Based on 382 opinions finded in 2 websites
Based on 382 opinions finded in 2 websites
Opinions
A little tight on its footprint but a cozy new location for Nero
Stephan Gilly . 2024-11-10
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Amazing coffee, food is incredible, awesome atmosphere(comfy, cozy). Also best service I’ve ever had at a coffee shop… Rick the manager makes going here a truly fantastic experience. My south end go to for coffee
Robbie Sacco . 2024-09-29
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Super fun people behind the counter, though the food was closer to a box being checked so they could say they have it rather than actually good.
Elliot Berard . 2024-09-15
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Uniquely decorated and the staff is always happy and chipper. Customer area could be a bit more clean, but wi the the huddle and bustle of a coffee shop it was as clean as could be expected. Definitely need to extend the business hours past 5pm in the summer.
Heather Jones . 2024-09-08
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Great place for coffee and sweet stuffs in Boston. The store is close to downtown Boston too, around 10 mins to walk. So if you visit Boston, give it a try.
Trang Le . 2024-08-24
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The flat white was great. Had the lemon blueberry bread and it didn’t particularly wow me. The atmosphere of the place is really nice to sit and relax while you enjoy your beverage or treat.
Nicholas . 2024-06-15
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Chai was very milky tasting and the americano wasnt the best. Hope to have better drinks next time. Service was good, and drinks came pretty quickly
Jun Simons . 2024-05-13
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Cappuccino was watery and the flavor was not robust. Had a delicious everything bagel swirl. Do not recommend coffee here
Margaret Pitkin . 2024-04-26
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Delicious coffee and food. A good place to start a day and visit the city afterwards.
Catherine Gignac . 2024-03-30
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Went there for a morning coffee. The coffee was ok, multi grain croissant was pretty light and good for breakfast. Worked two hours on my laptop there, was quite mellow and relaxing experience. Not too crowded before 10:30am. The staff are energetic, welcoming and chatty. Overall, enjoyed my morning there.
Kai . 2024-03-12
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Cozy, unique cafe with quick, premade food options. Get here early for sweet treats. The staff is super friendly and helpful. The coffee is very flavorful. Highly recommend coming here.
Natasha O. . 2024-02-18
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I was served almost an empty cup of cappuccino. The cup is small why not add the coffee that pours out on both ends the all the foam. Very disappointing!
Diane R. . 2024-02-04
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Not bad for a Nero’s to be fair, but I would suggest there are better independent options nearby to try!
Alex Cass . 2024-01-21
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The best thing about Cafe Nero is the coffee! I love the drip coffee. The food is ok. The croissants are good but not excellent. They are slightly less flaky than real french croissants... The sandwiches are ok but again not great. The atmosphere is also ok. I like the gas fireplace and the holiday decorations. Cafe Nero is a nice place to sit and relax or to work on your computer. I like that all of the locations are uniform so you know what to expect. I have tried the latte's the espresso, and the drip coffee and it is all excellent. I also love the coffee frappe although it has a lot of sugar..
Elizabeth Doran . 2023-12-30
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Excellent café, staff très sympa, les pains au chocolat, madeleines et cookies sont excellents. L'ambiance est calme et agréable
Nanoucarine . 2023-12-29
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Love this coffee shop! The pastries and breakfast sandwiches are delicious. The coffee was so good I had to grab another vanilla latte to go after we ate our meal.
Alyssa Campbell . 2023-10-30
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커피 품질도 좋고 빵 케이크 모두 맛있어요. 파스타치오 리코타케이크는 또 먹고싶어요♡
정다은 . 2023-10-27
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Very nice neighborhood coffee shop for the South End! Quick service and good assortment of breakfast options. My husband and I actually went there twice on our trip to Boston. The coffee, pastries and breakfast sandwiches were all good! Would go back to this cafe if we were in the neighborhood again!
Rachel Slowik . 2023-10-14
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One of the best cafes for "wake-me-up" coffee and delicious pastries. Vanilla latte with oat milk is my go-to. Almond croissant and caprese sandwich are also my staple here. This location offers a homey atmosphere with a new england aesthetic of brickwork, etc. This location will be closed between Sept 25th to Oct 1st 2023 for renovations.
Durga Kale . 2023-09-22
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great service , reasonable prices coffee delicious
robert fish . 2023-09-01
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One guy one with attitude problems. Took an Uber here to get a coffee to make it on time and the 15 min wait with 2 ppl in line ahead of me negated that time. He made drink and gave it to me and I had to wait for another drink to get made just to pay..
Aaron Howell . 2023-08-25
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Been going here for years and years and I’ve seen staff come and go but it’s always been a brilliant place, great atmosphere, efficient and friendly staff. Clean and tidy place and always a great space to come meet friends, work or just relax alone. Staff deserve the highest praise as they work to hard
Kerry M . 2022-11-05
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I hope you change your seating layout as soon as the safety restrictions allow that. Those booths are taking all space and accommodate just a few people. With folks working and studying there, your chance of sitting in this cafe with a cup of coffee is negligible…
Anna C. Belkina . 2022-02-23
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Probably our favorite of all the little coffee shops we went to. You can order very small coffee here and just sit and read it study to your hearts content. It's a comfortable and inviting atmosphere with friendly service and shelves full of old books to give it that scholarly feel you expect if a town full of ivy league students.
Dale MacKinney . 2022-02-03
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The coffee is always good here as is normal in any Caffe Nero, the staff work hard so it's unreasonable to expect a friendly, smiling face every time. The worrying aspect is that the cleanliness of this outlet is on a downward trend, it's normally busy and therefore generating income that should support the highest of hygiene, minimum stands should demand that tables are wiped down when first become vacated.
Ray D . 2021-12-08
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Great place to grab a cuppa! Can use lap top. Has snacks and dinner and staff is super nice!
Kim Collins . 2021-11-16
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Earlier today a very angry and sad lady served us, the food that was unbeatable, we really like the other Nero locations. But the experience here was very heavy and sad.
Kelly Cianflone (SCKY ART) . 2021-11-16
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Lovely staff. Excellent caprese sandwich! Highly recommend this place for a quick bite
George McConnell . 2021-09-26
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They are fast, convenient and bake their own bread. Their coffee is strong and flavorful.
TWILIGHT SA DE CV / Arturo Escobedo - Asesoria . 2021-09-07
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Unfortunately, the staff at this location is particularly rude and unfriendly, painfully slow, and they seem completely uninterested in keeping even the minimum standards of cleanliness in the shop. The condiments (sugar, cream etc.) table is a complete mess, with broken, dirty jars and carafes. To round it all up, the food looks old and lifeless. So much for the Italian style!?
Romano . 2021-09-04
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Tasty sandwich, good coffee. I will come back.
Chris Bailey . 2021-09-02
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Their sandwiches are deliciously scrumptious. Amazing coffee. Fantastic smoothies. Bomb.com
Khalil W . 2021-08-08
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Almost all caffe neros are the same but what makes this one special is the people who work here. They are so respectful and kind, one man especially. I didn’t catch his name but as I was sitting quietly doing homework there was a woman who seemed to be lost looking for directions, he took the time to explain everything to her and even proceeded to give her his own person umbrella to take because it was pouring rain. Made my day :)
Mariah Crowley . 2021-08-05
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Ok place to hang out with nice chairs and a comfy feel but they declined my online order right in front of me then after 30 min when I asked about my missing order they said there was no order.
finn 123 . 2021-07-02
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Cozy Good food. Nice outdoor seating
Kathleen Medaglia . 2021-05-25
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Coffee was either too strong as strange as that sounds or burnt. In fairness it was my first time in the place and I took it black instead of with honey how I usually have my ice and hot coffee. Nice selection of pastry and hot sandwiches and they offer boiled eggs which I thought was nice and actually bought some. Pretty good all around , I’ll be back.
john paige . 2021-05-25
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A nice little cozy cafe that resembles what a typical Rome or Paris style. Nice outdoors option where you can see downtown although there are a lot of unsavory characters, it still a nice place to drink, chat, and study.
Natnael Tsigab . 2021-05-24
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I like this coffee house because of their coffee quality. I think it is a good option in a rainy day, to catch-up with your friends or simply to enjoy with your favorite person. It feels like a place to sit and talk, read or think. Of course don't forget the bakery, they have good options for those who love something sweet.
Ana Saenz . 2021-04-11
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Great place with safe acomodación inside and terrace tables... safety place in COVID times.
Mara Socolovski . 2021-03-28
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I'm a huge fan of all the Cafe Nero locations in Boston! This place has a great vibe and good coffee. Would definitely go back here again.
Cody Sensenig . 2021-01-31
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Danny the Barista was super helpful! I'm a little picky and needed to change my drink bc I accidentally ordered the wrong thing. He was super friendly and even made a great recommendation! The place itself was clean and the atmosphere is just want you want for a coffee shop. Cozy and happy. In the end I had a delicious meal and a delicious coffee. (Seriously the foam on my latte was amazing??? Plus the beans were rich but no acidity, my girlfriend loves sweet things but even she liked it.)
Al . 2020-12-09
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The pastries and sandwiches are better than anything you'd get at Dunks or Stars. However the coffee stands up to the competition and the atmosphere cant be beat to enjoy a great coffee!
Wanda S . 2020-10-08
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Very nice place the managers are very nice
oumar kamara . 2020-08-10
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Very quaint with a rustic touch. The food leaves a bit to be desired so far...banana bread was greasy and the apple crumb coffee cake was over dry and the topping not fresh. I have had these items at other Café Nero with no issues. This was the one on Tremont st Boston. Now that being said, the employees were great! Clean, helpful, and following Covid Protocols. I surely hope the franchise owner or store manager really appreciates the employees at this location! I happened to look down the stairway employees have to use multiple times a day! And....wellllll.... yeah! Steep, a lot of them, and just in less than an hour one worker had to ho up and down 4 times before another partner got there to help her out. Nothing wrong at all. Just what these employees have to go through to make sure we as customers get excellent service. I haven't seen another Café Nero with such working conditions. It is in an older building which brings character, however makes the emoyees jobs much more challenging! I was very appreciative they still had smiles on their faces and helped customers like they really cared! I will definitely be going back!
Kr8v Grafix . 2020-07-26
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Clean, rustic spot for a quick coffee. A 16 oz ice coffee was about $4, but that's what you get for ordering anything in Boston. Covid precautions, so no bathroom but outdoor seating!
Gene-Andrew Ouellette . 2020-06-17
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Good but they don't know what a breve is and refused to warm the half and half saying it creates problems with the machine so they don't make them. That was fine I just had them leave room so I could pour half and half in myself.
Annette Henshaw . 2020-02-25
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Exceptional service and quiet, relaxing atmosphere - both this location and the Newbury location have amazing staff - thoughtful, efficient, friendly - the coffee is good but not great, but it remains one of my favorite places to be
Darin Bellisario . 2020-02-09
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Exceptional coffee and an array of food assortments. The staff is super friendly and extremely accommodating. A+
Jim . 2020-01-24
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Honeslty my favourite coffee shop, absolutely love the white chocolate mocha and raspberry and white chocolate muffin. My only problem with this particular Caffe Nero is the size of the shop, its so narrow that you can barely get a pram down the aisle, not great when your'e out for coffee with your girlfriends and you can't fit the 3 prams anywhere.
HanzBananz . 2020-01-13
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I've been here a few times. Coffee is decent but the service is mediocre.
Brendan Powers . 2019-12-01
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Better than Starbucks but not as good as Cafe Tatte :)
Bobby Guliani . 2019-11-24
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Le serveur était sympathique. Il n'était pas satisfait de son café, donc 2 min après il est venu avec un autre, c'est quand même trop cool.
Mathieu B. . 2019-11-14
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staff did a great job dealing with a crazy old man.
Sarah Boman . 2019-10-22
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Amazing latte. The classico medium Italian roast coffee beans were so good, we took a bag home!
Jerome Sullivan . 2019-09-23
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Smoothest coffee you can find. Very nice.
Michel Beaudry . 2019-09-10
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Good coffee, great sandwiches, even better ambience for relaxing and enjoying solitude or company. Outdoor seating is great too.
Hasan Aygun . 2019-08-24
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A quiet place for excellent coffee and pastry on a Sunday morning when other places have huge lines and noise.
Rick Johnston . 2019-08-18
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It's just ok I guess. The seating is a bit small compared to other locations oh and the net when dissconnected I couldn't sign in again, maybe I overstayed my welcome.
Azez Omar . 2019-08-01
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We were met with an aggressive attitude, so much so that we had to leave the cafe and find another place. Aggression and hostility is not appreciated nor will it be tolerated by customers, if you are working with people in the service industry, leave your attitude and hostility elsewhere, period.
izuchaem 2019 . 2019-07-24
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Just watched your employee dumping trash barrel down a storm drain with coffee cups plastic bags and other products in it and he sat there and looked at the trash sitting on the ground a few times and then turned around and walked away. Hope that you guys have better procedures in place and it was just a stupid employee!
TIMOTHY DUARTE . 2019-07-23
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Enjoying the day in my neighborhood (South End) always includes a visit to friendly Caffe Nero. People and dog watching at their best...followed by a trip to neighborhood grocer Siena Farms.
Kim Taylor Knight . 2019-07-01
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This place is my go to networking coffee spot. I use it on occasion as my outside of the office office. Great things to nosh on while you scan the paper. I also love their community cork board and learn if lots of events from scanning it while waiting for my order. I also like the homey decor and the fact that every shop looks different. Their tables turn over without them kicking ppl out or having timing rules either.
Aisha Francis-Samuels . 2019-06-14
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Good place to have authentic Italian soft drinks and to be connected and to have warm welcome 😊
Ghassan Callas . 2019-05-19
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Unlike the house that the 'Mermaid' built, this regional chain has big tastes, and hints of that well-worn cafe on some college campus. With ample space to greet friends or have short meeting with colleagues, Nero has a great cup of Joe, cold or hot, and the standard forms of blended or espresso filled. Although out of a couple of the sandwiches I asked about, the snacks and quiche I chose were de-lish! There was a warm vibe throughout between customers, and the barista working was very professional.
Ren Jax . 2019-05-16
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British are coming and bringing with them this great caffe chain
Andrei Vakhutinsky . 2019-05-15
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Nice people and a really nice vibe with the old furniture.
Courtney Fuller . 2019-05-14
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Typical coffee shop. A little cramped but a convenient location nonetheless.
Drew Cameron . 2019-05-12
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Not on the cheap side but good quality. One of the best caprese sandwiches you can find. A mature hot chocolate, probably made with dark chocolate giving it a slightly bitter taste.
Stephanie Almeida . 2019-05-07
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This cafe used to be my favourite place to go in Lisburn but it has really gone down hill these past 5 months...dirty utensils and staff could be friendlier!!! Really hope things pick up as I actually used to really like the place!
Sylvia T . 2019-05-02
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Great coffee but rude attendant, the one with the nose piercing.
Pedro Silva . 2019-04-14
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On tour and decided to stop by. Ordered a bacon quiche and cold brew ice coffee. I can not believe I waited until my last day in Boston to check this place out. So good. So filling. Great prices.
Robert Hightower . 2019-04-08
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Impersonally served watery, burnt tasting coffee.
Russell Swinton . 2019-04-07
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Cozy neighborhood coffeehouse. Friendly crew with good selection of croissants, breakfast and lunch sandwiches and good coffee. They even offer fresh squeezed orange juice.
Dan Panea . 2019-03-31
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Good coffee, but always busy and hard to get a seat at this particular location.
Hanne Richardson . 2019-03-17
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Good coffee and not bad snacks and sandwiches!
Bradley Bucklin . 2019-02-07
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Staff is very understanding and they also maintain the cleanliness of the area efficiently.
Gordon Fraser . 2019-02-04
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Rede delícia! Gostei mesmo das unidades de Londres.
Alessandra Okubo . 2019-01-22
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Consistently good coffee and pasteries. Gets a bit crowded, but we'll worth it, even if you have to grab it to go.
Geoff Kleinman . 2019-01-15
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Great atmosphere. Great staff. Fun place. Nice fire! Will go back.
Jacqueline Mahoney . 2019-01-09
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normally I like Cafe Nero. but not this location! worst, unfriendly staff, even rude they chat very loudly I think the owner shoud train staff first
Chloe Kim . 2018-12-29
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Very cool little shop. Great staff. Great snacks and coffee. Definitely recommended.
Charles Bastian . 2018-11-28
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I love the coffee, baristas and food. It's over priced, but out paces Starbucks every time. With a customer loyalty card every 11th. cup of coffee is free. The only thing I hated about the Tremont Street location we're the entitled younger female clientele in yoga pants. I try to miss their arrivals and departures. There goes the neighborhood!
Jeffrey Currier . 2018-11-13
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Cool place, good coffee, very popular and love the fireplace on cold days.
Paul Horn . 2018-11-12
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Coffee is good here so is the service the place is warm and in the back of the coffee bar is a fireplace.
bryan p . 2018-11-07
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Very hip, cool music. Cute bartender and great coffee and treats Has a very chill vibe with books and wingback chairs and outside seating.
J . 2018-10-06
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Lovely relaxed atmosphere, very friendly helpful staff, good variety of hot/cold drinks and sweet and savoury foods, reasonably priced for being a branch of a chain of cafes. You wouldn't think you are in lisburn when you are sitting relaxing with a good cuppa.
bekki m . 2018-10-02
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Excellent coffee and pastries and a great coffee shop ambience
Justin Alves . 2018-09-21
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One of my favorite places in Boston to get some work done in an amazing coffee shop. Prices are fair and there's an awesome selection of foods and snacks. Ambiance is clean and quiet, just what you want and need!
Dylan Polin . 2018-09-04
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Delicious Cold Brew. Super smooth coffee. I had been walking around Boston all day, over 30k steps and counting. Busy day, right?!? I needed my coffee fix, and was told that this would be a great place to grab coffee. My friend who was giving me the tour doesn't drink coffee, but swore that it's a very popular joint and heard it's good coffee. I had him try my black coffee, and he enjoyed it as well. Didn't get a chance to check out their pastries. I had already planned to walk down the street to grab a donut. I know, I'm a fatty. The place has a very old, vintage, hipster feel. It's quite dark inside and a bit stuffy actually. It was busy inside and a lot of people were in there reading and using their laptops. It's very difficult to escape the heat and humidity. On this particular day it was raining, so people were inside hiding from that.
andrew saetern . 2018-08-13
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The vegan berry muffin is great. Love how moist it is. Really comfortable atmosphere. Laid back vibe. Excited to come back in the winter for the fireplace
Ben Rawitz . 2018-07-15
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Friendly staff and fresh ingredients.
Miles Shugar . 2018-07-04
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Wish we had these in Portland. We would make the switch to this coffee shop permanently. We went here three times while in Boston for a week. The chai latte was the best chai latte we have ever had. Great coffee, delicious pastries. It's no wonder the place is a Poppin place in the mornings. We almost had a punch card filled out we loved it so much.
Heather Sheridan . 2018-07-03
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Visiting Boston loved this place, fresh crossaint and good coffee. Definitely coming back
Yohanna Ramirez . 2018-06-20
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Usually my favourite coffee cafe, but this one is constantly grubby, toilets yuk. Staff slow, outside is unpleasant.
Alexandra P . 2018-06-18
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I don't like their coffee but great vibe.
Steve . 2018-06-10
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Fun staff, good coffee, relaxing environs
thomas swanston . 2018-06-04
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I live the coffee at Cafe Nero. The cafe can be crowded but it is my preferred take out coffee chain.
Elizabeth McLean . 2018-05-30
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Good coffee but employes didn’t appear welcoming and service was not them asking what you needed but you having to tell them yourself, they would simply say “hello” and then you order.
Mr Badger . 2018-05-29
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Very cosy place but the latte wasn't great.
Cormac Quinn . 2018-05-21
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Best pains au chocolat in town. Caffè Nero is my favorite place to get French style breakfast. French myself, I am very picky when it gets to "viennoiseries" and their pains au chocolat and croissants (try the whole grain option) are truly delicious: perfectly baked, with soft chewy buttery dough inside and crispy crust outside. I was told the product come frozen from France. Not the best option for the planet but I totally forget that when I get the first bite in my croissant :) To complete the experience, the coffee & green tea are also really good. Bonus: they are dog friendly, and your furry friend will often end up with a delicious treat himself.
Cecile Engrand . 2018-04-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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880 Opinions
Very poor dining experience. Don't think I have ever left a negative review of a restaurant before. Came home and specifically set up an account so I could write this review. I ordered a dish and got something that had a similar name but was very different. Initially I wondered if I had made the mistake. However it was definitely the restaurants fault, as what I had ordered was on the receipt. Initially when I was paying the staff member refused to acknowledge the mistake. I returned to the restaurant and they did admit it was their mistake. They apologised then. I expected to get something off or some recompense, as the food I received would not have been something I would ever have ordered. A very disappointing dining experience. I wouldn't recommend this restaurant.
290 Opinions
Lovely place, highly recommend for vegans. James the chef is amazing as coming up with recipes for vegans, I had a breakfast and have to say it was the nicest breakfast I've ever had. All the food he cooks is amazing. I'd hire him as my personal chef if I could. Great place, nice and chilled out atmosphere.
881 Opinions
Food was lovely, very busy (and noisy)though as it was the Christmas light switch on. Staff were friendly and attentive. Would definitely go back again and try that 24" pizza!