Auntie Anne's in Hammersmith and Fulham

Was not impressed with the food. I do not understand why a£1 upcharge for a modified tartar sauce and fries? I thought fish and chips are eaten with malt vinegar and not lemons!!!!

Ordered and paid - waited 50mins - was told the driver was 15mins away - and then my ordered was cancelled - no phone call to apologise. Shocking

I went in for a take away, never been here before so I played it safe I ordered King prawn fried rice, supposedly large, how can you get that wrong? It was extremely dry, unfried just tossed around in a little oil with only 6 king prawns (everywhere else gives a minimum of 9 or 10) and peas you could count. Unbelievable! I also ordered spring rolls these were 8 of the smallest spring rolls known to man, each the length and breadth of my 4th finger (and I have quite small and thin fingers!) over fried and barely filled. I also ordered a Singapore fried noodles (Vermicelli) and that barely made up for the disappointment hence the 2 rating given in the interest of fairness. My receipt is attached in case of doubt. Maybe I went in on a bad day?

Terribly unreliable company to deal with. Not for the first time my order was unfulfilled and after a few days told the cheese in question was not available. Offered unsuitable replacements. Refund requested but 9 days later still waiting. Lame excuses put forward by the company. There is no way I would deal with them again. Be warned.