Castello Italia in Carrickfergus

As always the food was amazing and the staff were outstanding lovely atmosphere and just beautiful as always

Food was amazing as usual. However, when the starter arrived we were given no cutlery, asked for extra butter as well. 5 mins later we had to go and get these ourselves. Shortly after, the waiter came over to see if everything was ok. We hadn’t finished starters at this point. Less than a minute later he arrived back with our mains and was forced down in front of us. No time to finish starter nor allow it to settle before being made to eat our mains.

Visited this place several times both for sit in and take away. Everything is excellent. Food, staff, service. Ice cream is also very good.

Food and service was fantastic. Our waiter was attentive and was great with the kids in our party. The restaurant was a little noisy, but it was a busy Easter weekend. All in all, a great experience and we will return.

Starters and Pizza's were fantastic. Unfortunately their "chips" or really wedges, were undercooked. That was disappointing.

Excellent, fresh food served alongside great service.

Amazing food (best quality around) and always delivered on time, even though my house can be hard to find. The deal is great value and even though I didn’t fill my order quite right, they fixed it for me anyway, without any complaints. Brilliant!

First time in the restaurant last night. Staff were helpful and friendly. Food was first class and great service. Highly recommend. Will deffo go back

high quality food that we love getting as a treat.

Staff were lovely, so friendly and attentive, and the food was superb, Fettuccine Alfredo and Butternut Squash & Sage Risotto were delicious, couldn't recommend it highly enough.

This was our first time visiting and it definitely won’t be our last! Food was absolutely delicious, we had a window table and the views are stunning. Sometimes we forget how beautiful our country is! The service was great, felt like it really was important to the staff that we had a great dining experience. They checked throughout that we were enjoying it and if we needed anything. It was really busy and a great vibe!

My Husband and I dined in the restaurant this evening and we both really enjoyed our meal. John greeted us and we were promptly shown to our lovely table overlooking Belfast Lough. Our servers were all excellent and our main courses of Sea bass & Chicken Alfredo were delicious! Special thanks to John and his team, Maria looked after us very well and thanks to Jennifer who made my lovely Café Royale. Looking forward to returning soon!

Appreciated being able to share pizzas, chips and salads among our group

Ella and staff honestly are beautiful girls such a credit to castello the place spotless the food amazing. My mother-I n-law birthday they brought cake out sang she still talking about it thank you Ella and staff for wonderful night 22/03/25 sj xxx

Fantastic Pizza great service everyone in my party fully enjoyed our experience.

food was excellent but didn't receive the free pizza

The staff were amazing, attentive but not pushy. The food was devine, desserts were heavenly. And the mocktail was the nicest my Granddaughter has ever had. That's the views from my Grandchildren. As for me, I enjoyed the food, the pizzas were gorgeous and the cheesy garlic bread was delicious. The input from the waitress making us aware of the portion sizes was a really nice gesture. Oh and the desserts were Heavenly. Our first time here and we will definitely be back.

The food as usual was delicious, received piping hot. Will order again

Pizzas destroyed during delivery, looks like boxes not kept flat

Absolutely excellent restaurant and a real credit to Carrickfergus. Food top class, staff always friendly and attentive, and an extremely relaxed and welcoming atmosphere. Always a pleasure to visit. Will be back!!

Beautiful food and cocktails. Highly recommend!

Several menu items not available, some highlighted at time of seating, some not. Enquiries as to quality of meal were not genuine and taken on board. Has been much better in the past but service and quality have not been as good lately.

Great food & service. Would recommend

Always a good experience ordering from Costello Italia. Good food and fast delivery!

Excellent food and service as ever, and a pleasant Sunday evening vibe.

This one is getting 5 stars! Georgous meal tonight with my husband and son. The restaurant is beautifully decorated, staff ultra friendly and efficient and the food amazing. Husband had the seabass which he said was fab, and came with beautifully cooked sides. Son had the pork dish and I had fetticinni (spelling!) Alfredo. Desserts were lemon cheesecake and Tiramasu. Everything was delicious and we will be back soon.

There's not much I can say that's negative about Castello if I'm being perfectly honest. I usually order for delivery so that's an added bonus straight away. Every element of ordering from them, taking my call to finally sitting down to eat the beautifully prepared food is 100/10. The staff are so friendly and warm. The dishes themselves are death row worthy so if you're ever unfortunate enough to get the chair please consider Castello's menu for your last earthly meal before you join another realm (they also cater for many different dietary requirements) very reasonably priced for the portion sizes you have.

Slightly disappointed after visiting for the first time. Staff looked disinterested and gave the impression that they wanted to be elsewhere. Service was prompt. Pizzas were ok.

The driver was very professional and delivery time only ended up being 20 minutes when it said 50-60 minutes

We ate in the Cafe area as I cannot get upstairs. This was not a disappointment. The staff are friendly and prompt. The food was amazing! Served in giant portions, and steaming hot. My husband and I agreed, it is the best italian meal we have had in a long time. We will definitely be back in the future.

We came in for a quick lunch. And we were soon seated. One of us picked the spiced chicken stack, and I had previously enjoyed the prawn linguine so I chose that. For dessert one of us had the sundae with Nutella and nuts and the other went for white chocolate raspberry sundae. All was very tasty indeed and Melissa was our very attentive server.

Food was excellent as usual but the staff just couldn’t be bothered, not one greeting did we get, not one smile, just ‘I don’t want to be here’ look. Spoiled out night .

A warm and friendly welcome, superb service and food outstanding as always. The restaurant was very busy and had a lovely atmosphere. Everything was very well managed and organised. Beautiful interiors and views across Belfast Lough to enjoy in the lighter evenings.

Guys, the pizza was stone cold….very little toppings and slightly undercooked. The sticky toffee pudding is meant to be served warm, currants in the pudding to keep it moist and this was bone dry…not nice eating at all. £33 it cost and really not worth that at all.

Lovely food and great service. Definitely recommend!

Booked table for six, easily booked online. Very welcoming staff with spotless table and nice warm decor. Food was delicious, especially seafood dishes and meals were priced well for quality of food. Highly recommended restaurant.

Really great Italian resterant in 🍀🇮🇪!! I'm telling you this and I come from New Jersey!🤣 Try it out!

Always excellent food and 5 star service.

Delicious food and 5 star service, love coming back to this beautiful restaurant, perfect way to celebrate New Year’s Eve

12 pieces of pepperoni on a £12.95 pizza - not even 2 pieces per slice! there's better value on a £3.99 pizza in Lidls, which I will use next time. feeling rightly ripped off.

A very nice Sunday lunch, and will be returning. Hopefully they will have Venison Gnocchi available next time.

5/5 for food. Really tasty. Service was very slow and one of the waitresses very unpleasant. No simple manners like saying "Thank you", "Please".

A really enjoyable early evening dinner.Friendly service and excellent food, my only minor criticism would be that I often find the servings a little too generous I like to leave a clean plate but its not always possible at Castello as portions are so big. Its probably just me!

Amazing king prawn and sausage starter and a fabulous pizza, backed up by attentive service.

No atmosphere in bar upstairs and not enough seats to accommodate everyone. Maybe a visit from Santa would have helped or some live music. Upstairs seemed very disorganised compared to the efficiency of service we experienced in the first floor restaurant.

Decided to give another chance after a horrible previous order (2 bones in chicken, AND a piece of metal in the pizza...). This time one of the pizzas was completely destroyed. Must have been tossed around or dropped as all of the toppings and cheese were stuck to the top of the box. The other pizzas all with very little sauce or cheese too.

Dined with family on Christmas Day - overall experience was just ok. Overpriced when considered a service charge added to bill automatically (questionable). Service was extremely slow - long waits on being seated, drinks service, starters, mains and desserts - not a great experience with 2 young children . Lack of communication acknowledgement or addressing the waits. Nothing to help kids like you would get anywhere else - presents, colouring in. Not the fault of the front of house - who seemed to be off their feet and lack of numbers. Likely owners for poor preparation for the demand. Food was just ok - as I said for the price and added a service charge - not great value. Would I go back? Not likely - especially on Christmas Day

We had a table booked for 2:30 on Xmas day and on arrival we were told our table would be ready in 10 minutes. 35 minutes later we were called to be seated. It was a further 20 minutes when I had to ask is anyone going to ask us for a drinks order. Once drinks ordered it was 15 minutes until they appeared. Finally around 3:45pm our first course arrived a full 1hr 15mins after arriving which was decidedly average overall with the prawns doing a great impression of elastic. Main course arrived close to 4:30pm and what was on the plate was paltry to say the least with zero gammon (hello do these people not know what a Christmas dinner consists of?) and vegetables just dumped on the plate. Desert was similar in quality with a lukewarm warm sticky pudding. Bearing in mind that you had to preorder what you wanted days beforehand anyone would think that it would be easy to get right but not this place. I watched the staff throughout our time in the restaurant and they were all at sea and just overwhelmed by their own incompetence. A disaster from start to finish. £95 per adult for this was a complete rip off and they even had the audacity to add on a 10% service charge to the bill. Castellano Italia really needs to get its act together and seriously up its game as our experience was truly awful. For me to get so riled an angry takes some doing as I generally write glowing reviews of places I stay at or eat. However bridges burnt. We won’t be back!

Absolutely gorgeous food The girls who served us were lovely. Although when we went to pay the bill the girl put the amount in the card reader and said insert card.. we were made aware of the £35 service charge that was added on! Absolutely horrified as this is not essential

Been a couple of times now. Food is bellissimo!

Woke up at 3am with abdominal cramps and severe vomitting very badly after eating the chicken caesar salad. Would not recommend!

pizza was fine but my wife’s lasagna was watery & cold and tasted like it was cooked from frozen and not fresh .

Female server had a food stained t shirt on ?

Good quality food and was hot on arrival

Am absolute pleasure to dine at this restaurant, the food was sublime and the staff were absolutely first class

Amazing food! Great atmosphere 5*

Lovely wee spot, friendly staff. cajun chicken was lively. Crispy cajun seasoned coating, ( as opposed to smothered in sauce) moist tender chicken inside and lovely smooth mash. Everyone loved their food.They do add a service charge for parties of more than 4, which j don't really agree with as tipping should be a choice. Staff are lovely.

Arrived 7.17, chips cold lasagne quite burned

Authentic Italian food at reasonable prices too, no need to go to the big city and pay city prices - the restaurant captain will look after your needs - highly recommended.

The food was fantastic and the staff could not have been better

Haven't visited for a while and decided on the spur of the moment to go for dinner on Sunday night with my partner. Really nice experience and good to see it's still as good as our previous visits. The food was excellent and the staff were very helpful in tweaking my partners pasta dish so it wasn't too spicy. I had a lovely pizza with Nduja and fresh mozzarella which was an excellent combo and the honey and mustard dip accompaniment worked just perfectly. Hopefully won't be as long until we are back. Keep up the great work.

First time having dinner and the food was amazing

First visit and was very disappointed. Booked downstairs for pizzas, we ordered 2 large and kids pizza. Fast service within 10mins. The large bbq pizzas were tasteless, soggy & cold. The service was not great and we left the food, went to the bar to pay bill and left. I’m giving service 2stars as the waitress who took order was pleasant.

This is the first time I have used this app and will definitely will use it again.

Great service with fast and delicious food

Great pizza, great fries. Love Castello, always fresh, hot and on time

Food was lovely, very reasonably priced, highly recommend this restaurant

Great food and great service as always. Took my 2 children before they go back to Uni and we all enjoyed it

Steak wasn't cooked as ordered and was extremely tough. It was so tough the table actually shook as I was cutting it

Mixed bag. Gamberi and pork belly were good, arancini was cold. Calzone pizza was undercooked and bland, rest of the pizzas were OK. But a service charge added to a table of 5? Really? Would I be back? Probably not.

Genuinely one of the nicest pizzas I have had in a long time … so well cooked and stonebaked crust with an absolutely beautiful garlic dip 10/10

A great experience! Booking so easy on line, service excellent and professional, food excellent. Strongly recommend

Excellent food - my sea food tagliatelle was the best I've ever had. Impressed.

Castello is a very good restaurant. I enjoyed my dinner there. Portions are generous and prices are very fair.

Enjoyed soup and a pizza and oiks olives and breads great service great food will be back

I had my wedding here and we could not have asked for a better day. The whole lead up and planning was impeccable. The staff went a above and beyond. The entire day ran so smoothly and it honestly felt so relaxed that our guests welcomed the staff with open arms. All the staff were so helpful and professional. John was so amazing and took extra care of our guests and especially made sure all the kids were looked after. Which meant that we could totally relax and enjoy our day. John even went beyond with helping our daughter by cutting up her food once it was brought out to her and got her a drink and totally took care of her. Everything was set out perfectly. The food was abundant and absolutely delicious. The cocktails and drinks were amazing. At the end of the night the staff entertained the kids with their dance moves as we said our goodbyes to guests and gathered our things which was amazing and allowed us some time to make sure we had gathered everything. They had packed the rest of our things and set aside for us to collect the next day. Such a well run day and beautiful setting and views. Could not fault one single thing. We are so thankful to all at Castello Italia.

Nice place. Would like to see armatricina though. Mash lovely.

Nice wee spot, downstairs is informal and upstairs more formal. One of the party was disappointed there were no burgers. Lasagne and carbonara got thumbs up as did cajun chicken, which, is actually in a crumb coating but moist inside with lots of creamy mash. Sides were possibly frozen chips but nice enough. Although party found the desserts quite dense and heavy ( sticky toffee and brownies) staff are lovely and it has a nice setting.

The food was first class, apart from the steak which had good flavour and taste but was very tough. Service was excellent and staff were friendly, helpful and efficient. The decor and general ambience is of a high standard and my guests were impressed. I have used it before and will do so again. Highly recommended,

It was so so good to get to have my sister date on a Wednesday evening now that you're opened mid week... Outstanding as usual, couldn't fault it. The food, service and setting is fantastic. Highly recommend.

Unfortunately the Ground floor cafe was not busy hence it was a bit lacking in atmosphere - not the Staff or Ownes fault We both had pizza which were delicious

The 3 main courses were amazing, the sides were great value and also superb. The girl that served us was very attentive and our bill was less than expected for the service and quality of food we got.

Beautiful food and excellent service would highly recommend it

Lovely food, very tasty and better than I had expected. Good menu and very polite courteous staff. I would definitely go back again. Music just a little too loud. Everything else was spot on.

As we were to be on our own this Sunday we decided to eat out and Castello was the choice. We had Bread and shared a delightful plate of Pork Belly bites. For our Main courses we had an Italian take on roast beef with Yorkshire pudding which was reported to be delicious and the seared Scollops on risotto which I had was excellent.The beef was washed down with a glass of Shiraz and the scollops with a 0% Guinness 😋😋 Service was great,and unobtrusive.

Really enjoyed Sunday Lunch Good food with excellent service. Just one thing: no horshradish sauce for the beef.

£14 for a lasagne that comes in a half not full foil tub. Was nice but a total rip off. Pork belly was so chewy my jaw was tired after taking 45mins to work my way through it. Add chips pepper sauce and small ice cream £36. Never again.

The food was nice but the portion size was woefully inadequate for a 6 foot 14 stone.man. I could have done with twice what I received. Had such a good.meal a few weeks.ago. Very disappointing.

Great choice of meals. Well-priced. Excellent staff.

We visited Castello this evening with our 3.5-year-old son, who was a bit restless and bored at first. Luckily, a fantastic waitress named Melissa stepped in and completely transformed our night. She took our son under her wing, kept him entertained, and even taught him a few “waiter skills.” It was a thoughtful and generous gesture that allowed us to truly enjoy our meal. Speaking of the meal, the food was impeccable—each dish was delicious, with generous portions that left us fully satisfied. The combination of great food and excellent service made for a fantastic night. We all left smiling and couldn’t stop talking about how Melissa’s kindness and attentiveness really topped off the evening, especially for our son. Highly recommend this place for both the food and the exceptional staff. We’ll definitely be back!

We visited Castello this evening with our 3.5-year-old son, who was a bit restless and bored at first. Luckily, a fantastic waitress named Melissa stepped in and completely transformed our night. She took our son under her wing, kept him entertained, and even taught him a few “waiter skills.” It was a thoughtful and generous gesture that allowed us to truly enjoy our meal. Speaking of the meal, the food was impeccable—each dish was delicious, with generous portions that left us fully satisfied. The combination of great food and excellent service made for a fantastic night. We all left smiling and couldn’t stop talking about how Melissa’s kindness and attentiveness really topped off the evening, especially for our son. Highly recommend this place for both the food and the exceptional staff. We’ll definitely be back!

Beautiful place and amazing food. Highly recommend

We had a beautiful family meal here at the weekend. Food was delicious as always and staff super friendly. Melissa always greets us with a friendly smile and chat. My little boy’s favourite restaurant!

It was very busy at 7.30pm and the atmosphere was quite loud and hectic. We made a reservation however our table wasn't ready and we were put beside the toilets and a storage area. We waited a while for our main courses however they were delicious when they came. The ground floor is possibly more family and larger groups friendly so next time we hope to go upstairs to the restaurant. Staff are friendly and value for money is good.

During my recent two-day vacation, I found myself needing to complete some pending work, and luckily stumbled upon this gem of a restaurant. From the moment I walked in, I was welcomed by the sweetest and most hospitable people. They went out of their way to make me feel comfortable, even allowing me to work there until I finished everything I needed to get done. The atmosphere was perfect—relaxed yet lively enough to keep me energized. And the food? Absolutely phenomenal! Every dish was bursting with flavor, clearly made with fresh ingredients and a lot of love. They not only served me delicious meals but also engaged in the warmest chats, making the experience even more special. If you're looking for a place with great food and even better company, this is it. Whether you're in town for work or leisure, don't miss out on the chance to enjoy some amazing hospitality. This restaurant truly made my trip memorable.

Extremely slow service. The pizza was nice but the service really ruined the experience for us. We had to practically chase someone down to get a dessert menu and then he left the dirty plates on our table for another half hour until the desserts were brought over. We had to eat our desserts with the dinner plates still on the table. It was just really bizarre and no excuse as the restaurant wasn’t super busy either.

Very lovely staff anytime I’ve been Food is lovely and would definitely recommend

Service was atrocious had to call a server to take our order and again to clear our table. They walked passed the table beside ours that was finished several times even after the people had left but didn't clear the table. Seriously bad service even had to ask for cutlery.

I just called in for a take out and the food yet again was amazing, easily the Best pizza in carrickfergus.

Lovely place with good food, great and very helpful staff! Only negative was noisy