The best restaurants serving British food in East of England

Called No57 now. It was strange and it’s a long time since I came across something similarly. The coffees were all poor versions of AMERICANO COFFEES to start with. So a flat white would be with froth on top, a Cappuccino would have sprinkles, Latte extra milk. Awfully. The tuna sandwich was very good and the bread very fresh.

Over priced! £11.95 for toasted sandwich that came with small side salad, small pot shop bought coleslaw and handful chips. Had bacon and brie filling with so much cranberry it tasted more like jam sandwich. With a coffee each bill came to £33. Most costly lunch I've had for ages. Won't be rushing back.

Went to Pensthorpe cafe today was a bit apprehensive as our visit last year was disgusting we complained and was offered a free coffee which we declined and walked out, our friend who we meet when we holiday in Norfolk told us that it had changed so we went today and what a differents the food was delicious and the staff were so helpful and friendly, l recommend a visit l give it 5 out of 5 stars.

Weird place!. Went in to look at the menu with a view to maybe eat there in the coming days. We,ve finished for the day was the ignorant response!, but I only want to look at the menu I said, the young girl then hid behind the counter???. Eventually I was given a menu, by now I had no intention of eating there, god knows what it would have been like!. It could be a gold mine as its situated in an amazing spot, such a shame!.

Have been hoping to dine at the pub for a few years and finally got around to going but we were most disappointed so won’t be returning. We came for a meal and ordered our meals three were ok (but not great for the price) the fourth (beef lasagne with a whole garlic bread baguette that was not pleasantly presented) was not, it didn’t look or taste right (we all tasted it) it just seemed to very wet and full of liquid (possible cream). So we got it sent back and then were rushed into selecting another meal the Chequers roast chicken salad. Which just turned out very badly presented with full (not cut up) lettuce leaves and chicken on the born mixed in the the salad like it was from another meal. We then gave up and when the waitress returned we complained and then the chef/owner came out with a attitude saying that was how salads were done and no details on the menu suggested it was bornless chicken. He walked off and when asked if we get any reduction his reply was “no you will pay the full bill” The bill then had additional chargers for the omelette fillings that were not stated on the menu. After further complaints, the chef/owner removed these charges but no additional reductions are offered. For most restaurants/pubs/cafes where I have received one poor meal I would try again however I will not be returning ever again as we all were most disappointed and shocked by the service and very rude chef/owner.

Twice I have been here with my wife. Twice we've asked to eat in, placed our order, and waited at our table. Twice we have been brought our takeaway bag... At least last time they let us eat it at our table with the disposable cutlery. This time we were chased out and told it's a different price to eat in. A price I would happily have paid if the food was brought to me on a plate. You made a mistake, but you make your customers pay for it? Once was bad enough, but twice has earned you this review. I will be telling others about this. Arrived home to find my drink was missing from the order. I phoned in and waited 15 minutes to be told they needed the card I paid with in order to refund me. I used mobile tap and pay so I don't have access to the card number as Google uses a virtual proxy card. I can only be refunded if I go back there. I have called again since and been told they were too busy to talk to me. I have never been treated so poorly at any establishment in this country, let alone in this town. I have no idea how this business stays afloat if they treat all their customers like dirt. Not one single apology offered, not one person to take responsibility for this. I'd have dropped the whole matter for a single good natured "we're sorry about that", but they almost seem to take pleasure in this.

Unfortunately, our visit to the Duke's Head for an afternoon tea experience wasn't quite what we were hoping for. On arrival, we were greeted by a sign asking to "wait to be seated" and wait we did for 15 mins before a member of the restaurant staff appeared. This would have been understandable had there been a busy service in progress, but there were fewer than 4 other tables occupied. On eventually being shown to a table, by someone anything other than what you could describe as a "Maître D", we were given menus, signalling that it was clear that it was not obvious that we had booked for afternoon tea, which was equally demonstrated by the waiter not being able to find our reservation initially. Our afternoon tea was eventually served to us and for the most part the food was satisfactory, albeit the shortbread sweets were soggy, rather than crisp and the tea had tipped over to the point of stewed. At no point during our service, did anyone check if all was in order or if we required anything, as for practically the duration of our visit there were barely any staff present. Other tables were also left unattended and had to actively seek out staff in order to place their order. At a mid-point during our service, a moderate sized party of guests arrived for their booking and without any tables being previously arranged to accommodate the number of guests, their tables and chairs were very clumsily dragged and thrown around noisily, without any elegance, ruining what little atmosphere that existed in the restaurant. At the close of our service and on the request to settle our bill, again, I had to be asked our booking name, as our entry could not be found. Following a further 15-20 minutes of waiting for the bill to materialise and expecting to be billed as part of the hotel's promotion of 2 for 1 afternoon tea (as booked in advance), this caused further confusion and another 15 mins passed, before we were ushered down towards the main reception area for investigation. At reception, during the course of the conversation, we were either told that our booking couldn't be found or we was given conflicting information. As there was no reference to the promotion on the booking, I was asked if I could supply the booking reference/email, to which I did. However, as the promotion was not listed on the confirmation, this was completely dismissed and we were told that we were being billed for the full amount. In addition, it was insinuated that it was my error, as I was unable to produce any proof or voucher code (of which there was not one, as it was a direct booking on the hotel's website). I explained that all I received was what the hotel had issued me in confirmation of the booking. At this point, we were told that the promotion was in August and the system shouldn't have allowed us to book our selected date, which I didn't feel was our error. Later in the conversation, we were then told that there hadn't been a 2 for 1 promotion since February. Lastly, we were told that it was likely that there was a 20% discount saving, but we didn't receive this either. The whole conversation was awash with arbitrary decisions and ambiguous stories. Consequently, the staff were completely dismissive and were only interested in us paying the full amount, which is what we were forced to do. During all of the above pitiful exchange, we were witness to a couple who were locked out of their accommodation and were left waiting to gain entry and another dining couple were also complaining that they had not received their meals as promised. A member of the restaurant staff who was actually trying to make amends was asking what I assumed to be the duty manager, if he could just bill them for what they had received and provide them with a good-will gesture soft drink, to which he replied, "no, don't say anything to them, I will speak to them, as they need to pay the full price". Sadly, these examples perfectly epitomised that the hotel was not adequately staffed and there was insufficient organisation or customer service. The facial expression and reaction of the assumed duty manager led me to believe that this was not a rare occurrence of events. We have had a number of positive afternoon tea experiences in other establishments that leave you feeling that you had received an attentive service with well presented and consumed refreshments. However, sadly, this experience left only a bitter taste and is not one that will be repeated again. I can only conclude a shocking service and poor attitude from a hotel that given their longstanding presence in the hospitality industry should know a great deal better, especially as what we ended up paying for was definitely not of equal value to what we received.

This fish & chip shop came highly recommended. So was disappointed on Saturday evening receiving totally tasteless halloumi in a wrap & dry chicken as another part of the order. We most likely won’t be returning which is a real shame

Arrived with my wife and friends for a coffee in the morning. Served by Sharon. Thank you all for kicking my birthday off to a good start. Very good coffee.

We decided to meet for Coffee at the Minories as we often met there in our 45 year history with the Minories our intention was to go else where for Lunch but as it smelt really good we decided to stay in hind sight may be we should have changed our table ( as my Mum & Dad were sat it the wing chairs) our table was not really conducive for lunch .we pulled another chair up to the table so that we could put our coats on as there was no coat rack , our Coffee arrived in a timely manner , we ordered our lunch , by this time the Restaurant was quite full we were half way through our lunch when I presume the Restaurant Manager asked if we were using the chair which we clearly were albeit for coats I replied yes when she said she needed the chair I asked what we should do with our coats she said put them on the back of your chair or on the floor , we were shocked by her reply as she at no stage offered any apologies . Although our food was good we left leaving no tip as all of us felt her rude interruption was completely unnecessary. What a shame as all the years we have been going there we now feel we don’t want to use this restaurant again.

We went for afternoon tea The food was delicious However when we arrived there was no one in reception We waited for five minutes then found our own way to the garden room We had booked this around 2 /3weeks ago only to be told we were not on there list However we thankfully were seated This was a present from our son and daughter in-law They got married here 2 years ago We found the venue itself very tired and run down It all needs a bit more of a sparkle Hubby went to the toilet There was no toilet paper Good job he didn't need any The pavement to the main door is very uneven I know there is a sign saying this But this needs updating asp Overall needs money spent on it The grounds look nice

Excellent Friday evening meal with friends. Team were very attentive, table was good and food was excellent. Nice to see the manager and head chef taking time out to check in with each table. I would thoroughly recommend

Fantastique expérience! Super accueil dans un lieu « genuine » avec un excellent menu et un service magnifique managé par Mark et son équipe. Allez y

Stopped here today after finding this on Tripadvisor. We were warmly welcomed and given the option of sitting in the bar or upstairs (very steep stairs) for waitress service. We chose the Ploughman's Lunch, where you have the options of choosing 2 options from: cheddar, Stilton, brie, prawns, beef or piri piri chicken. The plates were full of colourful & tasty food; the beef was plentiful and tender. It took us ages to get through and unfortunately didn't have room gir a dessert. Another customer couldn't manage her lunch, and she was offered the option of having it packaged up and taking it home. We will be back next time we are in the area to try something else off the menu!

Ambience is traditional. Nice and clean too. Queue out of the door at 3pm - waited 15 mins. More staff would be a bonus at busy times. Pies had thick gravy which isn't so traditional and liquor not very tasty. I wouldn't return.