Discover the best restaurantof cuban in the neighbourhood of Cathays South Wales

Discover the best restaurant at GastroRanking

Sort by Near restaurants

Not rated

Old Havana Cardiff

Cathays, Cardiff
27/05/2021: Just like the review on Google where an alternative lady was treated badly we were also treated like peasants by the man working on front of house on Saturday day time. We are both alternative I have sleeves and my partner has dreadlocks yet we are both educated and are professionals (not that it matters but hey ho) and the front of house guy literally looked us up and down when he eventually paid attention to us after 5 minutes of us standing there and then bluntly told us we needed a reservation.This is fair enough, but there was plenty of tables inside and out which were empty and another couple had just walked in a sat outside. So we left I made a reservation for half an hour later on my phone and we returned. Turns out I had accidentally booked it for monday (I am dyslexic) the man again didn't even hide his distain that we had returned so so rude once again looking at us up and down - he clearly thought we did not belong in the restaurant which is surprising since they serve 3 dishes for £10 and looks like a glorified spoons on the outside- it's not exactly mitchelin star. I ate in the Potted Pig opposite earlier in the week which is in the mitchelin guide and was treated like an actual human being. Highly recommend you ignore this venue and just go there for their lunch deal instead. In fact we have both eaten in plenty of upper scale restaurants due to my partner being a food journalist previously. My recommendation is you have a word with some of your staff as they clearly need customer service training. If you want a certain type of client maybe look to rebranding?
26/05/2021: Excellent bar, had such a lovely time! Joe was a lovely waiter and was really friendly! Highly recommend!


Subscribe to our Newsletter

Su navegador no esta funcionalidad