Greggs in Edinburgh, City of

I went into Gregg's at Cameron Toll yesterday. I have a leg injury so sat at a table whilst my wife bought the food. The entire eating area looked like it had not been cleaned in months. The bins were overflowing and there was food and packaging all over the floor and on the tables. It was also unusual to see a dog in the eating area. My baguette was not fresh. The attraction of Gregg's to me is that the bread is usually fresh. Yesterday it was not. Also my wife had some sort of salad which she said was disgusting and I tasted a bit and have to say she was right. My experience of Gregg's is usually really positive, and I don't know what is going wrong at the branch at Cameron Toll. Maybe it's because it's in a down-market area and Gregg's think that quality does not matter when serving poor people. That is quite disrespectful.