Creative Cakes & Cupcakes in Leeds

I had ordered a cake for my sons 21st in November. always ordered from creative cakes previously and never had a problem. This time unfortunately Pat was in hospital so could not deliver. I was told night before by her daughter this was the case and was told I would get my £60 deposit back that day so sent bank details , she was extremely sorry….after many messages to and fro I am still waiting and its now January for my deposit. . Now my messages are being ignored completely, was told by daughter Pat is on the mend and was meant to be out of hospital before Christmas. At least don’t ignore my messages. All I want is my money back for the goods that were not delivered. Is that so bad? I had to find and pay for another cake within a day, terrible customer experience. Don’t order or you’ll be scammed