Camille Thai in North Down

When Camile first opened we had a series of excellent takeaways and deliveries and I left a 5* review here. I've now changed this to 2* after repeatedly having mediocre meals that aren't ready or delivered anywhere near when they should be and often aren't hot. I'm sitting here on a Tuesday evening having ordered 1hr50 ago. No sign of food. I called 30 mins ago and they told me it was out for delivery, so either that was a lie or it's turning up cold. This was your last chance Camile. Sorry.

Said 50 minutes delivery time was, 1 hour 45

Food great and portion size is great, I will be back.

Brilliant food as always. Ready for collection right on time.

2 hours to get here, and cold. Will not be ordering again.

Failed to deliver. Turned their phone off so can’t get any response.

Order never received. Restaurant won’t answer

Tasty food, still very warm. Delivered within time window.

Missing a starter and the tiffin box was mostly chicken wings

Food was not overly warm. Had to reheat before eating

Order placed at 18:30. Did not receive food until 20:45 despite numerous phone calls back and forth between restaurant. Asked to cancel order and receive a refund and told it would be 5 more minutes and to wait.. 30 minutes pass by and still no food. Love Camille Thai food but more than disappointed tonight.

Only writing this review as I have now Instagram messaged, emailed (several times to different addresses), phoned and called into the shop!!! No response - no resolution! Food is average but got a £10 off voucher which I applied to the order - realised it hadn’t come off. I have tried all the above ways to contact the business and still no money back. Edit: as I can’t reply to business owner response - I have emailed several times as mentioned and there has been no response! That’s my point!!

Only writing this review as I have now Instagram messaged, emailed (several times to different addresses), phoned and called into the shop!!! No response - no resolution! Food is average but got a £10 off voucher which I applied to the order - realised it hadn’t come off. I have tried all the above ways to contact the business and still no money back.

Delicious, warm, fresh. First time order…. they have a new customer

Order originally scheduled for delivery at 1910. This slipped to 1930-1950 with no explanation from Just Eat as to why. I received a call at 2000 from the delivery driver (why they call I don’t know, just knock on the front door already), so I told them I would be out straightaway. I went out onto the drive, looked around but there was no delivery driver anywhere. So I rang them back, and spent several minutes trying to communicate with them. Eventually they found the house, delivered at 2010.

Food was freezing, needed to heat in microwave

Always delicious and healthy Thai food with good ingredients. Friendly team also. Thank you.

Nipped out for a bite to eat on NYE and came across this fantastic Thai restaurant. Although they were immensely busy with takeaway customers, there was no delay in seating us, and our food arriving. Our meals were absolutely delicious, some of the best Thai food we've had. Not expensive either. We'll definitely visit again.

Hi, order is 40mins late and cannot get through to restaurant. Can someone please explain where our order is? Not too impressed

Green curry could do with a lot more veg! Tasted great but the large curry only had about 3 or 4 bits of bell pepper!

order hasn't arrived at all, mobile linked to restaurant is going straight to answering machine .. no response

The food was ordered at 17.51, it didn't arrive till 19.27, and unfortunately the food was cold.

Absolutely delicious! Our new favourite place!

Food always fresh and good sizes portions.Always enjoy eating from here

Order not here haven’t received yet?

Good quality food, awful delivery experience and containers. You are better off picking up and as soon as you arrive home, remove the food to a better serving plates to properly enjoy the food

unfortunately was nearly an hour late food was freezing and uneatable

Chicken was tough and in some cases in edible And the vegetables somewhere very crunchy

I had a wonderful dining experience at Camile Thai in Bangor! The restaurant is one of the best for dine-in – very clean, tidy, and inviting. The staff were friendly and attentive, making the whole experience even more enjoyable. The food was absolutely delicious, and every dish was packed with flavor. I was also impressed by how clean the toilets were, which shows the level of care they put into every detail. Highly recommend this place for anyone looking for great food and a top-notch dining experience with a great collection of coldplay music 🥹

look the food from this place is great but don't bother ever getting it delivered

"I recently dined at Camile Thai and had the Pad Thai with chicken and prawns – it was absolutely fantastic! The flavors were perfectly balanced, with a delicious blend of sweet, savory, and a touch of spice. The chicken and prawns were both cooked to perfection, and the noodles had just the right texture. The portion size was generous, and the service was friendly and attentive. Highly recommend for anyone craving authentic Thai food!"

ordered £40 worth of food, no sign of delivery driver even an hour after the delivery time. trying to call the restaurant just leads to a voicemail. not good, would use someone else moving forward. will speak to just eat to reclaim funds.

Still wanting for the food. The delivery man has rang twice & can not find the house. I gave instruction in the order comments to use my postcode in satnav as there is a similar address within 3miles & deliveries go there if no postcode is used.

order arrived over 1 hour early, my guest wasn't here _food had to be kept warm in oven

The food was an hour late, cold, soggy and didn’t have any flavour

Food wasn’t warm, delivery was late. Very disappointed. Wouldn’t go back.

Edit: Just updating this to say I've had a reply - 10 months later, original post was Feb 24 🤣🤣 _______________________________________ We loved Camille in the past however it's recently changed which is so disappointing. On this occasion, food took 1 hour 55 mins to arrive, a full hour late, yes it was icy and I understand if that was a reason but I tried phoning 4 times to no answer. If I'd been told up front 2 hours that wouldnt have been a deal-breaker but an hour late on the delivery time given left me thinking it just wasn't coming. Then when it did arrive it was warm so had just been made which was great but I'd ordered a rice dish which was stodgy (including big clumps of white rice when the rest of dish had the sauce) with less flavour than I'd experienced in the past with this dish so blander than I expected, beef was chewy then I like crunchy veg but the brocolli was a bit too crunchy for me. The starter we ordered was ok except the dipping sauce which was the saltiest thing I've ever tried. I see management often reply here saying to contact them. There's no point if they never pick up the phone and to be honest I'll just not order again. Wish I'd read the reviews on here first.

We have now been waiting for our delivery for one hour 30 minutes! This has happened before but we gave them the benefit of the doubt. Never again. To add insult to injury they’ve unplugged their phone line so you cannot even phone them to find out where your order is! We will never make this mistake again as they are totally unreliable and our Saturday night is ruined!

Food was almost 2 hours late. Curry didn't come with rice which wasn't made obvious on menu so we assumed like any other takeaway that it would. Spice bag was 5/10, potatoes were hard and clearly cooked ages ago. Overall very disappointed.

The food arrived over 2 hours late. Please don’t order from here

Amazing Pad Thai. Great food as always. Delivery right on time.

Pad prik haeng with tofu, delicious as always

Delicious food, lots of fresh ingredients, nicely spiced. Particularly like the Thai red and green curries. I love that they use recyclable containers for takeaway food. Always friendly staff.

Food was great and arrived early but the app didn’t update to let me know it was being prepared and then on the way.

The food was basically 2 hours late won't be getting from here again.

Ordered 1812 with a 1855 delivery advised … actual arrival of ‘cold food’was 2020 … expensive microwave meal.

We ordered a collection from Bangor Camille. Collect time was good (options to collect from 10 mins onwards from time of placing the order) and food was very tasty.

The delivery is still not arrived so I would like to apply for a refund

Delivery due 8.50-9.10pm. Didn’t arrive until 9.30pm ( 1 hour 25 mins after order placed) and food was cold.

Great food and came quickly. A lovely spot

Ordered hour in advance for delivery, arrived more or less on time & Very tasty. Only criticism is that it wasn’t hot, just warm. Perhaps there’s something that can be done to keep it warmer or retain heat a bit longer.

Food was cold. Potatoes were hard. Overall not nice, didnt enjoy. Wouldnt order from here again.

Camile Thai is one of our favourite places to visit. We ordered 6 meals tonight for £48 as Bangor Eats was doing a 30% off offer. The food was absolutely delicious! We had Green Curry, Massaman Curry, Chilli Chicken Stir Fry, and Katsu Curry tonight.

Awful no atmosphere Told can only order of one side of menu Friend and I shared added a side and a starter The curry was more like a soup Left alone not checked was all ok did we want anything more Will not return

First visit, but will 100% be back!!

Delivery driver was very friendly. Top marks

Our takeaway food and the service when picking up was excellent. Ordered via the app, only took 15 mins from ordering to collecting. Food was delicious as always.

Would review the food but after 3 hours it still hasn't appeared lol x... rang the restaurant to be told it would be with me shortly. Was then rang back a moment later to be told it had been in fact delivered but to the wrong house. Poor service probs won't be back, hope whoever got my crispy potato's and curry enjoyed it xx

Really disappointed as the noodles were cold and hard when they arrived. Heated in the microwave but the quality just wasn't the same as when it is fresh and hot. If I knew I was going to wait to ling I wouldn't have ordered. If this was served in house it would have been an entirely different experience. Wouldn't risk ordering again for the price of the dish. Worst experience to date through Just Eat

The food was brilliant delivered with care , hot and delicious my guest from Sussex loved her red Thai Curry and I the sir fry chili chicken oh and the duck ! Never fails to amaze

Great food! I will definitely order again!

Fantastic meal, most authentic Thai we’ve had outside Thailand. Delicious!

Beautiful food and great delivery thank you

half an hour late and doesn't let the customers knows.

Always lovely food but over an hour and a half late is ridiculous

Ordered a take-away several weeks ago. Part of the order was a tiffin platter for 2, when the food arrived (close to 3 hours late) the platter consisted of a random selection of spring rolls, no chicken wings and no chicken skewers. They had basically given us whatever they had left over. Complained about the wait and missing items and was given a £30 voucher with an apology. Very generous we thought. Last weekend we ordered again. This time as part of the order, we ordered 2 portions of chicken skewers, when the food arrived, we had a sum total of 2 skewers not 2 portions! The rest of the food was well below par, very little sauce, dry undercooked rice and mushy. Really poor quality ingredients and cooked with absolutely no love. I genuinely think they just don't care. Avoid at all costs. Shockingly bad in every department.

Ordered some late night nibbles with my son. We fancied some different so gave Camile Thai ago. Wasn't disappointed, will certainly be ordering again soon and trying more of their dishes.

Chicken wings and apple pancakes are lovely, calamari tastes good but just became soft and not with wasabi mayo sauce

Not only was it late the starters were freezing, I also had to ring and find out where it was as the app was saying it had already been delivered, person on the phone couldn't have cared less not even an apology.

One of the best currys I’ve had in my whole life

hi all just disappointed, ordered @ 9.55 pm on tuesday the 4th as they dont close for last delivery @ 10.30 on bangor eats just to be told that they could not be bothered, sad days for catering businesses

First delivery time changed was 45 mins past original time

Food is freezing and was over an hour late.

Consistently late delivery and no answer when I phoned to enquire. Also no dip with the spring rolls - this is the second time in a row that this has happened unfortunately.

My food has not arrived. Where is it? This is ridiculous now

food excellent, but delivered far too early. i was having guests for dinner but they were not here when food arrived.

We ordered take away today as it was 40% off the bill. The food was tasty enough but I am happy we did not pay the full price. I collected our order saved £5. The restaurant had only 1 table in, seemed to have lots of take away.

Food late and still not arrived no one answering the phone

We were handed a double sided menu on arrival to then be told (when the man eventually took our order) that you can only order from one side. I then watched the man preparing the food rubbing his nose and face while cooking. Food took nearly 45 minutes to arrive. My sons meal arrived with a long black hair in it. Absolutely no atmosphere and extremely average food. Save your money and go somewhere else!

food arrived cold, and food took over an hour longer than the time it estimated to begin with ... no apologies given by the driver upon arrival

Excellent as always. Super tasty food, very good value, real ingredients. Can't go wrong with Camile!

fast delivery and friendly service 👍👍👍👍

The food was delicious and really tasty . Restaurant quality

food arrived Luke warm and took over an hour, called the restaurant and was told would be 10 more minutes, 20 minutes past before it arrived, not even a extra portion of prawn crackers etc for the wait

Delivery and Service Concerns I've been a regular customer and have noticed a decline in service and delivery speed. My recent order took over an hour and a half to arrive, and attempts to communicate with the restaurant were unsuccessful. Additionally, the starters were not up to standard, with two items merged into one and an insufficient amount of dip provided. I hope to see improvements in these areas before I will be placing another order.

order was delayed. then it arrived luke warm. food was more veg than there was meat. generally just disappointing

Food was good but delivery was over an hour late. Issues with delivery drivers are not the customers problems. No offer of discount due to delivery times. I did ask. Order somewhere else if you’re hungry.

Overall the food was delicious. The chicken katsu curry was cooked to order and was crispy. While the Chicken Gyoza was soft and tasty. My only constructive criticism would be the improve the portion size of the chicken katsu curry and perhaps clean the tables. As most of the tables were sticky on the surface.

Placed order at 18.56 and only received the food at 21.00. Which was cold and delivery driver did not even apologise for the order being late. We will never be ordering from Camille Bangor again. Real shame!

Ordered takeaway online at 7pm and it was delivered at 9.30pm. I rang about 10 times to find out what was happening (once it got to nearly 9pm) and it just rang out with no answer. I eventually got through and was told it was on it's way. It took another 30 mins to arrive. Noone orders food and wants to wait that length of time for delivery. It's unacceptable. I would not order from here again as a result. The food was ok but the delivery issue just ruined the experience.

I got food poisoning as the chicken hadn’t Been cooked through and I have been sat for 2 days throwing up everywhere and have a bad stomach, I do not recommend eating here as it has been a very unpleasant experience for me.

It seems that delivery isn’t on the same page as the quality of food.

order was not collected, restaurant was not open when arranged

Amazing food, but sadly the slowest delivery in Bangor. Probably better going in and picking up.

1 hour 45 mins after saying me 35-50 mins for delivery

Go to place for Thai food!! Ordered the new satay tofu dish!! Was so delish. Pick up is always bang on time!!

Delicious! Appreciate the vegan chickN options and the beautiful brand/packaging.

was excited but meals came kinda cold,and the portions aren't great compared to anywhere else,especially for the price of a single meal....

My order was delayed multiple times, couldn’t get through to the restaurant when I tried to call. The order wasn’t delivered and I had to order from elsewhere. Very disappointed as the food and service is normally excellent

Excellent food arrived on time still very warm. Great value never disappoints