Burger King in Leeds

Burger king has delicious food that is great value for money and the staff customer care is brilliant the standard of service is superb i highly recommend this restaurant.

Justin had no customer service experience and just left all the food to go cold, poor chef had to do the bloke job, untrained to say the least and how do you whoppers on free whopper day when your burger king absolutely horrendous will not be returning until justin is either sacked or trained properly props to the cook for stepping in.

Justin slowest worker i’ve ever seen. ordered 1 burger took 30 minutes to get ready wasn’t even busy in there. Disgraceful from Justin wouldn’t do his job. Sat making drinks instead of packing the food which cooks made in good time. The main cook had to step in and pack the food as Justin was taking too long. Will not go until Justin gets sacked. You have lost a valued customer i have been going for many years and did not deserve that treatment.

Clean store with helpful and friendly staff!!

Clean, friendly staff, great stuff

horrible. did not receive 2 whole burgers, and halloumi fries felt like rubber and tasted like it too. DO NOT GO HERE

It’s a lovely food with nice customer service by Saanna

Very friendly staff very clean restaurant and very nice food

Nice staff clean and tidy establishment

Nice hot food. Friendly staff. Upgraded my fries to a large for free. Would recommend.

Great food. The lady was so sweet.i believe her name was Sanaa. I was struggling loading my taste card and choosing what to get and she was so patient with me

Nice clean store and helpful staff

Great service on boxing day and as the last customer even got some free food! Will be back again!

Very fast delivery and nice team instore

Clean , quick and great service

Young guy and the girl, possible newer team. Good customer service, polite, effecient. Food hot, shop clean, impressive thanks.

Great place for a nice burger meal, clean store and friendly staff.

Went to the counter to order as I always do. I'm 72 and like to talk to people as I live alone. The place was almost empty but the girl told me I had to use the self order panels and wouldn't be persuaded to serve me despite me being right there. I left. Never heard such an awful decision by this branch's management.

Went and got food, it didnt take long to make and was actually hot/freshly made. The guy who gave me my food was nice too

I am a uber driver they toon way to long to pack the food got me ticket on my car staff don't no wat they doing onley 4 members working kept on ignoring me how rude

Ordered a Double Whooper but only received a Single Whooper

Was really good! And saved good money!

No lettuce on my whopper :-( not very happy

From order at 12.39 and 2 changes to estimated time of arrival the food chips and burgers for 3 meals were totally cold

The driver went to the wrong house he thought my house was 34 instead of 32. He apologised for the inconvenience. The food was delicious and really enjoyed it. It must have been his first day so I’m not blaming him

Took an age to arrive & when it did it was cold & tasteless. Chicken very tough, 3 bites & thrown away. Not many fries.

delivery took a while, longer than usual, delivery driver refused to get out of the car so I had to go out in the street in my pajamas, wouldn't give me food without a code, which I was unaware of, by the time he handed over the food, it had gone cold!!!

After failed McDs order, decided to try elsewhere. Arrived on time with hot items & cold items presented correct. New Angus burger & loaded fries hit the spot! Nutella muffin + Icecream lush also. 👍

ordered royal feast for four but only got 3 burgers so had to go without food for myself

Enjoyed my meal delivered on time

Food was cold and order was wrong

My plant based sandwich was missing from my order

The delivery is always very slow from Burger King and so the food arrives cold. The map is also wrong so the driver can never find the address.

Only 1 of the 3 self service terminals working. Staff actively avoid eye contact and till area so they don't have serve you there. Long wait for food which wasn't even hot.

The order has been marked as delivered. placed at 11.55am, due 12.20-12.45. Driver assigned as 2.00pm. order says delivered at 2.30pm and it 2.07. No order has arrived

Dint have bbq dip , was replaced with sweet chilli & a note apologising , spot on as usual

Burger ok, service slow, busy. Tables filthy from previous users. Toilets disgusting. Hand dryer not working. Does anyone clean here? Obviously not!

Got served by Sanaa, lovely attitude and just a wonderful person

lovely young woman served me with a great smile and helped recommend items on the menu when i was unsure on what to get. I think her name was Sana, i just appreciate what she did xx

Best customer service from Sanaa. She was very polite and welcoming when I entered the restaurant.❤️

I was served by employee Sanaa at the till when I last visited. She was very polite and patient with me even though my friend and I were very indecisive and spent a long time picking and changing our orders. Great attitude!

Used to get mcdonald's but last time was so bad I binned it. Been using burger king last 6 months food is a lot better

I got served by this lovely lady called Sanaa she helped me with my order and was just super lovely and positive to be around. Her smile was contagious and welcoming!

Got served by Sanaa , very polite and understanding. made sure the order was correct and arrived quickly .

Was served by an employee named Sanaa ,felt a very welcoming and friendly environment, gave outstanding service.

Great customer service by this lovely lady called Sanaa!!!

Got serviced by this lovely woman called sana and the food was really nice, would come again.

Sanaa was vey kind did a great job

Sanaa is Lovely ! Smiley service :)

Served by Sanaa at the counter, really friendly staff, seems like a joyful place to be great music and lighting Sanaa helped with my order and provided excellent customer service

Came here recently and the customer service was lovely! I was served by Sanaa who had a very positive attitude even when it was busy.

Great customer service from one of the workers Sanaa!

was served by this lady called Sanaa, whom funny enough shares the same name as me.. she was lovely and super nice to me and helped me with my order perfectly

I was served by a lady named sanaa today who was nothing but lovely. I could not speak english well and she was very understanding and help me read out the the menu. Thankyou a lot.

I miss Dean working here however it is very clear that he did an excellent job of leaving a lasting impression. a credit to the North. Big up

I got served by Sanaa at the till, she had lovely attitude and always had a smile on her face. She had positive attitude and always made sure to make small talk. The food was made quick and efficiently with no fuss.

I came in the other week and bought the Hallumi fries and jalapeño bites I received incredible service I think the girl was call Augus she was incredible polite. I was quite shocked when I came in yesterday and didn’t receive the same from another member of your team who was very rude and had a face like a slapped arse and spoke to me in a very disrespectful manner

I had a very nice lady at the till called Auguste help me take my order and she was so polite and helpful

Quick food service, kindly greeted and served by Sanaa. Thank you!!

I was pleasantly surprised by the service at this Burger King. One of the staff members Auguste was very polite and gave us swift service.

i received really good service from August and will definitely be coming back because the food was banging

I loved my visit to this burger king in particular. No fast food employee has ever paid so much attention to me as a customer I truly felt like I was welcome here. An employee by the name of August was the one who took my order at the front counter when the kiosks were down and assured me they are trying to fix them. What was even better was that August also made sure that all of my food was hot and fresh out of the fryers.

Fast and quick service from Auguste. The food was really nice as well. Enjoyed my holiday in Leeds

Sent wrong order (again!) This time putting cheese on a burger when not ordered. Great food allergy training! Not the first time at this restaurant unfortunately.

Chips for both Meal deals we ordered were missing, also no dips delivered.All the food we had delivered was cold on arrival.. Absolutely disgusted

Till on counter didn't work. First automatic machine I tried didn't work. A shop assistant ordered for me but no order ticket came out of the second machine he tried. He had to get keys, open machine and unclog all the paper. When my burger finally came it was hardly bigger than a 50p piece and the portion of chips was very stingy. On my way out I noticed a male member of staff with very long and greasy hair. He was making burgers but he wasn't wearing a hairnet and his hair was swinging above the food he was preparing. I won't be going back there.

food was cold and missing an item, shame as I really like burger king.

Mark who I spoke to on the phone is very helpful and a good ambassador. He did his upmost to resolve my complaint. It's a shame their dreadful drivers think it's acceptable to not deliver orders and then block your mobile number when you ring to chase them up which is what lead me down this rabbit hole in the first place. Hats off to Mark though as I say.

Order was an hour late, food was totally cold and coke drink was missing

Waited over an hour for cold food

items missing off order, rang shop and was told to request refund off just eat

I watched the driver go in the complete opposite direction on the map to where I live and when he did arrive my food was cold, the delivery charge should mean you don’t get a cold order, I have never had an issue before the Burger King is 5 mins from my home but on this occasion not a very happy customer.

Food and drink missing on first order

Wrong order totally not what we ordered at all, I hope u get a refund

Waited 3 hours for a whopper meal and it didn’t even turn up said it’s been delivered horrendous service

Whole order not delivered and restaurant unwilling to do anything about it. Will never use just eat or restaurant chosen again

Good Afternoon, I have ordered food for me and my family I have spent £65 to have missing items.. I have children with special education needs who are left disappointed also 1 burger was very over cooked with 2 slices of off discoloured brown lettuce.

Rude staff was ignored on multiple occasions when asking for sauce, not friendly, tables where all dirty only 2 were clean, i will not be returning!!

I was eating there with my daughters and the truth is that the treatment of the girl at the cashier was disappointing, very poorly tempered (Malandra) they should select their staff better since BK has a good prestige and their staff should be courteous and friendly

Food was cold and we had items missing

I was served by Mark Stowe, He was very lovely and polite food was lovely and hot and fresh will come here again

Food delicious and fast service

2x burgers cold 2x chips cold, refunded for 1 burger what a joke worsed meal ever had from here

I recently visited the Burger King in Headingley and was thoroughly impressed with the service and food. Dean, Kareem, and Liam were exceptional in their roles, providing friendly and efficient service. The food was fresh, hot, and delicious, making my dining experience truly enjoyable. Highly recommend this location for a great meal and excellent customer service!

Great food and nice staff, good music

Ordered a children’s meal as well as an adults meal for delivery. When it arrived it all looked fine until my daughter opened the children’s meal and saw her toy in there. It was a pack of 2 crayons which a member of staff had written “you’re adopted” on in red pen. Called them and the shift manager said he wouldn’t have thought his staff would do that and he apologised but the damage was done.

i was not notified at all about the delivery

Didn’t give me all of my order and the chips were stale and coke

Ordered loaded fries with bacon… where’s the cheese sauce? All I’ve got is chips with bits of bacon

The food was delicious. Will definitely order it again

Very polite delivery. Thank you.

Destroys all the competition definitely the best Yank restaurant chain

Very very disappointed, I ordered classic cheese burger with topped fries...which costed me 10 pounds, and it was totally wasted. The burger was dry, sauce on the topped fries were just for the name sake. The tables were dirty, not going to visit again for sure... regretting my decision.

Fantastic delivery driver great service 👍

Reheated chips no drinks kids burgers absolutely disgusting

Very disappointed as the food was extremely cold. So couldn’t really eat much of it ☹️

Delivery driver was incredibly rude. Half items missing. Items that where delivered where cold

Sorry to say, but the burger I just ate was probably the worst burger I've eaten in a long time 👎

Sorry but when is a double bacon cheese burger the size of a small Ben and jerrys lid , did they give me a toddlers

perfect order, love burger king