Based on 794 opinions finded in 3 websites
Based on 794 opinions finded in 3 websites
Opinions
I nearly always have the food delivered and sometimes it can take a while but it's always worth the wait. Excellent quality food, fresh, tasty, colourful and delicious. Can't fault Chef Zhong at Fortune Cookies!
Andy T . 2021-08-09
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Ordered for our friends last Saturday, banquet was on time, hot, meal was delicious, packed in a box with plenty of packing and the food was as good as a restaurant, many thanks to the staff at fortune cookie
gaynorbeattie2333333 . 2021-05-22
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Really good food Can recommend the Sweet & Sour Chicken Balls 👍 Staff helpful & friendly too. Staff friendly .....
Lynne D . 2020-10-30
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We LOVE fortune cookie Chiense! It’s the best chinese we’ve ever tasted. We actually travel 30/40 mins each time to eat there. It’s so worth it!
CharlBee1 . 2020-08-08
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The food is amazing the service is amazing. I orderd when my local takeaway was closed and have used here ever since portions are huge the food is delicious I'd eat here every night of I could wanting to just order rather than cook. Delivery longer at weekends but thats expected and well worth the wait. Great sel2ction of food and great value highly reccomend
Richard C . 2019-11-18
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These guys really care about the quality of the food they make. Bear in mind that Chef Zhong gain his experience in a fine dining restaurant in China and this could be the reason why his food tastes so delicious. Helen, his wife, always takes my order with care, making sure nothing is overlooked. Always a pleasure to order Chinese from chef Zhong and Helen. Highly recommended!
Leonard_MKT . 2019-02-08
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Service is lovely. You can ask for your meal to be delivered to you. The food is fresh and tasty. The portions are large. One of the 3 best takeaways in Queensferry. Besides, I am vegan and there's a lot of choice for me and for vegetarians as well.
Scintillia . 2019-01-06
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We use this Takeaway most months, every time we think it can’t get any better but it does, portion sizes and huge with excellent value for money.
238jamieb . 2018-12-22
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Recently ordered food for delivery. The wait time was very reasonable especially with how busy they were. The food is amazing now they are under new management. Lovely friendly service and will be happy to answer any question with regards to ingredients ECT. Definately recommend.
760barbara . 2018-09-17
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If you want real chips go to the forfune cookie. Also does deliveries. Nice chinese meals as well. Good service as well.
Gwenda J . 2018-09-10
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Had a really nice Cantonese style Sweet & Sour Chicken, Salt & Pepper Chicken wings, fried rice and chips plenty of food to share, delicious and hot. Girl on desk was very friendly and professional. Would go there again. 👍
Paula P . 2018-08-24
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This place is now selling noodle boxes I have the vermicelli one it was really tasty and good value will deffo have one again but will order before as it did take a long time the curry sauce and prawn crackers were really nice aswell. A lot cheaper than wok and go!!!!
Ma15pop . 2017-11-21
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我们住在shotton, 朋友推荐我们来这个中餐外卖,果然是个不错的选择,星期一的时候点了餐,30分钟就送到了,而且食物很热,可能他们周一不是很忙吧。食物也很可口,特别是prawn toast,很大份。我妈喜欢chicken blackbean sauce dish 还有chicken mushroom。 spicy noodle box是我的最爱。肯定会再来的。谢谢!
152873 . 2017-05-03
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Pensé que sería agradable para tratar a mi madre a un buen Chino en Fortune Cookies por el Día de la madre, MAL ERROR. Esperé 45 minutos, decidí llamar para averiguar si el orden era que me dijeron que tardarían más de 15 minutos. Entonces recibí una llamada de China diciendo que no tenía patatas fritas. Entonces recibimos otra llamada de teléfono después de terminar la primera diciendo que no tenía pan de gambas, que significa el 50% de la orden no estaba disponible, que yo ya había pagado por el pago con tarjeta. El personal no parecía ofrecer disculpas o algo porque de los problemas de este orden había causado, no pedir de nuevo.
E2124NAkatied . 2017-03-26
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Not keen on the food here, never see many people using this place always seems quiet, when going in and waiting seems cold and uninviting only been here once
paulatitley . 2016-09-14
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I use this takeaway often and never found fault. I often have food delivered to my home and this is a speedy service. The food is always hot.
608AlanW . 2016-07-26
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Just had a some lovely food,it was hot,and plenty of ithighly reccomend and definatly will be using again :)
Tea H . 2016-06-25
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Very nice food, my favourite chinese
Callum . 2016-06-10
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The food we had was good but they sent the wrong chicken dish.
Helen . 2016-06-05
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Food took 1 hour and 15 minutes, called take away after 50 minutes and was told it was on its way but did not arrive until 25 mins after. Chicken was very salty on the satay we had.
Rachel . 2016-06-04
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Prawn crackers were coated in grease and the spare ribs in plum sauce were just a plum sauce soup with bones in it
Hannah . 2016-05-26
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We order from here quite a bit and the food is always hot and well cooked. Delivery service is excellent and always quick
getawaymenorca . 2016-04-25
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Excellent bar did not get my prawns crackers
Jade . 2016-03-26
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Superb Shane I didn't receive prawn crackers but that's not a big issue food was perfect thanks
Rob . 2016-03-23
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just wondering where my order is?
Chantelle . 2016-03-20
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Excellent service with prompt and friendly delivery man as always
Cheryl . 2016-03-16
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Really nice and delivered on time
Linda . 2016-03-12
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Excellent once again, best food in town.
Wayne . 2016-03-10
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The food was hot and tasty, very very nice.
Sharron . 2016-03-09
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Awful!! Everything was overcooked and dry! A complete waste of money
Hayley . 2016-03-07
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Lovely take away quick delivery and food was delicious
Jennifer . 2016-03-05
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Excellent as always can never fault the food from here portions are massive which is good
Dale . 2016-02-27
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Received beef instead of chicken
Harvey . 2016-02-24
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Food was delicious. Worth waiting for
Louise . 2016-02-21
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food was cold , the driver was rude the food was late , couldn't get through on the phone not the first time i have had problems with this takeaway will defiantly be the last time i order from them as all they would offer me is a free side dish the next time i placed an order , thank goodness for just eat chat line
Beckie . 2016-02-20
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Crispy lamb was chewy, fried rice was claggy and nearly black with the amount of soy sauce in it, chicken skewers were dry, tough and overcooked. Chips were hard and only luke warm, curry sauce could have plugged a pot hole, meat spring rolls were empty and the Thai green curry was mixed meat and not the chicken that we'd asked for. We waited an hour to be this disappointed. So, our first time ordering from here will also be our last.
Lisa . 2016-02-14
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We ordered fortune cookies but they weren't in the bag when we received our order
Dean . 2016-02-14
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chips were dry and cold, the chicken nuggets tasted like plastic, veg curry had hardly any decent veg in and the chicken in the black bean sauce was cheap and nasty. Delivery time was good but the quality of food was a disgrace.
Emma . 2016-02-13
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Absolutely brilliant as always, we always get great food and speedy delivery. A+ rating from us
Graham . 2016-02-10
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Excellent quality and quick delivery
Kearton . 2016-02-07
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Awesome. Fast delivery. Food was brilliant. 10/10 would do again
Ash . 2016-02-01
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Excellent food and delivery service as always
61 . 2016-01-25
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The satay chicken was awful. Really salty
Clare . 2016-01-24
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Very poor quality food and delivery time. The chips were of the oven variety and the rest of the order was so salty it was difficult to decipher between each dish - I certainly will not be ordering from this "Chinese" again and will be advising friends to avoid also
Hayley . 2016-01-24
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Beautiful food and delivered 15mins earlier than expected! Will definatley be ordering from here again!
Gemma . 2016-01-17
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Good quality. Delivery time very long. Courtesy call to say it would be late would have been nice
Andrew . 2016-01-16
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I stupidly ignored other reviews stating long time for delivery... After 2 hours waiting it finally arrived (I only live 2 miles away). The food was cold. I really recommend not using them, there are plenty more good chinese restaurants in the area, I made the mistake of trying these once but never again
Ryan . 2016-01-14
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ALWAYS ORDER FROM HERE SALT AND PEPPER CHICKEN IS AMAZE
Faye . 2016-01-14
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Order placed at 6.30 finally arrived 25 to 9. it was promised for 7.05 ???
Phyllis . 2016-01-14
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Eat from here regularly, love it, great food, great service A+ from me
Graham . 2016-01-13
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Food wasn't nice had weird taste to it waste of money chips burnt to a crisp only thing that tasted alright was Spring rolls delivered on time though
Miss . 2016-01-02
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Food was nice but was cold and it was 45 minutes late
Danielle . 2016-01-02
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Really nice meal,hot and plenty of it
Rosie . 2015-12-31
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Order was an hour late, had to phone up twice, and then some of order was missing. Delivery man was unhelpful, said nothing he could do
Megan . 2015-12-27
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Food is usually good but today the chicken wasn't as good didn't smell or taste right so I didn't eat it. The rice was nice tho.
Rachel . 2015-12-27
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Food was OK but took 1.5 hours to get here.
Darren . 2015-12-19
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Food was good and delivered on time but chips could have been warmer than they were
Simon . 2015-12-18
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Absolutely delicious! Have been here before but first time ordering on just eat. Additional notes were read (to not put fish on the seaweed), which was good as some places would overlook this. They certainly don't skimp on meat/tofu. Will order again
Lucy . 2015-12-07
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From out of town. Read reviews on here. All spot on. Great service and food gorgeous!
Mike . 2015-12-06
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Always good service and great food
Sarah . 2015-11-21
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Food was great as usual. Missed bottle of pop off order but was delivered within 10 minutes. No hassle. Very satisfied
Andrew . 2015-11-19
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Great meal again...nicest Chinese in the area, not a bad scran yet!
Sian . 2015-11-14
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Very. Good and quick delivery service
Stacey . 2015-11-08
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Food was really good but I ordered food for 8pm and it came at quarter past 7 which was fine for my but my family weren't getting home until 8 so food was cold when they got home
Stacey . 2015-11-06
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Family of 5 all loved their food! Chow Meins are gorgeous & Singapore Vermicelli is amazing....highly recommended. On time & great value, will definitely order from here again
Sian . 2015-10-30
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Food was horrible an they missed out food an the gravy was dead sweet
Avena . 2015-10-21
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Lovely food and quick delivery only let down, for the 2nd time they put gravy on a meal we asked for none. Highly recommend.
Wayne . 2015-10-16
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Turned up freezing cold with seaweed missing. (Which was paid for) Maybe delivery driver stopped on the way and ate my seaweed, still waiting to see if they send another one but the point was to eat it with my meal not on it's own so I'm not happy. Won't be using again.
Jayne . 2015-10-14
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So nice ! Will be ordering from here again!
Sarah . 2015-10-10
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Everytime I order from fortune cookies! The food has been excellent, the delivery has been excellent and the service excellent.. top stars for all :)
Stephen . 2015-10-10
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I asked for all meals without veg, they finally arrived 25 minutes late with veg, the food tasted cold and cheap, do not recommend
Kieran . 2015-10-09
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Great again. Food arrived in 30 mins (was predicted 45 mins). Hot and tasty. Will order again.
Chris . 2015-10-03
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Always great food, delivered with a smile! Love the new noodle boxes
Rebecca . 2015-10-02
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Excellent food especially the spicey soup
Steve . 2015-10-02
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Great delivery, fantastic food, well recommended
Telford . 2015-10-01
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Food was good. Delivery was 20min late..... But it is Saturday night. Forgot my 2l bottle of Pepsi so annoying.
Ashley . 2015-09-19
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Food was lovely but did take 40min longer than stated delivery time.
Natasha . 2015-09-19
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Food was no good I will not feed it to my dog so I will be not coming back
Jack . 2015-09-17
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Fantastic service. Arrived 15 minutes after ordering my food. And beautiful food. Would definitely order from them again.
Iain . 2015-09-12
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Quick delivery but mistake in order, and generally awful food. 0/10 would not eat again.
Tomasz . 2015-09-03
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Ordered from here before and everything was fine until this order. 2 items missing and when asked received disappointing customer service. Items wrong on app to menu. Sort this out as this was a nightmare this time around.
Nicola . 2015-09-02
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They left an item off the order and the driver wasn't in the least bit bothered. Gave me the money back for the item but it left us short so we had to cook something to make it up, which kind of defeats the object of ordering takeaway. Won't be ordering from them again
John . 2015-08-30
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Terrible food, my curry was gluppy and tasteless. The fried rice was dry and tasteless. The crispy duck was fatty, dry, rubbery and again tasteless. The cucumber and spring onions that came with the dish were not fresh. The only good to come from this experience was the delivery time, which was very prompt (he was polite and the lack of quality to the food was not his fault ). Also the free prawn crackers were nice, but I won't order again until I've heard the standard of food has improved.
Mike . 2015-08-29
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Food arrived on time, was hot, and very tasty. Will order again.
Chris . 2015-08-26
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We always order from Fortune Cookie. Delivery is always on time, and the meals are suburb. Nice touch with the free wings, and prawn crackers. A***
Allison . 2015-08-21
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always used to order from here. haven't for a while so not sure if they have new chefs or new owners but the food was awful!! food was tastless and didn't taste fresh..like it had been heated up in a microwave. really disappointed
Emma . 2015-08-21
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Placed order via Just Eat. Restaurant accepted the order and provided estimated delivery time. Order didn't show up. Rang the restaurant 30mins after due time. Restaurant told us that printer ran out of paper so they didn't know what we wanted. When I asked if I could just give him the order over the phone as we had already paid, he said no and said I needed to contact Just Eat for a refund! Really poor, won't use them again.
John . 2015-08-07
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Nice food, delivery was earlier than expected.
Nicole . 2015-07-20
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Doesnt even deserve one star on the food quality was absolutley vile, shouldnt even be selling that.
Lisa . 2015-07-19
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Food was lovely, just took forever and was later than the time given
Danielle . 2015-07-17
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The person who I spoke to was rude, they said they had a glitch with just eat app which basically meant when you purchase a set meal, you get to choose a main meal as part of it. The glitch is that you can pick what side you want but the takeaway man told you can't because rice is already included on the meal set. He told me there was a fee to pay to change this and his boss won't. I then advised his boss should pay it to prevent future mix ups but he refused. Never will I order fir this Chinese again.
Chrissy . 2015-07-15
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Nice food will definitely use again thanks
Elwyn . 2015-07-12
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Food turned up 50 minutes late, the food was mushy and rewarmed through even though they had said it had been remade. An absolutely abysmal eating experience which blatantly only caterers for people with no taste buds or no tongue. I will not be eating from here again.
Sarah . 2015-07-05
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Prawn toast was a little greasy but everything else was fine
Jordan . 2015-07-01
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It was lovly will order again thanku
Dawn . 2015-06-27
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Salt & pepper chips were cold, chicken Cantonese and the rice were barely warm, and the prawn crackers were stale, this is normally my fave Chinese but if it happens again I won't be returning.. Wasting my money on a poor quality meal which the dog will be eating
Cheryl . 2015-06-26
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food is good and hot on arrival but this is my second order from fortune cookie that they have sent incomplete. Very disappointing not to receive full order!!!
Jason . 2015-06-20
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Small portion of half chips half rice! I had to share mine as my son was still hungry :(
Gill . 2015-06-19
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Food was good and delivery time was within the estimated time. However, and this may seem a small thing, the prawn crackers that I paid for in the order did not come. The delivery man refunded me out of his own pocket
Darren . 2015-06-14
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Great meal can't fault it at all thanks
Lisa . 2015-06-06
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128 Opinions
Food was bland. Not worth £28! Crispy seaweed not crispy stuck together no taste. Spring rolls crispy soggy inside. Chicken noodles and vegetable noodles tasteless and the beef shechuan tough. The worst Chinese meal ever. Will not be going back. Avoid.
curryduckribsricepeppersoupprawnfriedmeatchickenFood was bland. Not worth £28! Crispy seaweed not crispy stuck together no taste. Spring rolls crispy soggy inside. Chicken noodles and vegetable noodles tasteless and the beef shechuan tough. The worst Chinese meal ever. Will not be going back. Avoid.
curryduckribsricepeppersoupprawnfriedmeatchicken