Based on 121 opinions finded in 1 websites
Based on 121 opinions finded in 1 websites
Opinions
We came on a Saturday evening and booked ahead. Out table was not ready when we arrived and the waitresses seemed uninterested. Before we eventually caught a waitresses eye to let her know we had arrived she shrugged and said ' I dunno' and then proceeded to ask another waitress who went ' oh yeah' and told us to follow her to table. She just plonked two menus down onto a table with two places set for us and carried on walking to the kitchen. No engagement, nothing!! It went from bad to worse service wise I'm afraid. It seemed like the two waitresses who were on duty were a little bit overwhelmed and maybe having a tough shift ... But still! We waited an hour and 15 minutes for our mains, however, we were deep in conversation and enjoying each others company so didn't mind that too much l. I prefer to wait rather than food before rushed out. The food was lovely, freshly cooked and tasty. No complaints with the food - just the service, which left a lot to be desired. I hope you can rectify this, as this is the only thing in my opinion that lets the place down, as the other businesses in this area have shown us exceptional customer service during our stay in Arbroath.
Selina A . 2024-08-20
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We had booked a table for our family at 7.30. When we arrived the table was not ready. We waited 5 mins to get the table. It then took 15 mins for the waitress to take our order for food and drinks. After complaining, the drinks eventually arrived 40 mins after we arrived. The starters came soon after and were average at best. The mains did not arrive until nearly an hour and a half after we arrived and were again fairly average. The servers were not interested and it really was the worse service that we have ever had. We will not be back
JackieHallCarnoustie . 2024-08-17
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Lovely little family run Italian restaurant. Great food. Friendly service. Good value for money. Bring a bottle of wine 🍷 and enjoy a lovely evening.
zac w . 2023-11-18
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This is a favourite of our daughter and her husband. good value (although the starters are a a bit pricey) home cooked italian food, Very friendly service. BYOB with low cost corkage. Pizzas really good as are pastas. Nice of the owner to give us a free limoncello! We'll be back.
Kathryn D . 2023-11-11
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My husband and I are regular visitors, excellent food every time. A good selection of food on the menu. A nice evening out, Arbroath’s little gem.
Alison W . 2023-09-18
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Ein kleines Italien Restaurant mit herzlicher Bedienung und gutem Essen. Sehr schneller Service. Ist zu empfehlen.
christiane_tschopp . 2015-08-30
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Se intenta mantener esta corta!
Kev198 . 2015-02-25
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Panzerotti were delicious.get the fried one not the baked one.perfectly placed over from the Loch.dog friendly heated sheds to sit in outside of main restaurant.
238 Opinions
Brilliant atmosphere. excellent service. I am honestly shocked how this place is not spread all over the world. everything was amazing!