Broom Cottage Cafe in Ards

Four of us just finished a meal from here and all loved it!! Great staff,very friendly. Highly recommend 🐔🤴

The food here is always 5 star, service with a beautiful smile and a view unbeatable.

Super food, great location and atmosphere and staff friendly and helpful. You need to book in advance. It’s bring your own.

We visited at lunchtime to celebrate SEAG results. Although it was just the two of us, there were many groups waiting despite numerous empty tables visible in the restaurant. No one approached anyone in the queue during the 15 minutes we stood there. Eventually, a staff member came over and said, “Your table is available, but I need to clear and clean it, and I’m busy currently,” before returning to work on other tables. This gave the impression the restaurant may have been understaffed. Once seated, it took a long time for our order to be taken. When the waitress finally brought the menu, she stood over me, waiting for my order, rather than allowing me a moment to decide. That said, the food arrived promptly and was fresh, warm, and very tasty—absolutely no complaints there. However, the service left much to be desired. It seems additional staff may be needed, and current staff could benefit from further customer service training to ensure guests feel properly attended to. While the food was excellent, the overall experience could be greatly improved with better organisation and attentiveness.

A busy little cafe with a great menu and excellent service.