Galgorm Resort & Spa in Ballymena

Showers were massive. Beds are comfy & we got nice food (BURGER!!!!) Will definitely come back

I liked this hotel and it has a very nice spa. Professional spa staff. Lovely outdoor hottubs. Would return for this. Hotel is always extremely busy and it feels like it! They could do with setting up a larger checking desk area. Long queues for breakfast in both restaurants was very off putting. I would recommend the a la carte breakfast option rather than the buffet which was very busy with queues for hot food. Staff were really very nice everywhere. Great music in the bar at night. It's about 40 mins drive west of Belfast. It's a long way from the republic! I plan to go back again

Best hotel in Northern Ireland and UK I have ever stayed in. Spa and thermal Facilities are unrivalled worldwide. Service is excellent and not a snobby attitude as you get in 5 or 7 star hotels

Absolutely stunning location for a really special break and first-class friendly staff. We enjoyed the spa. It was a little crowded on the weekend days, but not unpleasantly, so - there was still space in the hot tubs and saunas. We booked a private riverside hot tub for an hour, and I would absolutely recommend that. Sitting watching a heron fishing in the river while drinking a cocktail is really very cool. I would really recommend visiting on a weekday, though, to get the most. The spa cafe (Elements) is lovely, and the cake was delicious. There are enough different saunas and sitting areas, and hot tuns and pools that it is easy to spend a few hours a day in there and not get bored. We also had a golf lesson with Barry, and he was absolutely fantastic - really helpful and insightful and definitely improved both of our games. The TopTracer driving range is brilliant fun - if you have never used one before, it transforms your time at the range - definitely worth some time. The restaurants are very good, not quite gourmet, but good food, clearly carefully prepared and well presented. It's mostly simple but quite delicious. The highlight for us was the steak at the Castle (restaurant at the golf course). One criticism would be the wine selections - unless you want to drink an entire bottle, the selection is a bit uninspiring. The room was comfortable and clean, we had a river view, which i would definitely recommend the upgrade for. Unfortunately our shower drain wasn't very effective and there was a very slight damp smell in the bathroom. The final recommendation would have to be the afternoon tea - especially if you have a sweet tooth. The savoury items were much more creatively thought out than your standard finger sandwiches and the cakes were a delight. My only criticism was the balance, I could have done with one or two less cakes and one or two more savouries- but then I suppose an afternoon tea isn't supposed to be about the savouries. Overall- if you are looking for somewhere to take someone special I can't recommend it enough.

A beautiful spot to relax and unwind. Really busy when we were there during the week. But there's lots to do. My only flaw is they need to have music or something at the big glass jacuzzi. Food is amazing and drinks r a bit expensive.

had to stand on a stair case for way too long to wait for someone to show us to our table, this is dangerous for a start…seabass was lovely, bang bang chicken was not good - last year when I had it I couldn’t fault it - this time is was basically to large chunks of battered chicken - the batter just fell away when you cut it so I was left with a bowl of batter after it - not worth the price tag of 24 -

Poor service and overpriced mediocre food. Will be avoiding this restaurant next time we are staying at the Galgorm. Couldn’t even finish the chips. Overall experience of Gillies very poor for the money spent.

Amazing stay start to finish best time ever already booking r next stay staff couldn't do enough from bar to hotel they wer fantastic if uv never been u must ul love it

Amazing outdoor spa resort. This is the highlight and could be enjoyed in all weather's. Dinner in Fratellis was excellent

Just back from a 2 night stay in the Loft Suite. The room was absolutely immaculate! Mini bar was restocked both days with fresh towels and robes. The cottages are a very short walk from the main hotel itself with a private spa entrance. The hotel and spa itself are not short of perfect. All the facilities are well maintained and present immaculately. All the staff we came across were very courteous and helpful. Breakfast was amazing with such a wide selection for everybody to enjoy. Dinner in Fratelli was amazing followed by live music in the bar. While we did not have any special dietary requirements every time we sat down to eat the server asked if we did which is very reassuring for those that may need it. All in all I would not hesitate to return again with no complaints at all.

As part of the twilight package a 2 course dinner is included. Pre 2024 the sides were also included but tonight we were surprised that a portion of chips cost more than £5 extra. We settled for a starter and a main each. The vegetable lacked any substantial vegetables and looked like it was cooked in oxo. Everything else was just ok… which is not what you expect for the Galgorm. The menu was limited and not great.

As a wedding guest I was impressed by the whole establishment. Stylish and professional with superb staff and a glorious setting. Will be back to enjoy the spa!

amazing service beautiful food and very peacful had a great time

Lovely place to stay, 100% recommended.

Fabulous Mini moon. We can't wait to come back

Very relaxing friendly pleasant stay, exactly what you'd expect and more from a luxury spa hotel experience Plenty of little hide away sauna and pools in the gardens. Treatments are fantastic, food great, staff brilliant courteous and friendly! Top quality experience

Superb hotel. The highlight has to be the outdoor health area...saunas, jacuzzi, etc

Beautiful golf property, very nice restaurants, beautiful river area, nice greenery.

Went to venue to see what it was like for a wedding terrible service had to stand for 10 minutes to get setted as another customer had been overcharged, main course came to a sea food allergy customer with fish in a ceasear salad??? When food came out for customer everyone else had eaten also lamb came out cold took 3 members of of staff to finally deal with issues. Noone ever came down table to check if food was ok and also no one in restaurant

Had Sunday lunch in gillies today for a Family of nine. The Camembert was the worst we’ve ever had. Runny and the aftertaste is horrible. The Yorkshire puddings should have gone in the bin and not been served as they were beyond burnt. The pavlova was not a pavlova but a meringue nest. £10 for gravy and £5 for an apple juice is extortionate. To cap it all we were overcharged £89 which we had to point out to them. Won’t be rushing back. So disappointing for a hotel with such a good reputation.

Amazing relaxing hotel with topnotch service.

The place is just fantastic. One of the most beautiful places I have been in. However I was there for a wedding and it was in a different part of the grounds. So if you were staying and needed something from your room you had to walk. It wasn't too far but in the rain it wasn't so fun. My advice is don't forget anything in your room. Lol 😆

Different kind of world, when you're having a sleepover in the Galgorm. We had a cottage, and where even allowed my yorkie to stay. Absolutely beautiful scenery. Staff were very friendly. Never short of things to do. Great time was had by all 😄

Love everything about the galgorm , all the staff are so friendly and I think that's what makes the place so amazing. Can't wait to go back

Beautiful venue and spa but the best part is the lovely staff who are impeccable at their jobs creating the relaxed atmosphere you expect from a spa resort.

Nice ambience and fast service.

Stay at the Galgorm a few times a year for special occasions. The service is friendly and welcoming, the staff go out the their way to help. Accommodation is of a high standard, we usually stay in the cottages which have plenty of space and are very peaceful. Food and cocktails are very enjoyable. We love how the majority of the spa is outside in tranquil surroundings. Would definitely recommend.

Stayed last night in one of the cottages The house was amazing very cosy and clean and warm ***** Food at the restaurant was also very good ***** Unfortunately the thermal suit was very very overcrowded far to many people to enjoy it or make use of anything really.***

Great food and service staff were very friendly definitely will come back!

My 40th birthday celebration at Galgorm Spa Resort with my 9 friends was an absolute dream come true! From the moment we arrived, we were enveloped in luxury and pampering. The spa village was truly out of this world - we indulged in massages and relaxation treatments that left us feeling rejuvenated and refreshed. The ambiance of the resort was simply enchanting, with stunning views and serene surroundings adding to the overall experience. Our overnight stay was nothing short of perfection, with each of us feeling truly amazing throughout. And let's not forget the breakfast! It was a delicious spread that catered to all tastes, setting us up for another day of relaxation and enjoyment. Needless to say, we will definitely be returning to Galgorm Spa Resort in the future. It's an experience we will cherish forever and one that we highly recommend to anyone looking for the ultimate in luxury and relaxation. Thank you, Galgorm, for making my 40th birthday celebration one for the books!

As soon as you step inside, you're treated like a VIP, creating a truly wonderful experience. The level of service provided by the staff, along with the quality of the food and drinks, exceeded our expectations. We were so enamored that we didn't want to leave. Upon check-in, the reception staff inquired if we were celebrating a special occasion. To our delight, we found a personalized wedding anniversary card waiting for us in our room, a gesture that my wife and I truly appreciated and found to be a lovely touch. we will certainly be back.

I stayed in the Galgorm for the first time for 1 night last weekend, and I loved every minute of it. People often make comments on the spa being too busy and not as enjoyable as it used to be, but the hotel was at capacity and I could not fault the thermal village at all, we had an amazing time. We bought 2 cocktails in the thermal village and put these on the room tab, which we paid at checkout. It was only when I returned home, 2 days later an unexpected charge came out of my account to the Galgorm. Only for having notification from my bank, I never would have picked up on this. I phoned the Galgorm right away and was put on hold for 15 minutes, then told they would phone me back once they investigated the issue. What happened was, my tab had not been properly closed on check out, and a guest managed to add more cocktails on to my tab (bearing in mind they would need to know my name for this to happen) and Galgorm had zero security measures in place, meaning they automatically went and charged my card that I used to pay for the room. This was a complete lack of security on Galgorm’s side. I was lucky that the charge wasn’t enough to send me into an overdraft. Galgorm issued me a refund after some back and fourth, however never admitted to security faults and showed a lack of responsibility to be honest - they said it was that people had ordered drinks on the app and my name automatically came up for the room - I am not sure that’s even possible? I feel completely fobbed off by the whole incident and probably won’t return because of this. My advice would be to not build up any tab in Galgorm and to pay as you go - as clearly the security isn’t in place for this, which is unacceptable for a 4 star hotel.

An excellent time for our overnight stay for a birthday and Anniversary celebrations.

Lovely relaxing getaway, thoroughly enjoyed the full body massage I got and the thermal Village was really chilled out in the evening time, definitely recommend popping back out after dark when it's a little quieter.

Family from Kilkenny were staying in one of the cottages on our recommendation. The cottage was lovely. We had an excellent dinner in Gillie's and I can thoroughly recommend the venison.

Cocktails in the thermal village were very expensive as well as the food in the galgorms internal restaurant but apart from that everything was beautiful relaxing and bliss and staff were very helpful and friendly

Terrible stay. Very busy. NO ZEN will not be back. TREATMENT WAS TERRIBLE AND CUT SHORT.

It was a outstanding experience

Fabulous place to relax and unwind Staff are really friendly. We stayed in the cottage suite, rooms are spacious and clean and very nicely decorated. The fully stocked complimentary mini bar was a hit! Coffee was great from the coffee maker provided. Milk in the fridge! Lunch was beautiful in "The Conservatory" highly recommend the classic burger and the club sandwich! Top class food! A facial at the Spa was so relaxing but book way in advance to secure your treatment.. We left it too late to book dinner so book early.. but we had room service which only took about 20 minutes and was great. Salt and chilli chicken was delish! Live music in the bar from around 10pm. Plenty of choices at the breakfast buffet too. Highly recommend.

Love this place! This time, we stayed in the cottages and loved them. More room and more relaxed than staying in the hotel room. Gillys was fantastic for both dinner and breakfast. Great atmosphere in Mckendry’s. Service is great throughout the hotel. Loads to do in the spa village, and although there were plenty of people, it never felt busy. Definitely recommend this resort, worth every penny if you fancy a treat!

I don't have enough words to thank the Galgorm staff for the amazing stays I had there (this one and the previous ones). The quality was perfect from the start and yet it seems to be always improving ! They really went above and beyond to make my stay unforgettable. The place is magnificient and quiet, it's so relaxing to stay there. Rooms are spotless, spacious, very well equipped and soooo comfortable ! The restaurants are all pretty good, despite being sometimes crowded for diner (depends on the time of the year) but the Galgorm app is a perfect solution to book in advance and plan things. If you cannot or do not want to use the app, the staff is always very welcoming and happy to help. I have to mention the afternoon tea in the Conservatory, which was a bliss, and the included breakfast which was delicious with a wide range of options. I appreciated that all the waiters and waitresses are very careful about allergies or dietary restrictions, double checking and making sure they don't go wrong on your needs. On this subject, I have to say that the Galgorm seemed very inclusive to me : despite my mobility issues, I had no difficulties on site and staff always offered to help without making me feel incapable or inadequate. It was only true kindness and professionnalism. I can't stress enough on how much I appreciated their attitude ! I also used the the thermal village (of course !) and wow... ! I've known the time when they had only the main area, which is already incredible, but this time I went to try the other gardens (Alpine and Walled) and was stunned. It's wonderful and dreamy, especially at night with all the fairy lights on. Went to have a massage too, that was perfect : the therapists are highly professionnal, caring, and attentive, especially about consent. All in all, this place is great value for the money and my favorite hotel ever. I will come back without hesitation if I can !

Staff were great, although a bit of a wait each time get seen when getting seated for food and some items way over priced on the menu. Spa was great, although again some items over priced.

So far it's been a lovely experience - I've had a detox treatment in the spa, spent time in the thermal village, tried a few (too many) cocktails, had dinner in an affiliated off site restaurant (Castle Kitchen) and have enjoyed it all. The grounds are beautiful and I booked a Riverside view room, which I would recommend, lovely views over the outside spa area and river. My only gripe is that some of the staff I have encountered and unfortunately had to get information from seem to be very new as I have been given wrong directions and wrong info by three different staff members which got a little annoying. It is definitely a treat to come here and although I have enjoyed the experience I haven't been overwhelmed as to really justify the prices. There are many spa resorts throughout Northern Ireland without the price tag that I would consider before Galgorm if I am booking again.

Don't really know were to start, the staff were the friendliest people going, so attentive to detail and constantly there to lend assistance or just ask if your OK. The resort itself was amazing all round no complaints, I think I could talk all day about how amazing the weekend spa visit was. All I can say is ill be returning 100% guaranteed.

That was awesome. Since you fit down through the front door and up to the last minute when you check out. It is too much to say but in general we were very impressed with high quality service and nice and friendly staff. And, yes... it is here in Northern Ireland, with lovely views and nice people.

A Culinary Delight at Galgorm Gillies Grill If you're looking for a dining experience that caters to all tastes and preferences, look no further than Galgorm Gillies Grill. This charming restaurant offers a diverse menu that will satisfy both eat-all and free-from customers alike. From the moment you step inside, you'll be greeted by a warm and inviting atmosphere that's perfect for family gatherings, friendly get-togethers, and special occasions. The restaurant's ambiance is perfectly complemented by its attentive and courteous staff, who go above and beyond to ensure that your dining experience is nothing short of exceptional. But the real star of the show at Galgorm Gillies Grill is the food. Each dish we had on our table was carefully crafted to impress even the most discerning palate. I noticed that whether one is in the mood for a hearty, light, or sumptuous dinner, there was something to suit every taste bud.👍🏾😊

We had dinner there on 6/3/24, staff were great, drinks very good, Malbec excellent and such a great place. The food was very good but the menu is quite limited, especially the starters and mains. I had the Tiger prawns to start which were excellent although I had my heart set on the scallops which was taken off the menu, my wife had Cicken Supreme with risotto which my wife thought was was very good. I looked at the mains menu and saw the Fillet Steak at £49.50, so I said to myself this must be a very special steak so I ordered it Medium Rare. The £49.50 Steak is definitely not woth the money. I have had better steaks in many Belfast restaurants for half the price. My local butchers "Bamfords" of KINGS Road, Whiteabbey cuts beautiful steaks at great prices and nowhere near £49.5o and en though I say so my self I would give the Steak Chef at Galgorm a run for his money while cooking steaks. Sorry but £49.50 is really out of order, needless to say I would never return to any of the Galgrom groups hotels or restaurants.

Spotless, relaxing, peaceful and had a wonderful time just well needed chilling and relaxing with my husband back again next month for our anniversary cannot wait

Beautiful, suitable for relaxation, but there are a lot of people.

Went for spa day experience and had a really relaxing time. Lovely location and facilities. Excellent food.

We went before Christmas and it was very crowded, very over priced and the service was quite poor. The breakfast was lovely but we stood waiting at the door for it for 15 minutes. The spa would of been amazing if it were not so overcrowded. Far better places to go in NI

Just checked out from a brilliant stay from start to finish. Special thanks to Natasha in the Palm House who went out of her way to look after us

Amazing beautiful play, 5 stars

Fabulous. Looking forward to going back. Excellent facilites, food and welcome. A NI gem.

Absolutely loved it nice and relaxing

We had booked a two night stay in the hotel. On check in we were told that our spa experiences had already happened despite the fact we hadn't checked in. (I'm not sure how this happened maybe issues transferring the booking from the websote) Staff at reception were lovely and changed the times for us. Room was lovely spacious and clean. We also booked a celtic thermal experience. We were told to arrive at 5. We arrived at the spa reception at 5 then was told it had ready started so we missed that experience which was disappointing. The lady had told us we could go into the sauna after the experience was over and she could give us towels to waft at each other- which I thought was unuseful and unecessary. We weren't offered a different time or different experience. So there was part of the package that we completely missed out on. We had attempted to book massages but availability was low so only one of us got a spot. Massage was absolutely lovely with no faults. Staff in the gin bar were absolutely phenomenal. Very friendly, recommended us drinks. The gin bar was the nicest experience we had. We had afternoon tea which was lovely and well organised. The thermal village was nice, it just felt very over crowded. The overall experience seemed to have quantity over quality. I personally wouldn't return due to the issues with our bookings.

Lovely day in the spa, staff are lovely can't do enough, stayed over night cottage was great. Food in the castle was very good . Totally recommend.

I'm posting this review 2 months after having visited Fratelli Galgorm with my family on 9th December 2023. The reason I've waited to leave the public review until now was to allow the galgorm group the opportunity to revert back to me but unfortunately they haven't, despite multiple emails from myself explaining my complaint and asking for an update/resolution. We had booked for the Santa experience with the galgorm and booked a reservation to done in Fratelli as this was the only location left with available bookings. My sister and I had recently both had our first babies and wanted to have a memorable family day out to kick off the Christmas celebrations for the first time with children. Given that both our children were less than 6 months old, we didn't mind paying extra for a luxury experience, given that the children wouldn't be of age to know about Santa, it was more for the benefit of a family day out and making memories. Safe to say I wish I'd have taken the kids to a local shopping centre to see Santa as I would bet it would have been an better experience overall and for a fraction of the price. When making the booking I advised that we would need space in the restaurant for 2 prams. To sum up, they did not take this into consideration and placed us in front of the kitchen ( which was constantly busy with waiters ifting hot plates etc over our heads). They asked my sister push her pram into the corner up against a boiling hot raidator. Also this was in a corner where high chair were kept, and waiters were in and out lifting high chairs over my niece's head. They asked me to push my pram up against a fire exit door, at which point I politely refused given it was far enough from where our table was and my child was 3 months old. I was then told to squeeze my pram between the table and a cutlery desk. My child was sleeping in the pram, whilst waiters stacked glasses 2-3 levels high above where he slept. Complete health and safety risk. I'd like to say this was the worst of my complaint, but was just the beginning. The service in terms of the waiting staff was appalling. Table not cleared after our mains and when I asked for it to be cleared the waitress looked offended that I'd asked the question and lifted 2 plates before disappearing altogether. The packages was a 4 course meal to include tea and coffee, but we had to again to request this. No spoons were provided with the cups and saucers, so if we wanted sugar or milk we ended up stirring this with the rear end of a knife left on the table. At the end, no one came to check was all ok or offr the bill. I asked at the front desk and paid what was outstanding just so we could leave. The food was below average. Starters were cold, the main was undercooked, dry and no condiments normally accompanying a Christmas dinner were provided i.e. gravy or cranberry sauce. I was beyond stressed and angry to even eat dessert. Overall it tasted as though the food had been reheated and thrown at us. The worst and most shocking part was when my sister and I went to use the baby changing facilities. We queued for a while for the toilets, realising the baby changing was in the disabled toilet which isn't unusual, however, seems to be who didn't seem to know why the door was locked. After another few minutes, the manager approached us to advise this was out of order and asked could we use the normal toilets or alternatively walk across to gillies. That day we had torrential rain and he expected us to take them out into the cold across the courtyard to have their nappy changed. Really? Considering this was a family event, they should have expected parents would need access to changing facilities. Overall, it was a shocking experience and I could say much more if it wasn't for the cap on the word limit. Supposedly a 5 star resort that I would give 0 stars to if I could. To add insult to injury, despite phone calls and multiple emails to follow up, no one from the galgorm have come back to me to resolve this. Absolute disgrace, do not give this establishment your money.

Amazing hotel and spa, exceeded my expectations at every level staff, food, and the best spa in Ireland!

Had a lovely stay for my mams 60th birthday. We stayed in the 2 bed shepard huts which were really nice. The shepard huts were so well equipped with everything you would need. WiFi is the only problem as It only worked for about an hour a day. Not a problem if you want to totally switch off but was a bit annoying when you need your phone as we did. It was a fair walk in heels and in the cold up to the hotel which takes about 10 minutes. Staff were excellent on our stay and food was out of this world. We all got treatments which were lovely. The hotel is going through a lot of renovations and it was noisy at times in the spa area especially at the pool which was really loud with drills yesterday. The spa lacks anywhere to sit and get some heat and it was frustrating when the pool area was as loud as a building site yesterday. My only other irk is the price of alcohol in galgorm, its as expensive as any meal option which I think if they reduced the price it would encourage people to drink more. We went back to our hut for drinks both nights as the prices were just too expensive. €39 for 3 drinks and no lemon in the gin and tonic. I would go back but do think there is better value elsewhere and the renovations and noise definitely took away from the relaxed experience a little bit.

Totally worth the hype. I'm hard to please 🤣

We've been to Gilly's twice now and the quality of the food is really amazing! The setting is lovey and cosy too! But, we've had issues with the service both times. First time, they added another table's drinks order to our bill and it was a real effort to get them to take it off! They were rude and did not apologise for their error. Second time, they warned us at the start that they needed the table in 2 hours and asked if this was ok. I don't understand as this is dependent on them and how fast they get the food out, not on us!! They moved us from our table after 2 hours and one of us was still eating! I felt this was really rude!! They should have served us quicker if they needed the table. Such a shame that the service ruined two otherwise lovely evenings.

very disappointed in the lunch we got yesterday. first of all the restaurant was freezing and other people including ourselves had to ask to have tables near to the fire. starters of bang bang chicken were good. but we both ordered the Lemon Sole, (which was definitely not fresh) when you can smell the fish on your plate u know its not good even if it had been fresh the portions were very very small. £69.00 and we left to go home hungry. Defo wont be back.

We opted for breakfast at Gillies during our stay at Galgorm. There is everything available for a good breakfast that even the fussiest eater could want. Different egg dishes are available and can be cooked to order by the staff as you require. Breakfast is also available at the River Room but we enjoy the buffet style here where you can select what you really want and be happy with it.

So this was part of the package we had booked within the Galgorm. Menu we were given was the residents menu which was a 3 course meal, however we opted for steaks which has a supplement charge. But damn was it worth it, food here is so tasty and flavour some! Has to one of the best steaks I've ever had!! If you're a cocktail drinker you'll not be disappointed either, slightly pricey price tag for them for worth it! Also the breakfast in here is so damn good! Set us up for the rest of the day!

Obvious that all staff are trained to a high standard. Excellent service and fantastic allergen awareness. A warm welcome, professional but fun staff , delicious food , quality wine in eclectic surrounding. Love the uniforms 😍

Went high expectations for evening dinner staff as you would expect, disappointed that many of the diners were dressed in sports wear including very shot shorts surly a hotel/restaurant pitching and pricing at the level Galgorm and Gillies do should have a smart casual dress code. Starters and main course were good but adding sides at the server’s recommendation made main meal expensive ( I declined a side as menu stated my main course had fries included my wife ordered side to discover it was not necessarily needed as dish was adequate without) dessert was disappointing at a cost of £9.50! Expected better. Beware a bottle of water is £6.10 so don’t let the server rush you ask for tap water At the level this establishment promotes its self at everything should be perfect

We were with a large group of about 14 people and all but one said the food was great. I had the shepherd's pie, and it was lovely. The place itself is very quaint and attractive. There is plenty of parking but the layout is a bit strange - lots of different small sections, and not much signage about where you should park for different parts of the venue.

Dinner was unbelievable. As a coeliac I was very impressed with the many gluten free options & the reassurance from our waiter that everything was cooked seperately. Breakfast was also superb

Impressive front entrance from the public road ditto the sweeping drive up past the water rapids on the left. The full frontal appearance of the hotel proper very smart. Once you drive past the front door and start around the side of the structure it goes down hill so to speak.The layout of the car parking seems to have been an after thought.Like the song “A bit at a time” of construction over the years by the previous proprietors. Poor tarmac surface in parts with no sense of order re layout. A pathetic mini roundabout complimented with not the sharpest signage informing drivers wanting to leave the property out to the public road. The present bosses could take a study at this aspect of your setup please. The visit we had inside the premises in the Gillies bar / pub / restaurant an 8 out of ten score.

We stayed in Galgorm overnight and whilst that was a bit of a disappointing experience, I have to say that our dinner in Gillies rescued what was quickly becoming a disastrous stay. Our table wasn't great, we were right at the top of the stairs near the double doors to the hotel and guests kept appearing in dressing gowns. However, our food was delicious, well cooked and nicely presented. I ordered bang bang chicken and my partner had a steak. The portions were more than enough and yes it was expensive but we felt it was worth it. The service from the staff was exceptional and we will definitely return. Highly recommend.

We stayed for a weekend in Galgorm and visited here on our last night. We had been so looking forward to it and a way to finish the perfect weekend. The staff were friendly upon greeting us but that is were it ended for the most horrendous meal I have ever had in my entire life. I know that sounds very dramatic but it was just disgusting. We were in a group of 4 and each picked something different from the menu which was very basic. Each of us took around 3 mouthfuls from our meal and literally couldn't finish. One dish the fish was overcooked and the sauce was just grease, the pork dish was literally rubber in a bed of gooey, greasy noodles and the prawn pasta dish had literally no taste. The person who ate the pork felt so unwell she had to leave and couldn't finish the night off in the hotel bar as the food upset her stomach so much, it really but a dampener to the end of what was such a great weekend. The meal was very over priced for what it was and don't understand how the chef could serve such food. We are due to go back in the coming months to Galgorm but will avoid here at all costs. The Italian on the Friday night was just beautiful so would advise to go there instead.

Was seated 10mins prior to scheduled time, professional service from all staff. Easy to order, complimentary food and water, all food was delicious, steak was cooked and seasoned perfectly.

We visited today for lunch. I had fish of the day (cod) which was flavourless , sitting on a bed of crushed (left over) potatoes, a drizzle of gloopy sauce and green beans.£24.50 I was advised to order a side and that was an additional 7.50 making one course Sunday lunch 32.00 which was excessive and even more so given the how bland the dish tasted. My husband had a burger again sides are extra which seems very unfair. He said the burger was ok however the not so chunky chips had been reheated and smelt very oily. On a positive note the waitress was lovely and service was good. She kindly removed the cost of a glass of wine from the bill when i said how disappointed we were. Even so I definitely will not be back in Gillies. We have stayed at Galgorm on numerous occasions and usually have eaten in Fratelli (only open in the evening)which has been excellent every time. I think when a restaurant sets itself at this price point one should expect a lot better, and not be served food which you could cook better at home.

A full tasty breakfast at Gillies is a lovely way to start a day. My daughter-in-law says she especially enjoys this treat when she and my son have stayed there. There is a very good selection of cereals and fruit, meat and cheeses and everything you will need for a filling cooked breakfast with eggs cooked to order.

Just returned from lunch at Gillies and children seeing Santa. The meal was just average, with above average price The Brussels sprouts were over seasoned with a lot of garlic. The service was not attentive. Brought coffee and didn’t bring coffee cups. The service was...

£6 for 3 pieces of bread and bit of tapenade. £20 for a basic ( duck) cottage pie… bland. Staff at the door slow and not attentive at all Will be surprised if we ever come back

A well laid out space. Good view of the stables. Close to McKendry bar. Breakfast menu was excellent and food was freshly cooked. Well done. Breakfast staff was good. Dinner menu was a little unambitious. Staff was reasonably friendly(??) but didn't go out of their...

Recent catchup with friends. Had booked for 4pm. No one welcomed us. Stood for several minutes. (Bar staff did not acknowledge. ) Eventually seated in a dark area even though there were several tables in a better location. Very limited, overpriced menu. Steak £42! Seriously!...

Used to be great - now a limited menu. A very limited menu and expensive! I ordered the ham knuckle that was dry and very salty. Came with mac & cheese that was lovely My husband had the salt and chilli chicken - it was...

Not a very big menu to pick from but that'd not necessarily s negative thing. But what we did have was amazingly tasty. Staff mote than friendly and professional ee will go back.

This was our second time dining at Gillies, we had 2 starters that where lovely and then for mains my partner ordered the salmon as he wanted to avoid his steak coming out over done again as it did previously, and I ordered a steak...

Rebecca thank you so much, fantastic and fun service! Soooo so friendly and just a delight!!! My Godmother and I didnt know what to order and you said the beef.... Perfect recommendation! Mouthwatering!!! Cheers! Xo

My wife and I spent an overnight stay at the Galgorm Resort. It was absolutely spectacular as per usual, the so facilites and room were at the very top level. However, we had dinner at Gillies Grill. We had the salt and chilli chicken and...

Each year we head to Galgorm for a special breakfast and the last four years were very good. However our latest visit saw a very different breakfast. The crepes had gone, the amazing porridge had gone, only fried eggs now, a wide selection of breads...

The redesigned restaurant {since we last visited} was comfortable and welcoming. The menu had a lot of variety and my wife's prawn cocktail and main of beef was delicious, as was my salt and chilli chicken and burger with chilli fries. Service was excellent and...

Visited on Holy Saturday; £21.50 for Salt and Chilli chicken, a dish that was spectacularly tasteless, despite its description on the menu. For comparison, I spent less money on Easter Sunday in Brown’s Bonds Hill for food that was light years apart in terms of...

Just had lunch at Gillies at The Galgorm. Due to an autoimmune disease I exclude Gluten and Dairy from my diet.I Had no worries about eating at Gillies, Gabby the manager personally gave me all the confidence that my dietary requirements were not a problem...

Food v average but the thermal village made up for the mediocre dinner. breakfast was lovely. It was nice to have the option of coffee liqueur instead of dessert.

Had dinner here during an overnight stay, food was delicious , I could not fault it at all, staff are friendly and very helpful .

Firstly we had to wait to be seated. Once seated, 2 of our party were sitting where people were walking behind them all the time, including staff. We waited 55 minutes for our main meal which is not good service! When I asked for a...

What an amazing place with amazing food served by amazing staff. Ionela thanks for your energy, knowledge of the menu and obvious passion for what you do. Superb.!

I had visited this restaurant once before some years ago and it was not worth a second visit. So when I heard it had been revamped with new staff I thought I'd give it a go. We went as a small family unit. Ordered the...

We were fortunate to revisit the Galgorm following an unexpected and unusual previous visit which had disappointed. However the team in Gillies delivered a stunning and exquisite meal that cast aside any former doubts. Led by Timothy Cullen our experience was one of sheer delight...

My new husband and I visited 2 times for dinner while on our mini moon at the galgorm. Both meals were fantastic. Huge portions and well worth the money! Staff were super attentive specifically Stefan and Timothy C looked after us so well and left...

Had lunch on the way back from a stay at ballycastle, staff are friendly and professional and food was delicious. Staying here next month and can’t wait

Had a fantastic stay at the Galgorm for our engagement at the Galgorm. We spent our meal in Gillies which topped our night off. Our waiter Stefan made our night and we honestly are overwhelmed with the service he provided. Couldn't have asked for a...

We had a nice day at the spa and hotel was nice however our “dining experience” in Gillies was very disappointing. We were sat in a side room which had bright lights and no atmosphere. The starters were average, main course wasn’t good at all...

Food was amazing, some staff were a little inexperienced but everyone has to start from somewhere! Really good measures being taken regarding Covid guidance which made us feel very secure to enjoy our meal!

Lovely food and service, highly recommend for a very enjoyable night out. Not cheap but its worth it for a special treat.