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Discover the best restaurantof other cuisines in the neighbourhood of Creigiau/St. Fagans South Wales

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6,3
822
Reviews

plymouth arms


Creigiau/St. Fagans, Cardiff
08/03/2020: Having visited many times over the years and always enjoyed it we decided to go to the pub for Sunday lunch. We phoned in advance guessing it might be busy give it was a Sunday to book a table to be told that they were fully booked in the restaurant but we could come down and sit in the bar area. On arrival we went in to an empty bar to reserved signs on every table even tho there was not one person sitting down on them. My wife approached one of the members of staff to explain we had called and could we sit on one of the reserved tables. She was told no and that they where fully booked until 7 that evening (it was only just gone 12 at the time) she recalled the telephone conversation to the person and asked where all the tables immediately reserved and we would potentially only be ah hour. The answer again was we are fully booked. When my wife challenged why the bar was all of a sudden fully booked too she was told that the area by the bar was the lounge not the bar and the bar was 3 small table adjacent to it. None of them large enough for a party of 4 to eat. We had traveled for over half an hour to get there with two small children 2 and 4 so can imagine our frustration. We felt that something could have been done but the staff where just so disinterested to be even bothered to think outside the box. We will not be returning anytime soon. Shame as we have always enjoyed this pub.
08/03/2020: First time in ages that we've enjoyed a Sundy Lunch out so much! The food was excellent as was the service, we'll definitely be returning with the family soon!

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