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The best restaurants serving Fast food food in Thetford-Saxon Breckland East of England
1 Restaurants on GastroRanking
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50 Opinions in 1 websites
Thought it would be nice to order my partner a big McDonald’s breakfast for his birthday as he’s been having a really rough time lately and we’re both super unwell. Half the order was missing, the rest was wrong, can’t get a refund for delivery as McDonald’s are partnered with Uber Eats. Ruined the morning really and I’ve now deleted both my Mcdonalds and Uber Eats accounts. Can’t be bothered with the lack of resolve on orders that are wrong. McDonald’s stated that they couldn’t do anything unless we wanted to go via head office. Absolute joke and not worth the money you chance losing on delivery fees etc. This also means that if you get your food for a group and anything is missing, you won’t get a replacement for any of the missing items unless you want to re order and pay for another delivery, meaning half the group might go hungry unless you want to waste more money on delivery and receive another order that might also be wrong. This has also happened to us on a few occasions in the past but this time was ridiculous, the order was no where near correct. It’s like we got someone else’s order with our receipt on it. Oh, and we have to wait up to 15 days for a refund from Uber Eats.