Based on 353 opinions finded in 2 websites
Based on 353 opinions finded in 2 websites
Opinions
Been several times everytime was outstanding staff brilliant food amazing and Saturdays entertainment is first class
Rudie Skaman . 2024-12-17
MORE AT Google
Party of 20 of us, perfect venue for party atmosphere, very busy so suited the big party. Food was great, waitress managed the large party well. Drinks were all purchased separately at the bar, service was slow here, think a couple more staff needed to cope with level of customers. DJ & sax was great, to be honest more a party place & probably when people book it I imagine that’s what they are there for, we had a great night!
Grace . 2024-10-29
MORE AT TripAdvisor
Really enjoyable meal. Four of us ate we all enjoyed the food. I had the tomahawk steak. Tasty, well cooked medium rare. Good value for money. The only negative was we booked for around 7 ordered food and drinks, waited for around an hour before our food was brought to us. To be fair, the place was packed, so the wait was to be expected.
Patrick Richards . 2024-10-27
MORE AT Google
Food just OK - poor value for money. Service far from acceptable, waiters showed no interest - poor overall, definitely won't be back. Very few dining tonight - wonder why??
Lynn Jennings . 2024-09-22
MORE AT Google
We had the Basalt booked for a friends birthday and it did not disappoint. The choice on the menu was unbelievable, we shared a couple of starters, the generous portions are ideal for sharing, the crispy squid and bao buns with crispy duck, were a great start to our meal. The mains did not disappoint, I had the pepper sirloin pappardelle with the tobacco onions and pepper cream sauce, beautiful, it just melted in my mouth, a couple of the girls also had the seafood tagliatelle and the chilli chicken penne pasta, they loved it all. We will definitely be back to try more dishes and some of their fantastic desserts. The night didn't end there as we were able to stay on for the Saturday night entertainment, the DJ and atmosphere was great, we had a fantastic night. Roll on our next girls night out, Basalt see you soon.
Road26984026635 . 2024-09-10
MORE AT TripAdvisor
Came here for food, we arrived at 7.15pm ordered food and had to leave at 8.50pm due to no food arriving. Had young children with us ask could we get their food at least as this was just potatoes and gravy. Told they would be out in 10mins still waited half an hour. Children were so hungry when we left, no communication from anyone to even say we could be waiting long for food. Also frustrating when other people came in after us and all got their food first. Spoke with another lady who also stated that she waited almost two hours for their food. Very disappointing for such a lovely place. Only good thing was our server was lovely and so accommodating.
Laura Gallagher . 2024-09-08
MORE AT Google
The food was delicious! The freshest iv had in a long time, only downside is it was very busy/noisy. Also you have to go up to the bar to order which meant there was a large queue of around 20 people in the middle of the restaurant.
Charlotte Brooks . 2024-08-19
MORE AT Google
The food is good, but it is very, very noisy.
Paolo Saggiorato . 2024-07-30
MORE AT Google
Food was good, although a bit tricky to find something at the right price. Atmosphere was lovely, except it was a bit noisy.
Hilary Gordon . 2024-07-27
MORE AT Google
Do not eat here. The food was bland and greasy, with some dishes being completely inedible. For the prices they charge, the quality and service are frankly a joke. It's hard to believe they charge £20 for a processed, rubbery piece of chicken that had less taste than McDonald's. The mushroom pasta dishes even caused stomach aches afterward. We had a table booked for 21:15 and arrived early at 21:00. We were shown to the bar to wait for a table, but it never became available. Instead, we were told the only seating was on the balcony due to dealing with more guests than planned. We didn’t get our food until after 22:00. While the manager handled our complaint professionally and refunded most of the meal (hence the two stars rather than one), the overall experience was very disappointing. The venue itself has a trendy vibe with good music, drinks, and atmosphere. However, the service during the meal was slow, disorganised, and inattentive. Overall, we wished we had stayed in and cooked at home. Unless you're just going for drinks, I'd avoid this place.
Dina-Leigh Simons . 2024-07-14
MORE AT Google
Terrible experience. Chaos!!! Not enough staff - impossible to get a drink or anyone to take food order. Steak was uneatable.
Lynda K . 2024-06-25
MORE AT TripAdvisor
Excellent location Excellent food and service Very lively later in the evening
Tony Barnett . 2024-06-25
MORE AT Google
For a restaurant that prides itself in pasta, for what reason does every pasta dish come with a large portion of crisps crumbled on top? On what planet does good pasta involve ready salted crisps? Once I’d removed from the top of my linguine, the pasta itself wasn’t bad. But it would have been nice to have some ground black pepper offered instead. Given the price of some of the wine on the list the complete lack of knowledge about the wine by the staff was also disappointing. We asked about a particular bottle and were told “it’s a red wine”. We then ordered a mid price range bottle and it was just plonked down on our table with no opportunity to taste. Overall it was ok, but the restaurant lacked the attention to detail and care I’d expect for the prices. And seriously, crisps on pasta!?
Hannah Davies . 2024-06-23
MORE AT Google
Best dinner we have ever had in our life. Went to the restaurant with no expectations as this venue had only opened up 10 days ago. The steak was melted in my mouth, the chicken was cooked to perfection, and the tacos were the best that I’ve had in my life. The infrastructure is all new (chairs, bathrooms, plates, silverware). On a whole another level compared to all the restaurants in ammoudi bay. If you are in Santorini and you are looking for a fine dining spot you must go to basalt. All the staff are very professional and the food is beyond amazing.
Avery S . 2024-06-02
MORE AT TripAdvisor
Where do I start? Um… Chefs stood around touching bins, dirty containers, faces, picking their noses then ‘cooking’ food. I think the chefs have forgotten they are on show and the customers can see them. Waiters oblivious to customers waiting to be served. Waiters badges?! Why are the names written on a badge in this way?! Food left under the hot lights for far too long. Crisps on top of pasta? Why? Food is tasteless. I mean if a chef can’t cook pasta then maybe another career is for you? Quality of products used to cook isn’t good. A sharks head used for a drink? Get with the times Basalt. Also if you like the option of eating delicious vegetarian or vegan food (the rest of the world does occasionally) don’t bother even considering this place. I would not consider eating here again and I’m just thankful I haven’t woken up with diarrhoea. It’s in the dark ages and needs to understand hospitality; quality ingredients ; choice and hygiene are paramount.
Stocking - P . 2024-05-27
MORE AT TripAdvisor
was a lovely little place , my only issue was 2 of our dishes came out at the same time but a main and side dish didnt come out for another 10 or so minutes . the servers were lovely but minded their own business so if u wanted anything u had to track them down urself . the portion sizes were a bit obscure , some were tiny and others could feed a family of 4 !
dash . 2024-05-15
MORE AT Google
Be Careful... bit of a Scam with Drinks and Food.. Cocktails half price with No Alcohol in them...
alan lawlor . 2024-05-04
MORE AT Google
This place was awesome! everyone from the guy who brought us to our table(wish I caught his name he was SO sweet, had short braids?) to all the guys taking our orders,serving our food etc. Shout out to Viknesh(I think was his name, our main server)Everyone worked their butts off while making sure we were taken care of and satisfied. Each dish we ordered was better than the last. Great place to celebrate our honeymoon with a dank meal. We did make a reservation which i think helped a lot as they got SUPER busy shortly after our arrival. We also hung out for quite a while to enjoy drinks and space out food. I only got pics of some of our stuff but we ordered a ton. 1000/10 would recommend.
Sophie Mellman . 2024-05-03
MORE AT Google
Lively and youthful place overlooking the bay. Friendly and customer-oriented staff. Kennedy stands out above all, he takes care of the customer, never abandons him, accompanies him in all his choices, changes the course of the evening.
Dino Graziano . 2024-04-27
MORE AT Google
I am from the area and, whilst I used to frequent the various bars and restaurants in the complex, I haven’t done so for many years due to negative experience. As a friend was visiting for the weekend and the late entertainment seemed fab, I booked a table for 3 some weeks ago for dinner and paid a deposit to retain the table for the entertainment. It was evident the venue was extremely busy on arrival . We were left waiting at the door while they checked for our table and subsequently led to a table sat right beside (and blocking) the fire exit at the rear of the venue, next to the live cooking area. One of our party advised that this was not in order and that we would not sit next to a fire door. A member of staff disappeared to “see what he could do” leaving us standing in the middle of the restaurant. When he hadn’t returned after around 10 minutes we sat ourselves at a nearby table for 4. Order for drinks was taken, after which we were advised this table was required for a group of 4 and they had no other tables (despite another group having been shown to our original table). We again refused to move and proceeded with our meal. Our food was fine but the “special” for the evening, a seafood Thermidor, was very small and the seafood overcooked. A dessert menu came but, when we hadn’t been approached for an order after 20 minutes we decided to leave, forgoing the £15 deposit for the entertainment. Needless to say, the place did not redeem itself and it was abundantly clear all that matters is how many people can be crammed in at one time to make the most amount of money, risking both customers comfort and safety. With so many other amazing restaurants in the area, I would encourage anyone not to succumb to the outdated reputation that this is the place to be which seems to be reserved for those with “fame or fortune”.
tracemcd81 . 2024-04-23
MORE AT TripAdvisor
Was greeted very nicely at the door, sat down at our seats 15 minutes until we got a drink order which we had to ask for it seemed very under staffed as the tables to our left and right both had to ask for the order to be taken as it was like we were just being ignored. Took another 15 mins for the drinks to come. We got the nachos to start which was lovely. All the food bar the rump steak was great as asked for well done and it just wasn’t lol ate it anyway and didn’t complain as it was still nice . I work in a restaurant myself and don’t really complainers . We then proceeded to sit outside for a drink asked if we should come in and order or if someone will come out but no one came out so we got the bill
Ella Hughes . 2024-04-06
MORE AT Google
We had a splendid evening in basalt at the weekend, a lovely warm welcome from the staff was followed by great service and sublime food. As a recommendation for food I had the peppered sirloin pappardelle which was so good!! A restaurant on top of their game so well done to all.
ciaran . 2024-04-04
MORE AT TripAdvisor
Out for a family dinner and we were so disappointed with our main courses. We had Pil Pil prawns for starters which were nice, but three of the mains were tasteless and very unappetising looking. We had Chicken and mushroom tagliatelle, Chicken burger and Chicken breast. All of which were tasteless. We later met friends there who said exactly the same about their dinner and they ordered pepper sauce to add some flavour to their meal. The waiting staff were pleasant, but unfortunately as English didn’t seem to be their first language, it was hard to communicate. All in all a disappointment and we will definitely not be rushing back to Basalt.
Portrush2021 . 2024-03-30
MORE AT TripAdvisor
Very good food. We had an amazing table overlooking the bay. All the staff were nice and the food was well prepared and homemade. Portions were pretty generous.
Oliver T . 2024-03-16
MORE AT Google
I can honestly say I have never been so uncomfortable eating a meal in my life. Having booked a table for myself and my husband to celebrate his new job, we arrived to Basalt on Saturday 2nd March to be seated, at what can only be described as a shelf with bar stools mounted to the floor, overlooking the chiefs as the cooked. The shelf was approx 40cm wide and you were unable to put your legs below the shelf due to there not being enough room to do so. I raised my concerns to the server, that this was not a table which I had booked and I would be unable to tolerate sitting sideways through out our entire meal, I informed him that I had a chronic illness, which results in me being in chronic pain and needing adequate seating and room for my knees to go u under the shelf. He returned to say, that there were no other tables available. Had we not been out to celebrate I would have got up and left immediately, however I did not want to spoil my husbands night out, which are few and far between. This results in us having to eat sideways through-out the meal and my clothes smelling like I had worked in the chip shop all night, as the frying steam and heat hit us directly as we were so close to the cooking area. I was in agony throughout, which is a shame as the food was amazing, if only we had been able to enjoy it. We had intended to stay for the rest of the night and have drinks to celebrate, however due to how much pain I was in having sat, trying to eat like this, I had no choice but to leave to get home and take pain killers to try and relive it. I again mentioned my issues when paying for my meal, to offered a meaningless apology. No offer of compensation was made. Am am shocked that they would expect anyone to be seated for a meal this way and that quite frankly it was apparent that they only cared about squeezing as many people in as possible for dinner to boost profit! Why do they even take bookings for a table, to which you have to pay a deposit for it, if there are no tables left?? I will not be back!
Victoria M . 2024-03-04
MORE AT TripAdvisor
I can honestly say I have never been so uncomfortable eating a meal in my life. Having booked a table for myself and my husband to celebrate his new job, we arrived to Basalt on Saturday 2nd March to be seated, at what can only be described as a shelf with bar stools mounted to the floor, overlooking the chiefs as the cooked. The shelf was approx 40cm wide and you were unable to put your legs below the shelf due to there not being enough room to do so. I raised my concerns to the server, that this was not a table which I had booked and I would be unable to tolerate sitting sideways through out our entire meal, I informed him that I had a chronic illness, which results in me being in chronic pain and needing adequate seating and room for my knees to go u under the shelf. He returned to say, that there were no other tables available. Had we not been out to celebrate I would have got up and left immediately, however I did not want to spoil my husbands night out, which are few and far between. This results in us having to eat sideways through-out the meal and my clothes smelling like I had worked in the chip shop all night, as the frying steam and heat hit us directly as we were so close to the cooking area. I was in agony throughout, which is a shame as the food was amazing, if only we had been able to enjoy it. We had intended to stay for the rest of the night and have drinks to celebrate, however due to how much pain I was in having sat, trying to eat like this, I had no choice but to leave to get home and take pain killers to try and relive it. I again mentioned my issues when paying for my meal, to offered a meaningless apology. No offer of compensation was made. Am am shocked that they would expect anyone to be seated for a meal this way and that quite frankly it was apparent that they only cared about squeezing as many people in as possible for dinner to boost profit! Why do they even take bookings for a table, to which you have to pay a deposit for it, if there are no tables left?? I will not be back!
Victoria Montgomery . 2024-03-04
MORE AT Google
Service was shocking, some of the worst I have experienced. Extremely slow and disorganised. 3 times we were brought drinks which we had not ordered. We had to ask twice for the drinks we did order. At the end we were also given the wrong bill. Ordered nachos to begin which were not worth the near £10 price. Barely any meat at all and cheese on it that looked like it was out of a tube. Small ‘sharing’ portion. Nachos were also bland. The sharing steak came medium rare when asked for medium well and the onion was missing from the platter. Also it was only one small bowl of chips between two. We had ordered pepper sauce and received something that wasn’t that. Never the less the steak was tasty. The couple at the table next to us also had issues after receiving the wrong main course and having steak very underdone. Place had potential, definitely did not fulfill…..
Melissa D . 2024-02-16
MORE AT TripAdvisor
Met up with some friends at Basalt for dinner. 3 of us had the rump steaks and they were just amazing. The flavours of the steak was like none I have tasted before. The restaurant was very busy but the service was excellent. Friendly staff. This is my second time to eat in Basalt and on both occasions everything was awesome. Well done. Will look forward to returning soon.
holiday20190795 . 2024-01-28
MORE AT TripAdvisor
We both (2 couples) ordered the 17 oz rump steak between 2, which was £15 each. The steak was already sliced and was definately not a 17 oz rump steak. The portions were small as well. The food was lovely but just not enough for 2 adults. The special deal on wines was half price but when we went to order there was no red wine on the list and only one white wine available, then prosecco. When we got the bill we did check it thankfully and they had charged us an extra £30. The place was not busy and i am not surprised at all. Very disappointed.
Robert C . 2024-01-28
MORE AT TripAdvisor
The restaurant was lovely and would really recommend. First of all the food was excellent and arrived not so early that we didn’t have Thant much time to chat but early enough that we got bored and hungry. The service was exceptional and all waiters were nice and friendly. When the food arrived it was amazing! This restaurant is a great place for any occasion. I would really recommend if you are in the area or just any time. Overall great place to go to.
Stay44449007123 . 2024-01-27
MORE AT TripAdvisor
Disappointing. For the price of the menu, my expectations were higher. Pasta dish arrived with unusual potato crisps on top. Menu was laminated. Music was at a level where conversation was diffult. Single women's toilet for a large restaurant. My partner is a veggie and the "open lasagna" was just a bowl of mushroom pasta. Service was inconsistent. Wine not poured etc. Give it a miss!
sallylambe124 . 2024-01-21
MORE AT TripAdvisor
I will start with the positives: the food although pricey was lovely when we finally got it. The negatives: 11 adults were expected to sit at a table that would hold 8. When asked for another table I was met with “we might not have any other tables”. My response- there was literally no room for the other 3 unless they wanted us to sit on each others knee. They brought over a small table which did the job but not great when we had already pre booked in advance. To top off the table situation, the other two added tables to the booth were in complete darkness. We had to use our torches on our phones to look at our food. No one came near us for 40 mins after we sat down. Finally got our drinks ordered. 10 mins later got our wine but no wine glasses. Waited a further 10 minutes with no luck- a member of our party had to go to the bar and bring the wine glasses down. An hour and a half after sitting down to the table, we finally got our food order taken. No longer could order the starters we wanted as we didn’t have the time. Food came down at 8:05. One member ordered a steak medium to rare- steak came down medium to well done. Sent back. (This has happened on a previous visit however when the issue was resolved the steak was lovely) At 8:35 a gentleman requested the table back…30 minutes after we had got our main meal. Some members of the party still finishing their meal. No option for dessert and the requested birthday surprise which was agreed at the start of the visit. 2 members of our party spoke with who I believe was the manageress who apologised (the only apology we got the entire night) and gave them a £30 voucher. Our meal cost £550. A £30 voucher for the most horrendous service and table…… It has such potential but sadly was one of the worse nights at a restaurant I have experienced in a very very long time.
Nicola T . 2024-01-01
MORE AT TripAdvisor
High quality food and large portions. As a long term veggie, I'm used to dull food, but here the veggie options were imaginative and just delicious. I left the restaurant stuffed to the gills. Went with the family. Solid options for the kids. My only criticism was that we were sat beneath a speaker and it was quite loud. Other than that, faultless. Looking forward to going back.
L257MCstevenw . 2023-12-31
MORE AT TripAdvisor
A brilliant night at Basalt, fabulous food, the best music by DJ JO and the bongos and trumpet...so much fun. Fantastic food and well looked after by Kennedy and Brian. Best spot in Portrush.
quirkygurl . 2023-11-26
MORE AT TripAdvisor
Had a beautiful meal with friends in Basalt. This was my first time to eat in the Restaurant. Was worried after booking when I read the reviews. The restaurant was busy, great atmosphere, good service and lovely food. I had paid a deposit on booking. When the bill arrived deposit hadn’t been deducted but when highlighted was quickly sorted. Overall lovely evening. Would have no hesitation in returning again.
holiday20190795 . 2023-11-20
MORE AT TripAdvisor
20% off wasn’t applied to bill, despite offer being advertised if we ordered before 7. Food was a bowl of slop, linguine in soup, with mashed (?) prawns (aka prawn linguine). Partner had steak which was burnt and cubed potatoes raw in the centre. Just avoid. Running on an old reputation which is fast dwindling….
Stevehop55 . 2023-11-06
MORE AT TripAdvisor
We dine here once or twice a month. The staff are always super friendly and we cannot fault the food. The steak for 2 is out of this world, a real treat and never disappointed. Thanks again, will see you soon.
Fletchers2005 . 2023-11-01
MORE AT TripAdvisor
Terrible food but good service Burgers are below average and any sides are bland. “Garlic” Mushrooms completely inedible. Service was good though hence why it gets 2 stars instead of 1.
jonathan braden . 2023-10-07
MORE AT Google
Arrived 10 minutes early to be told the restaurant didn't open until 5.30 and asked to leave and return - at 8 months pregnant I didn't think it would be much to expect a seat at the bar/waiting area. That set the tone for the evening. Food average, husband ask for rare steak and was served a well done steak. We were not told of the steak deal until AFTER ordering. No drinks order taken on being seated - we had to chase this. Following our meal I asked for decaffeinated coffee but shockingly it wasnt on offer.Toilets hadn't been cleaned either. Very disappointing.
Ursula Collins . 2023-09-22
MORE AT Google
First time going here for very special occasion which was stated on booking ..no mention of the occasion by any staff. Food was good but starters state they are sharing plates so for at least 2 sharing...ok if people like same things. Were seated right across from kitchen service area which was extremely busy and loud...hearing chef shout out orders to staff/table numbers etc...couldn't hear eachother talk!! not the most enjoyable/relaxing. At one point one of our party actually received a decibel warning on their phone!!
Wendy Conn . 2023-09-22
MORE AT Google
Good Restaurant All Over Portrush 👌👌👌👌👌
viknesh kumar . 2023-09-20
MORE AT Google
We had a lovely meal here. We were a party of 6. Warmly welcomed by Arnie and Hayley. Staff were very attentive, starters were fab. Sharing steaks were really good.
Marian Connell . 2023-09-17
MORE AT Google
Filet was amazing, sunset view from behind the bar was to die for. Best seat in the house is corner of the kitchen bar. Slow initial drink order and check after meal but we hardly noticed with the great entertainment in the kitchen.
French Frye . 2023-09-16
MORE AT Google
Currently sitting at a noisy table beside the bar, arrived 1 hour and 25 mins ago and still have not seen a meal. Myself and my partner have managed to get through an entire bottle of wine before our food has arrived. Ridiculous wait time for food that is not worth it. Service was mediocre at best, took more than 30 minutes and for my partner to go to the bar twice to get a glass of water.
Amy Lockhart . 2023-09-02
MORE AT Google
We visited basalt last Sunday night. The night was completely spoilt by the behaviour of what I assume was the head chef. Not only did he behave like he was Gordon Ramsey shouting continuously at the other chefs to bring food to the pass but the way he treated the service staff was shocking. There were 5 or 6, I assume relatively new Indian waiting staff. He swore at them and spoke to them in such a demeaning manor. All the customers around the open kitchen were in complete shock. I had a fillet steak pasta that was on as a special and it wasn't nice. The rest of our groups food was grand. I have always been a big fan of the Ramore complex and Sunday night was a big disappointment.
jollyCoDown . 2023-09-01
MORE AT TripAdvisor
Arrived at the restaurant at 7.30, was absolute chaos, uncleared tables, overcrowded bar and table not ready. Brought onto the balcony and asked to wait. Other tables also waiting. After 45 minutes with no-one updating or telling us when to expect the table, we requested a refund of deposit which they did and we left. Group beside us had to wait a further hour for food. Its a shame as the menu looked good, but they were clearly overbooked, understaffed and not even the basics were adhered to.
Claire M . 2023-08-27
MORE AT TripAdvisor
Was here on Saturday night with friends. Food was excellent and cocktails was even better probably the best I’ve ever had. The restaurant was jam packed, to the point I felt uncomfortable we were seated in a very small table at the back of the restaurant. Service was slow we ready expected that as it was packed to the doors. I actually felt extremely sorry for the staff, completely rushed off there feet. Not somewhere you go for a quiet meal or catch up with friends we couldn’t hear ourselves think over the extremely loud music. It was like eating your dinner in the middle of a nightclub. Saying that the food and cocktails were that good id go back but definitely not on a busy Saturday night.
Smileylassy . 2023-08-21
MORE AT TripAdvisor
The single positive aspect of this eating facility is the outlook it provides over the harbour area / west facing beach of Portrush.The not so positive aspects are as follows. The food cooking section located in the middle of the panoramic actual dinning area providing...
johnNP9938KF . 2023-08-18
MORE AT TripAdvisor
Way below average. Two people dining, four courses, only one of which was enjoyable... The Crispy Squid gets a thumbs up. For the thumbs down: Pil Pil Prawns - Submerged in sauce, more like a soup, possibly to hide how tiny and underwhelming the "Portavogie" prawns were? Served with garlic bread which, by the time it got to me, had just turned soggy in the soupy sauce. Steak Pappardelle - Described as "served medium" but arrived way overcooked and definitely not a prime cut of meat, lacked any real flavour. Prawn Linguine - The worst of the lot... Despite not stating this on the menu, the linguine arrived with a bag of CHEESE AND ONION CRISPS dumped into it. I've never seen anything like it, what was the chef thinking? My partner had to dig all of these soggy crisps out before eating her Tomato & Chilli & Cheese & Onion linguine... Service was so-so... We had ordered a drink each when we sat down along with a bottle of wine but had to request the bottle of wine again after being served our main despite having 2 empty glasses on the table. The bottle was then just dumped on the table with 2 glasses a few moments later. Wouldn't return and indeed advised family to cancel their booking for Tuesday night.
Jonny Heaney . 2023-08-15
MORE AT Google
Service was poor and slow. Utensils put on table were dirty and sent back. Drinks came after meal was served. Meal ordered was very spicy but not indicated as such on the menu or by the server. Bill came with no charge for spicy meal....
Bill L . 2023-08-06
MORE AT TripAdvisor
Visited Basalt for the first time on Saturday night. My wife had booked a table well in advance and had paid a £20 deposit, when we arrived we were seated at a bench looking into the kitchen area where the chef's were preparing the starters and where there was a door behind us that everytime someone either went out or in we got a gust of wind round us,waitress explained that they had no table for us but when I asked her about a table for 2 that was vacant behind us she said rather abruptly that she had people for this table. Ordered the rump steak and my wife ordered the chilli chicken pasta, when they arrived the rump steak was served with a grilled tomato and a half roast onion, both were stone cold as if they had been taken out of a fridge but the steak itself was beautiful. The chilli chicken pasta tasted like it was a tomato and basil pasta and was very bland and when I asked the waitress about this she explained that there chilli chicken pasta was made to taste more like tai red curry which was a bit baffling but we said no more about it. Overall not a very good first experience of Basalt.
Neville Maguire . 2023-08-06
MORE AT Google
Had a fantastic meal here. Great service, great atmosphere and beautiful food. I had steak parpadelle and biscotti cheesecake which was just devine. My partner could not come and they gave me a complimentary cheesecake to take home to him.. how fab is that. Totally...
BMAG2 . 2023-08-04
MORE AT TripAdvisor
Sceptical because of the reviews but this was honestly one of the best meals I’ve ever had. The rare fillet steak was unbelievable, didn’t even use the sauce I got. Great place and great food! Better than anything in Belfast.
Jordan Forsythe . 2023-07-29
MORE AT Google
Brilliant, friendly atmosphere. We came to Basalt in Portrush for my friend’s 40th birthday celebrations. She had friends come from Belfast and Omagh. Everyone had a great, relaxed night and all commented on the friendly staff and safe environment. The music was fantastic and we...
Freedom44674845196 . 2023-07-24
MORE AT TripAdvisor
My wife and I had an amazing experience in basalt last night. We had purposely booked for a late dinner so we could stay on for the entertainment afterwards. First class food and the service to match!! It really was an absolute treat! My dish...
John L . 2023-07-23
MORE AT TripAdvisor
Great food , service was excellent, really surprised considering recent reviews..... absolutely brilliant..... would definitely recommend
Gaz A . 2023-07-02
MORE AT TripAdvisor
Have been to this restaurant twice in the last month. Won’t be back. As a chef myself, I was annoyed to think that management and chefs at this establishment feel it is ok to lash poor quality and badly presented food onto a plate, send...
geoffreyblack . 2023-07-01
MORE AT TripAdvisor
Why oh why did they change this from tapas to steak & pasta? We got a surprise when we discovered the change but decided to give a try and wished we hadn't!! Service was abysmal. Disinterested staff, that was till bill time!! . Food was...
Sleepingtigress . 2023-06-29
MORE AT TripAdvisor
Table booked 8.30pm seated 10pm. Bao buns duck overcooked and service was shocking. Eventually one waiter was v gd and charged us only for the squid and lasagne which was nice. Still left feeling that I had been charged for a very poor service and...
HeatherB3013 . 2023-06-24
MORE AT TripAdvisor
First off, staff were fantastic. Beyond that there wasn’t a lot to love at Basalt. It’s branded as modern tapas but the food is just the usual thing you’d get in any Ramore restaurant: burgers, pasta dishes etc. There is an area to sit outside but if you seated anywhere near the door in or out to that area it slams shut with such force that, without exaggeration, it shakes your table. I don’t understand why there isn’t a easy-close piston on the door. The food was tasty, the staff were great but there’s nothing to differentiate this from any other Ramore restaurant and it absolutely isn’t modern tapas.
Samuel Steele . 2023-06-18
MORE AT Google
customer service was initially folkiest class but ……. - average food as the steak was very dry. Overcooked and visually unpresentable. The chef should have pulled it. Also the sides were so late that I had to get up and go to the pass to...
PCliveR . 2023-06-05
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What a great dinner! Food was amazing. Views spectacular and most important a wonderful staff. We knew when we walked in Samantha was on top of everything! Kennedy was also friendly and helpful. Having said that all the staff were just so professional. Would recommend...
Nancine . 2023-05-25
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What a fabulous night in Basslt bar n restaurants Amazing food and service.. The host Willie Gregg was so attentive and entertaining He went out of his way to accommodate us,and was extremely helpful in finding 1 of our phones. For that ,we really appreciate...
Paula J . 2023-05-21
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Had a really good meal at Basalt, I had the calamari and the prawn pasta. The food was full of flavour and really fresh. As you can see i do enjoy seafood. The service was really good and everyone was really friendly.
Tom Southam . 2023-05-16
MORE AT Google
Visited for Sunday lunch with friends and family from the US. I was nervous eating here after reading negative reviews but I have to say I've nothing negative to report. From our greeting on entering the premises to our waitress the staff were excellent, warm,...
viviennew779 . 2023-05-15
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Portrush packed with thousands of people from all around the world and this place is closed for breakfast, I asked why and the answer was, "we're closed because the roads are closed" so don't pass the many welcoming cafes.
397dammm . 2023-05-13
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Staying in Portrush for the first Bank Holiday weekend and having had great food and service in the Harbour Bistro at Easter, we thought we'd try Basalt on a very rainy night, the last Saturday in April. After a short wait, we were shown to...
caramello31 . 2023-05-09
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I unexpectedly had one of my best parties this year at Basalt! A group of friends from London and myself spent the weekend in Port Stewart, and ended up having dinner in Portrush one of the nights. After dinner, we walked into Basalt, not expecting more than a quick drink before returning home. That's when the the seemingly impossible happened: we were received by the contagious party fever of patrons and staff alike, tearing up the dance floor to the sound of disco music, led by the now legendary Willie Gregg. The dj was also trully incredible, second to none I have listened to over the years in London, delivering a masterful music trip. We danced, shouted, jumped and had the time of our lives. Honorable mention to Willie's colleague with the flashlight, whose name I didn't learn, and who added personality to the whole night. Fantastic!
Jp M . 2023-05-07
MORE AT Google
Went here on a Saturday night with a few friends for dinner. The food was amazing. The service was slow, event for a weekend evening. I
Ed Garvin . 2023-05-05
MORE AT Google
As a pretty low maintenance customer, the fact that I have been moved to write a review is illustration enough of the level of displeasure caused by recent visits to Basalt at the harbour in Portrush. I booked with my two daughters for Easter Sunday...
hiltopvillas . 2023-05-02
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First time trying Basalt. I had booked a table for Friday night way in advance. When my partner and I got there we were taken to our 'table'. Which was a ledge looking into the kitchen. Not a good set up at all. Going for a romantic meal, it is nice to face your partner, not sit at a counter, like a diner were you'd have burger and fries. I believe it was close to a hot plate too because the heat was unreal and the smell of cooking oil felt like it was sticking to us. Thankfully we moved tables after making a few requests to do so. Food was great though. Heat in the restaurant was too much though, made me feel a little sick. A diner next to me had a pocket fan on the table.
michael b . 2023-04-13
MORE AT Google
Visited Basalt tonight for a meal. The service was slow and the staff lacked basic training. . The food was extremely poor at best. Some dishes inedible. No manager available to speak with . Venue is really stunning but save your money and avoid
JACKSYBelfast . 2023-04-13
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Wow Basalt was unbelievable🤩, me and my husband visited on Easter Monday with our 4 wee ones they were fantastic very welcoming & catering the food was amazing , we had a lovely window seat which the kids loved , will definitely be back and highly highly recommend, Great Food Great Price
Orla Millar . 2023-04-11
MORE AT Google
Honestly really bad experience all round. Had the table booked but were made to wait for 40 mins before getting our table. Took another 40 mins for dinner to arrive after ordering - one of the dishes was then missing. Absolutely chaotic place. Food also way overpriced. Ordered the seabass for £24 which was a small fillet and came with a sprinkling of watercress over the top and nothing else in the way of accompaniments. The side of chips I then ordered were cold and underdone. Think I've had better chips from the supermarket. Music far too loud to the point everyone was shouting to be heard. Wish I'd gone to the fish and chips around the corner.
R E . 2023-04-09
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Honestly really bad experience all round. Had the table booked but were made to wait for 40 mins before getting our table. Took another 40 mins for dinner to arrive after ordering - one of the dishes was then missing. Absolutely chaotic place. Food also...
R E . 2023-04-09
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Good fun and the food was superb. Friendly staff and a nice crowd, this is a busy spot so we booked a bit ahead. Loved it
Gavin Wright . 2023-04-09
MORE AT Google
Fantastic views over the bay and a very tight yet interesting menu. The focus is on meat, which is butchered and cooked to perfection ( especially the Piri piri chicken) although we had the roast cauliflower which was outstanding. Our minor issue was slightly undercooked fries/ chips but it was dealt with in a most professional manor so we remained extremely happy with our restaurant choice tonight.
Amanda Dickson . 2023-04-06
MORE AT Google
This place has great potential but it’s a little disorganised for eating. We booked a table for 8 o’clock, seated 9:10 ( after applying pressure) and ate by 9:30. Pretty standard fare but lots unavailable as they ran out of stock…. Organised chaos. However a...
Kevin G . 2023-04-05
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Whao. We dined here on Saturday night. Had an amazing tomahawk steak. There was a Dj and a bongo drummer on too. The best night
Seaside56598491127 . 2023-03-28
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On arrival, promptly shown to our seats and drinks order done within minutes, all seemed well. Food was ordered and we asked for the 4 kids meals to be served ASAP. 2 kids meals came, the other 2 did not arrive. 20 minutes passed and...
123453543 . 2023-03-18
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I wanted to like this place but I can’t lie. The overall experience was average at best. The best part was my company! When we arrived it did feel cold. We ended up waiting a while for the drinks… And about 50 minutes for our starters. The staff wasn’t attentive. Food was ok. The menu is interesting but nothing jumps out screaming “pick me”! Sorry Basalt, you have some more work to do!
Bella . 2023-03-06
MORE AT Google
We had reserved a table with a view by the window, and we were given a table at the entrance to the kitchen... a misunderstanding. we were given menus, and then no one was interested in us for 20 minutes... when we finally placed the order, one of us received the dish and the other had to wait another 10 minutes... so by the time we both received it, that dish was already cold. Lack of interest from the staff... at the very end we ordered desserts and found a thread in our clothes, of course we reported it... the only advantage was that we didn't have to pay for dessert. The food was perfect, it was really tasty but the rest was terrible.
Ewelina Tur . 2023-03-05
MORE AT Google
First time visiting since the menu change and what a treat it was. I had the Pil Pil Prawns which were amazing followed by the sugar pit Pork Chop. Beautiful food in a beautiful setting, a new favourite at the Ramore!!
John L . 2023-02-24
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Booked to try after seeing their new ‘beef & pasta menu’ - was unreal! The sirloin pappardelle was the tomahawk steak were memorable and cooked to perfection. Will definitely be back. Lovely interiors and a great buzz.
Sherpa13852904847 . 2023-01-30
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Basalt has to be the prettiest restaurant in Portrush, with stunning views (especially at night) and food to match. Staff were very friendly and informative on the new pasta/beef menu - can def recommend Sirloin Steak Pappardelle and Tomahawk for 2. Great cocktails too. Enjoyed...
ROLJ . 2023-01-30
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Treated my other half to dinner at Basalt for his birthday, he booked thinking it was still tapas, we didn’t mind too much that they have changed their menu though. Greeted by a very smiley friendly lady on arrival and taken to a lovely window...
Trav113r . 2023-01-27
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Incredible food, beautiful variety of flavours. Brilliant customer service and flexibility in the face of quite stressful circumstances provided by my partner ;) ...he triumphed!! Can't recommend this high enough
Mark Dean . 2023-01-06
MORE AT Google
We booked this restaurant for New Years Eve several weeks in advance, and received an email confirming the reservation. We arrived on time and the place was packed but that was to be expected on NYE and after about half an hour everyone was seated....
Stan H . 2023-01-02
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waited hours for food....... was burnt and got some of the orders wrong. not at all worth the price.
eghrat . 2023-01-01
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The restaurant was cold both in terms of temperature and atmosphere. The icy North Atlantic blast that came in each time someone opened the door to the smoking terrace chilled to the bone. The table our party of 4 was barely big enough for 2. The service was slow and the food when it eventually arrived was not spectacular. Thankfully it was filling as after the wait, hunger had set in.
Patricia Carlile . 2022-12-17
MORE AT Google
Great food, great service, reasonably priced, beautiful interior and a fantastic view. I couldn’t fault it. I highly recommend.
Javea01 . 2022-12-09
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Excellent Food. Quick service and great views over the harbour Steak pasta dish highly recommended Will definitely be back ☺️
Natalie S . 2022-11-26
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We booked 3 hours before and when we got there they made us wait 45mins and then said no tables after a booking! Save your trip and don’t come waste of time!
G8978CDtomj . 2022-11-12
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1st visit to Basalt for an evening with Jawbox gin absolutely fantastic food was amazing pil pil prawns 😍 followed by seabass. Excellent service by all staff esp Arron 👍🏻 Thank u will deffo be back not least for the out of this world views...
Gordon L . 2022-11-11
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Awful service waited over 90mins for a table we booked forgot our drinks twice wouldn’t even bother
Cameron Wright PT . 2022-11-05
MORE AT Google
Small portions and jammed toilet paper
David Marosan . 2022-11-03
MORE AT Google
From both the professional and friendly welcome at reception to the fantastic service, my wife and i had the best dining experience we have had in years The food was superb, also i would like to highlight the enthusiasm of the staff to make the...
Relax33398056451 . 2022-10-29
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We thoroughly enjoy dining out and especially look forward to tasting new dishes along with our old favourites. We’ve dined in a lot of restaurants in our time, so we do know good food when we see it. Basalt stands out from all the others,...
BigJohnDeere . 2022-10-27
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Should be your first stop in Portrush 10/10 tapas and drinks- dishes came out so quickly and were hot off the grill and delicious every time, lychee cocktails were unique and delicious👌🏻
Grace Deal . 2022-10-07
MORE AT Google
Good food, well cooked and ample portions. Great service from Ryan ( Ballymoney FC) and Emma ( prospective Specialist Nurse).
Stephen H . 2022-09-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant