Based on 925 opinions finded in 4 websites
Based on 925 opinions finded in 4 websites
Nº 681 in 3097 in Leeds
Opinions
Ordered a Double Whooper but only received a Single Whooper
James . 2024-10-09
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Was really good! And saved good money!
Connor . 2024-10-07
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No lettuce on my whopper :-( not very happy
Lawrence . 2024-10-02
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From order at 12.39 and 2 changes to estimated time of arrival the food chips and burgers for 3 meals were totally cold
jane . 2024-09-27
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The driver went to the wrong house he thought my house was 34 instead of 32. He apologised for the inconvenience. The food was delicious and really enjoyed it. It must have been his first day so I’m not blaming him
Dom . 2024-09-27
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Took an age to arrive & when it did it was cold & tasteless. Chicken very tough, 3 bites & thrown away. Not many fries.
lisa . 2024-09-27
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delivery took a while, longer than usual, delivery driver refused to get out of the car so I had to go out in the street in my pajamas, wouldn't give me food without a code, which I was unaware of, by the time he handed over the food, it had gone cold!!!
Adele . 2024-09-21
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Enjoyed my meal delivered on time
Kathryn . 2024-09-20
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ordered royal feast for four but only got 3 burgers so had to go without food for myself
lisa . 2024-09-20
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After failed McDs order, decided to try elsewhere. Arrived on time with hot items & cold items presented correct. New Angus burger & loaded fries hit the spot! Nutella muffin + Icecream lush also. 👍
Mark . 2024-09-20
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Food was cold and order was wrong
Sam . 2024-09-19
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My plant based sandwich was missing from my order
Nin . 2024-09-17
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The delivery is always very slow from Burger King and so the food arrives cold. The map is also wrong so the driver can never find the address.
Jo . 2024-09-15
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Only 1 of the 3 self service terminals working. Staff actively avoid eye contact and till area so they don't have serve you there. Long wait for food which wasn't even hot.
Nick Roberts . 2024-09-14
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The order has been marked as delivered. placed at 11.55am, due 12.20-12.45. Driver assigned as 2.00pm. order says delivered at 2.30pm and it 2.07. No order has arrived
Rav . 2024-09-13
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Dint have bbq dip , was replaced with sweet chilli & a note apologising , spot on as usual
MR . 2024-09-12
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Burger ok, service slow, busy. Tables filthy from previous users. Toilets disgusting. Hand dryer not working. Does anyone clean here? Obviously not!
Steve Clark . 2024-09-06
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lovely young woman served me with a great smile and helped recommend items on the menu when i was unsure on what to get. I think her name was Sana, i just appreciate what she did xx
Emmanuella Odegha . 2024-09-01
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Got served by Sanaa, lovely attitude and just a wonderful person
Lina Omar . 2024-09-01
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I got served by this lovely lady called Sanaa she helped me with my order and was just super lovely and positive to be around. Her smile was contagious and welcoming!
Samantha Williams . 2024-08-31
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Used to get mcdonald's but last time was so bad I binned it. Been using burger king last 6 months food is a lot better
l . 2024-08-31
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Got served by Sanaa , very polite and understanding. made sure the order was correct and arrived quickly .
m G . 2024-08-31
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Was served by an employee named Sanaa ,felt a very welcoming and friendly environment, gave outstanding service.
Leena Mbakhta . 2024-08-31
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Great customer service by this lovely lady called Sanaa!!!
Meryam Elaouad . 2024-08-31
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Best customer service from Sanaa. She was very polite and welcoming when I entered the restaurant.❤️
Jasmine Hussain . 2024-08-31
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I was served by employee Sanaa at the till when I last visited. She was very polite and patient with me even though my friend and I were very indecisive and spent a long time picking and changing our orders. Great attitude!
marwa farah . 2024-08-31
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Got serviced by this lovely woman called sana and the food was really nice, would come again.
Hakima Alade . 2024-08-30
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Sanaa was vey kind did a great job
ALAN SUJIN . 2024-08-30
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Sanaa is Lovely ! Smiley service :)
Tanisha Groeneveld . 2024-08-30
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Served by Sanaa at the counter, really friendly staff, seems like a joyful place to be great music and lighting Sanaa helped with my order and provided excellent customer service
Hayden Chamberlain Campbell . 2024-08-30
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Came here recently and the customer service was lovely! I was served by Sanaa who had a very positive attitude even when it was busy.
Jiya Ahir . 2024-08-30
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Great customer service from one of the workers Sanaa!
Wiktoria Adamczyk . 2024-08-30
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I was served by a lady named sanaa today who was nothing but lovely. I could not speak english well and she was very understanding and help me read out the the menu. Thankyou a lot.
ogonna chelsea . 2024-08-29
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was served by this lady called Sanaa, whom funny enough shares the same name as me.. she was lovely and super nice to me and helped me with my order perfectly
Sanaa Omar . 2024-08-29
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I miss Dean working here however it is very clear that he did an excellent job of leaving a lasting impression. a credit to the North. Big up
James Porthouse . 2024-08-29
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I got served by Sanaa at the till, she had lovely attitude and always had a smile on her face. She had positive attitude and always made sure to make small talk. The food was made quick and efficiently with no fuss.
S Omar . 2024-08-24
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I had a very nice lady at the till called Auguste help me take my order and she was so polite and helpful
Danielle Ribeiro . 2024-08-23
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I came in the other week and bought the Hallumi fries and jalapeño bites I received incredible service I think the girl was call Augus she was incredible polite. I was quite shocked when I came in yesterday and didn’t receive the same from another member of your team who was very rude and had a face like a slapped arse and spoke to me in a very disrespectful manner
Rebecca Simpson . 2024-08-23
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Fast and quick service from Auguste. The food was really nice as well. Enjoyed my holiday in Leeds
Mukiibi Ryan . 2024-08-22
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i received really good service from August and will definitely be coming back because the food was banging
Nfkwbdkabaksnxn Snsldnskans . 2024-08-22
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I loved my visit to this burger king in particular. No fast food employee has ever paid so much attention to me as a customer I truly felt like I was welcome here. An employee by the name of August was the one who took my order at the front counter when the kiosks were down and assured me they are trying to fix them. What was even better was that August also made sure that all of my food was hot and fresh out of the fryers.
Ausra Valanciene . 2024-08-22
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I was pleasantly surprised by the service at this Burger King. One of the staff members Auguste was very polite and gave us swift service.
Kawira Kimathi . 2024-08-22
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Quick food service, kindly greeted and served by Sanaa. Thank you!!
Sasha Marimo . 2024-08-22
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Chips for both Meal deals we ordered were missing, also no dips delivered.All the food we had delivered was cold on arrival.. Absolutely disgusted
Julie . 2024-08-18
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Sent wrong order (again!) This time putting cheese on a burger when not ordered. Great food allergy training! Not the first time at this restaurant unfortunately.
John Hallas . 2024-08-18
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Till on counter didn't work. First automatic machine I tried didn't work. A shop assistant ordered for me but no order ticket came out of the second machine he tried. He had to get keys, open machine and unclog all the paper. When my burger finally came it was hardly bigger than a 50p piece and the portion of chips was very stingy. On my way out I noticed a male member of staff with very long and greasy hair. He was making burgers but he wasn't wearing a hairnet and his hair was swinging above the food he was preparing. I won't be going back there.
Gerard Murphy . 2024-08-14
MORE AT Google
food was cold and missing an item, shame as I really like burger king.
terry . 2024-08-13
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Mark who I spoke to on the phone is very helpful and a good ambassador. He did his upmost to resolve my complaint. It's a shame their dreadful drivers think it's acceptable to not deliver orders and then block your mobile number when you ring to chase them up which is what lead me down this rabbit hole in the first place. Hats off to Mark though as I say.
Robin Spence . 2024-08-13
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Order was an hour late, food was totally cold and coke drink was missing
mark . 2024-08-10
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Waited over an hour for cold food
Ryan . 2024-08-10
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items missing off order, rang shop and was told to request refund off just eat
Susan . 2024-08-04
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I watched the driver go in the complete opposite direction on the map to where I live and when he did arrive my food was cold, the delivery charge should mean you don’t get a cold order, I have never had an issue before the Burger King is 5 mins from my home but on this occasion not a very happy customer.
Kathryn . 2024-08-02
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Food and drink missing on first order
Wayne . 2024-07-27
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Wrong order totally not what we ordered at all, I hope u get a refund
Julie . 2024-07-20
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Waited 3 hours for a whopper meal and it didn’t even turn up said it’s been delivered horrendous service
Leigh . 2024-07-20
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Whole order not delivered and restaurant unwilling to do anything about it. Will never use just eat or restaurant chosen again
Paul . 2024-07-20
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Good Afternoon, I have ordered food for me and my family I have spent £65 to have missing items.. I have children with special education needs who are left disappointed also 1 burger was very over cooked with 2 slices of off discoloured brown lettuce.
Jenny . 2024-07-19
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I was eating there with my daughters and the truth is that the treatment of the girl at the cashier was disappointing, very poorly tempered (Malandra) they should select their staff better since BK has a good prestige and their staff should be courteous and friendly
Andrea Arriagada . 2024-07-16
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Rude staff was ignored on multiple occasions when asking for sauce, not friendly, tables where all dirty only 2 were clean, i will not be returning!!
Mikala Day . 2024-07-16
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Food was cold and we had items missing
chris . 2024-07-15
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I was served by Mark Stowe, He was very lovely and polite food was lovely and hot and fresh will come here again
Kerrie Liburd . 2024-07-07
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Food delicious and fast service
Mark Stowe . 2024-07-04
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2x burgers cold 2x chips cold, refunded for 1 burger what a joke worsed meal ever had from here
lee . 2024-07-02
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I recently visited the Burger King in Headingley and was thoroughly impressed with the service and food. Dean, Kareem, and Liam were exceptional in their roles, providing friendly and efficient service. The food was fresh, hot, and delicious, making my dining experience truly enjoyable. Highly recommend this location for a great meal and excellent customer service!
Auguste Valanciene . 2024-06-21
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Great food and nice staff, good music
sangeerth t . 2024-06-18
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Ordered a children’s meal as well as an adults meal for delivery. When it arrived it all looked fine until my daughter opened the children’s meal and saw her toy in there. It was a pack of 2 crayons which a member of staff had written “you’re adopted” on in red pen. Called them and the shift manager said he wouldn’t have thought his staff would do that and he apologised but the damage was done.
Karl Armitage . 2024-06-07
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i was not notified at all about the delivery
Chivers . 2024-06-04
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Didn’t give me all of my order and the chips were stale and coke
Sam . 2024-06-02
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Ordered loaded fries with bacon… where’s the cheese sauce? All I’ve got is chips with bits of bacon
Rebecca . 2024-05-25
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The food was delicious. Will definitely order it again
Elaine . 2024-05-21
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Very polite delivery. Thank you.
Christopher . 2024-05-20
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Very very disappointed, I ordered classic cheese burger with topped fries...which costed me 10 pounds, and it was totally wasted. The burger was dry, sauce on the topped fries were just for the name sake. The tables were dirty, not going to visit again for sure... regretting my decision.
Charu Yadav . 2024-05-20
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Destroys all the competition definitely the best Yank restaurant chain
Leanne . 2024-05-20
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Fantastic delivery driver great service 👍
Daniel . 2024-05-19
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Reheated chips no drinks kids burgers absolutely disgusting
Maria . 2024-05-17
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Very disappointed as the food was extremely cold. So couldn’t really eat much of it ☹️
Rosie . 2024-05-16
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Delivery driver was incredibly rude. Half items missing. Items that where delivered where cold
Simone . 2024-05-13
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Sorry to say, but the burger I just ate was probably the worst burger I've eaten in a long time 👎
Steve . 2024-05-12
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Sorry but when is a double bacon cheese burger the size of a small Ben and jerrys lid , did they give me a toddlers
Joanne . 2024-05-10
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perfect order, love burger king
terry . 2024-05-10
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The restaurant was really neat and clean..good ambience. Would love to comeback again. The staff were really friendly and supportive. The food was freshly prepared and it was mouth-watering.
Suresh Kumar . 2024-05-07
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Great service, great food. Say no more
David . 2024-05-05
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Food was nice and quick service
Megan Dickinson . 2024-05-03
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Utterly disappointing, tepid and soggy! So much for crispy golden bites!
Brian . 2024-04-30
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The delivery driver was very friendly and happy.
Leanne . 2024-04-29
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Food came cold, burgers like rubber. Fries cold. Taste like reheat. Won’t be eating the food. DONT ORDER
Amber . 2024-04-23
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Expensive but so nice compared to other places the burgers are really nice and so are the chips
sophie . 2024-04-20
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Food was cold and fries were not with loaded cheese on it i am unhappy with the order
Jaskirat . 2024-04-19
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Good food and great service!! Friendly staff
Arshdeep Singh . 2024-04-14
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The server was named Dean, he was polite and professional. He is a credit to the organisation
Lorraine Porthouse . 2024-04-14
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Excellent driver, order totally straight and in good condition, many thanks!
Lucas . 2024-04-05
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The best customer service I have ever since specifically Aman been really kind such a gentleman and my lovely brother Yinka can’t forget him.
Javad Adlnia . 2024-04-04
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Great food, quick service and amazing staff!
Chiriac Leo . 2024-04-01
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Food was not as described. Chicken wasn’t cooked properly & wasn’t good meat. Not edible .
David . 2024-03-29
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Who an earth's puts freezing cold cans in with red hot food?! Food came absolutely freezing. Maybe put cold items in separate bags to the food next time?
Nichola . 2024-03-28
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Paid extra for drink and not received it.
Naomi . 2024-03-24
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better than British McDonald's our Burger Kings are definitely King 🤴
Leanne . 2024-03-23
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Food was nice , but delivery driver was parked outside my home & rang me , I waved to show him where I was & he seemed to think it was ok to ask if he could pass my food through my window ( which would damage my blinds , gutted I left hm a tip before delivery ) just a few footsteps to my front door , this was disappointing!
Elizabeth . 2024-03-22
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food was hot n tasty good service from the delivery driver
pat . 2024-03-18
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Fast service. Good food. Excellent staff. Will recommend.
Zayd Ahmed . 2024-03-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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