14/08/2019: This was a first time visit for me, and I am thankful I booked even for a Tuesday. The restaurant was absolutely buzzing ... but our table was ready and waiting for us. The setting and decor is very relaxed and beautiful. No airs and graces at all. Waiter service was second to none with regular water top ups. As for the food ... we ordered quite a few dishes that were perfectly timed for our consumption. I literally cannot fault any of the dishes ... simply ‘Lush’! Will I be back? Yes Sir-eee

13/08/2019: This is a really lovely cafe/restaurant. The staff are friendly and helpful & the food unusual & beautifully presented. There is a lot of choice for vegetarians & vegans and a good range of non-alcoholic drinks. The coffee is superb.

15/08/2019: I brought my mum here for Afternoon tea and can honestly say it was one of the best afternoon teas I have ever had, and this was also very much down to Vivien Rato our waiter.

15/08/2019: We arrived with a very warm welcome and was seated by a lovely window with a view of Hyde Park. Our Waiter was Vivien, who was first class. He took the time to explain and recommend all the different types of tea. The sandwiches, scones and cakes were delicious and the Tea was constantly replenished. My daughter and I have been to many places in London for Afternoon Tea (including Harrods and Fortnum & Mason) but this was by far the best. The whole experience was made special by Vivian who was polite, attentive and made us feel very special. I would definitely return and recommend.

11/07/2019: ¡Unos amigos y yo vinimos un viernes por la noche para comprar algo de comida y bebida y fue increíble! La comida era excelente, los cócteles estaban entre los mejores que he probado (y he tenido mucho en mis días). . El personal y el ambiente eran de primera categoría. Las bebidas de la hora feliz de 7 a 9 pm son geniales y me atrevo a encontrar mejores cócteles en Londres.

10/07/2019: Tuve mis bebidas de cumpleaños anoche. ¡Qué gran bar pequeño! ¡Increíbles cócteles, miembros del personal del bar muy amables y una hermosa decoración de temática tropical! Sin duda volveré allí y probaré algunos de sus cócteles. Mis amigos y yo realmente disfrutamos la noche allí:)

17/08/2019: Impromptu visit with 2 work colleagues without a booking Nice seats at the back Interesting menu...tasters then mains Friendly waiting staff Wine sensible prices for London All told a nice evening out Recommended but best to book

10/08/2019: This was a really lovely meal. The waiter and waitress were friendly and attentive from the moment we walked in the door. Helping to find the best things on the menu for me being pregnant and helping to adapt things on the menu so they would be safe, without me even having to ask. The food was healthy and delicious with ah an excellent range. The small plates came at different times, which kept the meal interesting with new stuff to look forward too. It’s a really nice way to share a meal, trying the same things and mixing it up. No complaints here.

16/08/2019: If booking a reservation for afternoon tea, do NOT use OpenTable. There is no option to choose between drinks and tea, unlike on the Gong website, and the booking defaults to drinks. When a friend and I arrived for tea, we were told our reservation was for drinks, and that we had made a mistake. Credit to our server, we were moved to a tea table after about five minutes’ wait.

14/08/2019: We as guests of the hotel decided to go for drinks and whilst the service was very slow on a busy night the staff were friendly and accommodating so no complaints there. We noticed a male manager going with tattoos on his neck giving the wait staff a hard time which didn’t make the atmosphere very pleasant for the guests. As we were staying two nights in the hotel we asked if we could book a window seat for the following night, the hostess told us that we could as long as we purchased a champagne experience package which we were happy to do until this same terrible male manager came up and then told us that the only way it could be booked is online through open table. It seems aside of slow service they clearly don’t want your business and as a guest of the hotel I would say book drinks via room service, you get the same view without the terrible staff.