The operators of this eatery are thieves and vagabonds. I paid £36.49 for food that was never delivered and no refunds made. These are worthless scammers. They should not be allowed to operate their businesses in a sane environment.
I work hard for my money. Its non refund remains an open sore in my heart. Until that money is refunded, I will never wish the organisation well. Whatever they lay their hands upon is cursed!
Lateef (07514257721)
The ordering system is chaotic. Smoked Salmon and Cream Cheese Bagel was very disappointing. Wasn’t sure whether it was supposed to be hot as never had cooked Smoked Salmon before. Very strange.
We visited this beautiful restaurant in the heart of Wisley and received great service and great food. We enjoyed the premium orange juice and the salad was very good.
Five of us went here for a coffee and a cake. We had cinnamon buns and a chocolate muffin with flat white coffee’s and a caramel frappacino all of which were good.
Delivery 27 Woodbridge Road, Guildford GU1 1DY England, England
Great service. Hadn't been in years and it was a good experience. Ordered from them 3 times in a short space of a month and each time it was a great experience! Great deals. And helpful customer service.
It beats me why such a beautiful garden has such a TERRIBLE cafe. It's over-priced and if you have to travel a long way, you're better off bringing your own picnic, or going somewhere else. Seriously, the RHS o=ought to get their act together and give a good chef the cafe franchise, They'd get far more happy customers visiting the gardens too.
We decided to give this place another try but sadly regretted it. Arriving you are immediately greeted by a rude lady shouting “only cash only cash”
Within a minute before you have had a chance to look at the menu, she then shouts “ what do you want? What you want”?
There are never any pleases or thank you a thoroughly vile person .
The food is okay, but not special or worth the awful experience .
Bought 3 large Yogoo last night 27 October at price of nearly £20 , I was very dissapointed as was a takeaway and was all small portions in pots , I have been buying yogoo for awhile in Bournemouth and always been ok , I may contact my local council and trading standards as feel been cheated as ordered a large portion got only half in each yogoo pot not good won’t use again .
Food awful. Shall never eat here again.
We have been dining here pre-show from the days when it was a proper restaurant. Now it is 'a cafe' but the standard has fallen disastrously, even for cafe food. This week was the 2nd time in 3 visits when we have been unable to eat our food - overcooked ready food, dried up, hard and visibly burnt. I don't know how any self respecting cafe would put food that is so obviously dried up and burnt, in front of a paying customer. Complaint was met with a refund and a smirk from manager. Not an inspiring response.
Went to papa John's normally have a decent time and get the clearly posted and advertise 9.99 pizza get in to order my pizza told that that deal isn't available even though its still in the windo so I went next Door to perfect pizza and got exactly what thay advertise. Don't think I'll be going back to papa John any time soon
Rude unfreindly and unwelcoming.
Serious customer service traing required.
Stopped by with my brother who I had arranged to meet. I had my bike so asked my brother to look after outside while I used the toliet.
He was then going to buy two coffees for us to drink outside. I naturally new I couldnt take bike in.
I asked where the toliet was prior to using and no issue at this poiunt, I was told it was upstairs.
Upon leaving to sit outside so I could guard my bike and my brother could purchase the coffees the team leader chased after me and gave me a lecture on how the toliets were for paying customers and not to use again in the future.
This was so embarrasing for me and off putting for customers because it was turning in to a heated arguement and people were looking.
Even a vicar tried to end the arguement.
I was trying to explain that he hadnt given us a chance to make the purchase but was jumping to conclusions.
I was trying to explain that it would of been better to have asked me if I was planning to make a purchase or maybe say something if I had not made a purchase and returned another day.
I was explaining that I was going to look after my bike and my brother was waiting and going to make a purchase.
I was also trying to explain that this has never happened to me before anywhere ever and I have lived in Guildford for nearly 60 years.
My brother did still make the purchase but this episode really spoilt the enjoyment.
I felt he had difficulty underdstanding my point due to language barrier issues.
I dont think I would return to this branch. This was meant to have been the team leader and it could have been avoided if he had asked me when I first asked to use the toliet if I was making a purchase or when leaviong the toliet.
I still dont think he understood from my prospective. This was probably the worst experience I have had in a coffee shop and I have travelled to over 40 countries all over the world. It is not neccessary to treat customers like this.
75-78 Woodbridge Road, Guildford GU1 4QH England, England
even the manager doesn't know how to apply a discount coupon previously employee did it properly when i said to the manager he scolded the employee in front of me i feel its a toxic work culture i was in urgency so i brought overpriced stuff but i am sure that i will be not visiting this place again i feel the one who is making food should be happy while preparing the food which is not in this case the manager is so unprofessional