Costa Coffee in Redcar and Cleveland

Iced tea was awful and blueberry muffin was ok. The seats and tables were dirty.

Although this is a 'standard' Costa coffee shop, we are lucky in Guisborough to have a lovely barista called Claire. She seems to be there every day, she is always so cheerful and she makes everyone feel welcome. She often volunteers to bring your order to your table as well, which is a lovely touch.

Our local Costa in Guisborough is the best in the area infection the best in the country. Staff are really friendly

As always at this shop, a great welcoming and great coffee. This shop is one of the best I've been in throughout the country, keep it up guys and gals your doing fantastic 👏

Excellent coffee and food, service was friendly and quick. Will be back next week when I come back to Guisborough

Great coffee ( mocha is amazing!!) The staff are so friendly and accommodating. Well worth a pop in!!

Nice friendly staff and atmosphere

Staff are more like friends and great for a shopping pit stop

The food is so expensive,,the whole place needs a paint job ,the chairs look so old , can I have a free drink now for telling the truth

A great coffee shop in Guisborough High Street. From the various drinks to snacks you can buy the atmosphere was great. I just wish it was bigger and cheaper as many people say it Costas a fortune. Take for example a cup of hot chocolate 3.50 or a chocolate twist 2.50 for something that can be bought from the baker's cheaper.

Lovely friendly staff and a good latte

Great tea, coffee and snacks. Staff are always friendly. My only complaint is the people who use it as an office. One person on a table for four, and they nurse the same drink for an hour, possibly more.

Shop wasn't too busy and the staff were friendly.had a lovely cup of coffee

Decent little place and friendly staff. Welcoming.

Just fantastic... That's just about it. The foods, drinks and staff are of a tier I have never received from another coffee shop, or any shop for that matter. Tables and floors are consistently clean and I have never had to wait any more than a few minutes for my order, five minutes at most. Really is a fantastic place and certainly a second home of mine, aha

Really nice staff, particularly the lovely barista Sarah. Really chilled and friendly environment.

Slow and not as clean as we would have preferred

Lovely town good service and staff, thank you.

Lovely coffee nice peaceful place to drink

Great coffee as usual for Costa's. Well ventilated and safely spaced tables very reassuring.

Good friendly efficient service

Love this costa coffee in Guisborough always welcoming. Staff are excellent nothing is too much trouble. Atmosphere is great. And they keep it so clean and fresh with no fuss...

Nice relaxed atmosphere, with friendly staff.

Very expensive, and you wait a long time for your coffee ☕

Customer service very good and product up to its excellent standard.

Customer service is brilliant. Manager is very friendly and welcoming and a very nice atmosphere inside

Awesome coffee but the app is useless or getting it was.

Got a hot chocolate, tasted like catpiss. Wouldn't go back .

Lovely staff, very quick service excellent organisation with social distancing. Often use this costa the staff are so nice.

Very friendly and polite staff. Very covid safe environment making it a pleasurable experience

Ahh the beautiful amorous smell of roasted coffees and cheeky slices of aromatic food cant be beaten.

Nice fast service even tho it was busy got a fajita wrap to eat abit over done as was crispy rather than soft still eatable all dome and said it was still nice

You should limit the time people spend on the internet, at times you can't get a seat,

Good friendly service and feel safe

The cutlery and cups aren’t clean and the staff are loud and it wasn’t a pleasant experience

Can't fault Costa, I love it, their staff are friendly, their drinks are lovely, as is all of the food they sell.

Always good for a coffee and cake

Very friendly staff, clean cafe

Exactly what you expect from a Costa. Friendly and helpful staff too.

As ever, the staff at the Guisborough Costa Coffee house were friendly and welcoming and the coffee tasted as good as ever

Typical costa. Overpriced but friendly service. Clean. Always busy

Long coffee spoon and knife are filthy

Seems like a good quality costa all round

Perfect, great atmosphere and very friendly welcoming staff.

Great cappuccino and place to relax after shopping, staff are lovely and friendly

Friendly and efficient service. Comfortable and tidy seating area. Clean and quite well designed toilets (better than Costa's usual standard).

Lovely customer service and great coffee x

Good coffee, good cakes, nice location, bloody noisy

Very nice enjoyable soup friendly staff thank you

Very good service as always very friendly and helpful staff x

Really lovely staff, nothing is ever too much trouble, you may have to wait but it's because they provide the best service to everyone

Lovely friendly staff and a great cup of coffee

Great service and nice open coffee shop!

Best coffee in the world, probably :-) Friendly helpful staff.

Excellent service! Porridge lovely and good cup of coffee pleasant staff! 👌☺

Very slow service, dirty tables, dirty wc.

Not a very busy time of day but none of the staff seemed to be in any hurry to serve and that resulted in excessive queues. As usual good quality but too long a wait.

Usual Costa good tasting coffee. It's frustrating that independent coffee shops can't make a good tasting coffee that doesn't resemble a milky coffee. Costa prices are far too high for both drinks and food but I do like the taste of their coffee.

First class service, girl who took our order and made our drinks (she was on her own till next staff member started) was excellent and wasn't fazed by a queue and made us 3 excellent drinks all to our specifications. Will definitely be back next time we pass through Guisborough.

Really efficient nice atmosphere

Very busy, service slow, left without being served

Great coffee plenty of choice lovely helpful staff

Lovely coffee, lovely staff... what more could you want?!

Was served by two lovely staff who couldn't have been more helpful. Enjoyed the latest addition to the gluten free snacks (nice to find something new) with a very tasty, not too milky cappuccino in very pleasant surroundings.

Costa Coffee is ok but their coffee can vary from place to place I've been in the Costa Coffee in Guisborough where I live and I've been in the one at Newcastle the coffee varies a lot but still a nice cup of coffee

Lovely and clean very friendly and helpful staff x

Staff very helpful carrying my tray to table as I was suffering with my back very cosy atmosphere.

Great coffee extra hot as requested friendly staff

I know it's a coffee shop but I like tea so ordered one,the teapot was disgusting, cracked and very dirty,when I pointed it out it was replaced with a slightly less dirty one,and the tea wasn't that good either.

We had coffee's there 2 days running. Great staff very helpful. Flat for wheelchairs ♿ & great double handled mugs easy to hold 5*

Happy,friendly staff. A relaxing environment. Welcoming and prompt service. A pleasure to shop here.

Really friendly staff, lovely coffee,nice place to enjoy a break

Nothing special and expensive as usual

Nice place, toilets could do with a clean

Must of got the most miserable member of staff possible, she was so NOT full of seasonal cheer.

Great customer service quite shop not to busy.

Best coffee shop in Teesside, whole team are friendly and efficient. Coffee made by James is second to none!😁

Nice coffee and food. sTaff very friendly.

Visited the "new look" Costa in Guisbrough today. It does look bright and clean but now resembles a Cafeteria. The lovely Italian type photos have been replaced by all things "costa" and the lovely comfy sofas are no more...... disappointing to say the least

Staff and coffee always excellent

Warm staff and great coffee, banging start to the day

Lovely pot of tea. Plenty if seating inside. Tables cleared quickly. Clean an tidy

Staff absolutely lovely, said hello when I walked in and goodbye when I left, that personal touch added to a lovely coffee and great place to have my meeting

Absolutely great staff especially Claire Jason Alex lovely food and drinks

Coffee as it should be, hot and freshly brewed

Serves very good coffee, service excellent

Great place to kill time and amazing staff

Pleasant standard costa if a bit dark inside. I find most costas dark.difficult reading the paper unless you are lucky and get a window seat.

Staff excellent, very helpful and friendly, coffee and salted caramel muffin was very nice

A friendly and cosy Costa without the usual bustle found in the busier outlets. Where you're not whisked through ordering and paying like a machine, but have time to decide and chat with the staff. Can get busier during peak times, bit a nice place to come on an evening when it's more sedate.

Friendly staff and good atmosphere. The sort of place to sit with friends and talk about anything that crops up.

probably worst costa coffee i have had. very poor. staff need proper training methinks

Friendly staff but filthy inside. Single toilet and very dirty.

Very nice staff and don't let dog's in,

One of my favourite places to go

Better than the average Costa. Nothing mind-blowing but does what you'd expect. Friendly staff.

Great place for a coffee...the staff are really great,they always greet you with a smile and sometimes a little joke ...

Called in on way back from beach. Staff talking amongst themselves so missed a cappuccino from our order, then they couldn't be bothered asking if wanted chocolate on it or supplying a saucer. No apology. Despite asking for an extra hot one in the order it came standard, so had to go back again...more hot milk added but staff spilt all in the saucer and staff couldn't even be bothered to mop it up! Still no apology....I could put it down to hormones by the pregnant member of staff. (?) Sorry, but much better Costas elsewhere! So I'll give place a miss next time.

Lovely coffee and very friendly staff, just wish Costa was less noisy. The machinery makes such a noise and no other coffee shop does. Always seem to have to shout

Costa in Guisborough is OK, I prefer stokesley branch as they make my soya cappuccino just spot on, Guisborough staff are always over the top with coffee. The table's are always cluttered and staff are distracted and talking all the time.