Firehouse Takeaway in Lancaster

Order from here tonight on there app at 20.20 got confirmation food would be delivered by 21.20 food never arrived checked the app and said order had been cancelled but they have taken the money from my account. Rang the shop and said they close at 11 but stop taking orders at 20.00 asked why my order was excepted then and they say they can’t deliver as the cooks go home at 20.00 and won’t refund just get abuse from them on the phone absolutely ridiculous!!!! Should be able to rate 0 stars!!!!

We ordered on just eat and it said it was in Morecambe. We had to travel to pick this up and the door was locked. Dog dirt outside the door. The meal wasn't ready and when we eventually got home with it the chips were missing a mint sauce was missing and 2 bottles of Pepsi. Just eat managed to get in touch and they would only refund us the 2 bottles of Pepsi. The food was inedible I wouldn't give it to a dog. Waste of time and money. They need shutting down. Should be able to rate them no stars