor was just as bad. In order for my family to sit down I cleared one of the tables myself then had to use a wet wipe on the seats which were covered in sauce, squashed food etc. The food itself was bland and overcooked and looked like it was thrown together, lacking in taste and hardly any chips. Staff noticed the messy tables and floor but took no interest in cleaning them. I went to the toilet and discovered they were just the same, stuff left everywhere. Maybe we went on the wrong day but it's a mistake we won't ever make again. What a dump.

Staff "forget" to tell you they don't have certain items in stock and assume you won't notice the difference when they substitute everything. Beans were swopped with chips, chocolate ice cream had no chocolate, and food all tasted old and reheated.

The worst KFC restaurant I have ever been to. First of all, my order was wrong. and when I called the restaurant about this, first of all, a person pretending to be the manager (she did not introduce herself and at the end of the conversation refused to give her name) accused me of lying (supposedly her employees heard that I was ordering something that neither I nor my wife eat (I mean chicken legs). Very rude service. I definitely do not recommend it (avoid it as much as possible).

The burger is not greasy at all. Very tasty.

KFC, service quick enough, food good as usual. A+++

That was really yummy..In Europe that's the first ever time I tasted such a tasty KFC..Thank you KFC Enniskillen...

Dirty bathrooms, and sneakily given item substitutions assuming I'm too daft to notice what I originally ordered. Food tasted rubbish and chips were clearly reheated more than once.

We went in to get a meal for 4-5 people while waiting for our bus back to Belfast. The girl who served us was really nice and polite, took our order, and then paid for it. Whilst we were waiting for the food order, I asked the girl, "Could we please have more tomato ketchup? It wasn't a problem for her. When she was getting more ketchup and salt, another girl said no, they've had some put into the bag. I said that my son loves ketchup, and I was willing to pay for a few extra satchels. Her attitude was totally unacceptable, she said to the one who was serving us. No, you've given her two satchels already. The girl was clearly taken back when her coworker said this, she was really nervous. I was standing listening to everything, and she didn't know what to do or say. I thanked her, and then I turned round to the other girl working and asked her the same question regarding ketchup and salt. Her attitude was horrendous, and she was so rude and started mumbling underneath her breath. I immediately asked her what the problem was , and she clearly said that there's 2 satchels of ketchup in the bag. Whilst I agreed with her, I said that I wanted more and was willing to pay the extra money if needed. She wasn't one bit happy, which was pretty uncomfortable, especially when there's people in the queue. I explained that I was going to pay for the extras if needed, and she got really nasty saying stuff in a different language, so I wouldn't understand, though, was looking directly at me. The girl who initially served us then put extra salt and ketchup in the bag, and I thanked her. This girl was clearly very uncomfortable doing this due to what was being said. I continued to thank her again, and she was very nice throughout my time there. What I'm going to say is that the supervisor/manager needs a thorough course in dealing with the public as her attitude was totally unacceptable 😑

Chicken burger full of grease Lettuce black, not nice at all

Quick bite to eat. The shop and drive-thru were both very busy. We didn't have to wait long and the food was fresh and hot. Which is unusual in most fast food outlets.

I havent been in here for a while. But then and now same complaint. Tables needing wiping. Floor needing sweeping. Tomato ketchup splashed on wall this time. Girl did come out and clear tables but ignored floor and didnt see wall.

Tucked away in a tight little carpark, the drive-through is quite narrow. Food came after a little wait. The food was nice, though my zinger tower meal was demoted to a zinger burger meal. I also hate the way the way that the fries for all of our meals were together in one bag, and the three hot wing portions were in a single bag. I think a "box meal" should be presented in a box - we had a lot of fiddling about to do with the order in the car before we sorted it out. I think over £35 worth of food could be presented better. We were down the road a bit before we noticed the mix-up, so we didn't go back (busy road).

Staff were lovely and very fast but the food not the best didn't have the usual tastes very bland

Drive through food take away service is awesome

Food and service is excellent 👌.

Absolute joke of a place, the time stated on their app & on Google, shows that they're open, but suddenly the app won't let you order. This happened to me before after I had managed to order online, to then arrive at the place to find it closed, then had to email back & forth trying to get my money refunded. It's run by clowns.

Good quick non expensive food. Bucket for 1.nice lunch

Very good quality food great manger and staff well worth a visit if u are ever there

Placed my order at the drive thru, 2 cars in front, man in car in front of me asked at the window why was there a delay, he was told they were preparing the food. After 10 minutes he drove off over the kerb towards the pet shop, I waited another 5 minutes, still the first car hadn't received their food so I drove off over the kerb too and left them to it. Could've been informed when placing the order that there would be an unacceptable wait. So glad that they hadn't any money off me. The queue in the drive thru when I drove off was at least 10-12 cars. Very poor for a big company

This place was absolutely filthy. Hardly any tables cleared, tables dirty , food and drink spilt all over the floor. Will never be bk to the KFC

Usual food and service expected from KFC, no complaints. Wasn't busy but tables were dirty and toilet floors were flooded.

Paid £9.49 for a zinger tower burger meal. My advise is to anywhere else to eat, the chicken was raw in the middle, there were a whole 10 chips in the smallest paper bag I’ve ever seen.

Portion sizes very small and dear.

Food order was accurate and well packaged.

Called into KFC today asked for Mayonnaise on my Chicken filet burger , when I opened it , no mayo , went bk to assistant asked for mayo which I had asked for on my burger , she said we need the burger back 😳😳Like I was only asking for a sachet of mayo to put on my burger myself, jey ways, Common knowledge , just give me a sachet of mayo , omg 😳

I had to wait 15 minutes to order by cash and my back is now very sore. Everybody just walked past me so they need to sort out a new cash pay system

The shredded chicken was too salty for me but the popcorn chicken and hot wings were amazing. The staff were not very polite as I asked to be helped with my drink to the table as I had to carry a full tray of food and asked both the lady that served me and another very talkative male staff to help but both refused. Another customer helped to bring the drink down to my table, bless him and apologised on their behalf. Back to the talkative man, who initially was on the floor when my friend and I arrived to have a quiet meal. He asked what part of African we came from and talked and talked. I left to get our collection when I came to the till and declined to help me with my drink. Guess what, he came back on the floor and back to my table to continue talking and my sister asked him to leave us alone on peace . Oh I forgot he said he was Iranian from his initial conversation. Oh Dear

I have only myself to blame, I know KFC is awful, the fries, the sides, the chicken, it's terrible, and yet for some reason I thought this might be different. It wasn't.

Has to be one of the worst KFC's in the country ! When you get the food it's nice ,but weather the order is right is another thing , order usually missing things , when you look into the bag and the order is correct is a rare phenomenon...

Good service and tasty food. The only issue the chicken is quite spicy(

We ordered a bucket meal and everything was delicious and well cooked…staff very friendly and helpful..will definitely be back.

Toilets are filthy all the time..food are hit and miss

The little thing in my picture is supposed to be a hot wing... was it the hot wing of a Sparrow?? How can you place that in someone's meal and think that is acceptable? It had about 3mm of a bit of meat on it. Pity cause girl serving at drive through was very pleasant and friendly.

Chicken cooked to perfection best I've ever had .

Take away menu cash only orders at the till everything else on computer very slow

- rude staff who are unable to form complete sentences - cold slimy chicken - toilets that wouldn’t look out of place at the end of a week long music festival No matter how desperate you are, you can’t be desperate enough to eat here. Try literally any of the takeaways on Forthill Street or Belmore Street instead.

Very nice chicken burger and coffee was lovely.

Disapointing. Only drive in due to staff shortages and a limited menu

They don't listen, asked if there were straws for the drinks, yes they said, no there weren't.

Just wanted something quick as we had been out the previous night to a restaurant. All food as expected, tasty, good value.

Does what it says in the tin, fast and tasty food. Sometimes don't get small items, such as pineapple sticks with kids meals

Stay well clear absolutely disgusting food, untrained staff. One bite and we had to throw food in the bin. Will not be back. I don’t know how they get it so wrong, KFC use a tried and tested system. A simple system to get it right every time…. And normally get everything perfect…. NOT in Enniskillen though.

As always, wrong orders and mess.dont try to use toilet.

The girl taking our orders was so rude and kept talking over us when we were trying to choose what we wanted to order. No interest in making sure we got what we wanted. The chicken was greasy and tasty horrible leaving a nasty after taste plus chips were soggy and not nice at all. I tried here once before and it wasn't great then either but said I'd give it a second chance. As mentioned in other reviews the toilets are a disgrace. Won't ever step foot in this place again.

Great food at great prices, use app for good deals. Have a few other options on top of what's available in Republic, Nashville Hot Bites are delicious.

Extremely easy to get drive through

Delicious, but don't know a thigh or a breast of chicken

Food was terrible and the staff where very rude wouldn't return here

Went in for a bacon and cheese tower burger. It came out without either bacon or cheese. Utterly pathetic

Went to use online offer payed twice for the order well ripped off don't order anything online system dosent work 🤔😕

Clean good parking friendly staff

Managers very unhelpful . Went for a meal deal on website, waited 15 minutes in drivethru when I got to the window they said it was for club card members only, on the web it said deal was for all customers, management didn't want to hear it,

Totally love KFC but the new chips are truly awful. They taste like cheap frozen chips you'd get in the value range at tesco. I'll not be back any time soon.

Called at 9.55 PM Monday night 4 staff on suppose to be open until 11pm Noone bothered about me Thank God for Mc donalds

Omg fantastic customer service. We did a big mess on the table by accident. A Kfc worker quickly tidy up the mess, brang new Pepsi for me and ice cream for my kid for free. A big thanks to that man.

The premises were very clean and plenty of spare tables. the staff are very friendly and the food was served very quickly.

Tables not cleaned chips all greasy and the toilets a mess not be back

Every time I go to to kcf I am always upset because the krushem machine never works but other than that the food is delicious.

Very nice zinger meal and wings was well cook

Always enjoyable. Whether its a quick coffee or for family meal.

Not bad. Food was fine. Fair enough price too

Very clean fast & friendly service

DON'T PAY IN EURO! 50 euro = 35 pound, KFC conversion rate, told by staff, while checking on google it is 45.07 cent, that is 10 pound for the exchange alone! I have never heard or seen anything like this in my 30 years. No sign of any sort near the till or notice from staff that you are getting con'd.

It's KFC, you know what you are going to get. Generally clean and friendly efficient staff.

Not helpful, girl was more interested in talking to her colleague than helping with my order.

They got our order wrong and we had to wait some time for the correct order. Not terribly clean at all.

Was raining had so went for a meal,first thing we seen was a very dirty floor, tables not cleared,when we got our meal the fries where cool, chicken was fine,this is a place to avoid,I think they are understaffed which is probably the biggest problem

Visited this KFC on our way to Donegal it was Monday 23rd July in the Afternoon, girl at checkout was very friendly and took our order, although there were empty tables and seats we did not know where to sit because everywhere was filthy, food all over tables and the floor was covered in chips and wet, we took a table and cleaned it ourselves. We went to the bathroom, the ladies and the gents were both out of order with just the disabled toilet working which was filthy. I would not recommend this fast food place and I will not return

Déçu déçu déçu! Première fois et dernière fois et KFC! Temps d'attente interminable, meme une fois la commande passé. Le personnel n'est pas agréable du tout! Les menus sont très très limite, et niveau quantité assez mensonger....Plus jamais ! On a clairement eu l'impression de jeter notre argent par la fenetre

Oh my god. The worst toilets ever. Only 1 toilet in "working order" this had to be cleaned to be used. Absolutely rank. No service with a smile either. Dont come here

If you enjoy the type of food on offer here I assume you normally place your order and then visit the toilets if necessary while food is being 'prepared.'

The chicken burgers that I got was not fully cooked which was not very nice

I ordered a wrap and I got a bap. I ordered orange without ice and I got ice. The extra wings I ordered were overcooked and dried out. Disappointed to say the least !

The service was dreadful the staff had little or no enthusiasm for the job and the food was just warm. The clincher was the state of the toilets and the tables and floors they where disgraceful

I ordered a zinger meal at the drive thru, served in good time. I drove it to where I was staying (5 minute drive) and noticed the burger was cold when I bit into it. Unlikely to be back.

This KFC is definitely like a lot of Northern Ireland's KFC's, horrendous. The food here was not good in the slightest, the chicken had no flavour and was hard. The staff kept letting people skip me in the queue. Cleanliness in this KFC is non-existent.

Take away from kfc is not up to standard. The drive through what you ask for and what you get are 2 different things. Please sort it out. The food is good otherwise.

I do NOT recommend. Staff are unhappyful, order is never right. The place is dirty