Based on 774 opinions finded in 3 websites
Based on 774 opinions finded in 3 websites
Nº 67 in 221 in Ashfield
Opinions
Luvly cuppa!... and one of the Costa tasty butter mince pies after a good walk into town. Lovely refreshment drink and food. And a touch of kind hospitality for the days day . And an exceptionally very nice clean smart inside fresh air clean and good Costa style decor ... excellent ! And tops polite patient service as I waited for my app taking a long time to wake up. Excellent 5 stars definitely today Wed 16th October 4pm, to staff on duty and who keeps this cafe so nice good ! ...nice tuneful cheering audio too. Many thanks. Good cheer for tough days. Thanks to staff and Costa.
David Moore . 2024-10-16
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half of the drink spilt and bag wet through
Andrew . 2024-09-14
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The staff are amazing at this costa so friendly ,always welcome you. They always know wot I have nd wouldn't go anywhere else thankyou guys x
Jane Heathcote . 2024-09-06
MORE AT Google
When ever we go in Staff very pleasant and helpful and is always clean and tables soon cleared and cleaned ready for the next customer
Helen Oddy . 2024-08-25
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Nicest staff in any Costa I’ve ever been 2. Heather and Adam make it feel like you’re in a local cafe where they treat everyone like friends or family. I’ve been in so many times and they’re always the same. Made my Monday seeing how lovely they are to everyone.
Active Release Therapy . 2024-08-19
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This is the best Costa I've ever been in for the staff alone. The manager is always out on the front line ans is gregarious, funny, friendly. Best service in Sutton and certainly in the Costa brand. The down side is the appearance of the store but that's certainly not their fault. It's always really busy now too, it wasn't like that a year or so ago. Glad to see they're doing well.
Adam “Barnabus” Banford . 2024-08-14
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the cappuccino froth was so dissipated that it was just half filled cup with milk and burnt coffee. This was one of the worst coffee's I have had from a Costa. I won't be ordering again
Anntonia . 2024-08-05
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It arrived hot, quick and tasted amazing 😋
Penny . 2024-06-29
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Doesn’t look much from outside but service, quality and atmosphere inside is on message with the Costa brand values.
Ian Mills . 2024-06-21
MORE AT Google
Arrived very late and freezing cold. I live a 5 minute walk from the store there is no reason food shouldn't be hot.
Lisa . 2024-06-16
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Always a good experience at Costa. Lovely drinks and food. I always order a large soya cinnamon bun latte and a cookie or rocky road and it’s always amazing. Love how you can add a note as I always ask if mine can be made extra hot. Lovely staff who sometimes reply to my note I leave.highly Recommend. Good value for money and always arrives on time.
Kirsty . 2024-05-21
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Food stone cold. Cold drink half empty??? Took so long since placing order to the food being delivered. Really disappointed
Stacey . 2024-05-11
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white hot chocolate taste like warm milk. never been white hot choclate
Jasmine . 2024-04-05
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Was melted frappes and no straws food was edible
Caitlin . 2024-04-05
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Delivered to the wrong address AGAIN- sort out your locations on your map JustEat
tori . 2024-03-01
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drivers had delivered cold drinks and was spilt all over
freya . 2024-01-15
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Staff were friendly and knowledgeable about allergens. Pity the whole of Sutton-in-Ashfield is so run down and especially around this area as visiting this place isn't a pleasure. But once inside it's great and a far cry to the dump surrounding it.
Chris Foster . 2023-12-31
MORE AT Google
Order arrived on time. Was very disappointed in the standard of the festive toastie the bread was only half toasted on one side furthermore the content was awful there was bacon but literally no turkey no stuffing and a very huge lack of content that was hard to pass as a anything resembling what should have been inside. Very poor quality and a total waste of money.
jane . 2023-12-08
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No where did it state which drink was the different milk for allergy purposes, very poor!
Natalie . 2023-11-24
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Had a regular hot chocolate as a part of my order it was only just about half full when it arrived to my door, there was no sign of spillage either so they hadn’t filled it as they should have, the muffin I had was very dry and seemed as though it had been sat in the display unit for some time, shame, that used to be my go to costa.
Lauren . 2023-11-03
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Hot chocolate only half full despite paying for a large.
Alana . 2023-10-28
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As soon as we walked in the staff were really friendly and welcoming. Was fantastic service
Natalie Crisp . 2023-10-17
MORE AT Google
Excellent all hot and order correct
jane . 2023-10-13
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It never got delivered he just drove around without calling to help find the address
Kya . 2023-08-26
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Always great customer service 11 out of ten thanks Simon
Simon . 2023-08-21
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My drinks were spilling and leaking.
M . 2023-08-02
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Food is often very dry,definitely not fresh food. I often get my coffee first, and much later, my food arrives
sheff_uk . 2023-08-01
MORE AT Google
The bubble tea was awful no taste it was not good I'm never ordering from here
Jake . 2023-07-24
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As always Costa is 100% happy... what more is there to say. what I will say is I have never ordered online ever, no takeaways or pizza this is the first time. And I am very impressed My coffee was still hot and the gentleman that came to the door was nice. I will be ordering again.
stefan . 2023-07-10
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I have ordered it to the wrong address
Nathan . 2023-06-03
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Great staff and Devine Coffee as always.
TheDuke117 . 2023-06-02
MORE AT Google
All good, hot drinks and all order correct. Delivery lady was a bit blunt and rude not looking up from phone once. Even whist handing over order and nearly dropped the lot despite this she still continued to look at floor whist on phone.. because she was more interested in her conversation on her phone.
jane . 2023-06-01
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I only had 2 sausages in my cob and was terribly handled
Aleah . 2023-05-20
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One of the best costa in Sutton in ashfield.
Paula McCrossan . 2023-05-15
MORE AT Google
I didn’t get my order number 24 sywell close
Angel . 2023-04-29
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Absolutely fabulous staff so friendly
Barry Castledine . 2023-04-27
MORE AT Google
Half order missing rang the sutton in ashfield store to he greeted with a rude Karen type person eouldnt buy from here again the mansfirld store are 10 times better !
Beckie . 2023-04-13
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Ok for a quick stop off and refreshments.
Mandy Bacon . 2023-04-02
MORE AT Google
Great fast delivery. All items arrived hot and fresh. Only problem was cup with coffee in was very flimsy and lid popped off when removing it from holder
jane . 2023-03-31
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Lovely warm, friendly service from the lady that was working
Azhar Bashir . 2023-03-25
MORE AT Google
Unable to eat delivery driver thrown in bin
Miss . 2023-03-08
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It came very cold ,cob was hard,l won't buy again
Maxine . 2023-02-28
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Food and drinks were never delivered-driver spilled the drinks so said he would cancel the order, so I could place a new order. He set the order to delivered on my account! I never received ANY of my order. And I’m still waiting on a response if I can get a refund!
Heather . 2023-02-14
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Not recieved order despite it saying it’s been delivered. If my food does turn up it will be cold and spoilt
Stacey . 2023-01-25
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Great coffee and delivery when dispatched. However took over 1 hour to get here.
Luke . 2023-01-12
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This order says it has been delivered. BUT I HAVE NOT RECIEVED THIS ORDER. PLEASE TELL ME WHERE IT IS
Kelly . 2022-12-24
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It used to be a pub denmans bottoms if I remember correctly. Hmm had few entertaining wknds in there then. So glad costa didn’t alter the outside so much and also glad it was not knocked down. Do so like Costa a good British company good coffee chocolate twists too nom nom
C M . 2022-12-21
MORE AT Google
Ordered a tuna panini, they sent a tomato and pesto one
aaron . 2022-12-14
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Food freezing and delivery time kept going up and up they must have made food well in advance of driver getting to store
Rachael . 2022-12-11
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I ordered near closing time but all items arrived correctly and great service
jane . 2022-12-02
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Ordered a vegetarian toastie (brie and cranberry) and was sent a brie and bacon panini. Not good service and a waste of food
Hayley . 2022-11-12
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Ordered a mocha. There wasn’t any coffee in it and overall it tasted like Tesco instant hot chocolate…
1.5 KG . 2022-10-29
MORE AT Google
Everything good, forgot my straw though
Taela-Mae . 2022-10-05
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Can not say I'm happy with the service as I ordered a drink, toasty and muffin said it would arrive between 10:45 and 11:05 never received any of it, ended up getting a refund for what I've ordered, and went somewhere else.
Connie . 2022-09-30
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The staff are always friendly & never take themselves to seriously. When the staff are serving you they always do it with a smile on there faces. The manager always knows how to organise her team on the evidence I have seen. In a morning this Costa does get very busy. They are very good at cleaning the tables. Disabled friendly. This Costa is among the best in the middle of Nottinghamshire
Dean “SportyDeano” Hursthouse . 2022-09-14
MORE AT Google
Ordered once and got wrong one sent them had to reorder to get my actual delivery for things to be missing
Jamie . 2022-09-04
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My drink was spilt everywhere all over in the bag spoke to driver and he refused take back
Annmarie . 2022-08-25
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Good Coffee, friendly staff and clean toilets!
Patrice Brandt . 2022-08-01
MORE AT Google
Food was good just a little stale
Rebecca . 2022-07-25
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My Banana Bread was inedible, it was completely stale.
Gemma . 2022-07-18
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Amazing driver very polite made my day!
Beth . 2022-07-16
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Great coffee liked the new Brazilian blend
trevor eden . 2022-07-12
MORE AT Google
Was missing an item, and swapped another item for something neither of us liked. The munchie muffin was vile. Ham and cheese toastie was burnt and too hard to bite. After spending over £30 on an order I expect it to be somewhat nice 🤷🏻♀️
Laura . 2022-07-10
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Super friendly staff, lovely relaxed atmosphere when you walk in! Very quick in making orders even when they are extremely busy! Thanks again! (:
Danielle Needham . 2022-07-08
MORE AT Google
I came to Costa in Sutton-in-Ashfield this afternoon around 3:30pm. One lady stood out to me, her name began with a B. I'm hoping you can find out who she is so she can get the recognition she deserves. She was lovely when I was ordering. Chatting to my daughter and letting her pay etc. But when my friends baby knocked her drink all over herself, table, chairs and floor she was so reassuring and made her feel so much better. She cleaned it up straight away and got her a fresh drink. I don't write reviews but the lady deserves such a big thank you!
Danielle Leivers . 2022-07-05
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THEY DELIVERED TO THE WRONG HOUSE AND THEN LEFT
max . 2022-07-01
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Lovely place. Great staff and always good service
G SxXx . 2022-06-22
MORE AT Google
Wasn't happy with what came at all, no notes or anything all looked the same so everyone got the wrong order
Ethan . 2022-06-17
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This is a pleasant cafe with well spaced tables and modern decor. I only went in for a coffee so my rating is based simply on that and the friendly service l received There is wheelchair access and facilities and nearby parking
Melanie Jackson. . 2022-06-07
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I got a different cake than I ordered. I ordered the jubilee one but was given the passion fruit one. I have an intolerance to the passion fruit so this was a waste of money
Stacey . 2022-06-02
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Lovely friendly staff and good coffee and cake
Caroline Cutts . 2022-06-01
MORE AT Google
Great customer service would highly recommend your service and driver to anyone
Emma . 2022-05-27
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Wrong order given. Would really like my order
Jessica . 2022-05-18
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The frappe that we ordered wasn’t the salted caramel one but the chocolate brownie one?!
Stacey . 2022-05-07
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Coffee was half in the bag, making my pastry wet and half ruined. There was no leaflet for me to scan on my phone to get my free beans on the app
Stacey . 2022-04-24
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Nice and clean nice and hot coffee
Paul Elliker . 2022-04-22
MORE AT Google
Lovely. Will order again. Thank you
Heather . 2022-04-17
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Great customer service at this Costa, they are so welcoming and chatty. The coffee was delicious as usual. Excellence comes as standard 👌
Sharon Collins . 2022-04-17
MORE AT Google
Family and I enjoyed this order. Thank you. Will order again 🙂
Heather . 2022-04-16
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Ordered costa and saying the bloke was on a bike, it came really quick!
Ryan . 2022-03-31
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I’m leaving this review from another order I received from here. As you can have a terrible service and orders cancelled on you and no option to review. Total time wasters and no communication surrounding order. Avoid. Just eat are no better as they don’t give you many options as to where the order might be, just generic answers.
Kayleigh . 2022-03-29
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My drink has coffee in which I requested it not to have it in
Georgia . 2022-03-21
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Great drinks as always. Maybe could have been slightly hotter but it's nothing that can't be fixed and what do you expect on a 5 min journey.
Zoe . 2022-03-20
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The iced latte was half spilt and made the cob cold and wet
Stacey . 2022-03-19
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Lovely thank you. Will order again. 🙂
Heather . 2022-03-14
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Lovely. Will order again soon. The best lattes! etc. Enjoyed by family. Thank you. 🙂
Heather . 2022-03-12
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All the food and drink was good however there was a cheese and ham toast missing
Chienelle . 2022-03-11
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Lovely. And high quality as usual. Enjoyed by me and family. thank you. 🙂 Will order again.
Heather . 2022-03-11
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I was missing waffles and an aero hot chocolate. They missed 2/3 items!
aaron . 2022-02-27
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Joke can't even find place we order here all the time
Tracey . 2022-02-27
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Good coffee and good food, what more could I ask for
Christopher . 2022-02-27
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Lovely. Will order again thank you 🙂
Heather . 2022-02-15
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Really nicely done inside with great staff, well worth a sit down.
Alan Hughes . 2022-02-05
MORE AT Google
Lovely as always. Enjoyed by family. Thank you. Keep up the great work! 🙂
Heather . 2022-01-27
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Missing coffee…… even though everything else was ok. Wish you would stop putting cakes in same bag as hot drinks. Could not contact direct to explain missing item. So have reported for a refund through just eat
jane . 2022-01-26
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The food was of normal Costa quality which I enjoy Sadly a mistake was made and coffee placed in my coffee-free belgian chocolate frappe. The store manager was apologetic when I contacted and offered a way in which to make ammends so I can't fault service on this side. Just saddly means for now I continue to crave my Belgian chocolate drink as the coffee one I can't have.
rebecca . 2022-01-21
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Wonderful as always. Thank you. Will order again. 🙂
Heather . 2022-01-19
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Lovely. Will order again thank you 🙂
Heather . 2022-01-17
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No delivery code again this is beyond a joke how are you meant to get beans if they dont send you the delivery qi code
Sammi . 2022-01-15
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Half cup of mocha and no flake or marshmallows in hot chocolate
Ian . 2022-01-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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264 Opinions
FANTASTIC FOOD. Great Customer Service. Very Polite. Very Happy Customers. If the Customers are Happy that shows everything is Fantastic here. 5 STARS.