The best restaurants serving Chinese food in Builth Powys Mid Wales

We phoned and ordered our food. We asked how long it would be before we could collect and we were told 50-55 minutes (cash only when we turn up to collect). My parents went to collect this and waited near by. They then went in after the time we were told. They were then told that they only start cooking the food once we paid so it would be another 35-40 minutes. This is absolutely ridiculous! Even if this is the way they operate (which isn't standard and very odd!) why not tell us this when we called and ordered! We were given a time to pick up the food. There was no mention of having to come in to pay before they would start cooking. A really bad experience! Customer service at it's worst!!