Gainsborough Grill in West Lindsey

Quality and amount of food was impressive

Food never arrived and no answers my call when I try to call the restaurant.

was leaving Lincoln by taxi and food arrived just as we got home. perfect timing and great service. thank you

Fast delivery, chips and nuggets were nice but the chocolate cake tastes like someone shat and made a cake

Got sent the wrong pizza, chips were relatively cold aswell

Ordered 10” spices meat feast pizza, cheese crust, garlic base with added pineapple, side order coleslaw with can of pepsi. What I got? Cheese crust no garlic base, plain meat feast, no spice whatsoever and no pineapple. Coleslaw tasted like mouthfuls of strong mayonnaise (couldn’t eat) Pepsi although £1.20 a can was nice and cold. I rang the shop and was told “sorry darling next time, one extra topping free, it won’t be free as I didn’t get it this time. £16? Very disappointed!!!

Good food. Delivery driver friendly and rang when he couldn't locate us, was really nice when he got to us. Will order from here again.

Our food took ages to arrive and when it did it had items missing! My son’s chicken nuggets also tasted very strange. Won’t be ordering again we are very unhappy when we spent £30!

Great food and milkshakes. Would order again.

My favourite pizza place in town! And at a bargain as well I must order from this place a good few times a week yes I no it's slowly killing me but hey if it tastes good on the lips its definitely sitting on the hips and I happen to love my hips 🤣

Long wait time, barely any salad on the kebab and food was a little cold

Absolutely lovely pizza we all enjoy everything thank you so much

Food was lovely , but so so later , we actually thought it wouldn’t turn up, I rang the shop and they said it had just left, 25mins later it turned up

Excellent food and reasonably priced 😬😊

Food was delicious. Only problem was that one of our pizzas was missing. Phoned the restaurant and they sorted this straight away but that took 30 minutes. Missing item was piping hot when it arrived so would still recommend!

We ordered our food at 20.26 and it was finally delivered at 22.15 nearly 2 hours after we ordered it.

Adjusting my review after a recent visit, I was a tiny bit short in cash and the owner still made my order, and was super friendly. Definite improvement.

The chips were soggy but everything else was good

Pizza delicious as always sausage stuffed crust is beautiful

great food great service . use them regularly. excellent.

Absolutely the worse Kofte Kebab I have ever seen and had delivered. The Kofta meat was undercooked, sloppy and unappealing to look at. It looked like mince meat sloped on top of a pitta bread. I asked for the pitta separately as it goes soggy, but they obviously never read the comments. I'd never order from this takeaway again. A complaint was raised to Just eat, and the item was refunded. A very, very poor takeaway and I'd think twice about using it.

really nice food and polite friendly delivery driver. many thanks

Amazing food as always thank you

Lived in Gainsborough for a short while and this place kept me going. Pleasant to deal with and the food is great! Miss this place

Main thing i dislike about this place is no matter what you order your never actually gaurentted you'll receive it, despite leaving messages

food was hot!, delivery was fast and the chicken strips....amazing couldn't have asked for more 5 stars

Food was cold took nearly 2 hours to get 10 mins down the road then driver took my change as if it were a tip

Food was cold driver took my change as a tip even though wanted back, person on the phone unclear as what they were going to do about it won't be going again

pretty standard taste, nothing special at all, cake was just cheap frozen gateau, milkshake was tasteless

the food was really delicious need to put salt on chips and have brown baps as well as white

the food was really tasty so thanks again

Massive kebab, well worth it! And quick delivery too 👌

New to gainsborough and only used this place as its always been good food and polite service.

the food was lovely but had no salt on the chips and it was 15 minutes late but apart from that we enjoyed the food thanks again

Tell food was of high standard tasty and filling

Amazing, will use this place as my first choice from now on, great quality, nice and hot , great service , thank you

Wrong order sent- no pepperoni or tomato on garlic bread

Fantastic service , staff so helpful and friendly order delivered to Bole,( hard to get anything delivered here) the food was excellent, still hot ,and delivered on time by very polite driver. Will always use these guys .

Ordered donor meat chips and cheese when it arrive it was missing the cheese normally the owner ramazan would of changed it and corrected the order but who ever was working when I ordered basically refused saying we will bring u some cheese out my son is autistic and can't eat cheese that has been put in then microwaved for it to melt which is what I would of had to done if I accepted the cheese pot so had to order again from some where else really not happy

New to area, very nice, chips and onion rings best I've had from takeaway for a long time. coleslaw wasn't great but everything else was lovely.

Pizza Burger?! Absolute genius... Two great foods combined! I liked it so much, I went back and left reviews on all my previous orders. Getting that again!

Take away menus left sticking out of letters boxes indicating owner not at home security risk

Always great food, I think the kebab is one of the best in Gainsborough, great prices as well :)

Have ordered from here on a number of occasions and never been disappointed. Delivery takes a little longer as we are all the way out in Leverton, but we don’t mind waiting and the food always arrives nice and hot. Fantastic value which is hard to come by these days. Pizza’s really tasty and very generous portions, we always have some left over for the next day. Also the kebabs are very tasty and moist, the salad is always nice and fresh. Gainsborough Grill is always our first choice

Took over 2 hours for two pizzas to arrive! Absolutely unacceptable.. I called and was told to ignore the app telling me the delivery was on its way as he had just sent the driver now. Fed up at this point but thought it was imminent, only to then wait a further 45 minutes for the driver to do a 13 minute drive. Food was great and hot when it did get here and the delivery driver was polite but waiting from 5:37 until 8pm and being lied to is absolutely a joke for two pizzas! Lost a customer here

The food was really nice, but the service from the young lady on the front desk was appalling, told me driver on his way 3 times, forgot to ring me back and had attitude stating “ all I can tell you is he’s on his way”

Food was good quality. However the chip portions were small and so we're the kebabs.

Brilliant service great hot food

Excellent food and service, as always.

Wow ordered 2x burger and chips at 4.42pm it’s 6.30 now I’m still waiting!! Called the restaurant at 6pm to be told it was on its way 30 mins later it still hasn’t arrived!! Very poor service and was clearly lied to and fobbed off on the phone

First time ordering from Gainsborough grill, and won’t be the last! Great food and fat delivery. The food was still hot even in corringham.

Arrived early, burger, chips and onion rings. Nicely cooked, juicy burger.

Nice and juicy burger, tasty chips and onion rings. Highly recommend

Ordered kebab and bottle of pop £13 and I kept been told , 10-15 mins every time I called , and by 11 pm the driver didn't show up very disappointed

Really good food. The best chips from a take out that I’ve had in age. Burger was nice and juicy. Really good food!

This is our favourite takeaway, the food is addictive, especially the BBQ pizza. However, their delivery is terrible. Delivery usually takes at least half an hour to an hour and half later than the estimated delivery time. This time we ordered in advance estimating a delay again but delivery appears to be getting longer every time and we waited over 2 hours. Really love the food, but the delivery definitely puts us off ordering often.

Another great meal from Gainsborough grill, thanks guys. We ordered a takeaway for NYE and I have to say as usual it was delicious, piping hot and on time. The pizzas are amazing, we ordered a 16” pizza which was huge and had lots of topping on for only £10:99 half the cost of Pizza Hut. We also had doner kebabs which I have to say it was the best kebab I have had in years lots of salad and doner meat really tasty. Highly recommend.

Excellent food was great delivered on time would highly recommend

They missed the cheese on the chips but that's no major worry for me. Other then that. The food was great and it arrived on time. Everyone enjoyed.

Food was absolutely amazing! Arrived hot and we live in Kexby just outside Gainsbourgh. Delivery driver was very polite a bit shocked I gave him a £3 tip as we paid online! It’s Christmas 🎄 be kind !! Ordered donner kebab, chips & cheese and large pizza yumm!! Went down a treat with us all! Definitely recommend 5****

very nice food, thank you for being open at such a late hour

Never had a problem yet, decent food

2hr waiting late and dry Shane as we always use here and left food reviews previously

Very late, would accept lateness on a weekend but not midweek

When we ordered, delivery time said 35 mins, which soon changed to an hour (fairly normal) but it came significantly later. Chips were cold, soggy -and the kebab was not the best. Would not come back

Ordered large. Pathetic portion size, id have expected more in a medium. Food was very greasy. Disgusting given the cost. Won’t be coming back

I ordered at 5:40 it’s 8 and I’ve still not got my food this is a disgrace and simply I’m fuming I was looking forward to a pizza but no this company has failed to get my food here on time

Ordered the food for 4.30 and it arrived at 3.15. Far too early and only accepted as the weather was bad and area difficult to get to for the driver. But really not happy with delivery time.

It says it’s delivered but we haven’t received it

Order arrived after midnight my daughter was hungry and didn’t fancy eating by then.

Over 2 hours and 15 mins late, Once ticket processed I could not find a way to get a Refund, I want a refund please.

Terrible for delivery, waited over an hour and half for food, just eat told me food was on the way, then changed to delayed, called the restaurant they had the worst excuses,

Was absolutely scrumptious. Many thanks

Only the onion rings were a bit soggy but the rest of the food was very good, Delivery driver was very nice and got my food to me on time even though I'm very out of the way, Good service and good delivery

Awesome as usual. Never had a bad meal. Always ready when I am ready to collect. Thank you 😊

60 minutes late and still not here not good at all I’d rather have my money back than the food my children wanted pizza and now there asleep it’s just a waste of time and money I’d like a refund

Great food, huge portions. Delivery driver was very polite and on time. Many thanks

Took 90mins to arrive I live five mins away!!! Wasn't a big order either, 1 kebab and 3 milkshakes won't be ordering from here again!!

The food was cold on arrival, and took 2.5 hours to arrive despite a 35-55minute estimate. I called a few times for an update and was told every time the food was on its way. Such a shame as the food here is lovely if it arrives quickly and freshly. Charlotte.

Missed 2 1.5 litre bottles of Fanta and pepsi

Tasted great but unfortunately got order wrong

Food was great, handle the fairly large order of mine well, arrived a few minutes into the range of expected time with the food still hot. All in all a solid service

Normally no issues! Today there were issues and the gentlemen (not as though he acted as though) spoke in the most disgusting manner and should be ashamed of himself! Will never go there again!

Whoever was answering the phone needs to learn how to speak to people properly. Only ordered a 12 inch margarita pizza and waited 2 hours for it, drove down to the shop and the guy was as rude in person as he was over the phone. No apology, nothing, kept telling me before I’d drove down that ‘it’ll just be another 15 minutes’, and whilst I was at the shop he was feeding the same lies to other people and just claiming that they were busy. Get that they might’ve been busy but could at least be honest with people rather than telling them that their food is coming in a few minutes still 2 hours after they placed their order. Think google would remove my review if I used honest words to describe the meatball who runs the place

Best I’ve ever had!!! Absolutely gorgeous!! Garlic bread with cheese and mushrooms and a donner kebab. 👌 Shame I don’t live round here I’m only visiting.

Still not received it and no updates

Food took an hour and 20 mins to arrive and was delivered later than estimated time

When the food arrived it was cold and had to be reheated which was then not enjoyable so was a waste of money.

Tried for the first time , couple of chicken shish and chips. Chicken nicely cooked and good chips,chilli sauce with a kick😋😋 but the salad or lack of it was a disappointment

Cold and got the wrong order and had to go back to get it changed. Chips were cold and so was kebab

It won’t let me put any more than 5 minutes on just eat, but I ordered the food at 8:40pm, it was scheduled to come at 9:30pm, it actually came at 10:20pm. I tried to ask for my money back, and they said no because they gave me a free item to make up for it, they did not give me a free item. The food got here and it was lukewarm, I didn’t even end up eating the chips as they tasted like cardboard.

waited over an hour. Food was also cold :(

Now they are back on track, the best in Gainsborough.

Great delivery time but food was terrible, first off all meat was undercooked and cold, second off all was missing the salad that i ordered, terrible. For paying nearly £16 absolute disgrace

spider in my orinon rings so never order from here again cos it is very poor hygiene that it has put me of my whole order

Find a spider in the onion rings

Food wasn’t nice, chips were cold

Absolutely shocking... advertise buy one get one free pizza and just get one!!!.... so almost £30 for poxy pizza and side salad!!!!!!!!!! Fuming!! .. and to speak to them and have no apology... just feel for driver delivering inadequate orders!!!!!!!!!

Lovely delivery driver, food early and hot, pizza burger was absolutely amazing

Normally a good kebab but this time they got my order wrong and instead of chicken shish and lamb doner got a chicken and lamb shish. I would normally be ok with this mistake but the chunks of lamb were disgusting and inedible. As a result will never go back which is a shame