Based on 15 opinions finded in 1 websites
Opinions
Order from here normally once/twice a week. Waited three hours on delivery for it to be cold & burnt messaged page and got no reply, won’t be back. When called to ask where food was, got told we give another address when we didn’t. Would advise taking numbers and calling the customer back to make sure order and address is correct.
SarsMc . 2020-12-27
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We order here every couple of wkends and I have to point out the lady that takes the orders on the fone on a saturday as she is most pleasant and bubbly girl and deserves recognition for being so nice and polite. I pointed this out to her on the fone as I couldn't believe how gr8 she made the experience so hats off to her and thankyou my Indian dish shaslik & spicy pizza for my husband was delicious as always
corrinam195 . 2020-09-13
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Ordered a korma sauce with Peshawari Naan got charged for a chicken korma to start of with as they said that it’s the same price as the full dish then dished it out to find it looked like curdled Milk and was spicy rang back to be told they defo don’t put spice in it when I asked what the ingredient was as told they do put 2 spoons of the base curry which would put the spice in it completely refused to take the dish back the girl was lovely taking my order but ringing back was not in any way helpful will never return worked with this food for 14 years so know what I’m talking about the 1st and last time I will order ... and may I add you can see some oil in it korma with oil seriously
louisecT8433ZB . 2020-07-17
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I've had outa these ones for while n had no problems always hot when gets me n usually in time they said it be chicken tikka lovely n pizzas my son loves n chicken nuggets n chips r great for my daughter I'm ordering tonight
N7264HXvickib . 2020-06-29
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I would be a longterm customer of hot N spicy and have eaten out of here for years and food is generally very good, however last week I placed an order on just eat it was for a chicken tikka king kebab and a chip and a large bottle of coke this was to share been myself and partner, it arrived on time and looked and tasted really good however second bite into my tikka kebab I got a long nasty blonde hair that was wrapped inside the kebab half the hair down my throat and the rest still in the kebab I gagged pulling it out, this was such a disappointment as obviously turned us both off the food. I phoned and explained the situation to the lady on the phone who by the way was very polite and understanding she told me she would speak to the boss when she came bk she informed me that it was thier policy that food must be collected before refunded. I said that's no problem at all as the food was sitting untouched except for my bite of kebab. She then went off again and came back with I'm sorry I was juat talking to my boss and because its a just eat order it will be hard for us to trace your order so I can give store credit. I found this hard to believe as I work in catering and know how orders through just eat work they would of had my receipt and could of easily gave me the value in cash, and tbh I wasn't feeling up for store credit after just pulling a hair from my throat and having no dinner after paying just under £15. However I had no choice but to accept the offer of credit and a few days later my daughter had a sleepover and as a treat I decided I'd use the credit on a pizza for them thinking I'm sure they will be extra careful not to allow any food contamination this time so I phoned and ordered a 12 inch pizza and chip which came to same price as previous minus the coke only to be told that they were only discounting me the price of the kebab not the chip or delivery charge! I found this disgraceful considering the chip was not eaten and I ended up paying out £15 for nothing and they actually had the cheek to only refund me £6 il most certainly not be back shame as a hair in food can happen it's just a shame thier customer service was terrible.
Reagan11111 . 2020-02-14
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Have ordered from here many times over the years but unfortunately the standard has dropped. Food used to be great. Delivery service is ridiculously slow. When you phone after 2 hours you get attitude. When they mess up your order you get attitude. When the food is cold and the pizza crushed into the box you get.... Well you get the idea. The young girl is the worst. Shame as it used to be a great place.
Delfuego75 . 2019-12-01
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We have ordered from here twice now. The food is nice (not out of the ordinary) but the wait is unacceptable. Both times were were given an estimated time of arrival (an hour and a half after ordering) but the food arrived 40 mins after that! The food is warm (not hot) - not worth the wait. Tried calling to check on food and no answer. No apologies from the delivery driver either. Will think twice before ordering again
Louise G . 2019-03-03
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Ordered a delivery tonight took my order but because I ordered food a few months ago and sent it back cause it was an hour and a half late they refused to deliver even though they had delivered in between times and hadnt the decency to ring me and tell me that my order was not even put on hope this place goes bankrupt and save someone else from waiting for a meal that won't arrive il be telling everyone I know not to go near this place so do yourselves a favour and stay away from this so called take away lol
Philchelsea . 2019-01-27
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We have tried various meals from here including Indian food & kebabs & all the food has been very tasty. The kebabs are huge so come here hungry!!They also serve pizza & European food including burgers & chips.The guys are friendlyReasonably priced & good value for money.Delivery service available.Recommended.
Tigertribal . 2018-02-06
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I've never had a bad meal out of this place and my son wouldn't eat pizza out of anywhere else. It's in legahory centre it's also has its own app and delivers for those lazy days
Irishpegasus . 2016-11-21
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The food here is absolutely delicious the pizzas are second to none staff are very friendly and helpful
ainghee . 2016-11-15
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Habían sido unos años ya pedí nada aquí, ya que es un poco fuera de mi pero nos arriesgamos la semana pasada. Pedimos una variedad de platos para un té cumpleaños familiar. Todos estaban muy bien preparados y sabrosos. Las raciones están muy bien y el personal es agradable. Volveremos pronto.
Cathy N . 2016-10-17
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Do not do it. Wanted change a small part ( chips To wrap) of a large order and would not do it. Food maybe what you want if you want Indian but can't believe in lack of service. Please Shop somewhere else. Service 0-10.
stevie-ta . 2016-02-28
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went here on Friday 23 oct,2015 for a family take away ,2 pizzas we got where under cooked both bases where half raw the jalfrazy curry would have been ok if if wornt for raw onions and over cooked dry chicken the mixed starter over cooked ,dry ,and taste less chicken pakora cooked so much it hurt to bite into on a plus rice was nice
Aideen D . 2015-10-25
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I eat out of here every now and then, and I usually get a mixed kebab on nan bread. This is a massive feed. The food is tasty and the portions are good. The staff are friendly and helpful.
Cathy N . 2015-07-27
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Se trata de un 'llevar', pero la comida es una de los mejores comida asiática que he tenido. El personal es amable, y no hay problema en 'actualizar' el calor de su plato si te gustan las cosas un poco más picantes!
thewalkingman . 2012-07-14
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Waited over over 30 minutes for our food. Eventually got our food which was ok.Place was not clean at all. Bins full,tables sitting with rubbish on them,food all over the floor they had no red sauce or plates. Toilets were not clean at all! My wee boy slipped on the way out luckily I had his hand.KFC has definitely went down hill used to be lovely place to go to for food.I think if there was more staff it would definitely run a whole lot better. Safe to say I won’t be back to the portadown one again!