Based on 92 opinions finded in 1 websites
Based on 92 opinions finded in 1 websites
Nº 163 in 307 in Bromsgrove
Nº 2 of 9 Chinese in Bromsgrove
Opinions
The food quality was okay. Good compared to most takeaways, but not good for a restaurant. The service wasn’t great, and the restaurant itself isn’t a great place to spend any time - with no atmosphere. I think we’ll consider using this as a takeaway, but won’t considering dining there again.
MXRichards . 2024-07-28
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Very enjoyable vegan dinner of Vegetable Yuk Sung lettuce wraps followed by Mixed Vegetables and Mushroom Fried Rice (no egg). Excellent friendly service.
Andy G . 2024-05-02
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Tried for takeaway for the first time last night and it was so good! Seeing all the recent negative reviews did worry me a bit but our usual Chinese was closed so we decided to try here. The menu has loads of veggie choices and interesting dishes, it was ready within 30 mins and all very hot still when we got it home. Staff really friendly at pick up. We did collect rather than have delivered so maybe that helped but will definitely return!
Imoca . 2024-04-30
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We have ordered take away a number of times, however on our last order the person on the phone whom we have never spoken to on any previous order became extremely rude and unprofessional to the point we decided to cancel the order and will not be supporting the business in the future. Disappointing as the food has usually been good in our experience.
Sooooty . 2024-04-29
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I hate to leave a poor review and feel we should support local restaurants but having visited twice in the last 3 months I hope this review helps the management improve their customer experience. We visited in February and the food was good but the customer service was terrible we thought this might be down to short staffed or new staff and decided to give it a go again on Saturday night but this was not the case. I can only describe it as the staff feeling annoyed you have come into their restaurant, I don’t think I saw anyone smile everyone working there looks like they are being forced to work there. We had to ask to order drinks, order food and then for the bill. The starters were brought out when we didn’t have plates but that’s ok because the surly mute male waiter went and fetched them and threw them at us 5 minutes after our starters arrived. The food is good and they were clearly busy on takeaway but the staff were all stood in reception so clearly not over burdened with restaurant customers. I won’t be back but I hope they can improve their staff training enough that other people will.
Vacation55652531521 . 2024-04-29
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We have ordered from here a number of times. The food is normally delicious. Tonight we have ordered and the food has never arrived. I have rung twice only to be told it’s on the way - 5mins away - 20 mins apart and then that they couldn’t find my order but the money had been taken from my account. We have ordered and received deliveries at this address a number of times. We have to go into the restaurant to get a refund even though nothing has been received tonight. Really disappointed. We won’t be ordering from here again.
Lorna H . 2024-04-26
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This is hands down the best Chinese take away in the area- and possibly the best I have had ever. The food was so full of flavour and there was no grease. Really top quality, will definitely be ordering again!
tomh44920210 . 2024-04-23
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JUST FANTASTIC FOOD & SERVICE FROM DANNY THE HELPFUL NICE WAITER. THE FOOD WAS OUT OF THIS WORLD. THE PRAWN TOAST WAS JUSTTHE BEST FOLLOWED BY SIZZLING BEEF AND SIZZLING RED THAI. JUST THEXBEST CHINESE I HAVE EVER EATEN. THIS IS OUR 3RD VISIT AND WE JUST LOVE IT. TRULY EXCELLENT FOOD & SERVICE. THANKS DANNY
KCOKCO1 . 2024-03-17
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Only a small place but the food was delicious,hot and well presented. We visited on a Sunday lunchtime and the restaurant was full with lots of Chinese students from the private school. This must speak for itself.will definitely return. The takeaway service is very good as well.
R1012EDchristinew . 2024-02-09
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Over all it was a good experience - nice food and friendly service - it was very bright in the restaurant really need to dim the lights a bit to give a better atmosphere. Only odd thing was when they brought out the sizzling dish they hold it to an extraction fan in the restaurant and turn in on and pour the food onto the plate then bring it to the table.
Jake L . 2024-01-31
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We’ve been to the restaurant a couple of times and had mixed service (walked out once due to long wait) but the food has always been okay . Today, New Years Eve we ordered by phone at 4pm to collect at 5pm after having a drink in town. We’d chosen our food from the website and to make it easier ordered the menu number of each dish as is usually preferred. Collected at 5pm and drove the 3miles home to discover a totally incorrect order, no starters and wrong mains. I phoned and told them we were bringing it back and it had ruined our plans. When I got back there for a refund there was no apology, only told I must have ordered from an old menu! I explained that it was their current website menu but all they did was point at the menu they’re now giving out. You’d have thought that even with a change in menu that the starter numbers wouldn’t be so different that we got none at all or that perhaps they might have checked the order if things their end had changed. Not a good outcome at all and won’t be going back there again for a takeaway or to eat in Ian’s taking friends as we have in the past.
Cal061 . 2023-12-31
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DID NOT GET TO EAT! If you expect a restaurant to be somewhere you go as an occasional treat and expect to pay a little bit more to be attentively waited on then DO NOT GO HERE !!! Considering it’s probably the most expensive local Chinese - Its a JOKE! They have no business touting themselves as a restaurant. I won’t go into detail just hope you take heed. Ended up having a very nice Indian take away from the Anarkali opposite. And if you want a nice, decently priced Chinese takeaway you cannot beat the nearby Royal Orient
Sara B . 2023-11-12
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As a big fan of Chinese food, we were really looking forward to the meal. It was our first time at the restaurant and we had booked a table of 10 to celebrate my Mother in Law’s birthday. It started off badly and it continued that way. We ordered our drinks and it took 20 plus minutes for some of them to arrive and another 15 minutes and 2 reminders for the remainder of the drinks to come. Then the food….. we arrived at the restaurant at 6.30 and the first starter finally arrived at 8.00. One starter arrived and some others 15 minutes later. However, a starter platter for 4 never arrived and we had to ask them where it was. When we asked the lady about it, she said it may have been delivered to a different table, but there was no apology. My husband told her that it would be nice if she said sorry. She then did eventually apologise. There was no attentiveness. You’d think once a table had complained, that you’d be super keen to turn things around. But no. Our starters weren’t cleared. We asked for this to happen and for our mains to be brought out. By the time our first main was brought out, we’d had enough. It was 2 hours since we’d sat down and the children ;who weren’t having starters) hadn’t eaten a thing. Plus our taxi was due as we’d thought 2 and a half hours was enough time to have a meal and be picked up. We asked the restaurant to give us the bill and we did not want the main courses, as we knew that like the starters, they would likely come out in dribs and drabs and we just didn’t want to endure the same state of affairs that we had with the drinks and starters. I uniformed the manager that we didn’t wish to pay for all of the food due to the bad experience we’d had. But she was reticent about decreasing the bill in any way. I had to insist that some food be knocked off. And in the end, she did so. The problem we feel, seemed to be that they were prioritising the takeaways over their restaurant customers. The restaurant customers should be the priority and the 2 should be treated as separate entities. We feel that this restaurant has bitten off more than they can chew. The manager tried to blame it on new staff, but from what we could see, the young staff were running around like headless chickens trying to do the best they could. Time to re-assess your customer service and prioritise your diners. We won’t return.
Joanna5000 . 2023-09-30
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We ordered a take away for the first time from Canto Mando on recommendations from friends. I had to run somebody home and unfortunately missed the 11 o’clock closing time and couldn’t collect the take away I’d paid for. We telephoned them the next day and they come back tonight, which we did and they cooked us fresh meals free of charge. Wow! Best Chinese food we’ve had in ages, I wish lived closer. Superb food & service, will definitely go back again when we’re in the area. Highly recommended.
Andy F . 2023-09-09
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Superb food and complements all round from our party of nine who, I think, all had a different dish. A huge menu with everything freshly cooked and served quickly to the table. As others have said before the place lacks any sort of atmosphere but the food is excellent and the staff very friendly and efficient. It depends what you want when eating out. For me it ticked all the right boxes.
aswrtb7 . 2023-08-18
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Very good food, excellent service and large portions. Quite the best Chinese food we have had in some time. Also there was more than we could eat, we took the surplus home.
Derek E . 2023-07-14
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Ordered take away to be delivered to local hotel. Took 1 hr 30 mins to arrive and it was cold. Poor service and food, even if hot was poor. Delivery was only 2 miles from hotel and they still couldn’t achieve this! Avoid.
davidjV6408MV . 2023-04-03
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We ordered a takeaway for our family and the full order wasn’t delivered but we were charged for all the order. On calling and trying to rectify we were told they no longer had any delivery drivers and wouldn’t send the rest of our order.
markhield . 2023-03-11
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Booked for 12pm,we arrived on time and were seated straight away and drinks order taken. Our party consisted of four people and we decided to choose from the set menu. The food was served quite quickly and came piping hot. The food was delicious and plenty of it. We will definitely eat here again. It’s just a small place but perfectly formed with a nice decor and very friendly staff.
R1012EDchristinew . 2023-03-05
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Recently moved near by and still looking for a go to Chinese takeaway, tried canto mando for the first time, overall it was good. Spare ribs were a little tough and gristly, rest of the dishes were good. Would like to try a curry from here, overall a decent takeaway had by us both. Would be a bit pricey without the 30% for takeaway which would put us off returning.
MixieMad . 2023-01-30
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Really enjoy the food here. It's the best Chinese in Bromsgrove! We had food with friends and introduced them to canto mando. It is a little more expensive.
MichaelandNicole . 2023-01-14
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Excellent food, excellent services, very pleasant attentive staff. A very enjoyable meal for my wife’s birthday. Will definitely go again.
Voyager37702538385 . 2022-12-31
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This restaurant had really high reviews, so we thought we would give it a try. The waiters was a bit clumsy and lacking enthusiasm. We weren’t sure if this was because they were newly trained or if they felt pressured by other staff. The food was pretty average. I would say it was the same level as a Chinese takeaway. I wouldn’t go rushing back to this restaurant.
aimeegrace1 . 2022-12-19
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Wonderful food and wonderful staff. Could not fault the food or service and fantastic value for money. We shall definitely recommend
Q59TEstephenb . 2022-08-19
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My partner and I have been ordering from Canto Mando since it first opened, the standard of food has always been amazing and the service so warm and friendly. Unfortunately as of late it seems to have really gone downhill. We recently ordered a takeaway...
185francescat . 2022-07-05
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We love this restaurant, the service and food is excellent, It's very easy to over order with the choice of food you have. The staff are very helpful we will be going back.
scottry . 2022-06-05
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What the restaurant lacks in atmosphere it certainly makes up for in everything else. Great staff, friendly and efficient. Good service, quick and polite. Magnificent food, probably one of the best Chinese meals that I have ever had. We were a party of eight and...
aswrtb7 . 2022-02-25
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We were looking to celebrate a friend’s birthday on New Years Eve, being somewhat older peeps and with my broken leg, we were looking for a Chinese open and delivering at lunchtime. After some Googling, I discovered this gem. First Chinese takeout we’ve had in...
GeorgiaD997 . 2022-01-01
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Having visited this Chinese numerous times for sit in or take away’s and found it very good specially the dine in this time it was very poor, the starters we had was 4 different ones and all was very very salty to the point we...
Scott S . 2021-12-20
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My housemate and I regularly order from this restaurant because of the friendly service, quick wait times, and fantastic food. We have taken to ordering individual portions of the spring rolls because they are so good I don't like to share mine.
Michael H . 2021-12-10
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We are away for a couple of days and stumbled across this place. The staff were friendly and welcoming. The food is very reasonably priced with 30% off for takeaway. We enjoyed the food we had. We would definitely recommend to others.
kaelas2015 . 2021-11-22
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Visited on a busy Saturday evening as a couple. Really impressed (though we suspected as much as we'd ordered takeaways from here before). Perhaps the best spare ribs I've ever had, with plenty of meat that was flaking from the bone as it should when...
SteveL2489 . 2021-11-14
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Really friendly and helpful staff. Nice decor, quite busy for a weekday, which is a good sign, but tables well spaced so felt safe. Food was great. Good choice for meat eaters and vegetarians. Staff kindly gave us our left overs to take away, which...
Megan C . 2021-10-27
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I had booked a table in advance and when I walked in, they ignored me and attended to the couple behind me! So I walked to the table where my friends were. The food was okay. We ordered the mixed starter (dim sum starter) and...
anjelaL . 2021-10-15
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Warm welcome, extensive menu, friendly professional service, Covid friendly, easy parking and the most important great food, would visit again and most certainly recommend. They not only offer seated dining but takeaways and delivery. Well done Canto Mando.
Colin F . 2021-08-28
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We ate here for the first time and experienced and Chinese delight. Felt very comfortable with the staff who all wore face coverings. Was led to a very nice table which was laid out ready with menus and wine list. The food was excellent and...
Caddies104 . 2021-08-26
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First visit. Personable welcome. Great menu choice and drinks (draft booze included and chambered red wine). Food was superb. Discrete service. We will certainly return. Thank you.
MikeyWestMidlands . 2021-08-18
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First time used, wow! Tried the rest, thought we’d try this place, food was nice and hot, plenty of it, and I have to say the best Chinese in Bromsgrove by a country mile
Getaway51649155958 . 2021-08-05
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Very friendly service and a great range of dishes. We had a great family catch up as it should be - round table, lazy Susan and generous portions! Lots of normal fayre done well like the crispy aromatic duck with some very interesting chef’s specials,...
Mobile50062179135 . 2021-07-26
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1st time here, a very warm welcome from the front of house staff, we ordered starters-ribs and sumi and yuksung to share and it was lovely- for mains we had pork- prawn in black bean and a chicken dish all the food was fantastic-the service...
scottry . 2021-06-20
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Ordered this evening for delivery and could not be happier with the quality of the food! Great portion sizes and both the chicken and beef that we ordered was crispy and delicious. We love this place and are so pleased that Bromsgrove has such a...
amybL7053AW . 2021-04-01
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Highly recommend to anyone craving a chinese during lockdown. Ordered a takeaway for four, portions were huge and the taste was fantastic. Extremely reasonably priced, the 30% off offer for collection was a bonus! Will definitely be returned after lockdown to eat in but for...
pristinashelat13 . 2021-02-20
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This is our second time eating in here we have also had one takeaway, and I must say I eat alot of Chinese food and this is top notch everything we have ordered has been amazing every time. Great to have a good Chinese restaurant...
Natalie B . 2020-12-30
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We had a lovely Christmas Eve meal at Canto. The food was amazing and the service from Alice and Luke was exceptional. We definitely recommend it!
paulyH3342JC . 2020-12-25
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Had a mid week take away and it was great. Portions were massive and really nice. Would highly recommend.
moose56_10 . 2020-11-25
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Really enjoyed it. Duck stater was fab. Nice pint of San Miguel. Beef main was nice and spicy. Definitely come again and they deal with the soca distancing thing we’ll too.
eamono190 . 2020-09-20
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Excellent food - really good quality. The service was good and our waiter was so pleasant and helpful. I just think the decor could be improved as the restaurant does lack a bit of atmosphere. We will be back though.
Kermitlover77 . 2020-09-19
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I have to say the food was average, we were disappointed as we expected better for the menu prices. The restaurant lacks atmosphere and is set out more like a cafe ... We also discovered the staff, do not receive all their tips!..We won't be...
Paula J . 2020-09-12
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First time we visited this restaurant and it was amazing, food was so tasty and I would recommend this restaurant to any and all.
Lee_boss . 2020-09-05
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We had a takeaway from Canto Mando during lockdown and really enjoyed it, so we thought we would do our bit for eat out to help out and booked for an evening meal. Not disappointed, all our dishes were excellent and very tasty, we'll be...
hotubman . 2020-08-21
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I reviewed this restaurant a few weeks ago and was very disappointed with the food . I did complain at the time and it was all resolved . I ordered another takeaway and I have to say it was absolutely delicious. We had the meal...
annefF907JW . 2020-08-21
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This restaurant is an absolute gem and a really great find. From the pics on the web, the professional switchboard on booking I had a great feel ahead. This meal was for my sons 9th birthday for 10 family members ranging from 8 - 80....
adamhM4281BV . 2020-08-12
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Absolutely fabulous meal out with my wife. Hygiene standards were on point as was overall cleanliness. Lovely restaurant with great decor, not to mention tasteful partitions between the tables. Service was friendly and efficient. Really good food in a nice atmosphere. Highly recommend.
F9062QNchrisw . 2020-08-10
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Last evening we spent a very enjoyable evening at Canto Mando. The food was good quality and the presentation was lovely, and the portions were very generous. The staff were very helpful and nothing was to much trouble. Social distancing was always adhered to and...
irinap208 . 2020-08-02
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I've ordered from here a few times, making sure I give a fair review and the place a good chance... unfortunately the only good think I can say about this place is that the stir fried greens dish is okay. I've tried many other dishes,...
Vegan_bit . 2020-07-25
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We ordered a takeaway from this restaurant last Saturday at 5.00 pm when they opened . All of the food apart from the rice was dried up . Can only assume it was left overs from the lunch time . I did get in touch...
annefF907JW . 2020-07-19
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I have never submitted a food review before. I’ve probably never been compelled to. I am this evening.... Omg! Best Chinese takeaway ever! Excellent and very friendly service. Delivery took 20 mins from order and that was to Wychbold. Food was delicious and piping hot....
adamj4040 . 2020-07-04
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Time was right for a cheeky takeaway. Delivered on time, good portions, very tasty, chilli beef, chicken in satay sauce, plain noodles and even the prawn crackers were good. Will be using them again!
hotubman . 2020-07-02
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Very good food, curry tastes lovely, some might want to take the carrots out though, but very tasty. All good
ellouisesmith . 2020-03-29
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This was a spur of the moment visit and luckily they had a free table. We had the mixed starter to share. The ribs were delicious. The portions were generous and the food was well presented and tasty. Service was friendly and efficient. It is...
alysonBromsgrove . 2020-03-11
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It has been years since we have had a chinese restaurant. We had a friendly welcome and could choose our table. The food was excellent. It was as good as I have had in the well known Birmingham restaurants.Portions large and wine list.Very friendly owner...
tbathorne . 2020-03-05
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Had heard about a long needed quality Chinese Restaurant that was now open in Bromsgrove and booked a table for my wife and I to celebrate our wedding anniversary. We were not disappointed. All the 5 star reviews we had read were absolutely correct. The...
732donc . 2020-02-23
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Very disappointed by service and food. Staff seemed more interested in selling us wine than paying attention to our food orders. We were a large party and all had different meals. The chicken was tough and inedible. There was a distinct taste of cooking oil...
525kerrih . 2020-02-16
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It's great that there's finally a sit down Chinese restaurant in Bromsgrove! The food was really nice, the staff were attentive and we generally had a really nice time. Suitable for couples of groups of friends, and I saw they had high chairs if you...
aneale30 . 2020-02-10
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Great atmosphere, lovely food and very good service. My wife and I visited with friends and we had a great night. I fully recommend a visit!
RJCBC7 . 2020-02-05
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Visted to try out with their lunch time special and very good friendly service, wonderful food good size portions. Very pleased we tried and will be returning with family and friends.
Linda M . 2020-01-31
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Friendly greeting, good service and delicious food. Stuffed crabs claw starter was particularly good. Great chefs specialities too.
27glent . 2020-01-26
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Once again The Fam went to Canto Mando and was not disappointed. The added bonus of it being Chinese New Year and a visit from an authentic dancing Lion during our dinner was charming and much appreciated. Food was delicious with our vegetarian family members...
Bruce B . 2020-01-25
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It’s been a while since Bromsgrove had a sit down Chinese restaurant and this one is a nice addition to the culinary mix. A bit on the pricey side but as a treat, well worth the change from your normal takeaway.
Matt B . 2020-01-15
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We ordered al la carte and it came to a similar price to the set menu price, we had chicken and sweet corn soup, Dim Sum Combination, Crispy Shredded Chilli Beef, Sizzling King Red, rice and plain chow mein. Everything was delicious and served promptly,...
dhps1979 . 2020-01-08
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Fantastic food and great staff. Made to feel very welcome and could not be more helpful. Expensive but worth every penny
Q721DKstephenh . 2020-01-05
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We called in here for lunch while on a post Christmas shopping trip to Bromsgrove with our son and his partner. I hadn’t realised Bromsgrove now has a Chinese restaurant and we noticed the competitively priced lunchtime set price menu. It was really a great...
dawnc843 . 2019-12-29
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Excellent lunch for 6 a varied menu of lamb chicken and beef. The dim sum was very good and we should have taken the waiters advice and only ordered 1 special rice not 2 Very very good food will visit again Cheers Phil
restraintman1956 . 2019-12-29
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The food was so nice. My pork curry was delicious. My husband and friends ate their vegetable curry, chow mein etc with satisfied noises! What I did notice was the delay because staff were totally overworked. But saying that, these (very young) staff were a...
HJCousins . 2019-12-08
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Came for son’s birthday, table of six, and had a set menu. Food was delicious and piping hot. Great service, friendly and polite, nothing too much trouble. Have waited a long time for a dine in Chinese restaurant in town and not disappointed with Canto...
HayleyW417 . 2019-11-19
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Our first visit but definitely not the last. Food was excellent quality and the service was fantastic. We’ve been waiting for a long time for a good Chinese restaurant in Bromsgrove and this fits the bill. The crispy prawn balls for a starter were particularly...
Trotsybattlepig . 2019-11-15
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Food here was a bit of à mix some elements were lovely notably chicken satay starter but other dishes were slightly disappointing. My friends chicken in her chow me in dish was very dry. Was pleasantly busy for a Thursday evening but atmosphere was lacking...
Claire W . 2019-11-07
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We were excited to take our daughter for meal as she love Chinese food. We ordered the set meal for 3 and had a couple of beers and a bottle of wine. The beer and wine were fine and the 2 starters from the set...
IanPrust2019 . 2019-11-07
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If I'm honest, I despise Chinese food. Everything about it makes me feel sick, the taste, texture, look and even the smell. However, I took my two children out for a Chinese at Canto Mando as Chinese is their favourite, and felt as though, as...
JillSmithBromsgrove . 2019-11-06
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This place is beautifully Decorated and the staff are extremely courteous and friendly. The food is so well presented it's a shame to eat it. I have a nut allergy, I rang before hand to see if this would be an issue, they only use...
mariek861 . 2019-11-06
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Thought we'd give this place a go, love Chinese food and there just aren't enough Chinese sit down restuarants around. Table was booked for 7:30 p.m. on Saturday night for 4 of us, so we thought they may be a little busy and the service...
SimonWeb . 2019-11-04
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First opportunity to visit this new eaterie in Bromsgrove. Occupies the old On the Rocks building. Very lively atmosphere. Excellent service from the young staff. Management keep a keen eye on things. Could not be faulted. Reasonably priced. Will definitely be back and would highly...
Michael C . 2019-11-03
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We thought we would give this new place a try, it was peak time on a Saturday evening so expected big things. We were utterly disappointed. Over priced, below average food. Would rather pay half the price and stick to our usual Chinese takeaway. Chicken...
Kerry P . 2019-11-02
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My sister, niece and myself went for dinner last night. The restaurant wasn't busy as it was a Monday evening. The food was amazing and the customer service was outstanding. All the staff were very friendly and made us feel welcome. We will definitely be...
Julie K . 2019-10-29
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I visted as a party of 6 on Saturday evening for a family Birthday. I cannot fault the food - highly recommend the lemon chicken main & crispy duck starter. My only slightly negative comment on the food would be that I love prawn toast...
487sidneyh . 2019-10-28
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Our first visit to this establishment, opened on 10 September in the former 'On the Rocks'. Couldn't book in advance so strolled in early after opening time on a Friday evening. We were the only diners, though there were 3 takeaway visitors while we were...
Topkoppite . 2019-10-27
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First visit here. Was so excited Bromsgrove has a Chinese restaurant (sit down) for the first time in years! Really, really good. Veggie - excellent choice, mock beef and mock duck which I love- don’t normally find this in Bromsgrove. It was lush. Veggie yuk...
Caroline L . 2019-10-16
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Waited with people ordering takeaways in the doorway to be seated nobody seemed to be welcoming the diners. We loved the starters but after an hour and a bit we had still not eaten. The waitresses were inexperienced and struggled taking the orders. We were...
Emma F . 2019-10-09
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First impressions were that the place was newly refitted and looked smart and clean both outside and in. Beautiful light fittings, but slightly dimmer bulbs might give a bit more ambiance. The staff were welcoming and polite, although a bit more attention to empty glasses...
Foodcounsell . 2019-10-05
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Visited the restaurant sat night food outstanding service excellent 100 per cent going back great to have a proper Chinese so close to home
Scott S . 2019-10-03
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At last a really good chinese restaurant and takeaway in Bromsgrove. Excellent cooking and service Go on you deserve it.
dianesV4400IK . 2019-10-02
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Went there last night. Good service excellent well cooked good choice of foods. Finally we have this much needed eat in restaurant in Bromsgrove.
holybobs . 2019-09-30
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94 Opinions
I have had quite a few deliveries from Jade Garden and I have to say the food is excellent they are quick and efficient. Will not be going anywhere else for Chinese.