Hartwood Hall - Pub & Grill in Chorley

Young servers very slow....unconfident talking to customers....food took ages to arrive. It was cooked as good as could have been but such low quality food used chicken sinue and gristle ....squid had anemia...they made no effort......servers totally indiffrent must of been couldnt give a shit wednesday.....i'll never go again was rancid.....avoid.

Food was absolutely amazing, I’m very fussy with my steaks but it was perfect first time, brilliant cut and cooked to perfection. Staff are amazing, big shoutout to pippa

Nice place for a visit. Good food and staff. I would suggest an adult only party, however, as it's not very kid friendly.

Went there for the first time last night with my boyfriend and it was lovely. The atmosphere was just what I like when I go out for a meal, quiet, relaxing. Service was good very friendly staff. Food was amazing, we did the 2 mains and drinks for £20 and shared a dessert. Both had burgers mine being the vegetarian/vegan one and his being the beef one. Both were so good. For dessert we had the all your favourite fondue, was nice and loved the blondies. Only negative comment would be that you don't do a blondie as a dessert on its own. Definetly be going again.

Been 4 times, food, service is 5 star.

Booked for my wife's birthday. Reserved a table for two & advised them of the birthday & that a 'little treat might be nice. Last time I did this was 2 yrs ago at the Fieldfare. No recognition of my wife's birthday then & a steak meal that resembled shoe leather was not enjoyed. Complained & received a voucher for 30% off our next meal. Waited two years to use it & guess what nothing had changed!. Hartwood Hall was chosen this time due to the recent referb. Nice & airy (although it felt a little cold & lacked a 'cosy feel). Staff were very polite & steak was beyond words as for the chargrilled veggies ( 2 small pepper strips, 3 cherry toms on the vine, 2 small pieces of red onion & a half a garlic bulb they were not very good (the garlic was not even cooked & therefore useless). I felt they were lost on the plate & an afterthought (petit pois, mushrooms, onion rings & grilled toms would be a lot nicer & compliment the meat better). That said Staff were attentive & gave my wife a little treat & wished her happy birthday.👍Would I go back? I definitely would go again as the steak was truly delicious...however I felt that re the meal & the venue there was something missing...suspect it may have been the accompaniments & the fact that this is a large building it felt too big as this gave the impression of sparce decor.

We stayed overnight. Booking in was simple. The accommodation is separate from the pub, the room was clean and well presented. The pub/restaurant is closed well managed the food is good and the service excellent. The only thing that stopped me giving 5 stars was the traffic noise - the accommodation is next to a busy road and noise from the traffic disturbed my sleep.

Went on a Sunday afternoon with family. Chose to have a trio of roast. I was disappointed that you had to order cauliflower cheese and pigs in blankets as a side. The honeycomb and toffee cheese cake was disappointment. I my opinion it was like they had bought a basic cheesecake and put a bit of crushed crunchy on top with toffee sauce

Friendly, welcoming and brilliant atmosphere, can't wait to return

Nice gaff, room was ok. To say it right next to a main busy road, the windows cancel 99% of the noise out. Staff were very friendly, and breakfast was lovely.

Absolutely brilliant. Food was excellent.

Live locally so walked up for a swifty. When we arrived, the young lady working the bar was clearly busy with drinks orders for the restaurant, however didn't even acknowledge our presence at the bar & completely ignored us (eye contact, a smile, a word of explanation - all of these would suffice & none was forthcoming). Disappointingly, even though the bar very clearly displayed the Casque marque certificate for the provision of quality cask ales, along with a stand of business cards for the same (Greene king is one of the founding breweries for the Casque Marque certification), none of the four beer engines was in operation & not a single cask ale was available. In addition, signs showed coffee was also not available (not that we wanted coffee, but in a big food pub surely a necessity?) Overall a very disappointing visit - a pint of keg IPA & a glass of very mediocre red house wine over-priced at £10.89 & we won't be back in a hurry. Sorry. We wanted it to be better!

Called in when passing. It was Sat lunchtime and pretty quiet ( not complaining). The service was a bit slow but, oh my, the food was delicious. It was so tasty (steak ciabatta) and sticky toffee and bourbon pudding ( I've wasted 500 calories on a lot less). Absolutely wonderful

Char grilled chicken. Can you tell me how is this char grilled? Not sure if it was chicken or mozzarella.

Lovely place to stop and have a bit of lunch.

The tomahawk steak is excellent value for money. We also had the chicken sharer platter which was also great value for money

Average food, prices were OK and the staff were friendly not a bad place for a quick tea but nothing spectacular! Sorry guys but just being honest! Hope you the food will be better on the next visit!

Despite arriving at a time when the pub wasn't busy, it took 20+ minutes for anyone to take our order. The food came 50 minutes later, it was cold and just ok taste-wise. The waiters were lovely, however.

Excellent food, great service and pleasant staff who were very attentive, great breakfast the day after with lots of choice

Lovely pub and restaurant, arrived 8pm on a Friday evening with no reservation but we were greeted warmly and quickly. Service was perfect. Calm pub where you can hear each other. We only had burgers and beers all were good - only minor criticism was the burnt ends burger topping wasn't burnt enough for us but we were informed this is due to previous comments that they were too burnt for others. Can't please all palates at all times but we would definitely come again. Thank you!

Visited for the first time since moving recently into the area - breakfast was lovely and great service. We will definitely be visiting again soon ☺️

Sunday 30th June booked table for myself and eldest daughter Probably the worst meal.weve had in last 5 Years Food quality was poor my daughters Sunday roast beef was cold carrots and veg were atrocious. Had stuffing on with beef Felt like old food warmed up Complained about carrots replaced with plate full similar Meal abandoned day ruined Greene King to avoid Only good thing was waiter who was excellent Shame Meal let place down

Food was good. Staff accommodating.

Great food and it was quiet - probably partly down to the time we arrived for lunch (quite late) and the Euros having started.

Aaron was fantastic the entire night :)

Not been here for a long time, food was nice I had the mixed grill the only thing I wasn't keen on was the sausage but everything was fine.

Was pleasantly surprised much nicer than my last visit a few years ago and a good menu choice. Takes blue light discount as well so an added bonus!

It was Baccys birthday. Live music open mic was outstanding. Great place to be for live music lovers

Mixed grill was the best.staff friendly would recommend to anyone.

Good service. Delicious food 😋 Would definitely recommend ⭐⭐⭐⭐⭐

Food always good from here, staff are always helpful and friendly.

Bright open dining area. Good variety menu and reasonably priced. A mixed menu of snacks, starter dishes and main meals.

This was my 1st visit to this pub restaurant even tho I've live nearby for 5yrs. I was very impressed with the interior decor and furnishings . The staff were friendly and gave us good service for my husbands birthday. The food was presented nicely and tasted excellent. The only negative was they had ran out of T-bone steaks which was what my hubby & son in law was wanting. But they enjoyed their ribeye & fillet steaks instead. My chicken skewer was tasty & the meat was so tender & moist. We had nachos to start with which were morish too. The price wasn't too expensive either . We definitely will be returning soon.

Dire! Plated Sunday lunch of poor quality and limited quantity. I've had better school dinners.

Polite staff. Well presented food and tasting food . Atmosphere calm and relaxing.

Arron and Liam were fantastic! 10/10 service and the food was great.

Description of food to what you get is a bit out of order, for instance pan fried mushrooms, got mushrooms that where broiled not seen a frying pan, also tail on king prawns and what we got was overcooked no tail king prawn from Iceland it could have bounced itself up the road to get here, the Roast butternut Squash was not cooked the roasted new potatoes well ok they where cooked as in boiled then put on a hot grill but defo not roasted Staff are good at hiding or in my opinion there just understaffed the Steak I had was cooked perfectly, can't complain on that overall good but understaffed and not what the menu states 4 out of 10

The staff were great, as attentive as they could be, it was rather busy and it seemed understaffed, we were there at 6.30pm. The food we had (steak n ale pie mash and peas) was nice, the pie is a good size, the bar and dining areas were nice and clean but the toilets were questionable, they were awful, not just happened to be bad the day we visited, they're obviously neglected and have been for a while, this seriously needs addressing.

Food was great, service attentive, pleasant surroundings. Plenty of parking.

We called into this greeneking pub before going to the Chorley game. At 5pm it was ticking over. The team were friendly and welcoming. The food was good and enjoyable. Definitely worth a return visit when we are in the area again.

Our go to favourite for a quick evening meal with friends

Absolutely delicious food, super friendly service to boot, will definitely come back!

This is such a nice and friendly place to visit. The staff are welcoming, the food is delicious. Ample car parking is available free of charge. Would certainly recommend a visit.

Excellent service, good food, will eat there again!

We took our granddaughters out for dinner to help celebrate our 52nd wedding anniversary. We all had a lovely time.

Food was excellent and first class service couldn't have found a nicer place

17 of us dined here tonight for my daughters 30th, food was delicious and came out efficiently and all together with no awkward pauses, very friendly, helpful and cheerful staff thank you all very much

Food was excellent and the guy who looked after us couldn't of been more helpful will definitely be returning

A very long wait for drinks and food once ordered. Whilst still waiting was told, they were serving a table who had just come in around an hour or so after us. There isn't a wide selection of drinks available, and when asked most drinks were unavailable so had to choose an alternative. Alternatively, must of been there 3 hours. Due to awful waiting times on a Saturday. Yesterday. Would not recommend going at a weekend very busy. Low staff, not enough staff to help everyone we spent just over £60 for 2 adults, 2 children.

Beautiful pub, great staff, lovely huge tables and chairs, was greeted on arrival and left alone to browse through the menus, we were in a party of 15 and all ordered together and everything was brought out pretty much together and the food was amazing! It looked so good, tasted so nice, and presented looking lovely, too. The waiting on staff were lovely and nothing fazed them at all and they came back 10 mins into eating to make sure we were all happy. Would highly recommend this pub, especially with it being situated 5 mins off the motorway with lots of room for parking and wheel chair friendly too. We had 2 children and a toddler with us and they were looked after just as well as we were. We'll worth a visit.

Really good food and friendly staff. Food freshly cooked, but slightly longer wait as a result. One draft beer on the bar, but it was good. Last orders 10:30pm took us by surprise.

We've eaten here a couple of times now. Food is always fresh and delicious. Drinks are great, too. Service has always been excellent with very friendly and attentive staff. The restaurant itself is very clean, open, and spacious. We look forward to returning again.

No music in area where I was seated which was great. Very helpful and attentive server but overall service a bit slow.

Good food and friendly staff. Handy location just off the M61

Food was good, there's a lot to choose from on the menu and there is sure to be something everyone will enjoy. I got the Ultimatum BBQ Grill Platter, and although I was not disappointed with the portion size, the food quality itself was a little lackluster. The 1/2 chicken is very difficult to eat due to there being so much bone in the way, the ribs were rather 'wet' and mushy as opposed to being succulent and firm like they should be. The chicken wings, Mac and cheese and chips were very good though. The inside of the restaurant is nicely decorated and the staff and service was excellent, and pricing is good too. I can see myself coming back here if I was ever in the area again.

Excellent food excellent service.

First visit. Good food, excellent service ,all at a great price. We'll be back!

Good food and excellent friendly service , will definitely go again

Good food and service friendly staff with a relaxed atmosphere . Accessible toilet and changing facilities

We look forward to our walk in breakfasts at the weekend. But unfortunately this week we're turned away as we weren't hotel guests . So it looks like we will have stick to evening meals from now on and find another breakfast venue . Thanks Katie for your response. Of course we will be back and wish the Gentleman had told us the reason as another couple were unaware like us . Looking forward to visiting again next weekend.

First time visitors. Food we had was lovely and filling. The Sunday roast went down with one adult very well and the child portion is well worth the money- our little one really loved it. The Yorkshire puds were large, light and fluffy. No room for sweet and glad we didn't have a starter! Staff were friendly and gave great advice. Establishment areas we used were clean and tidy, tables were cleared, cleaned and reset up as soon as patrons left. Have recommended to friends and family to eat here. We look forward to our next visit.

Great place to eat. Food is excellent, drinks slightly pricey. Well worth a visit

Atmosphere is ok food is nothing special the service is not too good

Service by Lisa was great. Free parking.

Such a beautiful venue, really modern and clean, the staff was great, we went for breakfast on a Sunday morning and there was an average of 8-10 people, only criticism I have was our food was cold and the children’s pancakes was really hard Overall though it was a nice experience

2nd visit for B+B.Cannot fault this hotel for the food.Comfortable bed, spotless room, great service from very friendly staff. Will always make Hartwood Hall our first choice when in the area. 10/10

Great place for a pleasant lunch

Food was cold. Really disappointed as have previously enjoyed a roast dinner here. Also was actually cold where we were seated. Had to send it back and get a McDonald's on the way home! The staff were very nice.

Very nice pub close to the motorway. We visited a nearby place for work and needed to grab some food before driving back. The place didn't disappoint. They have separate eating and drinking areas and we enjoyed our dinner with some quiet. The menu had lots of options to choose from. Certainly recommended.

Waited to be greeted, but it didn't happen, the greeter was too bust chatting so we had to find our own table. Ordered at the bar and asked for a table number but strangely, there were no nu.bers on the tables!!. Find arrived rather too quickly and was OK, price was average which matched the rest of the visit.

Good food, just took an absolute age to arrive. Would go back though, and just hope it would take less than 40mins waiting for starters!

Cosy atmosphere. Lisa goes above and beyond to make her customers happy. Excellent food selection. Nice area to dine outside

Came for dinner on Xmas Eve having booked. Great service from a really friendly team. Good choice of menu and the food was excellent. Would highly recommend.

Beautiful food but was rushed to eat staff lovely

This could so easily be five stars . The food was nice but not warm enough. As for service well please judge. 20+ minutes between first and second course then 40+ for second to third course not acceptable.

Attended Xmas dinner for 22 service veterans. What a disaster. Starters arrived pretty quickly, then things went downhill at a rapid rate. Xmas dinner was a plate of poorly cooked frozen food, served by staff that seemed bored. We then had to wait over 45 mins for dessert only to be told that we had to hurry as the table was needed for the next group. My partner finished her dessert 25 mins before mine arrived. Not acceptable. The only shining light was the young lady behind the bar whose name was Niamh. Charming and attentative to everyone. She is the only reason I gave any stars at all. Overall, I would have been as happy with beans on toast at home.

Very recently had a birthday meal at the Hartwood with my wife and our very good friends, excellent meal and excellent staff, I could not ask for a better birthday, I will be going back again soon to tackle the tomahawk steak. 5 'stars' all day long. Eddie Bainbridge.

Amazing food great service and a lovely range of non alcohol beverages to chose from for the drivers at this time of year x

Fabulous family celebration meal for 17 of us. Excellent friendly and efficient service, lovely food and great atmosphere. Thank you!

We had our family Christmas meal here and the food was excellent and the service even better. Highly recommend and we will definitely be back!

Me and my kids had a little bit of food. It was well presented and tasty. The drinks were served quickly, and there was a very friendly bar lady serving. The atmosphere is always warm and buzzing.

Was a great place to stay food was amazing

I stayed in a very comfortable single bedroom with ensuite shower. Tea and coffee making facilities also available in the room. Very clean and tidy as well as being nice and cosy. The only downside to this room is that it faces to the main road. So it can be a little bit noisy. Check in was very pleasant. I was received by Katie who was very polite, bubbly and very charming.

Nice and cozy place, had the ultimate burger. Can really recommend it. Coming back soon.

Today 30/11/2023. We have been here 3 times now it's such a lovely pub,it has a nice atmosphere and usually the staff can't do enough. Last year is the first time we went we had a lovely Christmas three course meal. Then we went a couple of weeks ago were the hospitaity was great. Today we went we waited 25 minutes at our table before we got our drinks we ended up getting them complimentary for waiting so long. Then we watched after table and table got there food. We had already had to ask if our food had been ordered. We ordered Christmas dinner when the waitress brought it over she was quite rude, my husband had to ask is that all the meat you get. The pig in blanket was an actual sausage with no bacon on,so just a sausage. The sprouts taste like water the potatoes were hard it was just awful and cold. My husband had to cancel the other part of our meal because service took that long even though it wasn't that busy when we arrived. We had asked the lady two weeks prior if they had a Christmas day menu and she said they were full, I hope they aren't getting what we got today. My husband is a chef and I've also been in hospitality and today was just not how people should be treated. Sat in a corner and just ignored and then spoken to like it is your fault. My husband said we would be back but that is definitely a ? For me!

It was quiet while I was there. But food v good , staff polite friendly and helpful. Accommodation clean and good value. I stayed 2 nights

Service was slow had to wait quite a while for our sweet courses but food was good

Food good and good service but was a bit cold inside so didn't want to take off my coat.

Starter was only just warm x complained and was sorted

Have been in 3 times since it reopened not happy with the way things are being run we had to ask for our knives and forks ect when I ask if they did small roast was told no its better too much than too little I have a small appetite so left most of it than when I ask sausage and instead of mash I wanted chips came without the gravy the waitress had to go and get some my friend also came with some friends they didn't get the starters together I know you have just reopened but think the staff need more training I like the pub for a drink

Fantastic, super friendly staff toilets super clean, no nasty smells in the gents or the ladies. Uber tasty steak n cheese and my wife fish n chips.. So moist

Stayed for one night, clean, cosy and modern.

So long, long time ago my family and I and visited and for desert we had Attic Roll . Now live in Buckshaw and the Food I had was so delicious and Yes I will be going again and yes already recommended to family and friends 👍

Only Called in for a Coffee. It was Cool in fact nearly Cold and Expensive. I wont be Calling at The Hartwood Again.

This place is a gem! Such a nice spot, cozy environment, food was out of this world and the service was spotless! Outstanding staff, specially our waiter Aaron. Couldn’t recommend this place more!

Very nice and helpful food was great

Stayed here for 1 night for work, by just luck we seen it and stopped ,really pleased we did, excellent food and choice, very friendly staff, and rooms I couldn't fault, clean and had everything you need, we will be staying here again for sure, highly recommended, even just for food

Visited but only for a drink . Service good can't comment on food

Very nice building, loads of room. Food excellent

Nice refurbishment. It's OK food,