Bourne's Coffee Shop & Bistro in Amber Valley

Went for breakfast at the tail end of the breakfast window . Waited 45 mins for food wich we ended up buying another drink. Do t mind waiting if the food is good and hot . Unfortunately this wasn't the case . Could see from where I sat the the food was being put onto plates out of pots that weren't even radiating any heat . And when was served at the table was only slightly warm . I like my food hot. Really sad as the price paid was more than the average breakfast price. Sausage wasn't to my liking I like more meat than bread ratio. Hash browns were of good quality although cold. Just really poor. I'm sorry I have to leave this review . I did notice the couple 2 in front of us in the queue complained of the wait and got a free coffee. We never even got an apology for the wait . In this instance it goes a long way . Such a lovely restaurant but the basic of hot 🔥 food missing.

Tasty reasonably priced food both hot meals and snacks. Good coffee and a variety of cold drinks but very noisy

Nice good food to eat and a drink

We had our first date with you this morning thank you for a good time

One of the best cafes around. Excellent food and the tea is the best we have enjoyed away from home.

Great Sunday lunch and soup. Friendly and helpful staff. Good value. Looking forward to returning 😀

Don’t have a cream tea! The scones were so over baked they disintegrated on contact with a knife. The bits we managed to eat snapped like a biscuit. The staff, who were kind, swapped for another which was just as bad. Disappointing.

Its alright. Very nice place for something to eat and drink. 😉👍

Coffee was great. Toasted teacake not so good. Was there with friends which is always a treat

Think school dinners but for the over 70s..... Dodgy sandwiches with budget supermarket bought sliced bread. Frozen chips and service from the dark ages. Like good coffee? Forget it. They can't even spell Barista let alone serve a Barista style coffee. Honestly the absolute worst and priced at a premium.

Pleasent place for a refreshment break

Very dissapointed went for lunch I am coeliac All what was offered gluten free was Curry veg soup Jacket potato Coffee and cake One gluten free cake Will not be going again

The food is literally the best I've ever tasted at a restaurant. It has reasonably quick service, which I like. Plenty of tables. Great overall.

Breakfast is only served for 2 hours and 1 hour on Sundays, however the food they were serving was nice. No table service

Amazing roast dinner - crispy roasties, loads of meat, the best cauliflower cheese! Great portion size and only £12. Going to recommend to all my friends and family

The food was nice. Reasonably priced Varied menu choices. The food was very hot. Poached eggs were overcooked. Fairly quick service. All served in Denby dishes. Coffee was lovely. Breakfast is ordered at the counter and they'll bring it to your table. Staff were friendly. The cafe was very busy.

Excellent service!! I love the atmosphere. Amazing!!!!!

Very clean.nice staff.lovely cup of tea!

I was taken by a friend for Sunday lunch. We were greeted by burnt Yorkshire puddings. Some slightly less burnt appeared when requested by my friend. The beef was chewy, and the roast potatoes barely edible. The other veg was OK. My friend had roast and mashed potatoes. I was offered one or the other, and the roast potatoes were awful. My plate was only half full compared to hers but I was still charged for a full dinner, and left with half of mine in a takeaway box for my dogs. I won't be back for a long time.

Friendly staff, great service, excellent food and drink

Bit unsure which counter to go to.... just wanted tea and cake. The staff were rushed off their feet, didn't know what cake was what or the dietary information 🙄

Excellent! Service, friendly staff. Very! Efficient and quality Meal.

Enjoy a visit here from time to time. Food is good and there is plenty of variety on the menu. Always generous portions too! I will no doubt be back in the near future. A visit to Denby Pottery Village is really enjoyable experience.

Friendly staff- reasonably priced food

Very nice place good food not over priced, very good staff.

Dry scone soggy bakewell tart drink only 3/4 full. Another was a bacon cob with mould on it . So no we will be visiting again.

Attractive setting and the food was absolutely fabulous

Breakfast is good. Service not so good.

We love the food and the atmosphere here but the one thing that stops us going back is that the place is freezing cold. They never have any heating on - and when it's close to freezing outside you want to be able to warm up.

The good: The pottery (no surprises!) Is very good that they use. The staff are also very helpful. The bad: I have been a few times. The jacket potato is very poor, basically a microwave job you get the same affair at Tesco cafe but slightly more expensive. You want a jacket to be crispy with some fancy salad rather than a basic assortment. The chips are not guaranteed to be gluten free despite chips being gluten free. The service can also be a little saawtooth approach, one time I had to wait a good 30min to get my food. Basically the food isn't great here.

My husband and I took Afternoon Tea at Bourne's restaurant this afternoon. We were very impressed. There was a good selection of sandwiches, which were freshly made and well presented. The scones were massive and scrumptious.the There was a choice of cake and also macaroons. These were all delicious. There was unlimited tea or coffee. We were even offered to take anything home that we couldn't eat. Everything was served in beautiful, colourful Denby Pottery. The staff were welcoming and attentive and the service was excellent. Although we have visited the Denby village outlet on many, many occasions before, but we had never had afternoon tea. Definately will partake again. Thank you for the great experience. .

Sorry to say cold food .... (carvery and baked potato) ... let's not talk about forgetting half the order.... but thank you for the complimentary tea and flap Jack.

Whilst it was well organised in terms of covid, with a one way system and social distancing, the drinks were very slow to arrive and the ‘lattes’ very weak (more like an americano with a lot of milk). The Denby factory shop next door is great but we won’t be rushing back to the cafe.

Nice place, friendly staff, but avoid the sausage cobs, oversized bread that felt like it came recently out of the freezer, and the 'sausages' were tiny......work in progress I think on that one.

What a disorganized mess. The young man making drinks clearly has no people skills, moaning at others for no cups etc, spills milk, clears it up and doesn't even bother to wash his hands! Then carriers on serving putting his hands in the cups. Not a place I will be rushing back to. Put on more staff at busy times please...£2.70 for milkshake thats basically nesquick...disappointing as its a lovely shopping outlet.

Decent cafe at the Denby pottery experience

Hi just like to say a big 'thank you to the lovely colette who looked after my party from Dragonfly who you fed fantastically. And for all your staff.Foid was fantastic thanks again tour guide Janexxx

It was OK but nothing to right home about, still worth a visit and this is only my opinion

A lovely cafe in the heart of the denby pottery. It's one of those rare places where you can have a cream tea with their own Denby pottery cutilley served at a reasonable price. I would highly recommend their afternoon tea special, but you will need to give them a 24hrs notice for this.

Place market and parking excellent. Food not value for money. Cheek to call it dumpling casserole.

Perfect lunchtime food, a good selection of holsome items.

For people not familiar with this part of Derbyshire this is actually Denby Pottery - Bourne was the original name! I love Denby ware and at the moment there's up to 70% off their warehouse items - I've just bought 8 Denby mugs for less than £30 I'm well chuffed!

Tea for two served in beautiful Denby table ware was not as hot as we normally like, and I'm afraid the carrot cake I had was dry, although the frosting did go some way to make up for this.

Very good Americano and cheese scone. Lovely emporium, and food market. Beautiful pottery of course. A really nice place to visit. The plant stall and pots section is very good too.

Nice and clean.coffee ,I've tasted a lot better,I bought a fruit scone ,it tasted stale,hard dry and crumbly the butter tasted old too.I've been before and enjoyed it but unfortunately not today.

Nice cafe within the Denby visitors Centre grounds. Uses all Denby pottery which is lovely. Nice for tea and cakes.

A shadow of the restaurant that opened here many years ago. hit and miss food, weak, tasteless coffee

Contrary to the two previous reviews my visit to Bourne's restaurant was a pleasant experiance. The food was hot and good portion size and to my surprise there were gluten free options. The restaurant has the Food Standards Agency top score of 5 for hygene. Good value too.

I have been here a few times and each time it was below my expectations. This is a nicely designed cafe but the coffee is weak and tasteless. What a shame.