Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 178 in 3097 in Leeds
Opinions
Certainly, here's a revised version of your email: Subject: Feedback on my Visit to Nero Cafe on Albion Street, Leeds Dear Nero Cafe Team, I hope this email finds you well. I wanted to share my feedback regarding my recent visit to your cafe on Albion Street in Leeds, which took place today around 4:15 pm. I ordered a cappuccino and a lemon loaf, and when I kindly asked the staff member serving me if the cake could be served on a plate, I was met with a response that left me somewhat taken aback. The staff member mentioned that they couldn't accommodate my request, stating that there weren't enough staff available to assist with such requests. I must admit that this response came across as rather rude and unexpected. I understand that it was a Sunday, and I observed that the cafe was quite busy with messy tables and a shortage of staff available to maintain cleanliness and assist customers. However, I believe that good customer service should remain consistent regardless of the day or situation. Interestingly, I had visited another Nero cafe just yesterday, where the staff proactively asked if I preferred to have my cake served on a plate. This stark contrast in service left me wondering about the inconsistency between different Nero cafe locations. I believe that Nero cafes, while not necessarily luxurious, should maintain a certain standard of customer service. If a staff member is unable to fulfill a request, perhaps due to limited personnel, it may be worth considering ways to address such challenges, such as having more staff on duty during peak times. I sincerely hope that this feedback is taken constructively. I have always enjoyed visiting Nero cafes for their coffee and pastries, and I believe that with a focus on consistent and courteous customer service, the experience can be even more enjoyable for everyone. Thank you for your attention to my feedback, and I look forward to future visits that reflect the high standards I have come to expect from Nero. Warm regards, H
Hind A . 2023-10-22
MORE AT TripAdvisor
I think address is 56/61 otley rd , but it is on a corner, a great place to sit relax, read, write letters, work out your day, so close to Post Office, and the Library , staff are just great at Library if needing to check out your emails. the Nero caffe has lovely staff, reasonable costs, and so so relaxing and people coming and going, so always a chair, table are a great variety of size , chair numbers to fit. If you want time in the outdoors buy a sandwich and a park not too far away to eat.
frances H . 2022-11-12
MORE AT TripAdvisor
Similary restaurants in Yorkshire and The Humber
11 Opinions
Good evening troops, Today we are reviewing ice boujee in Leeds and let me tell you, it was extremely boujee (not icy though it was pretty warm inside) First of all, you are VERY lucky that we did not rate you 4/5 star as you had no waffles in stock which is crazy for a dessert place as it is the most requested item along with eggs on toast (according to the Harvard study taken in 1666 when dessert shop really rose to fame after the great fire of desserts!) but you redeemed yourselves massively with the overall quality of food. The inside of this establishment was like being on extremely strong acid (not that we would know, we have never heard of drugs before;)xx) mum if you’re reading this stop going through my sock drawer, please. There were colours protruding from every corner and also there was a mysterious door in the toilet which I can only assume takes you to Narnia as I heard lions roaring behind it, whoever said yellow and green should never be seen without a colour inbetween was right, it looked like banana bogies. And trust me I’ve tried these and they aren’t nice. But the seats were as soft as a hedgehogs back which if you don’t already know is extremely soft and cushiony. I don’t know if indoor living is a new trend but the garden furniture indoor really stood out to me. Onto the food, we had 4 cookie doughs, which worked out as 3 each and they were absolutely delightful. I cannot describe in words how good this dessert was so I will describe in numbers instead, 8362618204762749477. The ice cream was creamy like a cow and fluffy like a newborn hen, it may be the nicest ice cream I have ever tasted, but I have only tasted 1 before so this may not be a fair comparison. But it worked impeccably well along with the cookie dough. The cookie dough tasted like a cookie that was doughy which is strange for cookie dough however it somehow worked, this is not a combination I would assume to work but wow wee, it certainly did! Presentation was a 10/10, taste was a 10/10 and ya mum is a 10/10. Bossman 1 and 2 worked together like a ship and a big iceberg, which means perfectly and that would a great idea for a film by the way, someone should make that, maybe me, our son Dave Kebab likes films, he was watching one recently about people pretending to be a centipede, I don’t know it ended but he didn’t sleep for 3 nights because he was so thrilled with the film, bless him he’s only 5. We thoroughly enjoyed this place and I would recommend it to absolutely anyone except from my mother in law because I hate her and she doesn’t deserve the pleasure of these desserts, Sandra if you’re reading this stop going through my sock drawer, NOW!!! Over and out you crumbly centipedes.
1401 Opinions
This was our first visit for over a year and first signs were good with a very busy restaurant on a Wednesday evening. Food and service were excellent! We shared the combo starter between 3 of us and this was definitely sufficient. It arrived sizzling with a delicious selection of pakoras , bhajis and lamb chops. We then shared a Bombay aloo , a gorgeous lamb and spinach balti and a wonderful chicken dish (can’t remember the name ) which contained pieces of peppers and onion. We will definitely be back soon!
101 Opinions
We were warmly welcomed into the cafe with our little dog. The food was excellent. Staff so friendly. We will be back ASAP