Burger King in East Ayrshire

On time, and delivered by a friendly, happy face! Thank you! 😋

Stop putting cold drinks in a bag with warm food please

dinner was over an hour late and to make it even worse is it stone cold

Bit expensive but my boy loved it and scoffed the lot.

Marion is lovely and always very friendly!

Just eat is completely useless!! Don't use them! Drivers without thermal bags. drivers working for other companies 🙄

Have to say Luke warm burger and freezing cold chips definitely not the best way to attract customers. Coffee was the only decent thing in the place . I would love to be in a restaurant and serve Graeme freezing cold food and see what he has to say about it! Wouldn't go again and certainly wouldn't recommend . If you want decent burger king it's worth while making the trip to Livingstone retail park. Hot fresh food and great staff.

no sauce even though they were paid for

driver came to back door when it states not to

Burger missing from main meal. Payed £30 for order for it to be incomplete

Order didn’t arrive now it’s been marked delivered, would like my money back, thanks

4 stars because softplay was closed and my two kids been nagging me why they can't go there

Very good place to go and very good customer service

Great service from Dani today. Very polite with helping me with my kiosk order

Always a good experience. Hot food, quick service and kind staff.

Missing items and freezing. Never again

Visited the store with my partner and daughter, we went to the cash desk to be served. We were told rather bluntly by the Manager Danielle that they have just had the self service kiosks installed and that every order had to go through it. However we couldn't get the codes to work, so we asked if someone could help or serve at till. No help arrived so we left and went through the Drive Thru where I told the Manager that her Customer Service was terrible. She replied " Wit " in a tone then said her Customer Service was spot on. Which I can assure you it definitely is not, she has a serious attitude problem.

It was okay, staff friendly enough to approach when I needed assistance on ordering food, which was brought over to my table.

Order was placed at 8:15pm, food has arrived at 9:47 and the food is freezing

didn't receive my order because I sent it to the wrong address

NO INSULATION BAG USED so food not hot, as specifically requested after same modus last few orders. do so. Whats the point of a take away when you have to put the oben on to rewarm. Loathe fairly warmish food. Didnt follow instuctions/requests.

food was stone cold. won't be using this app again

Service was quick and easy to order on the kiosk. Food was as you'd expect from burger king. Only problem was asked for no pickles and they put them on.

dont know where its been delivered but its not to my house

Just wanted to say I always find your restaurant really friendly Quick and delicious weather eating inside or for a drive through coffee like today. Served today by Marion who's wreally friendly and prompt, credit were its due.

Awesome service and the food was spot on

Absolute smashing as always. Smiling staff, good chat, very helpful. Will def come again

a share box is to small for sharing

Box of fries barely full and cold by time arrived.

When I ordered the delivery time was 18:35. The time then kept getting pushed back. When the food finally came it was cold and the chips were undercooked. The chicken nuggets were rock solid and the buns were wet with grease. Really disappointed.

Drive thru was fast, easy and food warm.

When order placed was told 6.10, this changed numerous times. My son had to leave with no dinner due to this happeninb

fries felt like they were a little bland, only really could taste the salt, but the chicken royale was great

Lovely services and bang on food as always !!

Food cold. Delivery time really bad.

Paying 37 pound for missing items absolute disaster wont be ordering qgain

Daria the driver was very pleasant and polite, something that's rare these days.

Staff friendly and always good service n food quality

Staff were really helpful and friendly. Restaurant was clean and food was served quickly.

Never had a bad meal, food always warm, clean and tidy. Staff are always nice & the service, wither in the shop or drive thru is always quick. Marion today, served us and was polite and friendly.

The food was good and the staff are always lovely

Marion working the drive thru at kilmarnock burger king was so friendly and efficient, made our experience a pleasure! thanks

All food items reveicved were cold.

Lovely experience, got some fries through drive through at 6:20 served from a lovely cheery woman, fried honestly the best out of all the fast foods. Hot and fresh

Food was cold. When packing the meal the bottles of juice should be in separate bag.

STOP LEAVING THE COLD JUICE IN THE SAME BAG AS THE HOT FOOD.FOOD IS COLD AND NEED TO BE REHEATED.

order did not arrive, delivery status updated for two hours and then was set as delivered. No delivery made at all.

The food was good, The only thing that kinda bugs me about Burger King is that I wish the freestyle machines had all their drink options and flavours back as your now limited to sprite, fanta, coke or mezzo mix (coke and fanta aka muddy puddle), but all the Burger Kings I've been to are like that so it's not just the Irvine one...

Food came late and chicken royale meal was missing wont be ordering from here again

Served by Marion this morning who was lovely, couldn’t have been nicer, and the breakfast was lush. Defo be back ☺️

I ASKED FOR NO SALT on fries!! GOT THEM TOTALLY POLLUTED IN SALT… BINNED!! both burgers absolutely cold . Waste of my money!

Staff are always helpful in this branch, never had any issues with the service or the food from here. Never any hassle for the staff if I need anything extra. Makes the experience pleasant

Kids absolutely love it! Service is fantastic, Food is tasty and the staff are lovely and friendly.

food has arrived everything stone cold disgusting

received extra chilli 🌶 cheese 🧀 bites instead of the chicken 🐔 nuggets

It took 2 hours to get me my food

Fantastic meal and great workers

The burgers are getting more and more expensive while the quality and size of the product continues to decline.Stale bun,1 piece of lettuce, basic offering of tomato etc for £8( just the burger).That's not value.I think what I noticed with this restaurant and most in Scotland at least there is no love shown to making the product and what I just mentioned above is the end product

Cold meals. Only stay 5 mins from restaurant so no excuse

Go to Burger King about once a month. Always been happy with service and staff. Went tonight just after 9pm and were told that the restaurant was closed but we could use the drive through, which we did. Staff very friendly and helpful but unfortunately tonight they missed the onion rings in our order. I always check before I leave but was so tired and just wanted to get home so never checked the order. Got home to discover onion rings missing. Wasn't going to go back so called, at 9:45 but no answer. Will try tomorrow and see what they say about it.

Not my usual place to eat, gave it a go. Was pleasantly surprised it was tasty ,this was really a one off for me as I usually eat very healthy.

When the order came i remembered why I hadn’t ordered for a while all 3 orders were cold

Food was good, the staff were friendly. I was in fact served a burger at this burger king restaurant. It was above average. What more do you want from me?

We recently visited Burger King with our daughter, and we were really impressed with the overall experience. The staff was incredibly friendly and made us feel welcome right away. They were so kind and attentive, especially toward my daughter, which made the visit even better. The food was, of course, fantastic! Our Whoppers were juicy and full of flavor, and the fries were fresh and crispy. After the meal, we enjoyed some Ben & Jerry's ice cream for dessert, which was the perfect treat to end the meal. The restaurant was also very clean, which made us feel comfortable and relaxed while dining. All in all, a great place for a family meal, with excellent service, delicious food, and a clean, welcoming atmosphere. We’ll definitely be back soon!

Burger King Kilmarnock is a solid spot for a quick and tasty meal. The food is always served fresh, and the staff is friendly and efficient. The restaurant is clean and well-maintained, with plenty of seating available. Whether you're stopping in for a Whopper or grabbing something on the go, the service is fast, and the quality is consistent. It's a great choice for a convenient and satisfying meal in Kilmarnock!

Visited today and what a difference from a few days ago! Was chatting to the assistant manager regarding staffing issues and my heart goes out to the team here under the pressure they have at the moment. Was in and out within a few minutes and the team couldn’t have been more helpful. More staff are definitely required for busier times but the guys do an amazing job ❤️ Marion is an asset to the restaurant and amazing at her job ✨

very expensive not worth the money and staff getting orders mixed up folk complaining and waiting long queue to get served

Great service as usual, Staff were very friendly and helpful Food was served fast and freshly cooked

everything was a bit cold apart from the drink which were warm. The burger that was to have no pickels did have pickels.

never arrived and still got charged

meal never turned up. no notification or update on why.

kept moving delivery time until after the restaurants closing time (2200) called them at 2155 and was told no drivers available. which is fine but my order was ready. I placed order at 2113 and received it at 2235 stone cold.

Did not receive all items ordered and have not been refunded for missing items

my last 2 orders have both been incorrect. this time wrong burger, missing sauces. 2 refund requests in a row ive had to make!

Love going to the Kilmarnock branch of Burger King

Food is delish and always served with a smile

Was really good service. Workers very nice

I placed an order & payed sugar tax on two bottles of full fat coke & was sent 2 bottles of coke zero which I didn't ask for , both burgers were absolutely freezing along with the fries to. I find this astonishing as we stay literally 3 minutes from the restaurant delivering the food , my burger I asked for was a bacon double cheeseburger xl , in return I was sent just a normal sized bacon double cheeseburger

I’m 13 year old I walked my way into this Burger King and soon as I walked in I felt like all eyes where on me I did not feel comfortable it was just me by my self I went to go get a bucket of chicken and I handed the lady a 10£ note she said she couldn’t accept it bc it was fake I had just cut 1 garden grass for that money and she said she couldent accept it the where really mean and not nice I’m wrong this review to say Burger King staff in Kilmarnock should be fired for the way the treat kids

Lovely staff, very efficient and helpful

Ridiculous service from both driver and shop. Can’t find my address???? Every other driver can.

Brilliant service, quick, easy process. Highly recommend

The bottles of Coca Cola Zero were not delivered, your items missing part of complaints does not have an option for that.

Food was cold slightly undercooked chips and onion rings

Seriously, where is the Whopper meal?

food wasn't as nicely prepared this time around lertuce was brown that was on my chicken royal burger, my daughters burger looked a little grey so she didnt want it gave it to the dog hope it's just a fluke as I do like burger king

Friendly staff and quick service. Food up to scratch as always

Fantastic service friendly staff

brilliant service friendly staff great quick food

Marion was lovely excellent customer service

Nicest driver, and not one of these rude, smelly asylum guys. Custom Burgers on point too.

Served by Lewis who provided a warm welcome good customer service

wrong burger so child with no dinner was birthday treat ruined

Food was excellent and staff very friendly

They wouldn’t give me a Big Mac With a side of Popcorn, chicken

Marion was polite, kind and friendly. Food great as always

Visited Burger King Kilmarnock for the first time in ages very patient member of staff called Marion served me and could not have been more helpful. Keep up the great work!😊

Great food! Top service and completely full juices 👏 Quick service when ordering and polite staff. Kids love Burger King! Open the play area again!!

We ordered a drive thru at BK and received excellent service from Marion. She ensured she had got the right order and it then arrived quickly at the collection window. Food was then devoured by the children. Thank you very much.

Delivery driver was polite on time food was in perfect condition give that man a pay rise