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38 Opinions in 1 websites
We were a group of four who visited on a Saturday lunchtime. The cafe was busy, not excessively so but we waited well over an hour for our food. Our drinks were finished but we did ask for tap water to keep us going - not knowing we would be charged 75p per glass of lukewarm water - not even an offering of ice! Never have I been charged for tap water. When the food eventually arrived, the chips were undercooked and had to be sent back. I ordered a further coffee which didn’t arrive until I had finished my food. Not a good experience at all and we certainly won’t be back.
38 Opinions in 1 websites
What a gem of a place! We come to this area on holiday regularly and always look forward to a take away from here. The food is excellent and probably the best Chinese take away we’ve had. The lady who runs it is delightful and the girls behind the counter are great. Can’t wait to return.
36 Opinions in 1 websites
Stayed here with family and will definitely return. We were warmly welcomed into the hotel and the staff were so very polite and helpful. We had an evening meal and breakfast, the food was freshly cooked and delicious. We stayed the night as we were attending the Halloween Party at the venue with live music and I have to say that we all had a great night, the band were superb. The rooms were spotless clean and lovely 😍.
35 Opinions in 1 websites
This evening my friends and I were out to enjoy ourselves having a lovely meal. But that did not go to plan, as we had to wait 2 and a half hours for our food! (one of my friends order a steak which was flavourless and the other order a starter which was completely disregarded when asked about) Although waiter was very accommodating and trying his best to make our meals come quicker, the whole place is severely understaffed causing backups throughout the whole restaurant. As our food was taking a long time we were told we could leave and not wanting to deal with us in that regard. Overall I am very disappointed in the service I received this evening, either this place has to cut down it customer intake or find a way to accommodate this volume of people.
34 Opinions in 1 websites
Lovely sandwiches and good coffee. Good service in a lovely tearoom within the elegant house. The salad with the sandwiches could have done with a bit of dressing it was a bit dry and bitter. Apart from that would recommend as great choice of soup, sandwiches and great choice of cakes and scones. Very good value When visiting Duff House highly recommend it.
33 Opinions in 1 websites
Really disappointed. We always looked forward to our chipper the 1st night away in the caravan,and have done for many years. However this time will be our last. Dismally, small portions with a hefty price. The smallest portion of chips I have ever seen with each supper, and the jumbo haddock was half the size it used to be. I always spoke highly of Frank's Fryer but wouldn't suggest it now unfortunately .
30 Opinions in 1 websites
The nachos were hot and fresh and wonderful. We couldn’t stop eating the generous portion of tuna salad. The owners were friendly with a smile too. The decor was bright, upbeat and welcoming. We highly recommend this establishment. I wish I could give it six stars
27 Opinions in 1 websites
The owner of this restaurant, Dean Clark, has manged to run the business into the ground in a breathtakingly short space of time. He has had many disputes with local businesses, business partners and staff. He has routinely failed to pay suppliers and staff.
26 Opinions in 1 websites
Für ein Pub gutes Essen und gemütliche Atmosphäre. Bestellung kam schnell und das Personal war freundlich.
22 Opinions in 1 websites
I walked past the cafe with my son in the buggy at 14:38 (states they close at 15:00 online) and asked the blonde female employee outside if I could order a sandwich for takeaway. Was told, in a defensive way that they had ‘already put everything away’. I understand it can be frustrating when people want served at the last minute (I used to work in retail), however this wasn’t a minute before close time - the cafe should possibly change their advertised hours if they can’t serve customers beyond 14:30. It’s a shame as it’s put me off visiting again, and I like to support local businesses as much as possible, especially in Ellon as I live nearby.
21 Opinions in 1 websites
Stopped here for a quick bite for lunch on Monday 29th March 2021. I had egg mayo and onion sandwich and my partner had a cheese and tuna sandwich, both were on white bread. They were made fresh and we sat in the square to eat them. Absolutely delicious. Egg Mayo tasted delicious and the bread was fresh. Plenty of filling in both sandwiches. Tuna and cheese was delicious also. Will definitely be back! Lovely woman served us, very friendly.
20 Opinions in 1 websites
Good things : This cafe is in a great location and offers plenty of seating outside which is ideal for those with dogs. Not so good things : The coffee was ok although pricey for the size of cup. Cakes were nice enough, but had too much buttercream icing. Bad things : The layout of the tables inside is a bit congested. The volume and choice of music appears to be for the benefit of the staff because we, and those around us at other tables, to raise our voices to have a conversation.
19 Opinions in 1 websites
Went to the park on the #thebighoptrail with my dog. Beautiful day, took a wee picnic but bought a cappuccino at the cafe and took away in my own travel mug to sit outside round the back away from the cafe. Piping hot, just as I like it and reasonably priced at £2.90 for a large size. As cappuccinos go for me it was 5 ⭐️