Kaspa's in Dundee City

Was late with my check in ,had done a 12hr shift .but all the the staff from reception, dinning, chefs, went out of there way to make sure I had a hot meal and any thing else they could help with . So a massive thank you to you all .Nice room ,beautiful breakfast so a big thumbs up from me .Bob.

Had a lovely meal here last night. The food was really good and the staff were very helpful and happy. Will be back again soon.

Don't know what happened to this place. Used to be excellent. Certainly isn't now. Food poor. The fun welcoming atmosphere absolutely gone. Having to go up to the till and order and pay each time you want another coffee ( or anything else) is a pain. Why can't it just be table service? Servers not all bad but they are not great either. They used to be excellent. Very disappointed with my last few visits. Time to go elsewhere.

First of all, the positives. The food was brilliant: delicious, well presented & hot (in both senses of the word!) So, thank you chefs. On the other hand the service was awful, with one exception: the young Asian lass who brought our drinks was lovely & we wished she could have looked after us the whole time. So what was the problem? First of all, we arrived and were 'greeted' without a smile or any sort of welcome -- just shown to our table as if it was all a bit of a chore. Not a great start. After that the food & drink orders were taken without any sort of interest. No smiles, no chat, & minimal eye contact. It felt like the whole thing was just a nuisance to them, and throughout the evening too. When it came to paying the bill, my wife said, "Can you please add 10%" to which the waitress responded, without even looking up, "OK". That was it. No smile, nothing. (When I asked my wife why she wanted to leave a tip she said she was thinking of the chefs & the one nice server we had.) Other reviews refer to good service, so maybe on 26.9.24 we were just unlucky. Despite great food (which merited 5 stars btw), we'll not be back on account of the unforgettable 1-star service. Worst we've had in a long time.

Este café ha cerrado. La cafetería ofrece una variedad de productos libres de gluten para comer en el restaurante o para llevar. Por desgracia ya no es abierto.