Franco Manca Cardiff in Cardiff

Another great visit to Franco Manca Cardiff. We came on Friday night with friends and, as always, received a very warm welcome from Izzy, who seated us quickly and made sure we had everything we needed. Ronny looked after us brilliantly - he was attentive and friendly throughout and nothing was too much trouble for him. The food was excellent; I had the Favourite which I highly recommend. We’ll definitely be back again soon.

Amazing experience at Franco Manca! The food was delicious as always, but what really made the difference was the outstanding service. Tai, our waiter, was absolutely brilliant — friendly, attentive, and very professional. Highly recommended

Fantastic meal tonight, great food and atmosphere.Brilliantly looked after by Izzy and Ronny, thanks alot guys.

Great service from Ronny! Food was enjoyable. Over all a lovely evening thanks to Ronny!

Fast and friendly service, food also was very tasty, highly recommended.

Ana was a fantastic host who provided incredible service to me and my partner. The food was immaculate and very reasonably priced. Management really looks after their customers. I would definitely recommend this place to family and friends! Kind regards from Benny & Lulu x

One of the best pizzas I've ever had in my life, I highly recommend it. We ordered number 4 and number 8 on the menu.

the pizza was amazing, sourdough so good for you as well and the food was brought very quickly. overall really happy with the restaurant.

Food was great and was brought very quick. It's very nice if you want good but not too expensive food.

Very good service, very attentive and friendly. The food is good. Ronny attended to us and is very friendly.

Fab place, great service from Ronny

Lovely food and great service, would recommend

Pizza has always been our favourite, but this was our first time trying sourdough pizza. We had three different ones, and they were all delicious. The salads were super fresh too, with really tasty dressing. Definitely a place we would come back to.

Food was amazing and servers were very helpful and kind, including our server Tai!

Best pizza in Cardiff every staff member is amazing the chefs are unreal we are regulars from the barbers 💪🏼❤️

We had dinner two consecutive days because the food was very good and the managers, both Ana and Israel, were very attentive and friendly.

Yummy food and super friendly service from Ronny!

Delicious food and incredible service! Thank you Ronny!🍕🥂

Lovely evening, our server Ronny was fantastic! Food was beautiful, will certainly come again.

Pizza and sharing platter were delicious. The waiter - Ronny - was a delight, welcoming, attentive, friendly. Worth a visit.

Lovely pizza and great environment for dinner. Ronny was our server and took great care

Ronny was a great server, attended to all of our needs. The food was great and atmosphere was wonderful.

Amazing food and felt incredibly welcome by our server Ronny!

Ronny was excellent. Very welcoming

Great food, ronny gave amazing service

Lovely spot in Cardiff. Beautiful pizza and great service from Ronnie.

Tasty dishes and good cocktails! The ambiance was nice, though it got a bit too loud at times. Still, the quality of food made it more than worth it.

We came in without a reservation and were seated in the most uncomfortable spot — crammed behind the cashier, which already felt like a red flag, especially as other walk-in customers were given actual choices. We were completely ignored for nearly 20 minutes while staff walked around and tended to every other table but ours. Not once did anyone ask if we were ready to order or how our food was once it finally arrived — again, something they did do for everyone else. We couldn’t help but notice we were the only people of color in the restaurant, and I am visibly Muslim (hijabi). The difference in treatment was hard to ignore. When the bill came, we asked to have the service charge removed since we received no service. The staff member suddenly acted confused, tried to dance around the request, and refused to take it off. It felt dismissive and disrespectful. I don’t write reviews like this often, but this felt necessary. If you're looking for a welcoming, inclusive place with decent service — this isn't it.

Thank you Lucy, Ronnie and Jack, lovely service and lovely food xxx

Lucy was a great server and gave us amazing service even though we were a big table.

Lucy our server was amazing and the food was excellent 👌

The only thing good was the food, the staff was kinda racist and rude

Amazing food and lovely service from Tai and Israel

Franco Manca is the best, delicious pizza, great friendly service and Ronny really made the evening! The tiramisu is so light 😋

Very good place to eat pizza in Cardiff, great service and good pizzas, if you don't speak English, ideal because they speak Spanish.

Brilliant night, if you're there you want Ronny serving you. What a hero.

Unreal pizza. Ronny needs a rise too. Top service

I had a fantastic experience thanks to Israel and Tai. The pizza was super good and the service was even better. Thank you guys and I'm sure I will see you soon.

Best pizzeria in Cardiff . Taiwo lovely service, best we’ve had so far ! . Been here a few times l! Would recommend to anyone!

We were with the two of us and had a vegan special and a meat special. There was hardly any filling on the pizzas. No taste, mostly dry sourdough. A disappointment.

The atmosphere was nice. The staff are fantastic. The pizza crust could have been a little bit more crispy. The flavours were good. If the wine is fresh then it's good but sometimes it's yesterday's wine and a little bit oxidized. I would go back.

Thoroughly enjoyable evening spent at Franco manca. Big thanks to Sanjana for great service

It’s was disappointing experience, I excited to order from Franco as it’s a famous and delicious Italian restaurant, but it ended up with late delivered ,cold food and tasteless not what I expecting for.

super speedy service and the most delicious pizzas we’ve had in cardiff. very friendly and efficient servers, especially our waiter Ronny!

Service from Ronny was incredible and so was the food.

Came here for dinner with my boyfriend. Walked in and was greeted by a staff member who said he was the only waiter in and we needed to wait. Once seated he came over and stood over my boyfriend to the point where my boyfriend had to ask do you want us to say our drinks order first? Once food arrived no one even came and asked if everything was okay. He took our order and even that was wrong. The table next to us asked if they could order drinks and he said he was the only waiter in and they needed to wait, they got up and walked out. Overall awful experience with rude and unhelpful staff who make you feel bad for like an inconvenience for even coming in.

Our experience at Franco Manca Cardiff was truly disappointing. After placing our order, we waited over 30 minutes with no sign of our food and no communication from the staff. When I eventually approached the counter to ask about our pizza, I was told - without apology - that the kitchen had missed the ticket. What followed was a masterclass in indifference. I spoke to two members of staff, neither of whom showed the slightest concern or offered any acknowledgment of the delay. When the pizza finally arrived, it was simply dropped at our table without a word. Still no apology. No recognition of the inconvenience. To top it off, there was no cutlery on the table - we had to ask for it, and again, were met with the same disinterested attitude. The food may be decent, but the service is frankly appalling. The lack of care or courtesy from the staff made for a thoroughly unpleasant dining experience. I wouldn’t recommend this restaurant to anyone. There are plenty of places in Cardiff where you’ll be treated with basic respect and hospitality - sadly, this isn’t one of them.

Booked for 25 people without any problem. Considering how many of us there were, the food came out to us quickly and everyone ate together. Couldn't fault the service, friendly, welcoming and attentive. Thanks.

I don't often review but I felt I had to share after dining there tonight. We were a party of 24. Peak time booking on a Friday night. We (the party) all work in hospitality from the kitchen to bar and everything in between. This restaurant delivered in every aspect. I am not a fan of pizza. The other menu choices were simple but so good. I loved the open kitchen POV so you could watch everything being made. I chose the pesto chicken and goats cheese salad with walnuts. It's all my favourite things wrapped up in a salad 20/10. The service was impeccable. Fantastic server (very polite young lady wearing the most fantastic pair of glasses) The food was delicious, it did not disappoint. The wait time for food was short despite how busy the restaurant and staff were. I will definitely be back very soon. 100% recommend.

The perfect pizza chain, great food, prices and wonderful service! I’d like to mention how lovely our waiter Tai was, and a saxophonist I hear ;) also the best gluten free pizza easily

Ronny our server was brilliant! Thanks for a great birthday dinner! Xx

The pizzas were delicious and service was great, thanks Ronny

We were served by Ronny, our service was 10/10. We will definitely be coming again :)

I really liked the food and atmosphere and especially the service, thanks Ronny

Ronny is a great server, made us feel welcome on a girls night out

Lovely evening! Had an amazing, special anniversary here and the service from Tai was great! Very kind and welcoming

Really great evening, Tai was super friendly and professional and food came very promptly!

Service, food and drinks were stunning! Ronny was lovely and really attentive, I’ll definitely be back. Thanks for a lovely evening

The food was very tasty, and the staff Ronny were welcoming and looked after us very well.

Lovely atmosphere & staff. and lovely food 10/10 recommend.

Ronny was very helpful and a lovely server. Will definitely be back :)

Great for a casual night, tasty thin pizza and dips. Friendly staff Tai was very attentive and polite. Left feeling satisfied but not carb stupor!

We loved the food and the service by Tai! 5 star for him!🎉

The food and service was really great by Tai💯

First time at Franco Manca's. Was given a table by the window, it was wiped clean for me, but I was left with a soaking wet table. I ended up drying it all off myself with a few napkins. Picky? Maybe....but the restaurant was clearly not busy and it was an obvious issue I was left with. That said the pizza was really really nice.

Looked nice but didn't taste of much. Good service.

Love this place & very fairly priced.

Super wooow, lovely food , lovely place , cozy restaurant

We enjoyed a truly excellent pizza here - both the quality and taste were outstanding. The ingredients seemed fresh, the dough was perfectly baked, and overall the food was absolutely convincing. Unfortunately, the service spoiled the positive impression. As soon as our plates were cleared, we were immediately brought the bill without asking, even though our glasses were still filled. Since we wanted to stay seated for a moment, a short time later another employee asked us in a provocative way what else we wanted - even though we had no further request. Shortly afterwards, a third person came with the card reader and expected immediate payment. At this point the restaurant was about two-thirds full, so it was by no means overcrowded. A relaxed visit to a restaurant should look different. It's a shame, because the food would have been a clear reason to come back.

Really lovely food and staff. Both pizzas were fantastic and the garlic dip is well worth it! Super speedy service which was perfect for us. Reasonably priced and would definitely recommend.

Great food and a lovely experience. Sanjana made us feel very welcome and made sure we had everything we needed. Very happy!

Nice place for a meal! Very good pizzas.. affordable, very good service

Very nice. Very reasonable. Good portions. Sunday evening got 2 free tirmisu. Highly recommend as cheap but good food. Hour later pissing from my bum. Take it as you will

Food is good yet service is terrible. Visited with a friend and witnessed multiple staff members going for a smoke break together infront of the establishment- these were quite clearly all servers/hosts. Restaurant was very full and this seemingly left just one waitress that had to serve everyone. We waited over 10 minutes for our plates to be collected and even longer for the bill. Would not recommend.

Thank you Rowan, for excellent service and great food! Very busy after the rugby, but you would not know from the attention of the staff and quality of the food. Recommended

Lucy was a great host. Would recommend the lemocello. Best pizza in town.

Ronnie is the best waiter I've ever had. True gent and has a 6th sense for our needs. What a guy, probably gonna ask him to be my best man. My parents love him. Damn

Great experience through italian food and culture. Special mention for our kind and welcome waitress Sanjana❤

Our server, Sanjana, was really accommodating.

Sanjana our server was a great help

Great service by the waiter(Sanjana)

Ronnie made the night for us, made an absolutely fabulous atmosphere Highly recommend

Had to wait a few weeks for the high of this amazing service to settle, went for a last minute meal and was sat even though we were a little late. But this did not change the amazing energy and all round vibe of our host, Ronny gave amazing service and hospitality joking around with us a few times and making the experience all round fun and freeing. The food was top tier as usual and I will definitely be returning

No wait for a table despite having no booking, drinks and food came out within 10 mins of ordering. We had Tai as our waiter he was super friendly, polite and set a fun vibe!!

We had a great time, had great food (little wait and brilliant service) and had Tai as our waiter- he was very lovely!!!

The Franco’s favourite was almost as fantastic as our server Rowan! Who also pointed out I don’t need to come to Cardiff as a Franco’s is now open in Plymouth 🥳

Tai was lovely ! Excellent service would recommend

Sanjana was lovely great food too

Had an amazing night. Our server Ronny was so lovely. Service was great and food was amazing. Will defo be coming back again!

Really lovely service from Sanjans this evening!! Perfect food and atmosphere for Valentine’s Day!

Great place, tasty food. Sanjana was lovely.

Food was amazing, quick and friendly service from our waitress Sanjana. Would recommend !!

The food was lovely and the restaurant has an amazing atmosphere. You can see into the kitchen making it a homely experience.

Such a lovely night with great pizza and lovely service from Sanjana :))

Food was nice but sat by the open door on a rather cold night. Asked to move and then felt like a burden with the staff being very short with us. Why is the front door open on a cold February night?

Been dining at Franco Manca since the early days in Brixton Market and while it's 'grown up' into a big chain, it hasn't changed too much. Cheap but perfect pizza, limited menu options, wine in tumblers, cutlery and oils on the table etc. The tiny toilet cubicles don't feel overly inclusive. When heavily pregnant or just of larger stature they can be hard to use!

Great food, honestly really happy to go there, me and my friends enjoyed our time there as things was going well until at the end by the time we had to leave, one of the staff said somebody have over paid and we were on a rush to get our train, unfortunately the staff there was not prepared and didn't try to help us alittle that made us lost some time,You would think they would have some system in place to keep track of what peopal are ordeing, specially big groups, Yes I know they are busy and have a job to do and I understand that, maybe we should have told them sorry we in the rush and then they probably would have helped, and if so, that is our fault, I hope they will improve on this in the future and try to avoid this happening again thank you and have a lovely day.

Tai was so helpful and so nice. Really liked the service. Thanks Tai🫶🏻

Food was lovely, our waiter Ronny was great! A very pleasant evening :)

Lovely restaurant and brilliant food. Special mention to Ronny who was lovely, and very welcoming. Ronny was very friendly and extremely helpful, he was very attentive too. Brilliant visit.