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Delivery
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Outdoor
262 Opinions in 2 websites
Was Good food 2 years ago now but twice we've had cold food 1 hour 10 min wait at £25 to feed 2 . We won't be putting up with this anymore. I understand there busy in peak times but instead of saying sorry it's going to be a 2 hour wait but I will arrive within 2 hours be hot and fresh is that okay then I at least have the option bit wasn't warned about a long delay with cold food delivered on the phone when ordering they offerd to re do it and send new food but refused that just because we were so hungry after long shifts at work Like I say it was good but no it just isn't it's not a one off rant either this is the 2nd time 1st time I let it go but others need to know save your money go to the pub or something for food same price nearly
1193 Opinions in 4 websites
Writing this review on the way having just left as felt compelled to share and provide feedback on a very poor Sunday lunch. The experience was poor from outset, seated at the little table by the door to the restaurant, Could barely get in to the pew seat and I’m only little, but cosy enough I suppose once you manage to get in. Waited a long time to order, tried to get the attention of the young lad serving the table behind us and politely called out excuse me twice but got ignored. We went up to the bar to order and they sent someone over straight away. Only at this point did we discover the pork had ran out which was what my partner wanted to order and no cauliflower cheese which we also wanted. Ordered two beef roasts, and drinks. The food came quite quickly to be fair however we still hadn’t got our drinks when our food arrived. Long delay after requesting condiments until we received them, half way in to the meal and this included the salt and pepper. You got to have salt with beef! The main problem was the meal itself. Have no problem paying £22 for a beef roast if it is a good roast however the portion was so poor we left feeling quite frankly ripped off and hungry! The meal consisted of 4 small roast potatoes (so 2 total potatoes cut in half), 2 long pieces of carrot, Yorkshire pud (which credit where it is due was large and nice - couldn’t fault that) , a dash of gravy and ‘seasonal veg’ consisting of peas with a few small pieces of leek. This is not seasonal and is just the cheap option. What happened to proper veg!? Good old broccoli, cauliflower cabbage and a decent proper portion of carrots!? My meal was very dry but I did not want to ask for any more gravy as it had took 3 attempts to get a working salt mill to the table which the waitress told me was working and demonstrated this by pouring a very tiny amount of salt in to her hand. I had tried this moments before and it hadn’t worked. Overall we spent just shy of £50 for a very poor Sunday lunch and sadly won’t be coming back. It’s such a shame as we used to love it here but this was our first visit in quite a long time and we were so disappointed. 10% service charge is now added on to all tables as well not just tables over 6.
99 Opinions in 2 websites
Person who delivered was great however i had no dip, this is the crucial piece to the pizza and they forgot it. It made me very sad and i think they need to put themselves in some rice to complete a full reset; maybe try turning it on and off again. Better luck next time. I’d like a free pizza
91 Opinions in 1 websites
We had a Groupon voucher for Malaysian Afternoon Tea, we rang and booked directly with the venue for 5.30pm on Tuesday. We drove 40 mins to Kenilworth, explained we had an afternoon tea booking, at which point the staff member laughed at us and said they only provide afternoon tea at weekends. We noted we'd only rang the previous day to book, they laughed again and said the reception person must be new. They also mentioned you can't redeem Groupon without prior agreement. They told us to just have dinner instead - we left. Awful service and poorly organised.
20 Opinions in 1 websites
After finding most of the tables to be filled with dirty cups and plates struggling to find a clean table and with both staff members customers at the counter serving I decided to clear my own table. Taking some body else’s dirty plates and cups to the counter. To which I was meet with a glare and sarcastic comment of “helpful that”. No need for rude behaviour when I was just trying to be helpful.
13 Opinions in 1 websites
lovely restaurant, good food, cooked very well, serve yourself, arranged lovely, chef very nice chap, chap who seated us was pleasant & professional, kept the tables cleared, wiped down and re laid as soon as people left, you dont see that very often today. If you stay here i recommend using this restaurant
1795 Opinions in 3 websites
We visited The Racehorse on Friday to celebrate my parents 50 Wedding Anniversary. Organised as a surprise for them, the whole experience was brilliant From making the advanced booking, where understandably advanced food orders were requested, all our needs were taken into account We had a table positioned in the room at the back which provided ample of space for the party of 16. They took note of two individual allergies that my nephews have, making sure they even read out their order was theirs to avoid the wrong child getting the wrong meal. Reasonably priced for the quality of food, and staff were second to none. Thank you to the whole team who were oh that’s evening who looked after us! We will be returning!