Domino's Pizza in East Lothian

Absolutely shocking service, food is stone cold, only nice thing about it was the dips! Pizzas clearly been left lying, wedges again stone cold, chicken strips again cold, got cookies for my 4 year old as well for treat… just as well my kid has terminator teeth to crunch through a bit… even she couldn’t eat it! (Pic is the 1’s left as nobody wants them)

The staff in the first instance picked the phone up and put it back down again. Eventually when I did get through the said they didn’t have time to take orders on the phone and just to go on line. Probably the same amount of time it would take to place the order. Not the best when your driving home from work (had free of course). I went to the caprice instead which is family and they were more than happy to take my order and will continue from now on.

Dominos pizza is normally pretty reliable but this branch is a mess. First time we ordered, we were waiting an hour and a half and when we called to ask where the food was, the staff got angry with us, not the other way around. Second time, they rang abruptly to cancel our order saying they had no drivers - but not before 45 mins had passed and all the other takeout places in time had closed. They didn’t even apologise or offer a discount as a make good. Between the rude staff, poor customer service and terrible organisation, this branch is a mess. Stay well clear and give your take away money to one of the many small businesses in the area.

Woeful delivery service. Take your money then cannot provide service. When I called the premises, they could not have cared less. A disgrace!

Have been waiting nearly two hours for an order- no discount or offer for another pizza for free. Very disappointed won’t be ordering again