Eastern Promise in Hyndburn

This staff is so rude and moody

Was in the area and looking for summat to eat. Reluctantly decided to try this place as the other joints were further away. Saw their special offers menu. Ordered chicken curry which came with 2 rotis, salad and chutney. He said give me 10 minutes... There were 3 guys in the shop together who had a largish order. And another guy. I was expecting it to be less than 10 minutes as the curry was already (on display) made and just needed heating. But it just dragged on and on... I browsed their entire menu, browsed all the food and drinks they had on display. I watched those 3 guys eat some starter course of samosas and pakoras. I watched about 4 to 5 other people come in, place orders and some got their food served and left. Most were orders for rotis or naans... so the chef could have sorted out my 2 rotis while he was making theirs.... I got fed up and waited outside for a good few minutes. I then sat inside the shop for a few minutes... I then decided to go check on my car as wasn't sure it was parked in a good area... crossed the road, up the hill and back... Good few minutes... Still food wasn't ready. By now the 3 guys who had long finished their starters were stopping about, looking tired and worn of patience.... They got their big order and left... Another guy got served then finally my curry was served.... I think he charged 50p less then what I saw on the menu. Not sure if this was a mistake or 'compensation' for the long wait but it wasn't enough either way because I didn't even get an apology for what took ages... Oh the food... The curry came in a little plastic tub not a foil tin so it lost its heat quickly and had to be re-reheated... The curry masala was like a home made one, quite thick, splodgy texture... not bad but not great either... The chicken wasnt fresh-fresh it had started to turn brown. The chunks were OK mostly edible. The chutney was alright. The salad was fresh enough. The rotis were big enough, but looked like not much care was taken when they were rolled out as they were not exactly round. The portion size was enough to fill one person so price wise it's not too bad. But I wouldn't want to go through that long wait for a take away...

Customers are a burden over here they’re very moody and look annoyed at you from the moment you walk through the door, they take your order and then make you wait an hour without any updates, just completely ignore you standing there. Nice guys 👎

Probably one of the worst customer service I have received, rude staffs, cold food and missing parts of the food. Waste of my money! I would not recommend and go back there ever.

Great food at reasonable prices.

Food was cold and waited over an hour, wouldn’t recommend- having to heat up now 😔

food was absolutely shocking … save your time and money and go to the corner shop for a pizza instead … would of been a improvement.

Good fresh food made while you wait...

Not what I was expecting for a curry the size was appalling for the price 2 mouthfuls and it’s gone I defo won’t be going back need to sort there portions out

Prices gone up and quantity is gone down...

Kebab rolls all the way!!! Fresh and filling.

Had the chicken kebab roll with chips. Freshly made tasty food.

Best takeaway in Accrington bar none, Great prices, Great tasty food and realistic prices, give it a try, you won't be disappointed!!

Authentic tasty food. Lots of choice and reasonably priced too. You can't go wrong with this place 👌😋

Delicious 😋 food highly recommended.

Try Sahads takeaway much better

Ordered a doner kebab and what I got instead was a box of mayonnaise with a side of doner kebab. I can't tell you if the doner was any good because I couldn't taste any meat. Went straight into the bin. Won't be ordering from here again.

Really good for kebab rolls. Good size naans and always made freshly. Only downside is it will take a bit longer to make when it's busy. Normally collection time is around 20 mins at least but food is to a god standard. Prices are very reasonable as well.

Less than 0 stars if it were possible. Rude staff, absolutely non-existent Customer service skills. Food is always mostly delayed. On other occasions, food seems not to be fresh and possibly prepared days earlier. Definitely would not recommend.

Excellent Kebab rolls! very filling, i always have a large kebab roll..and the Currys are very good as well..

I've always loved their food, but somehow today I found a beard hair in my kebab roll right on my lettuce, how horrid. 😑 I collapsed instantly lmao.

Tried the curry was delicious ☺️

Ordered food then four more people came in and each one was served and left before me...... All of them were Asian. Talk about look after your own

Excellent food very clean shop fresh food served

There kebabs are mouth watering and tried veg samosa today 🤤 x

Excellent Kebab Rolls. Good Price 👍

Kabab rolls are okay, but hygiene could be better

Always fresh tasty food that is cheap for the quality heartily recommended

Ok food only tried the once as we were passing

wow grilled chicken is fantastic especially with garlic herb butter and caramelized onions

Monday night special for us as a group of friends. Quality food and quality service.

Hello I just like all the food and especially the kebab it's a 5 star rate for i'll be honest with you everyone

Kebab Rolls from this place are just amazing, the chutney's are brilliant and compliment the meat and the naan bread so well. The staff are always friendly and delivery is always prompt.