Based on 85 opinions finded in 2 websites
Based on 85 opinions finded in 2 websites
Nº 105 in 126 in Clackmannanshire
Nº 6 of 9 Chinese in Clackmannanshire
Opinions
I have been going to Chinatown for years. And enjoyed the food. However over the past few months there is a decline in the food. I had chichen fried rice and curry sauce. The chicken was very dry and and the rice was cold , the curry sauce was watered down tasteless. I also ordered King prawn curry ,the prawns were overcooked and rubbery and again the rice was cold and sauce was like soup. Sorry Allan you need up your game . I won't be back
Heather Prentice . 2024-10-18
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Delivery via just eat was quick & friendly - food however was very disappointing & cold. New addition to the menu, don’t bother, disgusting- Rice had a bitter aftertaste - spring rolls were greasy - £16 in the bin - never again!
Louise Cook . 2024-08-15
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Probably my favourite Chinese food in Alloa, the chicken chow mein is really good. Noodles are soft and well seasoned, chicken is tender and has a nice sticky coating of soy sauce. Very close by and never have to wait long on my order. Nice staff, good food, no complaints.
Josh Brown . 2024-07-23
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Got 3 Currys tonight Emptied the currys out of the containers the curry was set like a Cake i could have sliced it . the taste was terrible all 3 went in the Bin £24 for Rubbish will never be back.
Billy Allan . 2024-05-12
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Food bland got my order wrong after 3 times I stated my order it still was wrong. Then after a call to sort it out it took 1 hour 25 minutes then it was cold. When I asked to pay by card it didn't work at my home. Then had to pay by card to the app and was charged.50p extra . I eventually got my money back for the mistake but it's took from 20.30 until now 22.50 . The only thing I can say is the delivery drivers were absolutely ok . If you order from this please please check everything before you send it say that's it . Not good enough for the price of the food. Stephen.... I don't recommend anything from this shop
Stephen Nicol . 2024-03-25
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Cold on delivery and worse food I've eaten in a while
Jennifer Lewis . 2024-01-30
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The food was inedible and ended up in the bin. I suspect I was given leftovers which were cooked to within an inch of their life. Have used this location for many years and always enjoyed it. Never again. Money wasted. Now eating toast with cheese, cooked properly and tasty.
alan986 . 2023-10-29
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9/10 times the food is always brilliant. It is without a doubt, the best Chinese takeaway I’ve ever had. The food is always so tasty. My mum visits from England and every time she is up she always asks if we can order from China Town. That’s when you know the food is good 😂
Amy Platt . 2023-10-11
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Absolutely disgusting. Food delivery half an hour late, over cooked, stone cold and inedible. Phoned to complain and for a refund as not interested in note in the book for freebie on next order. Surprise, surprise no call back !!! Avoid this place, disgraceful customer service !!!! Would give zero out of 5 but doesnt allow
Yvonne L . 2023-08-26
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Ordered at 7 30 finaly diverted at 9.10 . Food cold. And average at best and this is on a Thursday. Go somewhere else!
Neil Williams . 2023-08-08
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Placed an order took 2hrs for delivery and was cold when arrived shocking service won’t order again
Janis Connelly . 2022-12-17
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Delivery time over 1 hour. Chips were cold already. Chicken balls taste and size changed in last 3-4 months. I t was my last time I’ve ordered from them.
Bartosz Baczyński . 2022-10-01
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Great menu, great food and prices
Wee Douglas . 2022-04-05
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Got food with worse’s in it horrible place needs shut down asap. Would never recommend to a dead person. I want compassion!!!
Neeks Xo . 2022-01-09
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There cream of some young guy is amazing try it 😉
Ricky MacDonald . 2021-07-25
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The food was over an hour late from the allied delivery time. It arrived cold, the tubs were damaged / leaking and food was mixing in the bottom of the bag. When I called to speak about it, I was hung up on. Terrible service. Avoid!
Innes Macfadyen . 2021-05-07
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Cold chips, and the food wasn’t nice. Do not recommend.
Joanna Robertson . 2021-04-24
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Tried this place for a change over our usual. Cold chips. Main courses lacking flavour. Won’t be back.
David McC . 2021-04-24
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Had the deep fried chicken with honey chilli sauce it was amazing best Chinese in alloa highly recommend
Nathan Heath . 2021-04-07
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Absolutely fantastic, the chicken curry is wonderful, the chicken is cooked perfectly, and the delivery time is spectacular.
Sam B . 2020-12-26
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4/11/2020. This was our regular takeaway for the last five years. Tonight I was really taken aback by the standard of the food. Greasy not very nice tasting rice. One piece for chicken really brown coloured with a smell off of it. Service poor. Shop looked quite fun down.
Ronnie P . 2020-11-04
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Freindly fast service good food
Elaine Hunter . 2020-10-06
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Like the chicken curry fried rice and good service
Tru Guy . 2020-08-06
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Well mannered staff and the food was absolutely amazing definitely be going back there again
Rikki Gelling . 2020-06-06
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Not my favourite, got a chicken fried rice and found pork init couldn't eat as I don't eat pork 🤨
Elizabeth Aitken . 2020-02-10
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I'm a regular attender of chinatown. Never been disappointed! The bbq pork curry is ace 👌
Arlene Davidson . 2020-01-15
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This is where I usually go to get a Chinese, never had a bad meal but we usually order the same things all the time. Usually we pick it up so can't comment on delivery times.
Stephen Leishman . 2019-12-17
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We ordered our first Just Eat I can honestly say best Chinese I have had for a while.Food was hot and on time.
Kenneth S . 2019-11-23
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Duck was nice but a wee bit dry and missing pancakes. Beef Chow Mein was nice. Chicken Kung Po was a bit heavy on cashew nuts and chicken had this artificial colour but was nice and spicy. Overall OK
Simon Cochrane . 2019-07-22
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Good stuff and good severe from you I will bay from you soon and good
James Cochrane . 2019-04-29
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Placed an online order for delivery, 1st time I have used it, my usual Chinese doesn't take cards over the internet, The chicken fried rice was cold, the curry sauce was gloopy and needed to be heated up with water to sort it out to pour. I also got a munch box foe the kids and I, waste of money it was, EVERYTHING was soggy all because the onions and other stuff was just thrown on the top, I think we would have enjoyed it more if it was crispy, I wouldn't recommend sorry 👎
William Hanaghan . 2019-03-20
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Clearly the people who gave a good rating haven't been to a decent take away.
Darza . 2019-01-06
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Good food would highly recommend
Michelle Johnstone . 2018-12-31
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Excellent food and service can't wait to go back
Rhona Stewart . 2018-12-07
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Been a customer for years; probably the best Chinese takeaway I've used in the UK. Not sure what's going on with the negative reviews that people have left, as that's a million miles away from my experience. Never had a problem; a great bunch of lads.
Dave Skillin . 2018-11-18
MORE AT Google
Great chinese sweet & sour and curry chicken was ace.
sean love . 2018-10-27
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Ordered from just eat, food arrived late and was frozen, have to heat up your takeaway is absolutely shocking, called in to complain and got offered 10% discount on next order, safe to say I won't be ordering again , very disappointed
Stewart Prentice . 2018-10-25
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Dont dont bother . Food is not even suitable for the dog
Lisa Williams . 2018-10-19
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Absolutely amazing! The reviews seem bad but I honestly don't know what they're talking about! I can 100% say that this is my favourite Chinese takeaway. They're quick, the food is hot and you can ask what vegetables you want in your meal. Just fabulous!
Eve H . 2018-07-10
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A beautiful meal delivered within the time given. Really pleasant staff and delivery folk. A joy to do business with. Highly recommended
billanne11 . 2018-05-27
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The worst I’ve ever had anywhere I don’t know what else to say . The only positive was the ribs were average
stephen d . 2018-05-24
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Disgusting!! Order arrived after 1hr 20min dripping in grease and when I call to complain I'm told that's how it's ment to be and they would never refund for that! What a joke don't ever order from here only reason a star is on there at all is so it posts.
fifi30 . 2018-01-06
MORE AT Google
We placed an order at 5.25pm to be delivered at 6.30pm Still no sign at 6.50 so rang them back to be told oh yes he’s just leaving now he will be with you in ten minutes oh well I thought But yes you’ve guessed it at 7.25 still no Chinese so I rang to cancel to be asked oh are you sure you wish to cancel ? The driver can be with you in 15 mins , I’m bloody sure I said Very very poor service indeed Will not be back
NeillynnT . 2017-10-27
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Over 40 minutes late, turned up cold and food was disgusting, a satay with no flavour and a congealed chilli beef, soggy chips and burnt spring rolls topped off with warm cans of juice. First time we’ve ordered from here and will be the last. Shocked and disgusted defo the worst Chinese in the town. Stay away....
George Rennie . 2017-10-21
MORE AT Google
Tried it for the first time and the food was good 😊 and plenty of it give it a try it does home delivery as well
robertf562 . 2017-05-17
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This was my first visit to this takeaway and i was pleasantly surprised with the food i had crab 🦀 and sweet corn soup and a beef curry with fried rice 🍚 it was delicious 😋
robertf562 . 2017-04-10
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Fresh, delicious and fast delivery, would definitely recommend,the best food ever :-)
Kasia Michałowa . 2017-01-12
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Food is good enough, very quickly served! However the day I had went into the shop to pick up food the staff in the back shop were being very loud and swearing. But good is good and served hot.
MitchellK245 . 2016-12-19
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Got a delivery from this establishment, what an absolute joke,the full order wasn't delivered, also half the chicken curry was swimming about the bottom of the bag which made everything else in the bag covered in curry sauce. This is not the 1st time orders have been mixed up from this place .won't be returning if this had just happened on a couple of occasions then maybe you could understand but not on every other occasion. This is an unexceptable way to run a business. Very disappointing
Donna S . 2016-12-04
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Everytime no faults every time hot delivery, every time delicious
Adam Mcneill . 2016-11-27
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I regularly order from China town, I use just eat to order as well as calling to order. Staff on the phone are poilet and helpful on the phone. delivery is always fast, the chicken and mushroom is really nice. Curry sauce is nice. My new fave is the honey chicken ( starter) is delicious. The mini spring rolls are yummy. Would recommend!!!
Nicola B . 2016-09-30
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Never been disappointed with the quality of the food nor their delivery service. The food arrives hot and within a reasonable time frame. Pleasant woman answering phone. My new local takeaway.
Andrea12212 . 2016-08-05
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lovely take away staff very friendly and service is excellent meals are great and plentiful and very tasty.
SengaDick . 2016-06-01
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Buena relación calidad-precio, orden equivocada me llamó y nos trajeron los artículos directamente, me dijeron que ya tenía y me dio una botella de jugo!! No podría quejarme de comida era preciosa
Osar88 . 2016-05-11
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Usada a ALARDEAR acerca de este lugar, pero se ha ido cuesta abajo. Después de años pasados desastre, decidí darle otra ir esta noche. Una hora y 10 min de espera, llamó a preguntar donde la entrega era para que nos dijeran que el conductor...
anderson0293 . 2016-03-03
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Sadly this is the only chinese in my local area on just eat. Long delivery times coupled with below average food make this an easy one to avoid. Have tried several dishes but even the basics fail to impress.
Arron U . 2016-02-29
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Ordered take away to be deliverd. Given a time never turned up. Phoned they said on it way now. 30 mins later it turned up cold. Refused to pay for it. Must have gone to China itself to get it. Think it would have been quicker.
lizzypoo0 . 2016-02-10
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Never go here anymore as it's gone way down hill but with being snowed in and car broken down and no cash in the house we fancied a Chinese and people told us it had got better. As it can be paid by card via justeat we ordered. Food took an hour and a half to arrive (premises is 215 metres away) and was cold and stodgy and is over priced compared to other Chinese in the area.
Etriene . 2016-01-16
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Shocking delivery 1 and a half hours then they get wrong address. 2 hours it turns up after we cancelled. Plenty of other carry outs. Will not go back after years of loyal business.
grumpyclacks . 2015-10-24
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Twice in the last month we have ordered, the first time delivery was 1hour 25 mins and now tonight I had been waiting just under 2hours before cancelling the order! The food was warm the last time we ordered and I get its a weekend but if you say "45mins" for delivery then I would expect to be eating it on the hour. It is totally unacceptable! Two good customers who won't be back.
anderson0293 . 2015-10-17
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I am struggling with words on how to write this. We order from here now and again when my wife demands a Chinese and we have to use just eat.There are days when you can order and it's absolutely fantastic, however there are days when it's dreadful when the food isn't even edible and when you call to complain all you get is abuse.
kaimoffat . 2015-05-22
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We have ordered from this place for years, always been fab food and service but we placed an order last night and it was SHOCKING how we were treated! Our food arrived in perfect time, my partner tried his meal (the lemon chicken which he orders EVERY time we have a chinese) and it tasted as though the sauce was off, very bitter and chemical tasting. We phoned the place to let them know and the chef, or the owner whoever he is, then proceeded to argue with my partner saying his taste buds must be off because he had sold about 10 portions and had no complaints. Eventually he agreed to send a different meal because in his words "there's no point doing another lemon chicken because it will taste exactly the same as the one we sent you". The new meal arrived and we went to give the driver the lemon chicken back so he could let the chef see and the driver completely ignored it, we tried to tell him to take it but he said there's no point because he'll just throw it in the bin without looking anyway.All of that coupled with inedible bits of gristly chicken in my curry, plus I asked for no onions which was also ignored! Absolutely ridiculous, and if we had been treated better we may have given them another chance but that's the last time we'll be ordering from here, avoid this place at all costs!
Louise P . 2014-11-16
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110 Opinions
If this is the best Chinese Alloa can do, not impressed. Lovely reception and friendly service but: Szechuan king prawns was bland, mushy, generic MSG defrosted puree, nothing spicy or authentic about it. Chicken balls were just battered chunks. Dull, tasteless. This ain't Chinatown. Not going back. Sorry.
41 Opinions
Very good food and friendly staff. Good portion size. I strongly recommend!!
61 Opinions
136 Opinions
Coffee is amazing staff is kind and the food is always nice and hot a travel from Stirling to go here better than any were in Stirling.