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4.4

Based on 775 opinions finded in 3 websites

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Nº 66 in 221 in Ashfield

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecakecoffee

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Very fast and efficient service 😁 and the drinks were delicious 👌

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Kerry . 2024-11-24

MORE AT Just Eat

This is the far best costa I come across great staff nd manager always cheerful nd friendly also very welcoming. So missing them as normally go for the morning coffee after work . But not been for awhile do to food poisoning from some were else.

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Jane Heathcote . 2024-11-08

MORE AT Google

Luvly cuppa!... and one of the Costa tasty butter mince pies after a good walk into town. Lovely refreshment drink and food. And a touch of kind hospitality for the days day . And an exceptionally very nice clean smart inside fresh air clean and good Costa style decor ... excellent ! And tops polite patient service as I waited for my app taking a long time to wake up. Excellent 5 stars definitely today Wed 16th October 4pm, to staff on duty and who keeps this cafe so nice good ! ...nice tuneful cheering audio too. Many thanks. Good cheer for tough days. Thanks to staff and Costa.

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David Moore . 2024-10-16

MORE AT Google

half of the drink spilt and bag wet through

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Andrew . 2024-09-14

MORE AT Just Eat

When ever we go in Staff very pleasant and helpful and is always clean and tables soon cleared and cleaned ready for the next customer

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Helen Oddy . 2024-08-25

MORE AT Google

Nicest staff in any Costa I’ve ever been 2. Heather and Adam make it feel like you’re in a local cafe where they treat everyone like friends or family. I’ve been in so many times and they’re always the same. Made my Monday seeing how lovely they are to everyone.

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Active Release Therapy . 2024-08-19

MORE AT Google

This is the best Costa I've ever been in for the staff alone. The manager is always out on the front line ans is gregarious, funny, friendly. Best service in Sutton and certainly in the Costa brand. The down side is the appearance of the store but that's certainly not their fault. It's always really busy now too, it wasn't like that a year or so ago. Glad to see they're doing well.

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Adam “Barnabus” Banford . 2024-08-14

MORE AT Google

the cappuccino froth was so dissipated that it was just half filled cup with milk and burnt coffee. This was one of the worst coffee's I have had from a Costa. I won't be ordering again

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Anntonia . 2024-08-05

MORE AT Just Eat

It arrived hot, quick and tasted amazing 😋

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Penny . 2024-06-29

MORE AT Just Eat

Doesn’t look much from outside but service, quality and atmosphere inside is on message with the Costa brand values.

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Ian Mills . 2024-06-21

MORE AT Google

Arrived very late and freezing cold. I live a 5 minute walk from the store there is no reason food shouldn't be hot.

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Lisa . 2024-06-16

MORE AT Just Eat

Always a good experience at Costa. Lovely drinks and food. I always order a large soya cinnamon bun latte and a cookie or rocky road and it’s always amazing. Love how you can add a note as I always ask if mine can be made extra hot. Lovely staff who sometimes reply to my note I leave.highly Recommend. Good value for money and always arrives on time.

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Kirsty . 2024-05-21

MORE AT Just Eat

Food stone cold. Cold drink half empty??? Took so long since placing order to the food being delivered. Really disappointed

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Stacey . 2024-05-11

MORE AT Just Eat

Was melted frappes and no straws food was edible

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Caitlin . 2024-04-05

MORE AT Just Eat

white hot chocolate taste like warm milk. never been white hot choclate

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Jasmine . 2024-04-05

MORE AT Just Eat

Delivered to the wrong address AGAIN- sort out your locations on your map JustEat

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tori . 2024-03-01

MORE AT Just Eat

drivers had delivered cold drinks and was spilt all over

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freya . 2024-01-15

MORE AT Just Eat

Staff were friendly and knowledgeable about allergens. Pity the whole of Sutton-in-Ashfield is so run down and especially around this area as visiting this place isn't a pleasure. But once inside it's great and a far cry to the dump surrounding it.

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Chris Foster . 2023-12-31

MORE AT Google

Order arrived on time. Was very disappointed in the standard of the festive toastie the bread was only half toasted on one side furthermore the content was awful there was bacon but literally no turkey no stuffing and a very huge lack of content that was hard to pass as a anything resembling what should have been inside. Very poor quality and a total waste of money.

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jane . 2023-12-08

MORE AT Just Eat

No where did it state which drink was the different milk for allergy purposes, very poor!

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Natalie . 2023-11-24

MORE AT Just Eat

Had a regular hot chocolate as a part of my order it was only just about half full when it arrived to my door, there was no sign of spillage either so they hadn’t filled it as they should have, the muffin I had was very dry and seemed as though it had been sat in the display unit for some time, shame, that used to be my go to costa.

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Lauren . 2023-11-03

MORE AT Just Eat

Hot chocolate only half full despite paying for a large.

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Alana . 2023-10-28

MORE AT Just Eat

As soon as we walked in the staff were really friendly and welcoming. Was fantastic service

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Natalie Crisp . 2023-10-17

MORE AT Google

Excellent all hot and order correct

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jane . 2023-10-13

MORE AT Just Eat

It never got delivered he just drove around without calling to help find the address

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Kya . 2023-08-26

MORE AT Just Eat

Always great customer service 11 out of ten thanks Simon

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Simon . 2023-08-21

MORE AT Just Eat

My drinks were spilling and leaking.

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M . 2023-08-02

MORE AT Just Eat

Food is often very dry,definitely not fresh food. I often get my coffee first, and much later, my food arrives

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sheff_uk . 2023-08-01

MORE AT Google

The bubble tea was awful no taste it was not good I'm never ordering from here

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Jake . 2023-07-24

MORE AT Just Eat

As always Costa is 100% happy... what more is there to say. what I will say is I have never ordered online ever, no takeaways or pizza this is the first time. And I am very impressed My coffee was still hot and the gentleman that came to the door was nice. I will be ordering again.

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stefan . 2023-07-10

MORE AT Just Eat

I have ordered it to the wrong address

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Nathan . 2023-06-03

MORE AT Just Eat

Great staff and Devine Coffee as always.

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TheDuke117 . 2023-06-02

MORE AT Google

All good, hot drinks and all order correct. Delivery lady was a bit blunt and rude not looking up from phone once. Even whist handing over order and nearly dropped the lot despite this she still continued to look at floor whist on phone.. because she was more interested in her conversation on her phone.

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jane . 2023-06-01

MORE AT Just Eat

I only had 2 sausages in my cob and was terribly handled

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Aleah . 2023-05-20

MORE AT Just Eat

One of the best costa in Sutton in ashfield.

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Paula McCrossan . 2023-05-15

MORE AT Google

I didn’t get my order number 24 sywell close

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Angel . 2023-04-29

MORE AT Just Eat

Absolutely fabulous staff so friendly

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Barry Castledine . 2023-04-27

MORE AT Google

Half order missing rang the sutton in ashfield store to he greeted with a rude Karen type person eouldnt buy from here again the mansfirld store are 10 times better !

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Beckie . 2023-04-13

MORE AT Just Eat

Ok for a quick stop off and refreshments.

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Mandy Bacon . 2023-04-02

MORE AT Google

Great fast delivery. All items arrived hot and fresh. Only problem was cup with coffee in was very flimsy and lid popped off when removing it from holder

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jane . 2023-03-31

MORE AT Just Eat

Lovely warm, friendly service from the lady that was working

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Azhar Bashir . 2023-03-25

MORE AT Google

Unable to eat delivery driver thrown in bin

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Miss . 2023-03-08

MORE AT Just Eat

It came very cold ,cob was hard,l won't buy again

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Maxine . 2023-02-28

MORE AT Just Eat

Food and drinks were never delivered-driver spilled the drinks so said he would cancel the order, so I could place a new order. He set the order to delivered on my account! I never received ANY of my order. And I’m still waiting on a response if I can get a refund!

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Heather . 2023-02-14

MORE AT Just Eat

Not recieved order despite it saying it’s been delivered. If my food does turn up it will be cold and spoilt

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Stacey . 2023-01-25

MORE AT Just Eat

Great coffee and delivery when dispatched. However took over 1 hour to get here.

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Luke . 2023-01-12

MORE AT Just Eat

This order says it has been delivered. BUT I HAVE NOT RECIEVED THIS ORDER. PLEASE TELL ME WHERE IT IS

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Kelly . 2022-12-24

MORE AT Just Eat

It used to be a pub denmans bottoms if I remember correctly. Hmm had few entertaining wknds in there then. So glad costa didn’t alter the outside so much and also glad it was not knocked down. Do so like Costa a good British company good coffee chocolate twists too nom nom

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C M . 2022-12-21

MORE AT Google

Ordered a tuna panini, they sent a tomato and pesto one

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aaron . 2022-12-14

MORE AT Just Eat

Food freezing and delivery time kept going up and up they must have made food well in advance of driver getting to store

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Rachael . 2022-12-11

MORE AT Just Eat

I ordered near closing time but all items arrived correctly and great service

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jane . 2022-12-02

MORE AT Just Eat

Ordered a vegetarian toastie (brie and cranberry) and was sent a brie and bacon panini. Not good service and a waste of food

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Hayley . 2022-11-12

MORE AT Just Eat

Ordered a mocha. There wasn’t any coffee in it and overall it tasted like Tesco instant hot chocolate…

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1.5 KG . 2022-10-29

MORE AT Google

Everything good, forgot my straw though

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Taela-Mae . 2022-10-05

MORE AT Just Eat

Can not say I'm happy with the service as I ordered a drink, toasty and muffin said it would arrive between 10:45 and 11:05 never received any of it, ended up getting a refund for what I've ordered, and went somewhere else.

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Connie . 2022-09-30

MORE AT Just Eat

The staff are always friendly & never take themselves to seriously. When the staff are serving you they always do it with a smile on there faces. The manager always knows how to organise her team on the evidence I have seen. In a morning this Costa does get very busy. They are very good at cleaning the tables. Disabled friendly. This Costa is among the best in the middle of Nottinghamshire

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Dean “SportyDeano” Hursthouse . 2022-09-14

MORE AT Google

Ordered once and got wrong one sent them had to reorder to get my actual delivery for things to be missing

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Jamie . 2022-09-04

MORE AT Just Eat

My drink was spilt everywhere all over in the bag spoke to driver and he refused take back

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Annmarie . 2022-08-25

MORE AT Just Eat

Good Coffee, friendly staff and clean toilets!

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Patrice Brandt . 2022-08-01

MORE AT Google

Food was good just a little stale

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Rebecca . 2022-07-25

MORE AT Just Eat

My Banana Bread was inedible, it was completely stale.

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Gemma . 2022-07-18

MORE AT Just Eat

Amazing driver very polite made my day!

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Beth . 2022-07-16

MORE AT Just Eat

Great coffee liked the new Brazilian blend

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trevor eden . 2022-07-12

MORE AT Google

Was missing an item, and swapped another item for something neither of us liked. The munchie muffin was vile. Ham and cheese toastie was burnt and too hard to bite. After spending over £30 on an order I expect it to be somewhat nice 🤷🏻‍♀️

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Laura . 2022-07-10

MORE AT Just Eat

Super friendly staff, lovely relaxed atmosphere when you walk in! Very quick in making orders even when they are extremely busy! Thanks again! (:

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Danielle Needham . 2022-07-08

MORE AT Google

I came to Costa in Sutton-in-Ashfield this afternoon around 3:30pm. One lady stood out to me, her name began with a B. I'm hoping you can find out who she is so she can get the recognition she deserves. She was lovely when I was ordering. Chatting to my daughter and letting her pay etc. But when my friends baby knocked her drink all over herself, table, chairs and floor she was so reassuring and made her feel so much better. She cleaned it up straight away and got her a fresh drink. I don't write reviews but the lady deserves such a big thank you!

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Danielle Leivers . 2022-07-05

MORE AT Google

THEY DELIVERED TO THE WRONG HOUSE AND THEN LEFT

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max . 2022-07-01

MORE AT Just Eat

Lovely place. Great staff and always good service

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G SxXx . 2022-06-22

MORE AT Google

Wasn't happy with what came at all, no notes or anything all looked the same so everyone got the wrong order

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Ethan . 2022-06-17

MORE AT Just Eat

This is a pleasant cafe with well spaced tables and modern decor. I only went in for a coffee so my rating is based simply on that and the friendly service l received There is wheelchair access and facilities and nearby parking

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Melanie Jackson. . 2022-06-07

MORE AT Google

I got a different cake than I ordered. I ordered the jubilee one but was given the passion fruit one. I have an intolerance to the passion fruit so this was a waste of money

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Stacey . 2022-06-02

MORE AT Just Eat

Lovely friendly staff and good coffee and cake

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Caroline Cutts . 2022-06-01

MORE AT Google

Great customer service would highly recommend your service and driver to anyone

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Emma . 2022-05-27

MORE AT Just Eat

Wrong order given. Would really like my order

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Jessica . 2022-05-18

MORE AT Just Eat

The frappe that we ordered wasn’t the salted caramel one but the chocolate brownie one?!

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Stacey . 2022-05-07

MORE AT Just Eat

Coffee was half in the bag, making my pastry wet and half ruined. There was no leaflet for me to scan on my phone to get my free beans on the app

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Stacey . 2022-04-24

MORE AT Just Eat

Nice and clean nice and hot coffee

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Paul Elliker . 2022-04-22

MORE AT Google

Lovely. Will order again. Thank you

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Heather . 2022-04-17

MORE AT Just Eat

Great customer service at this Costa, they are so welcoming and chatty. The coffee was delicious as usual. Excellence comes as standard 👌

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Sharon Collins . 2022-04-17

MORE AT Google

Family and I enjoyed this order. Thank you. Will order again 🙂

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Heather . 2022-04-16

MORE AT Just Eat

Ordered costa and saying the bloke was on a bike, it came really quick!

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Ryan . 2022-03-31

MORE AT Just Eat

I’m leaving this review from another order I received from here. As you can have a terrible service and orders cancelled on you and no option to review. Total time wasters and no communication surrounding order. Avoid. Just eat are no better as they don’t give you many options as to where the order might be, just generic answers.

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Kayleigh . 2022-03-29

MORE AT Just Eat

My drink has coffee in which I requested it not to have it in

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Georgia . 2022-03-21

MORE AT Just Eat

Great drinks as always. Maybe could have been slightly hotter but it's nothing that can't be fixed and what do you expect on a 5 min journey.

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Zoe . 2022-03-20

MORE AT Just Eat

The iced latte was half spilt and made the cob cold and wet

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Stacey . 2022-03-19

MORE AT Just Eat

Lovely thank you. Will order again. 🙂

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Heather . 2022-03-14

MORE AT Just Eat

Lovely. Will order again soon. The best lattes! etc. Enjoyed by family. Thank you. 🙂

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Heather . 2022-03-12

MORE AT Just Eat

Lovely. And high quality as usual. Enjoyed by me and family. thank you. 🙂 Will order again.

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Heather . 2022-03-11

MORE AT Just Eat

All the food and drink was good however there was a cheese and ham toast missing

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Chienelle . 2022-03-11

MORE AT Just Eat

Joke can't even find place we order here all the time

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Tracey . 2022-02-27

MORE AT Just Eat

I was missing waffles and an aero hot chocolate. They missed 2/3 items!

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aaron . 2022-02-27

MORE AT Just Eat

Good coffee and good food, what more could I ask for

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Christopher . 2022-02-27

MORE AT Just Eat

Lovely. Will order again thank you 🙂

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Heather . 2022-02-15

MORE AT Just Eat

Really nicely done inside with great staff, well worth a sit down.

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Alan Hughes . 2022-02-05

MORE AT Google

Lovely as always. Enjoyed by family. Thank you. Keep up the great work! 🙂

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Heather . 2022-01-27

MORE AT Just Eat

Missing coffee…… even though everything else was ok. Wish you would stop putting cakes in same bag as hot drinks. Could not contact direct to explain missing item. So have reported for a refund through just eat

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jane . 2022-01-26

MORE AT Just Eat

The food was of normal Costa quality which I enjoy Sadly a mistake was made and coffee placed in my coffee-free belgian chocolate frappe. The store manager was apologetic when I contacted and offered a way in which to make ammends so I can't fault service on this side. Just saddly means for now I continue to crave my Belgian chocolate drink as the coffee one I can't have.

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rebecca . 2022-01-21

MORE AT Just Eat

Wonderful as always. Thank you. Will order again. 🙂

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Heather . 2022-01-19

MORE AT Just Eat

Lovely. Will order again thank you 🙂

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Heather . 2022-01-17

MORE AT Just Eat

No delivery code again this is beyond a joke how are you meant to get beans if they dont send you the delivery qi code

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Sammi . 2022-01-15

MORE AT Just Eat

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