Burger King in East Ayrshire

Food was warm, custom service was lovely.

Amazing staff, food prepared very quickly and quality great.

Amazing service and employees good food

Amazing food, staff seem lovely!

Great place. Friendly staff, food always fresh and tasty

Quick and speedy service with lovely hot food. No issues at drive through. Will use again.

Visit often, never any issues with food or service. Served by Marion today and her customer service was excellent. Thanks again

Marion was fabulous. So helpful. Thank you.

Service always perfect when dealing with Rhys and his team. Always made feel welcome and food ready promptly and hot.

Ordered double whopper only received single whopper ordered extra portion of fries which were missing no sauces delivered with 20 nuggets!!!

Good food , great service and the staff were very friendly, would come back anytime

Quick service on the drive through. Marion was very helpful when taking our order

food arrived late as time kept getting pushed back and when food did arrive it was very cold

Went to Burger King and asked for as much Mayo as they could possibly put on my vegan royale and THEY DELIVERED. 🤣 Thank you Marion!! 💓 Super fast, lovely facility, great staff.

Staff always helpful and kind,and the place very clean

Had an issue with my app and Marion could not have been any more helpful. Sorted my order out promptly, fab customer service!

food was freezing cold, followed the courier on the map & he spent more time fuelling up than he did to deliver our meal, 1 portion of loaded fries was full & covered with cheese sauce & bacon pieces the other was half full if that with next to no sauce & hardly any bacon, bag was ripped open also. Never had a problem with deliveries until now

Good service, Shannon was really friendly and welcoming, would come back - thank you!

Order took 40 mins to come and my 2 burgers & drink was missing

Very good service, food came quick and was fresh and warm, the staff were also very welcoming and helpful, would definitely reccomend this Burger King to someone in the area.

Joanne was lovely. My order fantastic, fresh and warm.

Delivery driver courteous and on time

5 mins from this venue... Stone Cold and undercooked.... Shocking for the cost...

Absolute rubbish service from Burger King order nearly 2hrs ridiculous live 5 mins away

Have not received delivery and it states delivered

lettuce in the chicken royale was brown and the chips were cold

Great service today! Much improved.

The server Joanne was lovely and very helpful

The driver sat outside the house for 10mins then drove away 2 doors down then came back 5mins . Food ended up being cold

Good service quick food delivery service

Fantastic service and pleasant experience

Joanne was very helpful and a great help, thank you and def the best BK I've visited ❤️

Joanne was fantastic - a real lovely person, a rarity nowadays. Thanks Joanne.

Great staff, never had an issue

generally good but this is the third time I've had a delivery with sauces/dips missing

Fantastic service, and really friendly staff.

food was cold bland And burnt .

Enjoyed every bite as did my son no complaints here.

Ordered for me and my granddaughter, the staff were wonderful and the food was delicious

Fast service, friendly staff, highly recommend!

Very nice people and great service

Nice people and excellent service

Ordered a whopper meal with cheese and bacon with no tomato , the whopper had tomato so unable to eat the whopper , the fries were stone cold . The second whopper meal with cheese no pickles and fries was also stone cold , paid for a bbq sauce there was no bbq sauce . Very disappointing

As always awesome burgers so much tastier and better than that other well known burger chain, and great service into the bargain. Keep it up.

Wrong order was delivered and the food was cold. Tried calling several times but no answer.

Staff were rude and service was terrible

Meal was great and the staff were pleasant and helpful

Food was cold when it go here!

Gold drinks in a bag with warm food again

Cold foood which I waited best part of 30 mins for. Tables were full of rubbish and not been cleared and cleaned

Thanks reece for the great service. Had a great experience in burger king

Food was far too cold most of went in bin horrible

good arrived after an hour and a half. stone cold and missing item

I ordered at 19:20. Order arrived at 9pm luke warm. The app says it would be 35-45 mins. Had I known it was going to take nearly 2 hours, I wouldn't have ordered at all. It would have taken me a max of 15 mins to go there myself, order, pick up my food and be back home eating it hot! Terrible service.

All food was cold ordered extra cheese on meal and ordered sauce sachets. None were delivered. Not a good standard.

Burg King, it is what it is. Better than MC's or KFC.

I come here often, never issues with service.

Served by Stuart. Super helpfull and very polite

food was stone cold and missing Dorito fries

30-40 minutes later than expected, I can’t remember the initial time but there was a delay and then the food arrived cold. Not ideal when paying delivery fees and service charges.

ordered loaded fries with cheese and bacon, however no bacon. How difficult is it!!

No dorito fries, subbed randomly for a bag of about 10 onion rings. Double cheese melt wasn't a double. Arrived cold.

Now cannot deal with a human. Not welcoming being forced to use the temperamental new self service machines. Once again another company do no not want to deal with human beings

went into kilmarnock burger king today for the first time in a while and it was brilliant! absolutely thrilled with it.

Shop is an absolute pleasure to sit in and eat very pleasant staff always willing to help you and most of all you get service with a smile manger also makes you feel welcomed the whole staff are an absolute pleasure

Item missing from order and not given refund. By time food got to me it was cold

Shannon and Reece both have excellent customer service

Burnt burgers freezing cold chips

The food wss cold it was horrible eating cold food

great service and wasn’t waiting long at all for the food.

Ordered double whopper was sent single whopper

Forgot my burger. Sent the wrong juice. Phoned them and they basically said tough

Went through the drive-thru and was served by Rhys. He was very polite and a great help. Makes all the difference. Definitely be back!

Always a pleasure dealing with Rhys and his staff, food is always warm and fresh. Service is spot on! Just wish they wld bring back the lemon Fanta to the machine it was the best

What is it with this place delivering stone cold food.

Usually something missing or incorrect, but tonight spot on 👍🏻. Hopefully they’ve had feedback and have worked hard to improve 😊.

Used the drive through and was served by Rhys who was very polite and efficient in his service. Good customer service.

cold food, no bacon on bacon and cheese fries took 2 hours from order to delivery

Worst delivery ever. Almost 2 hours to show up, everything stone cold. Straight in the bin. Stay clear of bk Kilmarnock. £35 wasted, would give zero stars if possible

This place is normally ok but one time they gave me a coca cola that was WARM and i puked it up on the street outside a bus stop i never usually get out on

Pathetic. First time ordering and just like all the other fast food places they’ve forgotten to deliver the main burger of the meal. Genuinely not hard to get right but these places do stuff like this all the time. Won’t be back

food 30 minutes later than initially told - sat at waiting for courier for around 40 minutes. Food arrived stone cold. Disappointing- don't offer a service if you can't support it.

Best Burger King about staff are great and so is food

Everything was cold. The chips were frozen and the burgers were lukewarm at best

Attended burger king yesterday and only had cash.. I was turned away at the kiosk by staff and told to use the self service machine I explained they didn't work for cash... anyway the manager then came to look, tried it himself and yes..it didn't work for cash, he was apologetic and very helpful, took our order and the food was good, fast service and warm. Couldn't have been more helpful.. As someone who likes to use cash where I can there should be an easily available way to use cash on the self service machines or let customers know that burger king is card only?... Thanks again Rhys for your help.

items missing to a very simple order and no help given

I was working in Kilmarnock and had my lunch out off burger king. Very helpful staff the food was nice and warm just the way it should be not cold like other fast food companies. I would highly recommend it

Went here for food with the family after a day on kilmarnock it was excellent. The food and servers I will be back soon

Food was amazing would praise rhys the worker again good communication good interaction with the customers would come back

Very good experience especially the 2 young boys serving very polite and very helpful would recommend

Food came, was freezing cold had to put in the microwave to heat up, you would think with what you charge you would get a warm meal clearly not no much better than McDonald’s. Grab grabbing scums

went into burger king today after having a horrible morning, i was served by reece who was amazing at his job. i got a whopper meal with no tomato and it was perfect! not a tomato in sight 🙌 the chips where nice, warm and had a good amount of salt on them, delicious 😋 🙈

Food always warm staff are lovely great service love the screens

my order never arrived. 3 times now when I've ordered from just eat it has never arrived at correct shop. address is completely different from where they deliver to. it's an absoloute disgrace.

Amazing Burger and amazing service from Shannon

Staff were friendly and helpful, food came quick, can’t ask better than that!

Ordered 3 meals including 2 kids meals. All 3 drinks were missing from the order. Food was also cold on arrival and had to be re-heated before eating.

Asked driver if my juice was in the bag as they never had it on them, get in house and open up the bag and it’s not there. Driver away before I could ask them to look in car. Ye canny have a burger king without juice, full meal ruined.

Machine out of order and too much hassle for counter staff to take an order even though it stated on machine to approach counter with issues 9 people left for the same issue. Given the staffs lack of give a damn attitude and the fact it sits empty and litter strewn on a Saturday evening Burgerking would be as well closing the doors on it. Definitely won't be back and highly doubt the 9 who left at the same time will be rushing through the doors.

All staff, especially Marion, provide such a friendly, positive and stress-free dining experience for our autistic son, who just adores Burger King! Thank you so much ❤️