Black Bear Beefeater in Glasgow City

Went for breakfast. Tired and hungry, staff were very helpful and seated us quickly. Massive thank you to pauline for serving us professionally and quickly and being very friendly!

😋 😀 waitress Catherin was very kind and helpful 😁 lovely food and drink 🍸 😋 will be back next time 😁

We were a group of 30 friends on our first day in Scotland, everyone jetlagged and hungry. At no notice, they took us right in, seated us, and served us all within 20 minutes. Good pub fare, at affordable price, served with good cheer and good banter!

Great service, brilliant staff, made me feel at home.

Charming & pleasant service by Nicole. Chicken curry was delicious

Had a great lunch with family and friends. Absolutely amazing value for money and super friendly staff. Food was delicious. Couldn't fault it!

Food was lovely, just had a breakfast with a latte (very good value for money). My server was Debbie, very bubbly and explained the menu etc very well. Would come back.

My husband and I went to try the new summer menu last night (Tuesday 15th April about 5pm). We shared the garlic, cheddar and mozzarella pizzette to start and for mains I had the harissa and red pepper salmon and my husband the salsa verde sea bass. I was really impressed with both dishes. The new potatoes were lovely and crispy, the veg was well cooked other than the asparagus could have done with a minute less to give it some bite although that maybe just a preference of mine. The fish was well cooked too. We were service by a lady called Nicole and another young lady I didn’t get the name off (long dark hair and lovely eyelashes) both were warm, friendly and attentive. I think beefeater has definitely upped their game recently.

Great selection of food,and at a reasonable price..

Despite only one member of staff serving, the woman did an excellent job looking after a lot more people then anticipated at a purvy.

Went there with my daughter for mother s day

We had a wonderful meal this evening and it was made all the more enjoyable by our waitress, Dariel, who was very attentive and really looked after us.

Great price and good atmosphere! Catherin was a great host 👍 even at a busy time in the evening

Always a pleasure and Debbie is always friendly, attentive with the biggest smile food always hot and tasty

Had a lovely Mother’s Day meal here yesterday food was fantastic all 5 of us really enjoyed it I can’t find a single fault we will definitely be back.

Really good food and service. Allison was great making sure we were happy with our meal.

God you get what you pay for… the worst filet steak ever , husbands meal not much better , we both left a lot of it

Not impressed with food or service!

Impeccable service. It was my mum's funeral and I have to say it was so lovely. They made everything flow and made everything easier for us. My sister's and I were so thankful. Food was lovely. Service was amazing couldn't fault it.

Food was Lovely. Service from Nicole was superb! 10/10

Food was ok. Not the hottest as of it had been sitting a while. Informed staff member who kindly adjusted the bill because we weren't happy. Could have been a lot hotter. Food taste and quantities were ok though.

Very good experience this morning. Food was excellent although Toasters for bread could be faster. Pauline was very pleasant and welcoming. Makes a difference to your visit.

Rachel and Debbie provided great service and were pleasant, helpful and always welcomed you with a smile.

Had a great lunch today at Blackbear service was excellent food was delicious

Great service as usual from Allison

Always a great meal and fantastic member off staff Allison

Exellent friendly service, especially the breakfast staff. Food really nice.

What a lovely restaurant but more importantly it's the people who make this one. Allison in particular is so friendly and welcoming every time we go. And we come here loads. Sometimes you just don't want to bother cooking and this is always our first choice because we know it will be warm and cosy, the food will be well cooked and hot but most of all it will feel like home.

We had a lovely breakfast as part of our package staying at the next door Premier Inn. Food was delicious (good quality bacon rashers) woth lota of choice, and service by Debbie was fantastic. We didn't have to wait to be seated or served, she was patient taking our hot food order while we got the little one started with some continental items (he was very hungry!) And all our requests were catered for (I had 2 different types of eggs!) Would happily return next time we are in the area visiting family and I'd like to try the restaurant for dinner too.

Was in in Sunday for dinner was great, great service and really nice and active staff

Our waitress, Allison is the best! We always enjoy her service and chat 😊

Black Bear is what you expect from a Beefeater, nicely cooked food, a cozy atmosphere and a very friendly service for a reasonable price. And it is still open!!! They were great accommodating special requirements as well, and the usual veggie options were also available 😀

great service great staff enjoyed the food thanks to Debbie 👍

A warm welcome by Allison who was very attentive to us throughout our visit .If we needed anything she was there for us. Fantastic service. and food. Thank you Allison.

Stayed in premier inn for 4 weeks and had breakfast every morning food was presented lovely eggs perfect can not say a word about staff or food excellent service Pauline and all the staff work extremely hard and always have a smile for you . I would recommend the black bear

Make sure you are here as early in the morning as possible as the breakfast here is sensational. Very relaxed atmosphere. Got served by Pauline who gave excellent service. Highly recommended. You will get your money's worth.

The breakfast deal with my 2 kids is absolutely brilliant.

Very disappointed. I visit here regularly and have done for years. The staff are normally very attentive however today was the complete opposite. After being seated not one member of staff approached us off their own back, it was like we were invisible. We had to ask to place an order. We had to then on several occasions ask as they were walking by for drinks and it was the same with the bill. It got to the point the whole table didn't have drinks whilst we waited on desserts however we didn't want to bother them again. At no point did any member of staff come over to see everything was OK or if we needed anything. Also we had 3 kids starters and one adult starter. The 3 kids starters came out and the adult starter was sat for at least 10 minutes under the heat lamp to the point that when it arrived it was soggy due to sweating and also the mayonnaise had started to develop a skin again due to being under the heat lamp. By the time it came the kids had already finished their starters. Also we had ordered 2 sides of chips and 2 kids pizzas with which is from the bigger kids menu however there was only one pizza left which is fair enough so we swapped one to the chicken poppers which was from the smaller kids menu as that was the only other thing the child liked on the menu but there was that little of it that we had to then make her food when we got home. I get it was from the smaller kids menu however I would have thought a couple of extra chips to make up for the pizza and knowing it was a bigger kid would have been the sensible thing to. To top it off I'm now going to be waiting for the post man coming to deliver my parking ticket as we ended up being there for over three hours due to the slow service. Really, really disappointed 😞

Food is clearly ping ping. No chef has been near it. Prawns cooked to rubber, boiled pots appearing as chips. Crumble pie very hot on the outside but lukewarm in the centre. The signature sauce is very poor. Staff are friendly enough but maybe not great listeners....

Over all the food was brilliant, unfortunately depends who is on shift the service is not very good. Found the staff to be abrupt & unhelpfull. Not customer service skills. We asked for an upgrade. They forget & made us feel like it was our fault. Again the food & place itself Iovley. Just need to retrain some of the staff

Good food very nice server deserved her tip

Lovely restaurant, food and staff. Missing the one in Milngavie so we were out this way and popped in here. Would go again x

Food was lovely as it can be when you have a hangover just after new year😀 But greatfull the place was open offering food on 1st January the staff were very pleasant and helpful too absolutely no complaints well done guys menu has great selection

rack of ribs were delicious and service from Dariel was amazing will definitely be back

Food and staff are amazing. All your can eat breakfast for £10.99. Staff are very helpful and polite. 👍👍👍

We came over with our family for the 1st January, and were served by Allison who was lovely and extra helpful. All the food and the service were incredible, and the waitress was the main spotlight who, as mentioned before, went above and beyond. Lovely spot near the Premier Inn

Always a great spot for a Premier Inn breakfast (kids under 16 free with each adult).

Went to the restaurant twice once on the 1 January where Alyson made our family group very welcome. She coped well with our demanding needs. The service was exceptional, Alyson even set up a table in the bar area for the 9 of us to play board games and ensured the unlimited soft drinks continued over from the restaurant to the bar for the rest of our afternoon. She really made our day. Thank you to all the staff especially Alyson. My wife and I also visited the restaurant on 2 January where we were served by Cloe. Cloe was also very attentive and helpful, she even set up the Beefeater app for us and spent time chatting with us without ignoring her other customers. We are all very grateful for all Alyson and Cloe done, we always enjoy coming to the Black Bear which we do on a regular basis and wish all the staff a wonderful New Year for 2025 and hope to see you all again over the course of the coming year

Came in today for New Year's Day get together with family, 9 of us, Allison our waitress was super friendly and efficient, food was really good. We spent 4 hours there, eating, drinking, playing board games and it was a lovely relaxing day. Thanks! Will definitely come back ❤️

On a Sunday Roast day they run out of roast beef,on offer was roast turkey, shocking management that this is allowed to happen and let down the Sunday customers, waitress kept asking if she could take our plates away even though it was clear we weren't finished or meal ... poor restaurant management

Went for Christmas dinner today, and was seriously disappointed, soup was lovely, turkey dinner was very poor, 2 Brussels sprouts, dry roast potatoes, stuffing was tiny and solid on the outside, Yorkshire pudding was the same, 3 parsnips slices and a handful of sliced carrots, dessert was apple & blackberry crumble with brandy sauce, not bad, shocking for 63pnd per head, never be back which is a shame, as the girl serving us was lovely and attentive. 2/10 for the food.

Festive lunch with work colleagues where we were looked after excellently by Nicole and the team. Amazing food cooked to perfection, portion size was unbelievable too especially for a festive menu. Would definitely recommend the Black bear Beefeater for lunch or dinner.

The manager couldn't do enough to accommodate our family today. The food was lovely and the staff were incredibly helpful. Will look forward to a return visit

Food was of the standard expected of a Beefeater - hot, decent sized portions and fairly priced. Welcome at the door was warm & friendly and our Server Nicole was brilliant.

Great place great service and friendly staff 👍

We had 2 steak sandwiches and gammon steak it was nice and tasty and really enjoyed it snd the staff were really nice too.

Service was grwat by Nicole very helpful and pleasant and didnt wait long for meal and courses

Went for a meal. Was served by Nicole who was very friendly and helpful

Visited for the first time and I’m regretting not visited before nice place with a great atmosphere for the family, food was served quickly and was very tasty Thanks

Great meal, went to avoid Halloween, restaurant not to busy, but long enough wait so people had time to digest before ordering desert. Staff were excellent, back as soon as a glass was emptied but not obviously hovering.

Food was good value and very tasty. Our server Nicole gave great service. Would deffo recommend! Thank you

The restaurant is a bit run down on its interior. The service was pretty slow especially given how many staff were on. When tipped at the end to the tune of 10% it wasn't really appreciated in my opinion. Menu is limited and multiple items they had run out of. This was surprising as it was a Saturday night. The food itself was pretty abysmal. Ordered a garlic flatbread starter which was about as dry and bland as can be. Asked for cheese on top of it which was a menu add on. It never got added on. The main I had was a steak which wasn't cooked well enough for well done and the chips were luke warm and soggy in the middle. Probably won't be back

We had a party of 15, all meals were great and reasonably priced. Staff were excellent , courteous and efficient. 👍

Went with my wife and son whilst visiting him in Glasgow. Did wait a little to be greeted at the door even though not busy at the time. We had booked a table and were a bit early but table was ready for us. Waitress was very pleasant and friendly and took our orders for drinks and food. Food was as expected which was good value for money. Free parking also but make sure you enter car registration before you sit. Would recommend

First time there will definitely be back.

Rachel who attended to us was very helpful and lovely food was nice 👌 will be back

Food was good was expecting a buffet breakfast as like the other beefeater restaurants but seems they r still stuck in the Covid days and had to wait on being served

Too expensive for what you got,and paying for all little extras,won,t come back

Premier Inn beefeater bit pricey for its location food was OK

Had the ultimate Sunday roast, and it went down a treat, delicious definitely

some of the greatest and kindest most loving staff i’ve ever met. Allison is an angel and we need more of her in this world ❤️❤️

Nice,cosy place for eating,staff are.very pleasant.

The waitress was fantastic, knowledgeable of the menu, and helpful with everything. The food was quite good, I had the steak which was cooked to order but still no better than average. It is reasonably priced and there is outdoor seating. It is child friendly.

Good food, excellent service by Rachel and reasonably priced. Well done.

Absolutely excellent experience over 5 days of having breakfast & dinners. Cannot rate highly enough.

Always a good reliable, even on a lunch break or celebration. Not too loud but not dead quiet either. Always a clean bathroom too which is very important!

Place had went right downhill used to come her for my birthday as a kid and loved it come every year and every year it gets worse staff don’t care and food is below par youl notice it’s full of old people that have no taste buds left

What a great Sunday Roast & a very varied menu.

Good food at competitive prices. Well served with happy faces

Great choice of food, especially Sunday roast. Served by very pleasant female, however not really enough staff on duty.

Party of 12. Staff and service was 1st class and attentive. Meals were all amazing. Drinks topped up quickly and meals all served in order they were taken. Very well run restaurant. As if things could not improve Nicole arrived to give our mum a lovely birthday card and gift from her and the staff. Lovely touch to end a fab night. Rebooked for next birthday dinner in December. Great table for us all too. Been before with smaller party and has always been excellent. The place to go for sure. Thanks to everyone at the Black Bear xx

Debbie and Andrew were terrific. Really friendly and helpful.

Staff are very friendly & polite, excellent service, food excellent

Great service from Rachel,quick service great recommendations on our food and drink, give her a pay rise😁

You can sometimes go too cheap and the Black Bear Beefeater was a perfect example of this. £8.99 mid week specials were offered but another cliche is that you get what you pay for and I would suggest that Beefeater raise their prices and up the standards of their food accordingly.

Food was great, we both has steaks! Atmosphere was family friendly. Best waitress in Catherine 😁

Lovely pub, great atmosphere kind friendly staff! Newly done up pool table etc… added and new party nights being tested to add to the fun monthly quiz first Friday of each month.

Loving the new pool table, staff are a treat always lool after us , love coming for the quiz night , The lovely sisters always make sure we have everything we need! Chloe is now training in the bar and it's good to see her learning!

Myself and My wife love going to the blackbear, Rebecca always looks after us and nothing is too much hassle, especially giving us change for the new pool table they recently had installed!!

Catherin provided great service, lovely food and overall it's a great place to eat.

Fantastic meal and the service was absolutely outstanding. Nicole (Coco) was fantastic and not just to us, every single person she interacted with got treated with the same enthusiasm and she just couldn't do enough for everyone! She was the life and soul of the restaurant 🍴 and she's a credit to the Blackbear Uddingston. Thank you Nicole!! I hope you get the recognition you deserve as people like you are few and far between!

When asking how much a soft drink would be (not unlimited), was told by the server Charlotte- “Oh how would I know? There’s the menu there”. Very cheeky. Also- the portion sizes were ridiculously small. Restaurant was also very cold. BTW, the price of that bottle of coke was £3.10 for anyone reticent to ask their server.

Used to be a regular visitor at the Black Bear. Had so many bad experiences, cold food, left on hot plate, waiter service very poor. After a gap of 2/3 years thought we would try again, Sunday past. NO nothing has changed. Ordered Sunday Roast. Meat was full of fat, gravy stone cold. Vegetables limp & soggy. Yorkshire pud so hard I couldn’t cut. The waitress service was v poor. Had to end up calling other waiter for service. NEVER again. Most disappointing experience.

Went for the all you can eat breakfast with my partner, bargain at the price. Food tastes nice although comes from kitchen quite greasy, didn’t expect it to be healthy ordering 4 sausages and 4 bacon rashers and 2 fried eggs but perhaps some drip/rest time would resolve this. We were served by Debbie and she was fantastic! She was very helpful throughout giving plenty of warnings for hot food ending and continental being taken away. Her genuine warm demeanour improved my experience and brought a lovely homely feel to an otherwise generic premier-inn partnered restaurant.

On the evening we visited a lady named Rachel showed us to our table and immediately took our drinks order. She said that Nicole was to be our server. Nicole soon came over and was so very pleasant and friendly. We both ordered the saladcombo with chargrilled chicken breast with chips as an extra. Very moist and freshly made. During our meals Nicole came over to ensure everything was still okay. As we were leaving we asked for the name of the other server: Kathy. Looking forward to having another pleasant evening soon.

Food was lovely, hot, fresh, well cooked steak. My husband had this combo dish that was massive and too much for him. Big portions! Nicole our server was cheerful, polit, attentive. Really nice night for a Monday! 🙂🙂🙂

After finishing our dinner at the Black Bear Beefeater, we were asked to leave a review, so I thought I'd leave as honest one as I could; Every time we've visited the Black Bear Beefeater, myself and the partner have had fantastic service again and again from Nicole. She is an absolutely credit to the establishment, and a constant joy to be served by thanks in part due to her incredibly friendly energy. All the other members of staff, especially a gentleman who I'm embarrassed to say I didn't catch the name of, are constantly working their hearts out for the surprisingly huge amount of tables that seems to always be filled. Even with how busy the place is, Nicole and others find a way to get things done, and I can't say I've ever had food served cold or bland. At the end of the day, it's a good place to eat, but a fantastic place to see just how good quality service can mean to returning customers. 10/10 to Nicole especially.

Have been coming to the black bear for 10 years from up north. Service is fantastic as always, Pauline, Nicole, Rachel, Sean & Stewart are great, such a laugh. Highly recommend 👌

I had a nice meal in here but don’t understand why when asked for a Diet Coke, I got given a refillable one although I didn’t ask for it, plus the waitress didn’t mention it was refillable. Just saw it in the bill, £3.70 for a Diet Coke, wow!

Sat down at table. The table was sticky. Waitress attempted to clean with cloth but deep clean was required. Although lots of empty tables they were fully booked and could only offer an alternative table for 1.5 hours. Waitress told me to shut up when I said that was ridiculous surely a CLEAN TABLE is a minimum expectation in any restaurant. Manager was no help. Walked out. Will never be back.