The best restaurants serving Other cuisines food in West Midlands

Cheap and tasty food, women who work there are also so helpful :)

Called in for a drink had ran out of what I wanted, which is fair enough but was offered something else and told it was the same (it isn't ). Bought a bottle from the fridge, had to ask for a glass(which was dirty). The other drink was cans only-even though there was a pump on the bar. Both drinks were very expensive for what they were. Didn't stop long.

Dirty and greasy looks like its never been cleaned

This is a great spot for a nice dinner and great for family we had an amazing server, Phoebe she was quick and kind and gave us great choice on the menu

We stayed here as we visited Warwick Castle. We parked our car and were greeted with a drug deal happening at the same time. When we found the hotel they thought they had double booked the room but then managed to find our room. The room was small, dirty and we could hear our neighbours. There was black mould in the shower, mattresses were lumpy and we could feel the springs and the carpets were filthy. When we went to breakfast the next morning we were greeted with the grumpiest lady we’ve ever met. Only 1 cup of tea/coffee each and a very small selection of breakfast. We weren’t offered to see a menu but were verbally told what was available even though on the website they advertised a continental breakfast - not the case here. We decided to leave as couldn’t face another night on those beds. We didn’t bother asking for a refund as thought we wouldn’t get anywhere anyways. Avoid at all costs.

My son & I met here for breakfast on a Tuesday morning. The queue in the cafe was very long, with one male member of staff taking the orders all on his own. (He was lovely, btw, bright & cheery - friendly service!) 2 x Eggs benediction and 2 x cappuccino, costing near on £26!! 😲 Now, I don't mind paying for something I enjoy, BUT, > the layout at the payment till did not flow and there was no cutlery - a member of staff, stood talking, told me 'there' ll be some on the other side! '..... there wasn't!!! When I finally got some, it was dirty and I had to go back & change it. >The empty tables were filthy, piled high with dirty cups & plates. It was hard to find a clear table, so my son moved the dirty cups to another table. No staff cleaning them. Not a first impression at all! > When our food arrived, it was only aired, almost cold. Reading through previous reviews, I have seen lots of customers commenting that their food was barely warm/cold, so what is the problem here & why is nobody addressing it??? > Then there was the coffee. COFFEE should actually taste of coffee, especially when I have paid an for an extra shot! This was the most disgusting excuse for coffee I have ever tasted. Frothy milk, no taste of anything resembling decent coffee. This coffee cost more than the coffee in Starbucks across the road. > Mark's & Spencer. What is going on here? You are obviously making enough profit within your pricing to pay staff to serve customers and clear tables. Why are they not being trained properly? Why are dirty tables 'the norm' for you. It's not acceptable and an insult to your customers. Most questionable, why are management not addressing these issues??? I see no replies to reviews, it seems nobody bothers to read them. Nobody cares! I'm surprised your cafe gets any customers at all!!! I will not be back, I will stick to my family run little cafe 5 minutes away with lovely food and clean tables!!

the food was cold and the fries were disappointing, the staff members wearing long fake nails and bracelets with no hairnets while handing food and raw products, i worked at a McDonalds myself and never were these the standards of health and safety procedures

Very bad experience, staff did,t allow me to enter when asked the reason they said cause of shoes, I changed the shoes and went again but again was declined with no reason. They seem to be declining people based on their race. I would say racist staff and club.would not recommend.

Staff sitting on phones, not a clean table, chair or floor, 3 staff, floor filthy. Toilets passable. No motivation or enthusiasm. As a soft FM Ops Manager I would be mortified if this was my team.

Very moody staff. Ordered my drink. and stood at the end to wait for it. The woman had obviously messed it up as she put cream on and then scooped it off and poured half the drink away then tried to top it up with something else? then looked around and saw people were watching so started a fresh drink which was still wrong. I ended up with milk sugar and ice? not sure what i ended up with but was too late when i noticed. Not the White chocolate mocha frappuccino i had asked for.

Time and time again the M&S cafe at Longbridge never ceases to hit the spot. Regardless of how clean it is, how lovely the food/drinks are, it is the staff - ALWAYS - who are an absolute credit to this store. If ever there was a competition for the most accommodating, friendly and customer focused staff in retail they’d win hands down. Nothing is too much trouble, they’re always super busy yet never fail to be friendly and polite (and I’m there regularly!) Most recently, special mention to Jodie and Harriet who seem to be there so often when I visit and they are honestly flying the flag for customer service!

Sunday breakfast, Had to send bacon sandwich back as it was so undercooked. Uneatable. Waitress wasn’t pleased but it was horrid. Next one was fine. Drinks- hot chocolate was watery. One drink machine not working. Not great really, service was quick.

ok as we know unfriendly staff i can live with that but to be charged to sit in drinking out of a plastic or paper cup on a wooden bench freezing cold in the winter is a big insult the place is nearly empty most of the time dont the management want people in there take away only? could this be the final nail in the coffin for this joint, try upstairs in john lewis where you get good friendly service served in real cups for no extra charge.

Sorry to say but a staff member named Emily was quite bitter and aggressive with the other staff, a young African woman. She was throwing cups and milk cartons across the store and she seemed extremely stressed. I waited a long time for a small coffee. Not the best experience tbh.

I visited for lunch with my son and mother. Struggled to find a clean table. Limited cutlery and most tables needed cleaning. Eventually when the food arrived it was only just warm and my sons fish was thick batter,curled up and hardly any fish.When we asked for it to be changed we were told that the cook had stated they would fry another but it would be exactly the same? Terrible value for money and awful customer service.will not even be shopping here again let alone eating!