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The best restaurants in Aberdeenshire North East Scotland
700 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
117 Opinions in 1 websites
Was there with the family for the weekend. When we checked in the lady behind the desk ( the owner) I later found out was very rude and so unwelcoming. We seen her on various occasions over the weekend but she wasn’t very keen to even say hello . The young guy in the bar was very good and pleasant. He even knew what we all drank without asking. A great wee guy and excellent at his job Also a mention to the older gentleman who served us our breakfast each morning. He was top class and very polite and very welcoming to us all . The owner I’m afraid should maybe spend a day with her staff and they could show her how to treat people who are paying good money to stay at her hotel. The hotel was clean and warm with nice comfortable rooms. But I’m afraid we wont be returning. As we believe it doesn’t cost anything to be polite.
116 Opinions in 1 websites
During our stay at Inveralochy we ventured into Fraserburgh for some food and found Maitlands restaurant, which is also part of a lovely furniture store. I have managed organisations and worked with the public for 30 years and spot great customer service within a split second. The ladies who served us from the waitress, cooks, to the person on the till, were warm, friendly, and really made our visit a great experience. We had lunch the first day and breakfast the second visit, and on both occasions the food was tasty and good value. It's not easy to provide a good service in such a busy environment, while making people feel welcome, but those ladies who work there done just that. I listened to how they interacted with people of all ages, how they made an old person sitting on their own feel so welcome, and watched how they stayed busy at all times rushing about keeping people happy and tables clean, not forgetting to ask if we were ok and fancied pudding! We'll be back for certain and won't bother looking around for anywhere else, we'll just head straight to Maitlands for our food. Next time we'll spend longer exploring the furniture store too as it looks as though there's some decent items there. Thanks everyone for treating customers so well, you're a credit to yourselves and the owners. Paul O' Connor MBE Burgess of the Royal Burgh of Aberdeen.
111 Opinions in 1 websites
The quality of especially the Fish was excellent, the chips were good. A waste of time phoning ahead to be ready in 10 minutes. The staff were serving any one who walked in first. After about 10 people had been served we found this irritating and asked where our order was. The girl's expression looked as taken aback. If they want to keep new customers and we are long term local from the next village they need to stop the nepotism
110 Opinions in 1 websites
We visited Saturday 9/10/21 , restaurant was quiet when we arrived but very quickly most of the tables were taken. Person who greeted us was very welcoming and friendly as were all the staff on duty. Food was very tasty, would recommend the pate and seafood mornay. I would go so far as to say that this was the most enjoyable meal out all round that I’ve had for quite some time. Reasonably priced too; bill for 4 people - 11 courses and 5 soft drinks was £113. Thank you!
110 Opinions in 1 websites
Excellent service. Wonderful food in a warm and pleasant atmosphere. Staff were very welcoming and attentive Lots of off road car parking.
94 Opinions in 1 websites
So placed a order online. Adhering to the covid rules, Got the meal a lamb balti a Ceylon garlic chilli chicken, garlic rice, mushroom rice a garlic naan, and chapatis, well what can I say, the lamb was so tuff it was impossible to eat, there was no mushrooms in the rice, there was no chilli in the garlic chilli chicken. The naan was undercooked and raw in the middle. The chapatis where rock hard. We phoned the restaurant to complain but the manager was incredibly rude, kept talking over me when I was explaining the problems, we spent £44 pound on a treat, but was badly let down. I will be taking this to the trading standards as I do not want anyone to spend their hard earned money on food that is substandard. The customer is always right and should be allowed to express when things are not as they should be. So be warned. I will be sharing this on Twitter, Instagram and all local social media platforms.
90 Opinions in 1 websites
Been here twice on our break to Deeside. Staff really friendly and helpful. We had coffee and tea on our first visit with a slice of cracknel. Tea, Toasties and cracknel! (again) again on our second visit. Although we only had snacks which were very reasonably priced the food being delivered to other tables looked first class.
87 Opinions in 1 websites
Visiting the Peterhead area for a couple of days with my wife , we fancied some Indian food We were recommended to visit the Bengal Spice in Mintlaw From the outside we weren’t expecting much So glad we were wrong Genuinely the best and tastiest curries we have had in a long time We have a couple of decent Indian restaurants we use in Dundee but this place knocks them for six Took us back to the days of Jacob/ Royal Oak/ Malabar , high praise indeed Well worth the visit if you are anywhere near
86 Opinions in 1 websites
hi guys i did not recommend this take away to anyone work there in iftikhar bhola take away fisrtly he use expiry and fungus things in his take away i stop him and finally i decide to left him and after that he eat my whole month payment and he is paying to thier workers on cash 5pounds per hr .. he promised me to give my payslip he take all my documents i am full timer as well but he did nit provide me payslip as well and eat money..please help me to complain him